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Qualys TotalCloud vs Zscaler Zero Trust Exchange Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.0
SentinelOne Singularity Cloud Security boosts efficiency by improving visibility, reducing costs, and decreasing time for threat detection and resolution.
Sentiment score
8.5
Qualys TotalCloud boosts efficiency, reduces time by up to 90%, lowers costs by 40%, and enhances ROI through automation.
Sentiment score
7.1
The Zscaler Zero Trust Exchange Platform enhances ROI and satisfaction by improving visibility, security, and cost-effectiveness over previous setups.
The detailed information PingSafe gives about how to fix vulnerabilities reduces the time spent on remediation by about 70 to 80 percent.
After implementing SentinelOne, it takes about five to seven minutes.
Cloud Native Security does offer ROI.
It has saved about 90% of our time.
TotalCloud has generated overall savings of 30 to 40 percent across various departments.
CallStream helps us integrate and automate tasks.
We don't have to purchase many components such as load balancers and proxy servers that were necessary in traditional setups.
 

Customer Service

Sentiment score
7.8
SentinelOne Singularity Cloud Security's customer support is highly rated for responsiveness and effective issue resolution, ensuring smooth collaboration.
Sentiment score
7.4
Qualys TotalCloud's customer service is praised for helpfulness and expertise but faces occasional delays and inconsistent response quality.
Sentiment score
4.8
Zscaler's customer support is generally good but inconsistent, with varied user experiences and ratings from four to ten.
When we send an email, they respond quickly and proactively provide solutions.
They took direct responsibility for the system and could solve queries quickly.
Having a reliable team ready and willing to assist with any issues is essential.
They are helpful, respond to my queries, and can answer any question.
Qualys's tech support is highly responsive, providing multiple ways to interact with them.
Qualys' customer service provides quality answers, but the response time is long, even though it is within the SLA.
Sometimes, support takes time since the solution has some bugs that need fixing.
 

Scalability Issues

Sentiment score
8.2
SentinelOne Singularity Cloud Security excels in scalability, smoothly integrating accounts and auto-scaling, despite separate account management challenges.
Sentiment score
8.3
Qualys TotalCloud is praised for its scalability, adaptability, and global support, making it ideal for businesses of all sizes.
Sentiment score
7.7
Zscaler's Zero Trust Exchange Platform is highly scalable, integrating seamlessly with systems and accommodating varying user needs effortlessly.
I would rate it a 10 out of 10 for scalability.
Scalability is no longer a concern because Cloud Native Security is a fully cloud-based resource.
I would rate the scalability of PingSafe 10 out of 10.
We started our organization about nine months back. We started with about 30 users, and we now have more than 100 users.
Our organization currently uses it to manage over 1200 web applications.
It is absolutely scalable, and I would rate its scalability as nine out of ten.
 

Stability Issues

Sentiment score
8.2
SentinelOne Singularity Cloud Security is highly stable but experiences minor UI glitches and occasional agent-related issues.
Sentiment score
8.5
Qualys TotalCloud is highly rated for stability, reliability, and 99.9% uptime, with quick resolution of minor issues.
Sentiment score
7.8
Users rate Zscaler Zero Trust Exchange highly for stability, citing minimal downtime and suggesting occasional improvements for certain areas.
It's a reliable solution that the organization is increasingly adopting for its robust features and security.
We contacted Cloud Native Security, and they addressed it in a day.
The only downtime we had was when switching from V1 to V2 but it was smooth.
Overall, the support provided has been excellent.
It is a stable solution, which is why we chose it.
Continuous monitoring is crucial to ensure system stability and avoid vulnerabilities or threats.
 

Room For Improvement

SentinelOne Singularity Cloud needs enhanced features, stability, better reporting, integration, and support for improved user experience and efficiency.
Qualys TotalCloud users seek clearer licensing, enhanced features, better integrations, improved support, and customized functionality for comprehensive management.
Zscaler needs enhancements in speed, multi-tenant capabilities, compatibility, DLP features, cost, stability, support, and connectivity monitoring.
If they can merge Kubernetes Security with other modules related to Kubernetes, that would help us to get more modules in the current subscription.
As organizations move to the cloud, a cloud posture management tool that offers complete cloud visibility becomes crucial for maintaining compliance.
I would also like to see Cloud Native Security offer APIs that allow us to directly build dashboards within the platform.
Ideally, the scanner should automatically detect and scan all subdomains, even if not explicitly defined, ensuring comprehensive vulnerability assessment.
Ideally, updates should be more immediate, enabling quicker implementation of solutions.
Our goal is to integrate all these functions into Qualys, creating a single dashboard for comprehensive security monitoring and management.
They might be able to identify if something is missing with Zscaler.
 

