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Rapid7 InsightCloudSec vs SentinelOne Singularity Complete comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.0
Rapid7 InsightCloudSec saves costs, reduces risks, automates tasks, and streamlines compliance, enhancing security and operational efficiency.
Sentiment score
7.0
SentinelOne Singularity Complete enhances ROI by improving threat prevention, reducing costs, and increasing efficiency in endpoint security management.
By catching issues early, Rapid7 InsightCloudSec helps us prevent costly breaches or regulatory fines; for example, automating patching and misconfiguration audits can save thousands in operational overhead.
Site Reliability Engineer at a comms service provider with 501-1,000 employees
It provides a good security posture and helps handle misconfigurations and day-to-day remediations.
Senior Cloud Security Engineer at a educational organization with 10,001+ employees
I can confirm money and time savings with Rapid7 InsightCloudSec, as we can scan the entire IP range simultaneously instead of manually checking each asset for vulnerabilities.
Junior systems engineer at a tech services company with 11-50 employees
SentinelOne Singularity Complete has helped reduce my organization's mean time to detect by fifty percent.
Director, Infrastructure & Security at Dreamscape Companies
If I engage five engineers for this project and implement SentinelOne, then only one resource is needed to manage the dashboard and criticality alerts.
Business Head at Ivalue Infosolution
Since then, I have not faced any intrusions, which is one reason I chose SentinelOne over ESET.
Computer Technician at VILLE DE POINTE-CLAIRE
 

Customer Service

Sentiment score
4.9
Rapid7 InsightCloudSec customer service receives mixed reviews, excelling in responsiveness but needing improvement in communication and local presence.
Sentiment score
7.3
SentinelOne Singularity Complete's support is responsive and expert, though users face delays and limited live interactions for complex issues.
On a scale of 1 to 10, the customer support would be rated a 10, as responses are typically received within about half an hour to an hour when creating a ticket.
Senior Platform Engineer Lead at a tech services company with 1,001-5,000 employees
They have excellent support with internal Slack channels and are directly reachable through Teams.
Senior Cloud Security Engineer at a educational organization with 10,001+ employees
I interacted with customer support after an endpoint compromise incident, and they responded quickly and provided clear insights that were essential for resolving the situation.
Platform Engineer at Cedar Gate Technologies, LLC
If we get stuck at midnight, any other TAC team will be in GMT or Europe or America, and they will assign our support engineer and suddenly schedule a call for us and resolve the issue.
Soc Analyst at Softcell Technologies Limited
We are using the automated email process for support, and they respond within an hour or two hours sometimes.
Computer Technician at VILLE DE POINTE-CLAIRE
A chat service would be beneficial.
Information Security Principal at a venture capital & private equity firm with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
5.8
Rapid7 InsightCloudSec is a scalable, adaptable SaaS tool providing reliable cloud visibility but may require specific configurations.
Sentiment score
7.9
SentinelOne Singularity Complete offers seamless scalability and performance across environments with cloud-native foundations, centralized control, and easy licensing.
I have not experienced performance issues as I add more assets, and everything operates smoothly within one console.
Junior systems engineer at a tech services company with 11-50 employees
It's all auto-scale and auto-categorized, configuring automatically.
AGM IT Security at Page Industries Ltd
SentinelOne Singularity Complete is very scalable.
DGM. Technical Security at a tech services company with 10,001+ employees
SentinelOne Singularity Complete is very scalable for our needs.
Cyber Security Expert at Nestle
 

Stability Issues

Sentiment score
8.0
Users are pleased with Rapid7 InsightCloudSec's stability, though some experience slight slowness due to its SaaS platform.
Sentiment score
7.9
SentinelOne Singularity Complete is reliable and efficient, with minor update issues, easily resolved initial challenges, and strong threat defense.
Rapid7 InsightCloudSec works without any stability issues so far.
Junior Security Analyst at a financial services firm with 51-200 employees
Even if the agent disconnects from our console, it will still protect the desktop or laptop.
Soc Analyst at Softcell Technologies Limited
We get real-time alerts that arrive as incidents occur.
IT Security Analyst at a tech consulting company with 11-50 employees
This indicates room for improvement in stability when interacting with other solutions.
Director, Information Technology at Premier Realty Group
 

