My experience with pricing, setup cost, and licensing was that it was not cheap, but it wasn't crazy expensive. We looked at it and our finance people looked at it and said that based on the benefit we expected to receive, it was worth it. It wasn't hard to set up the licensing. They were generous with the hours and data amounts that we're able to use. We haven't bumped up against them at all. We're happy with it and we're even looking at expanding it.
Delighted by Qualtrics is more expensive than the competitor solutions. In my personal experience, even if I imagine that we have a partner running the solution on our behalf, internal resources will still need to be allocated to every single survey. You can still pay a consultant for the rest of the solution's management, but you still need to be involved. I would rather develop some capabilities in-house. Overall, I believe the product is worth the money and adds value to the organization.
Information Technology Analyst at a consultancy with 10,001+ employees
Real User
May 10, 2024
When the sales team tries to sell this product to clients, they ask what they can achieve or what benefits they can get from this tool. Some clients felt that this product was expensive when the sales team tried to sell it to them.
The solution provides different pricing plans. We can customize the plans with different features. The product is not cheap. However, it is customizable, so it is worth the money.
Qualtrics XM Platform empowers organizations with intuitive survey design, data integration, AI analysis, and real-time reporting for efficient feedback collection and actionable insights.Qualtrics XM Platform is designed to optimize data management across customer, employee, and market feedback. Its seamless integration capabilities allow easy data handling from diverse sources like websites, apps, and kiosks. AI-driven analytics enhance text analysis and sentiment evaluation, while...
My experience with pricing, setup cost, and licensing was that it was not cheap, but it wasn't crazy expensive. We looked at it and our finance people looked at it and said that based on the benefit we expected to receive, it was worth it. It wasn't hard to set up the licensing. They were generous with the hours and data amounts that we're able to use. We haven't bumped up against them at all. We're happy with it and we're even looking at expanding it.
Regarding pricing, I am not aware of it because Roche admin team already manages it. I am not involved in it, so I really do not know about the cost.
Delighted by Qualtrics is more expensive than the competitor solutions. In my personal experience, even if I imagine that we have a partner running the solution on our behalf, internal resources will still need to be allocated to every single survey. You can still pay a consultant for the rest of the solution's management, but you still need to be involved. I would rather develop some capabilities in-house. Overall, I believe the product is worth the money and adds value to the organization.
When the sales team tries to sell this product to clients, they ask what they can achieve or what benefits they can get from this tool. Some clients felt that this product was expensive when the sales team tried to sell it to them.
The solution provides different pricing plans. We can customize the plans with different features. The product is not cheap. However, it is customizable, so it is worth the money.
The solution is fairly expensive, but it would be money well spent.