Setup Cost

SentinelOne Singularity Cloud offers competitive pricing and value, with flexibility and discounts available, though costly for large deployments.
Qualys TotalCloud is valued by enterprises for cost-effectiveness, comprehensive features, and flexible licensing despite perceived high costs.
Zscaler's pricing varies, becoming more competitive with larger user bases, but additional features can increase overall costs.
I believe the enterprise version costs around $55 per user per year.
There are some tools that are double the cost of Cloud Native Security.
I recall Cloud Native Security charging a slightly higher premium previously.
Qualys TotalCloud's pricing is currently acceptable, it is becoming increasingly expensive.
Pricing is managed by our finance team; however, Qualys TotalCloud offers cost-effective licensing flexibility.
Qualys TotalCloud is expensive, but it offers a premier solution with no headaches.
 

Valuable Features

SentinelOne Singularity Cloud's ease, AI detection, and seamless integration enhance IT efficiency, risk management, and forensic visibility.
Qualys TotalCloud offers comprehensive cloud security with real-time protection, effective vulnerability management, and user-friendly integration for enhanced security management.
Zscaler Zero Trust Exchange offers easy management, strong security, seamless connectivity, cloud deployment, threat protection, and AI-driven insights.
This helps visualize potential attack paths and even suggests attack paths a malicious actor might take.
The infrastructure-as-code feature is helpful for discovering open ports in some of the modules.
This tool has been helpful for us. It allows us to search for vulnerabilities and provides evidence directly on the screen.
This view of risk helps reduce the work we would have to do to combine multiple sources to prioritize risk.
It will help cybersecurity professionals monitor the cloud and find vulnerabilities.
We are enjoying the new feature, FlexScan, which is valuable for Internet-facing VMs.
The solution is cloud-based with the latest inspection engines, which I find to be amazing.
 

Categories and Ranking

SentinelOne Singularity Clo...
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Average Rating
8.8
Reviews Sentiment
7.9
Number of Reviews
115
Ranking in other categories
Vulnerability Management (5th), Cloud and Data Center Security (2nd), Container Security (3rd), Cloud Workload Protection Platforms (CWPP) (4th), Cloud Security Posture Management (CSPM) (3rd), Cloud-Native Application Protection Platforms (CNAPP) (3rd), Compliance Management (2nd)
Qualys TotalCloud
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
31
Ranking in other categories
Vulnerability Management (11th), Container Security (11th), Cloud Workload Protection Platforms (CWPP) (9th), Cloud Security Posture Management (CSPM) (8th), SaaS Security Posture Management (SSPM) (1st), Cloud-Native Application Protection Platforms (CNAPP) (8th)
Zscaler Zero Trust Exchange...
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
64
Ranking in other categories
Data Loss Prevention (DLP) (2nd), Cloud Access Security Brokers (CASB) (5th), Application Control (4th), ZTNA as a Service (1st), Secure Access Service Edge (SASE) (1st), Remote Browser Isolation (RBI) (1st)
 

Mindshare comparison

Cloud-Native Application Protection Platforms (CNAPP) Market Share Distribution
ProductMarket Share (%)
Qualys TotalCloud1.6%
Wiz23.4%
Prisma Cloud by Palo Alto Networks14.5%
Other60.5%
Cloud-Native Application Protection Platforms (CNAPP)
ZTNA as a Service Market Share Distribution
ProductMarket Share (%)
Zscaler Zero Trust Exchange Platform17.4%
Prisma Access by Palo Alto Networks13.7%
Cato SASE Cloud Platform12.5%
Other56.400000000000006%
ZTNA as a Service
 

