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Rapid7 InsightCloudSec vs SentinelOne Singularity Complete comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.0
Rapid7 InsightCloudSec saves costs, reduces risks, automates tasks, and streamlines compliance, enhancing security and operational efficiency.
Sentiment score
7.3
SentinelOne Singularity Complete boosts security efficiency and reduces costs with ease of use, rich features, and fast response.
By catching issues early, Rapid7 InsightCloudSec helps us prevent costly breaches or regulatory fines; for example, automating patching and misconfiguration audits can save thousands in operational overhead.
Site Reliability Engineer at a comms service provider with 501-1,000 employees
It provides a good security posture and helps handle misconfigurations and day-to-day remediations.
Senior Cloud Security Engineer at a educational organization with 10,001+ employees
I can confirm money and time savings with Rapid7 InsightCloudSec, as we can scan the entire IP range simultaneously instead of manually checking each asset for vulnerabilities.
Junior systems engineer at a tech services company with 11-50 employees
SentinelOne Singularity Complete has helped reduce my organization's mean time to detect by fifty percent.
Director, Infrastructure & Security at Dreamscape Companies
Since then, I have not faced any intrusions, which is one reason I chose SentinelOne over ESET.
Computer Technician at VILLE DE POINTE-CLAIRE
We have not faced any attacks since we implemented it.
Information Security Principal at a venture capital & private equity firm with 1,001-5,000 employees
 

Customer Service

Sentiment score
4.9
Rapid7 InsightCloudSec customer service receives mixed reviews, excelling in responsiveness but needing improvement in communication and local presence.
Sentiment score
7.2
SentinelOne Singularity Complete's customer support is praised for responsiveness, knowledge, and personalized service, despite some communication limitations.
On a scale of 1 to 10, the customer support would be rated a 10, as responses are typically received within about half an hour to an hour when creating a ticket.
Senior Platform Engineer Lead at a tech services company with 1,001-5,000 employees
They have excellent support with internal Slack channels and are directly reachable through Teams.
Senior Cloud Security Engineer at a educational organization with 10,001+ employees
I interacted with customer support after an endpoint compromise incident, and they responded quickly and provided clear insights that were essential for resolving the situation.
Platform Engineer at Cedar Gate Technologies, LLC
We are using the automated email process for support, and they respond within an hour or two hours sometimes.
Computer Technician at VILLE DE POINTE-CLAIRE
A chat service would be beneficial.
Information Security Principal at a venture capital & private equity firm with 1,001-5,000 employees
The technical support from SentinelOne Singularity Complete is very active and good, with a strong knowledge base available online.
Cyber Consultant at a consultancy with 11-50 employees
 

Scalability Issues

Sentiment score
5.8
Rapid7 InsightCloudSec is a scalable, adaptable SaaS tool providing reliable cloud visibility but may require specific configurations.
Sentiment score
8.0
SentinelOne Singularity Complete offers scalable endpoint protection for all business sizes, ensuring seamless integration and minimal maintenance needs.
I have not experienced performance issues as I add more assets, and everything operates smoothly within one console.
Junior systems engineer at a tech services company with 11-50 employees
It's all auto-scale and auto-categorized, configuring automatically.
AGM IT Security at Page Industries Ltd
SentinelOne Singularity Complete is very scalable.
DGM. Technical Security at a tech services company with 10,001+ employees
My deployment is relatively small, and SentinelOne Singularity Complete works within those constraints.
Director, Information Technology at Premier Realty Group
 

Stability Issues

Sentiment score
8.0
Users are pleased with Rapid7 InsightCloudSec's stability, though some experience slight slowness due to its SaaS platform.
Sentiment score
7.9
SentinelOne Singularity offers stable performance with minimal downtime, few disruptions, and low resource use, despite occasional minor issues.
Rapid7 InsightCloudSec works without any stability issues so far.
Junior Security Analyst at a financial services firm with 51-200 employees
This indicates room for improvement in stability when interacting with other solutions.
Director, Information Technology at Premier Realty Group
Initially, there were issues, particularly on the management side, but now the console is much more stable.
Information Security Principal at a venture capital & private equity firm with 1,001-5,000 employees
Everything is managed automatically, so there is no user interference needed for upgrades.
DGM. Technical Security at a tech services company with 10,001+ employees
 

