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PRTG Enterprise Monitor vs Zabbix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

PRTG Enterprise Monitor
Ranking in Network Monitoring Software
32nd
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Zabbix
Ranking in Network Monitoring Software
1st
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
108
Ranking in other categories
Application Performance Monitoring (APM) and Observability (10th), Server Monitoring (1st), IT Infrastructure Monitoring (1st), Cloud Monitoring Software (1st)
 

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of PRTG Enterprise Monitor is 0.6%, up from 0.3% compared to the previous year. The mindshare of Zabbix is 6.9%, down from 11.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
Zabbix6.9%
PRTG Enterprise Monitor0.6%
Other92.5%
Network Monitoring Software
 

Featured Reviews

Moshiur-Rahman Khan - PeerSpot reviewer
CEO at IOPoint.com
Offers perfect real-time bandwidth monitoring and SNMP functionality
The licensing policy needs to change. The current model requires customers to purchase a minimum of two thousand licenses, which is not flexible for all customers. They should consider a more flexible licensing approach. Furthermore, alignment with customer expectations rather than offering numerous features that are not requested would be beneficial.
KamranBhatti - PeerSpot reviewer
Network Engineer at a computer software company with 11-50 employees
Helps reduce response time but has room to improve customization complexity
We are not working on simple standalone solutions like Kaspersky DDoS Protection or Hybrid Cloud Security. Once you understand Zabbix, then it is easy to customize those web pages and graphs for our customer use. It is fully automated to your requirements. Zabbix is working fine with no issues, and I am satisfied with it. We have combined Zabbix and SolarWinds. The integration works fine, and it is easy to integrate Zabbix with the IT environment. We were trying to purchase MDR (Managed Detection and Response), but we are not working on that. I don't have real experience with MDR. We are using Falcon software for that. We are working with Falcon Complete, not with Sandbox. We are not using Kaspersky for business or cloud protection. For that, we are using Zabbix CrowdStrike Falcon Complete solution. I have given this review an overall rating of 8.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"From a technical perspective, the product's most valuable feature is SNMP, an open standard monitoring protocol that works across various network devices and operating systems, including UNIX and Windows."
"It can identify downtimes and disruptions."
"The solution's ability to monitor each and every aspect of our devices, such as memory utilization and port connectivity, is valuable."
"The solution offers perfect real-time bandwidth monitoring and SNMP functionality."
"PRTG is good and very easy to use."
"The product's most valuable feature is network analysis."
"It provides a vast array of options for dashboard creation and monitoring of the activities within the environment."
"I would recommend PRTG Enterprise Monitor to others as it works well with Android devices, and you can try the free version before purchasing."
"The performance and bandwidth are valuable features."
"The flexibility of this solution is amazing."
"We like the user-interface for this solution, which makes it an easy to use tool."
"The solution allows for good integration with other products."
"There are lots of great features and functionality within the solution."
"Its overall flexibility is most valuable. When our customers have some custom applications that are not necessarily covered by the community or a standard monitoring tool, we use Zabbix to build our own modules with our own templates. This feature has been useful in using Zabbix for infrastructure and IT monitoring. It has also been useful for industrial equipment monitoring. Zabbix is very lightweight. It is efficient in terms of performance because it doesn't use a lot of resources."
"The best thing about Zabbix is the integration and the APIs that are included are very fast"
"There is a problems page that shows us every warning or problem that occurs on our VMs globally. The map screen is also really useful because this is something that was missing. I don't know every other tool in the market. So, I don't know if this is a good point of only Zabbix, or other tools are also doing it, but from my point of view, this is the most useful page that I use, along with the problems page that efficiently lists the problem, recovery time, ending hours, starting hours, and so on."
 

Cons

"The licensing policy needs to change. The current model requires customers to purchase a minimum of two thousand licenses, which is not flexible for all customers."
"The solution could be improved by introducing security features similar to those available in Teams, as the current version only monitors devices and does not integrate IoT or OT devices."
"The solution could be improved by including a processing monitor, possibly with a language interface like Lua, allowing for writing custom sensors and processing outcomes of inputs."
"PRTG Enterprise Monitor should include more functionalities and features that are similar to SolarWinds."
"The support must be improved."
"In my opinion, one area that could be improved in PRTG Enterprise Monitor is the capability to send SMS notifications. Notifications are crucial for alerting us to areas that require attention."
"The licensing policy needs to change."
"They should work on minimizing false positives by sending alerts promptly and confirming errors with minimal troubleshooting requirements."
"The product delivers false positives during reporting because of flapping. Other reasonably priced alternatives may have better performance."
"I'm using the free version of Zabbix, and I'd like to see more customization options, especially for setting trigger thresholds."
"It would be helpful if they translated the documentation to Cyrillic languages."
"The documentation could be improved."
"Zabbix claims that there is an auto-discovery process but my team member was facing difficulty and was told that it's not really automatic, and there are some manual steps."
"There is a bit of a learning curve during installation."
"I am having difficulties connecting it to Grafana, as well as some of the other plugins like Kibana."
"I would like to see a more flexible mobile client, and better HA out of the box."
 

Pricing and Cost Advice

"PRTG Enterprise Monitor is an expensive product."
"The solution is affordable."
"PRTG Enterprise Monitor's pricing is reasonable."
"The pricing is $2,149 for software without maintenance, and licenses are sold in the minimum bundle of 500 interfaces."
"I rate the product's pricing an eight to seven out of ten."
"The product is an open source and free solution."
"Zabbix is a free solution but the support contact costs money."
"There is a license required for this solution and we pay annually for our license."
"It is a true open-source solution, so there are no licensing costs."
"We pay the subscription for support by year."
"We use the open-source version of Zabbix."
"The solution is free. However, many open-sourced tools start out free but eventually start charging."
"This solution is completely open-source, so it is quite affordable."
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Educational Organization
11%
University
10%
Healthcare Company
10%
Computer Software Company
7%
Computer Software Company
13%
Financial Services Firm
10%
Comms Service Provider
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business56
Midsize Enterprise23
Large Enterprise34
 

Questions from the Community

What do you like most about PRTG Enterprise Monitor?
If an event is detected, such as a resource running low on storage or RAM, the product will notify you via email. Upon receiving the notification, action must be taken to address and resolve the is...
What is your experience regarding pricing and costs for PRTG Enterprise Monitor?
I would rate the pricing of PRTG Enterprise Monitor maybe a six. I think a six is fine, as it is reasonable and not expensive.
What needs improvement with PRTG Enterprise Monitor?
When it comes to dashboard customization in PRTG Enterprise Monitor, there are not too many options, and I think that would not be a strong point for PRTG, but for our use cases, we do not really n...
What do you like most about Zabbix?
The template system in Zabbix is very beneficial as it saves time in configuration.
What is your experience regarding pricing and costs for Zabbix?
I think Zabbix is economical, whereas SolarWinds is expensive. SolarWinds has a lot of secure features, but Zabbix is providing everything free of cost. Zabbix is economical, and you can install it...
What needs improvement with Zabbix?
The potential and customization is a little difficult because you have to learn scripts. I think Zabbix needs to improve the customization better. At present, I am satisfied with the functionality ...
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba
Find out what your peers are saying about PRTG Enterprise Monitor vs. Zabbix and other solutions. Updated: December 2025.
881,176 professionals have used our research since 2012.