Featured Reviews

Ritesh P. - PeerSpot reviewer
It's more scalable and flexible than our previous solution because we don't need to install any agents
The reporting works well, but sometimes the severity classifications are inaccurate. Sometimes, it flags an issue as high-impact, but it should be a lower severity. For example, it might highlight an exposed AWS encryption key, a critical compliance issue, but it isn't tagged as a high-risk problem. That only happens about 10 percent of the time. It shows a true positive 80-90 percent of the time.
Sushant Samantara - PeerSpot reviewer
Helps us minimize attack surfaces by identifying root accounts and encryption issues
TotalCloud provides written explanations to guide remediation and eliminate cyber risks. While all cloud platforms offer security features, it's challenging to consolidate them into a single dashboard. Qualys TotalCloud effectively addresses this by consolidating multiple cloud platforms and subscriptions onto one dashboard. This allows users to quickly identify and mitigate misconfigurations and risks, simplifying security management. Before implementing TotalCloud, our compliance rate was approximately 50 to 60 percent. However, after adopting the platform, it has increased to 80 to 90 percent. TotalCloud also helps us minimize attack surfaces by identifying root accounts and encryption issues, thereby enhancing our overall security by 40 percent. TotalCloud offers a unified platform for assessing vulnerabilities and threats across both IaaS and PaaS environments. This unified view has improved our cloud security posture management. We gain a single, prioritized view of risks through TotalCloud's TruRisk Insights feature. This feature considers not only the QDA score but also factors in cost and other relevant elements to provide a comprehensive risk assessment. From a potentially overwhelming list of findings, TruRisk Insights prioritizes the most critical risks, allowing us to focus our efforts and resources on addressing these high-priority tasks efficiently. A single, prioritized view of risk streamlines the risk assessment process by eliminating the need to consolidate multiple sources. This comprehensive view is instrumental in communicating with other business customers who may be unaware of potential risks or misconfigurations within their resources. By identifying and informing them of these issues, we can guide them towards compliance and ensure a more secure environment. TruRisk Insights provides valuable findings by identifying vulnerabilities and misconfigurations, displaying them on a dashboard, and offering deeper insights into the attack surface. It analyzes not only internet-facing devices but also those indirectly connected, providing a comprehensive understanding of potential risks. This is crucial because even devices not directly connected to the internet can be vulnerable if they have an attack surface. TruRisk Insights also offers mitigation strategies, making it a highly useful tool for managing security risks. With the VMDR feature enabled and the Qualys Agent installed on various assets, we can identify existing vulnerabilities. TruRisk Insights then calculates risk scores, prioritizes tasks, and presents the number of findings. This allows us to focus on mitigating high-priority vulnerabilities while deferring those with lower priority, ultimately reducing overall risk. TruRisk Insights provides device details, allowing for containerization of misconfigured devices. This process involves isolating problematic devices and rectifying misconfigurations, ultimately enhancing our security posture.
Sumit Bhanwala - PeerSpot reviewer
Cloud-based platform simplifies device and data center management
I find it to be good. The solution is cloud-based with the latest inspection engines, which I find to be amazing. We are less dependent on data centers and device management, which reduces our efforts significantly. It improves our device management, data center management, and updating devices. We need fewer engineers for this management, and it reduces time and efforts for data center management, device upgrades, and IT support.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
14%
Manufacturing Company
10%
Government
5%
Financial Services Firm
16%
Computer Software Company
14%
Manufacturing Company
10%
Government
10%
Computer Software Company
14%
Financial Services Firm
13%
Manufacturing Company
9%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise20
Large Enterprise54
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise22
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise11
Large Enterprise41
 

Questions from the Community

What do you like most about PingSafe?
The dashboard gives me an overview of all the things happening in the product, making it one of the tool's best featu...
What is your experience regarding pricing and costs for PingSafe?
I think the pricing of SentinelOne Singularity Cloud Security is a bit high.
What needs improvement with PingSafe?
One area that could be improved in SentinelOne Singularity Cloud Security is their policies; the way they have config...
What is your experience regarding pricing and costs for Qualys TotalCloud?
It isn't cheap, but it's reasonable. It helps us to manage things with very few resources.
What needs improvement with Qualys TotalCloud?
The onboarding process is a bit difficult. In the initial phase, it is very difficult to understand the features, wha...
What is your primary use case for Qualys TotalCloud?
We are managing AWS, Azure, as well as Google Cloud services in the cloud. We have different applications using those...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What needs improvement with Zscaler SASE?
The solution needs to improve a lot of aspects.
 

Also Known As

PingSafe
Qualys TotalCloud with FlexScan
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

Information Not Available
Information Not Available
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about Qualys TotalCloud vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: July 2025.
869,785 professionals have used our research since 2012.