Room For Improvement

Rapid7 InsightCloudSec needs UI/UX improvements, better third-party integration, enhanced reporting, and refined risk prioritization and detection capabilities.
SentinelOne Singularity Complete requires interface upgrades and improved functionality in reporting, support, pricing, and integration for better user experience.
Rapid7 InsightCloudSec already provides us real-time feedback loops, but if it also provides real-time feedback to the developers, then it would help the application shift left, meaning the security will shift left as well.
Site Reliability Engineer at a comms service provider with 501-1,000 employees
Rapid7 InsightCloudSec needs improvements such as AI-driven risk prioritization, proactive cloud risk modeling, advanced IAM privilege analysis, multi-cloud attack path mapping, pre-built automated hardening, defining stronger policy as code support, better container and serverless coverage, and cost optimization insight along with safe auto-remediation with rollback improvements.
Cybersecurity analyst at Cornerstone OnDemand
If you can improve the traditional detection rules to reflect current detection rules, it would make it significantly easier for us to manage, as we constantly need to check legacy rules to update or possibly turn them off. Updating the legacy rules should be a priority.
SOC analyst at a media company with 1,001-5,000 employees
The only thing that prevented the attack from succeeding was a free version of Malwarebytes.
Director, Information Technology at Premier Realty Group
Providing a single pane of visibility for the end user would be beneficial.
AGM IT Security at Page Industries Ltd
That seems to play a little havoc and can conflict with manual installs, causing issues where it wants to delete and reinstall the client.
Computer Technician at VILLE DE POINTE-CLAIRE
 

Setup Cost

Rapid7 InsightCloudSec offers competitive, cost-efficient cloud security management with reasonable pricing, seamless licensing, and straightforward setup.
SentinelOne Singularity Complete offers competitive pricing, valued features, and discounts appealing to enterprise users despite higher costs.
It is cheaper.
Senior Cloud Security Engineer at a educational organization with 10,001+ employees
The more numbers you have, the less costly the product becomes, as licensing operates on volume.
Junior systems engineer at a tech services company with 11-50 employees
While it was not overly expensive, I do wish for more discounts for bulk purchases since we have implemented it widely across our cloud security posture.
Platform Engineer at Cedar Gate Technologies, LLC
If you want protection, you have to pay the price.
Information Security Principal at a venture capital & private equity firm with 1,001-5,000 employees
There are other products that are less expensive, but I tell my clients that in security, they cannot cut corners or look for the cheapest solution.
President at a tech services company with 1-10 employees
Reputation and quality are important, but especially in today’s economy, price is a significant factor.
Security and Compliance at a outsourcing company with 1,001-5,000 employees
 

Valuable Features

Rapid7 InsightCloudSec enhances security with frameworks, threat detection, automation, and AI log searches, boosting efficiency and response speed.
SentinelOne Singularity Complete offers AI-driven threat detection, rollback, comprehensive coverage, and efficient integration for robust endpoint security.
Using Rapid7 InsightCloudSec alongside our ManageEngine patch management module positively impacts my organization by scanning assets deeply and providing all identified vulnerabilities, from zero-day to any vulnerabilities on an asset, addressing those that ManageEngine might not identify.
Junior systems engineer at a tech services company with 11-50 employees
Rapid7 InsightCloudSec has helped us save thirty percent time in our log retrievals, and it completely changed log searching, making it really fast when we search for logs, with no prior knowledge required.
Site Reliability Engineer at a comms service provider with 501-1,000 employees
Rapid7 InsightCloudSec positively impacts my organization by integrating tightly with my existing vulnerability management process and workflows, particularly in creating a new project and implementing trigger-based scanning.
Assistant Vice President for Security Operation Center at Sohar International Bank
I have an advanced app providing visibility of all my endpoints, which was not the case before.
AGM IT Security at Page Industries Ltd
SentinelOne has a feature to decommission automatically, which has been fantastic.
Computer Technician at VILLE DE POINTE-CLAIRE
There's also automation that gives my team free time, preventing them from having to look for every alert.
Network & Security Section Head/Digital Transformation at City Edge
 

Categories and Ranking

Rapid7 InsightCloudSec
Ranking in AI Observability
6th
Average Rating
7.8
Reviews Sentiment
6.3
Number of Reviews
13
Ranking in other categories
Cloud Management (13th), Cloud Security Posture Management (CSPM) (14th), Cloud-Native Application Protection Platforms (CNAPP) (10th)
SentinelOne Singularity Com...
Ranking in AI Observability
4th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
203
Ranking in other categories
Endpoint Protection Platform (EPP) (3rd), Anti-Malware Tools (2nd), Endpoint Detection and Response (EDR) (2nd), Extended Detection and Response (XDR) (4th)
 

Mindshare comparison

As of January 2026, in the AI Observability category, the mindshare of Rapid7 InsightCloudSec is 1.1%, up from 0.3% compared to the previous year. The mindshare of SentinelOne Singularity Complete is 2.4%, down from 9.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Observability Market Share Distribution
ProductMarket Share (%)
SentinelOne Singularity Complete2.4%
Rapid7 InsightCloudSec1.1%
Other96.5%
AI Observability
 