Room For Improvement

Rapid7 InsightCloudSec needs UI/UX improvements, better third-party integration, enhanced reporting, and refined risk prioritization and detection capabilities.
Automation enhancements are needed for complexity, communication, user interface, customization, integration, support, documentation, and user navigation improvements.
Rapid7 InsightCloudSec already provides us real-time feedback loops, but if it also provides real-time feedback to the developers, then it would help the application shift left, meaning the security will shift left as well.
Site Reliability Engineer at a comms service provider with 501-1,000 employees
Rapid7 InsightCloudSec needs improvements such as AI-driven risk prioritization, proactive cloud risk modeling, advanced IAM privilege analysis, multi-cloud attack path mapping, pre-built automated hardening, defining stronger policy as code support, better container and serverless coverage, and cost optimization insight along with safe auto-remediation with rollback improvements.
Cybersecurity analyst at Cornerstone OnDemand
If you can improve the traditional detection rules to reflect current detection rules, it would make it significantly easier for us to manage, as we constantly need to check legacy rules to update or possibly turn them off. Updating the legacy rules should be a priority.
SOC analyst at a media company with 1,001-5,000 employees
The only thing that prevented the attack from succeeding was a free version of Malwarebytes.
Director, Information Technology at Premier Realty Group
SentinelOne Singularity Complete doesn't have data security solutions such as Forcepoint DLP or 48 layer; SentinelOne Singularity Complete doesn't have that DLP solution.
Soc Analyst at Softcell Technologies Limited
Providing a single pane of visibility for the end user would be beneficial.
AGM IT Security at Page Industries Ltd
 

Setup Cost

Rapid7 InsightCloudSec offers competitive, cost-efficient cloud security management with reasonable pricing, seamless licensing, and straightforward setup.
SentinelOne Singularity Complete offers competitive, straightforward pricing with robust features, appealing to larger organizations despite being costlier than traditional solutions.
It is cheaper.
Senior Cloud Security Engineer at a educational organization with 10,001+ employees
The more numbers you have, the less costly the product becomes, as licensing operates on volume.
Junior systems engineer at a tech services company with 11-50 employees
While it was not overly expensive, I do wish for more discounts for bulk purchases since we have implemented it widely across our cloud security posture.
Platform Engineer at Cedar Gate Technologies, LLC
If you want protection, you have to pay the price.
Information Security Principal at a venture capital & private equity firm with 1,001-5,000 employees
There are other products that are less expensive, but I tell my clients that in security, they cannot cut corners or look for the cheapest solution.
President at a tech services company with 1-10 employees
Reputation and quality are important, but especially in today’s economy, price is a significant factor.
Security and Compliance at a outsourcing company with 1,001-5,000 employees
 

Valuable Features

Rapid7 InsightCloudSec enhances security with frameworks, threat detection, automation, and AI log searches, boosting efficiency and response speed.
SentinelOne Singularity Complete delivers AI-driven threat detection, seamless integration, minimal resource usage, and multi-OS support for enhanced security.
Using Rapid7 InsightCloudSec alongside our ManageEngine patch management module positively impacts my organization by scanning assets deeply and providing all identified vulnerabilities, from zero-day to any vulnerabilities on an asset, addressing those that ManageEngine might not identify.
Junior systems engineer at a tech services company with 11-50 employees
Rapid7 InsightCloudSec has helped us save thirty percent time in our log retrievals, and it completely changed log searching, making it really fast when we search for logs, with no prior knowledge required.
Site Reliability Engineer at a comms service provider with 501-1,000 employees
Rapid7 InsightCloudSec positively impacts my organization by integrating tightly with my existing vulnerability management process and workflows, particularly in creating a new project and implementing trigger-based scanning.
Assistant Vice President for Security Operation Center at Sohar International Bank
I have an advanced app providing visibility of all my endpoints, which was not the case before.
AGM IT Security at Page Industries Ltd
SentinelOne has a feature to decommission automatically, which has been fantastic.
Computer Technician at VILLE DE POINTE-CLAIRE
There's also automation that gives my team free time, preventing them from having to look for every alert.
Network & Security Section Head/Digital Transformation at a government with 201-500 employees
 

Categories and Ranking

Rapid7 InsightCloudSec
Ranking in AI Observability
6th
Average Rating
7.8
Reviews Sentiment
6.3
Number of Reviews
13
Ranking in other categories
Cloud Management (14th), Cloud Security Posture Management (CSPM) (15th), Cloud-Native Application Protection Platforms (CNAPP) (10th)
SentinelOne Singularity Com...
Ranking in AI Observability
4th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
214
Ranking in other categories
Endpoint Protection Platform (EPP) (3rd), Anti-Malware Tools (2nd), Endpoint Detection and Response (EDR) (2nd), Extended Detection and Response (XDR) (2nd)
 

