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Rapid7 InsightConnect vs Swimlane comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Ranking in Security Orchestration Automation and Response (SOAR)
4th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
10
Ranking in other categories
AI-SOC (2nd), AI-Powered Security Automation (2nd)
Rapid7 InsightConnect
Ranking in Security Orchestration Automation and Response (SOAR)
18th
Average Rating
7.6
Reviews Sentiment
6.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Swimlane
Ranking in Security Orchestration Automation and Response (SOAR)
12th
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
10
Ranking in other categories
AI-Powered Security Automation (3rd)
 

Mindshare comparison

As of May 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 3.7%, down from 5.4% compared to the previous year. The mindshare of Rapid7 InsightConnect is 1.8%, up from 0.8% compared to the previous year. The mindshare of Swimlane is 2.8%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Mindshare Distribution
ProductMindshare (%)
Torq3.7%
Swimlane2.8%
Rapid7 InsightConnect1.8%
Other91.7%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Nimrod Vardi - PeerSpot reviewer
Global IT Director at OpenWeb
Automation workflows have transformed our IT, enabling secure just-in-time access control
We work with them quite often, so we have a direct line regarding areas in Torq that have room for improvement. If we have a feature request, we can request it. I do not have anything in mind at the moment. We were a design partner for a short while, so we feel that they listen and that users of the system have an impact on the way the system is designed for the better. They have a new community, which is something that I personally suggested years ago. There are many people like me in different places and they might have already built the workflow that I need. Having the option to share workflows or to jump on a thread and say I have this need, did anyone ever build a workflow for it, is amazing. Someone would jump in and say yes, sure, here, take this workflow. I think this is an amazing thing and I really hope that the community will come alive because I think this is really powerful. This is something that I already suggested and it did happen eventually, and I am quite happy with it. I do not have any specific feature in mind that I have a need for at the moment.
VF
Security Systems Engineer at a tech vendor with 11-50 employees
Automation workflows have simplified integrations and now need richer custom connector options
Support for Jira could be improved because currently, Jira is only supported in the cloud version. It would be a great idea to support Jira Data Center versions too since Atlassian announced that Jira Server has become end-of-life over a year ago. The connection with Data Center Jira is not super stable, so the Jira Data Center connector should definitely be improved. In future updates of Rapid7 InsightConnect, it would be really great to have some advanced capabilities for connectors. For example, if the tool is using an API, we could write code to give more flexibility for engineers to set up different integrations, even for solutions that are not available in the existing integrations. That would definitely be a significant advantage.
MD
Software Engineer III at a financial services firm with 10,001+ employees
Task persistence and integration ease have been key benefits
The best part of Swimlane is the persistent notifications and its ease of integration, requiring minimal coding. While it lacks response features, it can be integrated with messaging or queue services to achieve this. Any incident response requires additional integration since Swimlane itself doesn't react to incidents. Real-time data in terms of persistence is configurable, and without config, tasks persist indefinitely until completion. If using Appian versions below 11, integration features for Swimlane aren't available. By default, Swimlane lacks built-in intelligence, needing coding for integration. Although the Swimlane is beneficial and reduces manpower requirements, it's hindered by its lack of exposure. If exposed through services or endpoints, its functionality could be accessed without needing a local standalone application. On a scale of one to ten, this solution deserves a rating of nine.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Torq has helped a lot regarding SOC analyst efficiency."
"Torq's unified platform approach to AI, SOAR, automation, and case management is superior compared to my experience managing multiple point solutions."
"Almost four or five hours of work is now completed in four or five minutes."
"Once I started to use the system and I saw the potential, it changed all of our work in IT."
"If I review about 100 vendors that I might work with, Torq is definitely in the top five that gave me personally investment back, just because every bit of effort I put into Torq eventually became a workflow that gave it back to me."
"What I appreciate most about Torq is that it is an essential part of our system."
"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."
"Under one SOC tool in Torq, analysts get to know everything within the context of an alert or incident they are working on, and this ability to view the whole picture within Torq is one of the major breakthroughs and best offerings of Torq."
"Rapid7 is the better product because of its features, capabilities, integration, and support."
"Rapid7 InsightConnect has great features, particularly easy and straightforward deployment."
"The tool is stable. The initial setup is straightforward. The product is user-friendly."
"InsightIDR's Attacker Behavioral Analytics (ABA) and User and Entity Behavior Analytics (UEBA) features have been very useful in maintaining our security posture."
"Based on my user experience, I would recommend InsightConnect for its user-friendly interface and excellent documentation."
"Rapid7 is the better product because of its features, capabilities, integration, and support."
"The most valuable feature of the solution is the support."
"Swimlane enables two SOC analysts to work efficiently as much as ten analysts would without Swimlane, which translates to significant manpower savings."
"This is the best SOAR product available on the market right now and I recommend it."
"Swimlane saves us 80 to 90 percent of our time by quickly helping us design the journey and efficiently passing information to various components."
"It provides us with a single portal for our logs from different solutions."
"On a scale of one to ten, this solution deserves a rating of nine."
"The technical support from Swimlane is very good."
"Our primary goal was to reduce analyst time, and we have been successful in that."
 

