

SAP BusinessObjects and Pyramid Analytics compete in the business intelligence category. SAP BusinessObjects appears to have an edge for larger enterprises due to its robust BI capabilities, whereas Pyramid Analytics is more suited for environments focused on self-service and predictive insights.
Features: SAP BusinessObjects offers robust BI tools such as Crystal Reports, Web Intelligence, and the Semantic Layer, enabling flexibility and integration with multiple data sources. Its strength lies in enterprise-grade scheduling and publishing capabilities, making it a reliable choice for large-scale operations. Pyramid Analytics emphasizes dynamic data manipulation and self-service analytics, providing strong tools for predictive insights and easy customization of visualizations, making it preferred for insights-driven business environments.
Room for Improvement: SAP BusinessObjects needs to enhance integration across its suite, address upgrading challenges, and improve user experience by solving bugs in compatibility and refining patching processes. Pyramid Analytics could benefit from enhanced documentation, easier dashboard connection modifications, and reduced data refresh times. Improving reporting formats and user training resources could also elevate satisfaction.
Ease of Deployment and Customer Service: SAP BusinessObjects supports diverse deployments including on-premises and cloud options but is noted for complex initial setups. Its customer service is mixed, with some users noting dedicated support and others citing inconsistencies. Pyramid Analytics offers flexible cloud and on-premises deployment options, generally receiving favorable feedback for customer service, though improvements in responsiveness are desired.
Pricing and ROI: SAP BusinessObjects is considered expensive, with complex licensing favorable for larger enterprises, impacting ROI based on data volume and usage. Pyramid Analytics offers more competitive pricing attractive for mid-sized companies, though additional features can increase costs, with consulting services potentially adding extra expenses.
There is a positive return on the data investment for my clients using Pyramid Analytics.
The initial investment will be more, but the ROI is also good, so they can consider it if they're looking for something in the long run.
For most of my clients using the on-premises version of SAP BusinessObjects Business Intelligence Platform, the return on investment is positive due to its affordability and ability to handle diverse reporting needs while automating information distribution.
I have seen a return on investment so far in the form of saved time and resources.
The one time we had an issue related to something with the logins, they addressed it that morning.
I would rate their technical support as excellent.
I have experience with SAP technical support and have supported customers, including those in financial services.
Sometimes, they forward my ticket to the technical team, especially when my issue involves technical aspects that basis people may not be familiar with.
Regarding Pyramid Analytics' scalability from what I have seen, with the right people managing it, it can handle growing amounts of data and users well.
The scalability of SAP BusinessObjects Business Intelligence Platform is adequate; it is very scalable and grows with my organization's needs.
I rate the scalability of SAP BusinessObjects Business Intelligence Platform as a nine due to performance issues related to optimizing parts.
Pyramid Analytics is stable in my experience; there have not really been issues with downtime or bugs.
When they tried upgrading from 4.2 to 4.3, they found it buggy in some reports, which was quite problematic.
Any advanced user wants to implement an idea that they have, and while the whole idea of a platform is not necessarily to give a custom solution, I would not mind if they had more in terms of AutoML or that sort of capability.
I've worked with other tools, for example, Microsoft Power BI, which is visualization-wise very strong.
SAP BusinessObjects is expected to be phased out by 2027 as reports are moving to SAP Analytics Cloud.
I would appreciate integration with Outlook as an additional feature in the future to make it closer to a perfect score.
SAP BTP is an expensive solution.
The price is very competitive and reliable.
I rate the pricing for SAP BusinessObjects Business Intelligence Platform as a seven or eight.
After implementing Pyramid Analytics for my clients, I have seen measurable outcomes and specific improvements, such as having a single platform that gets them from the raw data to the endpoint reporting.
For calculations, SAP BusinessObjects Business Intelligence Platform outperforms all other tools such as Power BI and Tableau, showing more accuracy, reliability, and flexibility compared to all other BI tools worldwide.
Since we started using SAP BusinessObjects Business Intelligence Platform, we have been able to make faster, data-driven business decisions based on actual data insights and data analysis, which has accelerated our ability to make better decisions for our business productivity.
The best feature about it for me, and for them, is the fact that you have a universe that is well made.
| Product | Market Share (%) |
|---|---|
| SAP BusinessObjects Business Intelligence Platform | 2.3% |
| Pyramid Analytics | 1.0% |
| Other | 96.7% |


| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 1 |
| Large Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 32 |
| Midsize Enterprise | 19 |
| Large Enterprise | 67 |
The BI Office from Pyramid Analytics is a web-based governed data discovery and analytics platform. It integrates the four principal functions of any comprehensive BI strategy into a single, seamless application. Users can now analyze, present, report and predict on their data in a single application. Pyramid Analytics has native apps to cover the entire mobile spectrum, iOS, Android and Windows. With BI Office users can integrate SAP data with data from other sources giving them the right tools and better data to make data-driven decisions.
SAP BusinessObjects Business Intelligence Platform is a versatile and flexible solution for reporting and dashboards, focusing on analytics and ad hoc reporting. It can be deployed on-premise or in the cloud. The solution includes tools such as Web Intelligence, Crystal Reports, SAP Lumira, and Analytical Cloud and is primarily used for comprehensive business intelligence reporting.
The most valuable features include excellent reporting features, good technical support, scalability, and the ability to translate database data into business language. The solution has helped organizations by providing analytics, monitoring KPIs, and making important decisions as a financial business.
SAP BusinessObjects Business Intelligence Key Features
Reviews from Real Users
SAP BusinessObjects BI stands out among its competitors for a number of reasons. Several major ones are its user-friendly dashboard, its impressive reporting and analytic features, and its ability to integrate with multiple solutions.
A managing partner at a tech services company writes, "One of the most valuable features of SAP BusinessObjects is that it's not a dashboarding solution. It's a real product. You can create operational reports and publish it to anyone. You can create schedules. You can create a Universe, semantic layers. There's also a security configuration. It's a huge product, so if there is a business need, SAP BusinessObjects can cover it."
An associate manager at a consultancy notes, "It provides flexibility for creating reports. It is very good for creating highly complex reports. I like this solution because when I buy BusinessObjects, it comes with many components, such as reporting, dashboard, and data visualization tools. Its performance is good. It is running on top of SAP BW and SAP HANA."
A manager of data analytics and interfaces at a healthcare company says, "It has got great flexibility. As a reporting tool, it has a great deal of flexibility for numerous data resources that you can bring into it. It allows you to write your SQL query directly within the product. It has great visualization.
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