Mindshare comparison

As of March 2026, in the AI Observability category, the mindshare of Rapid7 InsightCloudSec is 1.1%, up from 0.4% compared to the previous year. The mindshare of SentinelOne Singularity Complete is 2.0%, down from 8.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Observability Mindshare Distribution
ProductMindshare (%)
SentinelOne Singularity Complete2.0%
Rapid7 InsightCloudSec1.1%
Other96.9%
AI Observability
 

Featured Reviews

Arun Babu - PeerSpot reviewer
SOC analyst at a media company with 1,001-5,000 employees
Daily endpoint monitoring has improved investigations and saved time but detection rules still need tuning
It is important to note that Rapid7 InsightCloudSec's features are not 100% precise, but I find about 70% of the time it is satisfactory. I would like to suggest that you improve it to be more precise, ideally making it 100% if possible. Some cases in Rapid7 InsightCloudSec indicate that the log is not enough, as they mostly just generate alerts, and the synchronization between data connectors is often problematic, particularly in terms of not being in sync always, especially between the AD and Rapid7 alerts, which generates numerous false positives. Additionally, the traditional rules should be updated, as this is a main point worth mentioning since we spend a lot of time fine-tuning these traditional rules. I suggest improving the legacy detection rules. If there are any authentication cases, such as impossible travel activity where a user has their SharePoint hosted in a different location, Rapid7 can often trigger alerts, creating confusion as we cannot fine-tune it properly. Another issue is with honeypot access. We sometimes lack necessary logs because Defender's advanced threat protection scanning gets detected as honeypot activity by Rapid7, leading to annoying and noisy alerts that we need to constantly close. If you can improve the traditional detection rules to reflect current detection rules, it would make it significantly easier for us to manage, as we constantly need to check legacy rules to update or possibly turn them off. Updating the legacy rules should be a priority.
Vaibhav Mahendra Kolhe - PeerSpot reviewer
Soc Analyst at Softcell Technologies Limited
Automation has reduced alerts and freed the soc team to focus on faster incident response
Regarding mean time to respond, the improvements I see with SentinelOne Singularity Complete are that genuine files also get alerts. We are getting false positives, but we are also getting genuine true positive alerts. The improvement will be deep visibility because as I am using Splunk as a SIEM, I compare deep visibility with Splunk, but deep visibility has limited access with only a 14-day policy to retain logs. The improvement will be in overall policy management. The third point will be the complexity of policies. If we want some endpoints to use only USB or if we need to block USB on some points, the policy management is very complex. The fourth point will be that Mac OS and Linux don't have the rollback policy; that policy is only for Windows. These four points are improvements if SentinelOne Singularity Complete can address them. Data privacy and security when utilizing Purple AI is crucial for SentinelOne Singularity Complete, and SentinelOne Singularity Complete lacks in data security. Data security is very important in this world. In my organization, if we deploy SentinelOne Singularity Complete and we have integrated all the firewalls, all devices, and AWS devices to SentinelOne Singularity Complete, logs will be forwarded to SentinelOne Singularity Complete through SentinelOne Singularity Complete. However, SentinelOne Singularity Complete doesn't have data security solutions such as Forcepoint DLP or 48 layer; SentinelOne Singularity Complete doesn't have that DLP solution. From the data security point of view, SentinelOne Singularity Complete is not good.
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Top Industries

By visitors reading reviews
Insurance Company
10%
Manufacturing Company
9%
Comms Service Provider
8%
Financial Services Firm
8%
Computer Software Company
11%
Manufacturing Company
9%
Financial Services Firm
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise5
Large Enterprise8
By reviewers
Company SizeCount
Small Business94
Midsize Enterprise48
Large Enterprise78
 

Questions from the Community

What is your experience regarding pricing and costs for Rapid7 InsightCloudSec?
The pricing, setup cost, and licensing for Rapid7 InsightCloudSec are reasonable, and since our organization is growing, I have observed that the more numbers you have, the less costly the product ...
What needs improvement with Rapid7 InsightCloudSec?
I would say that because Rapid7 InsightCloudSec does not have automatic patching capabilities, it provides recommendations, but it does not execute anything from within Rapid7 InsightCloudSec. It h...
What is your primary use case for Rapid7 InsightCloudSec?
In my role, my main use case for Rapid7 InsightCloudSec is for vulnerability management, where I scan my machines to see zero-day vulnerabilities and receive remediation tactics recommended by Rapi...
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Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
 

Also Known As

DivvyCloud
Sentinel Labs, SentinelOne Singularity
 

Overview

 

Sample Customers

Fannie Mae, 3M, PizzaHut, Spotify, Autodesk, Discovery
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Find out what your peers are saying about Rapid7 InsightCloudSec vs. SentinelOne Singularity Complete and other solutions. Updated: February 2026.
885,311 professionals have used our research since 2012.