Cons

"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."
"Additionally, the documentation for Torq is not very clear. Most of the information is presented in videos, which are not ideal for reading; there are mostly paragraphs and other text-based content."
"Regarding the pricing of Torq, I would say it is expensive."
"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"Torq does extensive marketing saying that SOAR is dead and markets itself as an all-in-one solution, but this is not actually true."
"The initial deployment of Torq was not easy."
"We have MCP that we are working with our cloud security platform, and we wanted to connect this MCP to the case management."
"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."
"The solution really needs better integration."
"The solution really needs better integration."
"Support for Jira could be improved because currently, Jira is only supported in the cloud version."
"The GUI needs improvement, as creating workflows can be cumbersome. More updated plugins are needed to leverage existing functionalities, such as APIs for functions like blocking malicious IPs in FortiGate."
"The technical support should be improved."
"The GUI needs improvement, as creating workflows can be cumbersome."
"Swimlane's search bar is not working effectively, and there is no option to differentiate between two cases at the same time."
"The initial setup and deployment are complex."
"I would like to see improvements in the minor bugs that occur with each update, as some features might have issues."
"Swimlane is not scalable because it is not exposed. Currently, it's a manual component that requires configuration through coding."
"I would prefer to have more colors added to represent different risks or notations, which can be used for the prioritization of risks and the significance of information."
"The initial setup and deployment are complex."
"There is a need for enhanced version control in Swimlane. Currently, our version does not support it, making it tough to move changes between environments during significant updates."
"The stability of the solution has room for improvement."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Comms Service Provider
9%
Construction Company
9%
Manufacturing Company
9%
Comms Service Provider
8%
Performing Arts
8%
Financial Services Firm
8%
Healthcare Company
7%
Financial Services Firm
15%
Manufacturing Company
11%
Computer Software Company
8%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise5
Large Enterprise5
No data available
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

What needs improvement with Torq?
To improve alert handling capability, there are ready-to-use playbooks available, but there are very few. Torq should...
What is your primary use case for Torq?
Torq is primarily used for security operations, mainly for the SOC team. I develop use cases based on requirements fr...
What advice do you have for others considering Torq?
The maintenance side is very good because we are using the product to reduce activities. For instance, sometimes ther...
What is your experience regarding pricing and costs for Rapid7 InsightConnect?
Compared to other SOAR solutions, the pricing is reasonable as Rapid7 provides it as a bundle called InsightIDR Ultim...
What needs improvement with Rapid7 InsightConnect?
Support for Jira could be improved because currently, Jira is only supported in the cloud version. It would be a grea...
What is your primary use case for Rapid7 InsightConnect?
Rapid7 InsightConnect is usually used for integrations. There are tons of different integrations we use, such as anti...
What needs improvement with Swimlane?
One of the disadvantages of Swimlane is that to manage the platform, we need hardcore developers. We have recently se...
What is your primary use case for Swimlane?
We are using Swimlane for automation purposes and security orchestration. We are using Swimlane's Playbook Automation...
What advice do you have for others considering Swimlane?
I would rate Swimlane a seven out of ten as a product.
 

Also Known As

No data available
Rapid7 Insight Connect, Komand
No data available
 

Overview

 

Sample Customers

Information Not Available
Starr Companies, Landmark Health
LinkedIn, TransUnion, Citrix, Aetna, Perspecta
Find out what your peers are saying about Rapid7 InsightConnect vs. Swimlane and other solutions. Updated: April 2026.
896,298 professionals have used our research since 2012.