Featured Reviews

Arun Babu - PeerSpot reviewer
SOC analyst at a media company with 1,001-5,000 employees
Daily endpoint monitoring has improved investigations and saved time but detection rules still need tuning
It is important to note that Rapid7 InsightCloudSec's features are not 100% precise, but I find about 70% of the time it is satisfactory. I would like to suggest that you improve it to be more precise, ideally making it 100% if possible. Some cases in Rapid7 InsightCloudSec indicate that the log is not enough, as they mostly just generate alerts, and the synchronization between data connectors is often problematic, particularly in terms of not being in sync always, especially between the AD and Rapid7 alerts, which generates numerous false positives. Additionally, the traditional rules should be updated, as this is a main point worth mentioning since we spend a lot of time fine-tuning these traditional rules. I suggest improving the legacy detection rules. If there are any authentication cases, such as impossible travel activity where a user has their SharePoint hosted in a different location, Rapid7 can often trigger alerts, creating confusion as we cannot fine-tune it properly. Another issue is with honeypot access. We sometimes lack necessary logs because Defender's advanced threat protection scanning gets detected as honeypot activity by Rapid7, leading to annoying and noisy alerts that we need to constantly close. If you can improve the traditional detection rules to reflect current detection rules, it would make it significantly easier for us to manage, as we constantly need to check legacy rules to update or possibly turn them off. Updating the legacy rules should be a priority.
Daniel Giacomelli - PeerSpot reviewer
Security and Compliance at a outsourcing company with 1,001-5,000 employees
Strengthens cross-platform threat response while supporting audit compliance and log integration
The analytics and reporting can be a bit overwhelming. I love the dashboards, but I find that I need to better understand PowerQuery—specifically when to turn it on and off and its limitations. It's similar to SharePoint in that regard. As a former SharePoint instructor, I know it like the back of my hand. The best thing about SharePoint is that it can do whatever you want; the worst part is also that it can do whatever you want. You really need to know what you want before diving in. Most people usually have a good idea of what they need. SharePoint offers a lot out of the box, but you can customize it further if you wish. However, customization often requires hiring someone, which can be risky since you never know if it will work as intended. On the other hand, PowerQuery can help bridge some of those gaps within Singularity. The challenge arises when you want to incorporate what you've done into dashboards and charts, as there are limitations. For instance, I want more clickable drill-down options that allow me to filter on specific sections of the data, but that's currently not possible. It’s not to say that improvements won’t come in the future; it's just that it feels a bit early at this stage. Additionally, I find some navigation features frustrating, like the back button in certain contexts. For example, if you open PowerQuery from a chart, it doesn't open in a new window or tab. Clicking the back button takes you all the way back to the previous state, causing you to lose whatever progress you made. However, I'm actively providing this feedback to my partner, Pro Circular, through whom we access SentinelOne. They take our input seriously, and I've been sharing my observations. They have their own views but are addressing the issues I raise. It's good to see that suggestions occasionally lead to updates and improvements.
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Top Industries

By visitors reading reviews
Insurance Company
10%
Manufacturing Company
9%
Financial Services Firm
8%
Computer Software Company
8%
Computer Software Company
13%
Manufacturing Company
9%
Financial Services Firm
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise5
Large Enterprise8
By reviewers
Company SizeCount
Small Business87
Midsize Enterprise44
Large Enterprise76
 

Questions from the Community

What do you like most about Rapid7 InsightCloudSec?
The tool provides centralized visibility through dashboards and alerts, allowing customers to receive reports on cloud vulnerabilities and security posture. Rapid7 InsightCloudSec provides customer...
What is your experience regarding pricing and costs for Rapid7 InsightCloudSec?
The pricing, setup cost, and licensing for Rapid7 InsightCloudSec are reasonable, and since our organization is growing, I have observed that the more numbers you have, the less costly the product ...
What needs improvement with Rapid7 InsightCloudSec?
I would say that because Rapid7 InsightCloudSec does not have automatic patching capabilities, it provides recommendations, but it does not execute anything from within Rapid7 InsightCloudSec. It h...
Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
 

Also Known As

DivvyCloud
Sentinel Labs, SentinelOne Singularity
 

Overview

 

Sample Customers

Fannie Mae, 3M, PizzaHut, Spotify, Autodesk, Discovery
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Find out what your peers are saying about Rapid7 InsightCloudSec vs. SentinelOne Singularity Complete and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.