Teradata and Qualtrics XM Platform are tools in the enterprise data solutions market. While Teradata leads in data processing capabilities, Qualtrics excels in customer and employee experience analytics.
Features: Teradata offers parallel processing and a shared-nothing architecture that ensures efficient workload management. Its high-speed query execution and flexibility in data architecture present compelling advantages for enterprise data warehousing. Qualtrics is celebrated for its comprehensive survey and feedback management capabilities, integrating automated workflows and AI-driven insights to enhance user experience.
Room for Improvement: Teradata's improvement areas include cost-effectiveness, scalability, and cloud readiness, with users expressing the need for better cloud integration and user interfaces. Qualtrics has room to enhance its graphical analytics tools and the dynamic adjustment of survey questions. Both systems could benefit from refined pricing strategies.
Ease of Deployment and Customer Service: Teradata allows versatile on-premises deployment and is recognized for strong technical support, although the complexity and cost of setups pose concerns. Qualtrics is more flexible, favoring cloud models that simplify scaling, with noted intuitive implementation and ease of use.
Pricing and ROI: Teradata is characterized by higher costs but delivers substantial ROI through robust data processing capabilities. Meanwhile, Qualtrics provides customizable pricing options aligned with customer experience enhancements, allowing greater flexibility despite its premium costs.
We have realized a return on investment, with a reduction of staff from 27 to eight, and our current return on investment is approximately 14%.
The customer support for Teradata has been great.
Customer support is very good, rated eight out of ten under our essential agreement.
The technical support from Teradata is quite advanced.
This expansion can occur without incurring downtime or taking systems offline.
Teradata's scalability is great; it's been awesome.
Scalability is complex as you need to purchase a license and coordinate with Teradata for additional disk space and CPU.
I find the stability to be almost a ten out of ten.
The workload management and software maturity provide a reliable system.
Unlike SQL and Oracle, which have in-built replication capabilities, we don't have similar functionality with Teradata.
If Teradata could provide a list of certified experts, that would be fantastic.
Teradata is much more expensive than SQL, which is well-performed and cheaper.
Initially, it may seem expensive compared to similar cloud databases, however, it offers significant value in performance, stability, and overall output once in use.
We spent roughly $295,000 on setup costs.
Teradata's security helps our organization meet compliance requirements such as GDPR and IFRS, and it is particularly essential for revenue contracting or revenue recognition.
The data mover is valuable over the last two years as it allows us to achieve data replication to our disaster recovery systems.
Product | Market Share (%) |
---|---|
Qualtrics XM Platform | 4.2% |
Teradata | 1.6% |
Other | 94.2% |
Company Size | Count |
---|---|
Small Business | 8 |
Midsize Enterprise | 1 |
Large Enterprise | 6 |
Company Size | Count |
---|---|
Small Business | 26 |
Midsize Enterprise | 12 |
Large Enterprise | 49 |
Qualtrics XM Platform is essential for managing customer and employee experiences through surveys and feedback. It supports market research, employee engagement, and education across industries, facilitated by intuitive survey and data analysis tools.
Organizations efficiently use Qualtrics XM Platform to gather and analyze feedback for enhancing customer and employee experiences. The platform supports a range of applications from customer satisfaction, NPS, and website interaction to employee engagement and market research. Prebuilt integrations and AI-driven insights facilitate data collection and analysis, allowing departments to focus on productivity and content effectiveness. Despite its flexibility, some users note challenges with survey dynamics, data migration, and integration, highlighting potential areas for improvement.
What are the key features of Qualtrics XM Platform?In industries like retail, finance, and education, Qualtrics facilitates data collection through customizable surveys and dashboards. Retailers analyze feedback on purchases, financial institutions assess call center productivity, and educators explore student engagement. The platform's adaptability supports diverse industry needs, despite the need for enhancements in certain features.
Teradata is a powerful tool for handling substantial data volumes with its parallel processing architecture, supporting both cloud and on-premise environments efficiently. It offers impressive capabilities for fast query processing, data integration, and real-time reporting, making it suitable for diverse industrial applications.
Known for its robust parallel processing capabilities, Teradata effectively manages large datasets and provides adaptable deployment across cloud and on-premise setups. It enhances performance and scalability with features like advanced query tuning, workload management, and strong security. Users appreciate its ease of use and automation features which support real-time data reporting. The optimizer and intelligent partitioning help improve query speed and efficiency, while multi-temperature data management optimizes data handling.
What are the key features of Teradata?In the finance, retail, and government sectors, Teradata is employed for data warehousing, business intelligence, and analytical processing. It handles vast datasets for activities like customer behavior modeling and enterprise data integration. Supporting efficient reporting and analytics, Teradata enhances data storage and processing, whether deployed on-premise or on cloud platforms.
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