PRTG Enterprise Monitor vs Zabbix comparison

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95% willing to recommend

PRTG Enterprise Monitor

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Executive SummaryUpdated on Oct 10, 2024

Zabbix and PRTG Enterprise Monitor are network monitoring solutions for enterprise-level needs. Zabbix stands out for its pricing and open-source flexibility, while PRTG Enterprise Monitor is preferred due to its comprehensive features that justify its cost.

Features: Zabbix includes a customizable open-source monitoring tool, strong data visualization, and robust alerting capabilities. PRTG Enterprise Monitor offers advanced analytics, intuitive visualization, and comprehensive reporting tools.

Room for Improvement: Zabbix could enhance ease of use, provide better documentation, and offer improved integration support. PRTG Enterprise Monitor might reduce complexity in advanced feature setup, optimize resource utilization, and improve scalability for large networks.

Ease of Deployment and Customer Service: Zabbix requires technical expertise for deployment but benefits from a strong community for support. PRTG Enterprise Monitor features an easy deployment process and dedicated customer service, reducing time to operational readiness.

Pricing and ROI: Zabbix provides a cost-effective solution without licensing fees, making it suitable for skilled teams. PRTG Enterprise Monitor, with its tiered pricing, justifies higher costs through enhanced features and user-friendliness, offering significant ROI for detailed monitoring needs.

To learn more, read our detailed PRTG Enterprise Monitor vs. Zabbix Report (Updated: June 2025).

PRTG Enterprise Monitor vs. Zabbix

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

PRTG Enterprise Monitor

Ranking in Network Monitoring Software

38th

Average Rating

7.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Zabbix

Ranking in Network Monitoring Software

1st

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

106

Ranking in other categories

Application Performance Monitoring (APM) and Observability (10th), Server Monitoring (1st), IT Infrastructure Monitoring (1st), Cloud Monitoring Software (1st)

Mindshare comparison

As of June 2025, in the Network Monitoring Software category, the mindshare of PRTG Enterprise Monitor is 0.5%, up from 0.1% compared to the previous year. The mindshare of Zabbix is 13.0%, up from 11.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Moshiur-Rahman Khan

CEO at IOPoint.com

Offers perfect real-time bandwidth monitoring and SNMP functionality

The licensing policy needs to change. The current model requires customers to purchase a minimum of two thousand licenses, which is not flexible for all customers. They should consider a more flexible licensing approach. Furthermore, alignment with customer expectations rather than offering numerous features that are not requested would be beneficial.

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B Ahmed

Manager, Information Technology Zara & Inditex at Cenomi

Enables seamless global client monitoring with reliable remote connectivity

I use the solution to provide a perfect environment for remote connectivity with my clients. Many tools that I require for system maintenance are included. I can easily monitor all of my clients throughout the world I did not give much thought to it, however, improvements could be made to Zabbix.…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I would recommend PRTG Enterprise Monitor to others as it works well with Android devices, and you can try the free version before purchasing."

"It provides a vast array of options for dashboard creation and monitoring of the activities within the environment."

"The solution offers perfect real-time bandwidth monitoring and SNMP functionality."

"It can identify downtimes and disruptions."

"The product is easy to use and you don't need to have any training. You can use it even if you don't have an IT background."

"The solution's ability to monitor each and every aspect of our devices, such as memory utilization and port connectivity, is valuable."

"If an event is detected, such as a resource running low on storage or RAM, the product will notify you via email. Upon receiving the notification, action must be taken to address and resolve the issue. The feature I find most effective is its comprehensive nature. It's like having a permanent eye monitoring the network and all its nodes. Instead of manual monitoring, it detects anomalies automatically and alerts us accordingly."

"The product's most valuable feature is network analysis."

More PRTG Enterprise Monitor pros

"The most valuable feature is that it provides network segregation for server monitoring."

"SNMP monitoring, source discovery, and alert triggering are most valuable."

"We value the auto-host discovery, template import, bulk import/export features. Newer versions also add nice features, such as multi-IP per host."

"It has an intuitive UI with beautiful graphs and customizable maps."

"The solution allows for good integration with other products."

"I like being able to use proxy servers for different locations. The agents are pretty cool. They're easy to roll out. The standard out-of-the-box templates are also pretty easy to use. The integration with other learning products is also good. I have, in the past, used Slack, but we've integrated it with Microsoft Teams. We also use it for SMS with a service called Redcoat. It is very flexible. It does what I need it to do, and my manager is very happy because it doesn't cost anything. We are nearing 4,000 hosts inside Zabbix, and we've got another 6,000 access points to add to it. We've thrown everything at it, and it has managed to keep going. I am very impressed with the tool, and I'd shake their hand very hard if I got to say the compliments to the Zabbix team. They keep improving it and doing refreshes, which is one good thing about it. There is also online information as well as books that you can purchase if you're willing to read enough. There is a lot to pick up, but it is a pretty complete solution."

"Zabbix is very easy to implement."

"I use the solution to provide a perfect environment for remote connectivity with my clients."

More Zabbix pros

Cons

"The licensing policy needs to change."

"The licensing policy needs to change. The current model requires customers to purchase a minimum of two thousand licenses, which is not flexible for all customers."

"The solution could be improved by including a processing monitor, possibly with a language interface like Lua, allowing for writing custom sensors and processing outcomes of inputs."

"The solution could be improved by introducing security features similar to those available in Teams, as the current version only monitors devices and does not integrate IoT or OT devices."

"They should work on minimizing false positives by sending alerts promptly and confirming errors with minimal troubleshooting requirements."

"There is no unified monitoring in PRTG. It needs a lot of improvement in terms of integration."

"In my opinion, one area that could be improved in PRTG Enterprise Monitor is the capability to send SMS notifications. Notifications are crucial for alerting us to areas that require attention."

"The solution could be improved by introducing security features similar to those available in Teams, as the current version only monitors devices and does not integrate IoT or OT devices."

More PRTG Enterprise Monitor cons

"For us, the initial setup was complex"

"Its UI needs to be improved a little bit more so that an end-user is also able to handle it. I can handle it, but others should also be able to handle it in a better way. It becomes complex when we are growing and need to add proxies. We need more scalability features and documentation for different use cases. A lot of articles are available, but they need to be in proper documentation. For example, when you have thousands of servers that have to be monitored in different regions of the world, there should be some kind of documentation to describe how you can create proxies and add them. Sometimes, when you are using the database, it can get overloaded. When the network is growing, the number of transactions becomes very high, and the database gets overloaded. There should be information about how to reduce the load on the MySQL database, which is what Zabbix is using. The market is growing a lot, and it should be enhanced for a lot more things. We are currently bringing enhancements at our end for different use cases. For example, when dockerization is going on, how can we check the logs inside the Dockers. We should also be able to monitor and check the number of logins and add features such as SSO login and two-factor authentication as a protocol. These are the security features and concerns that we have to deal with. Currently, we are developing modules to add features to Zabbix, but they should also work on these features."

"The only issue we have had with Zabbix is when we decided to make an update or upgrade."

"There are not too much documentation or manuals. We found the tutorials very easy to understand but do not go deep enough in the use of Zabbix. We need more manuals, proper use, documentation, etc."

"I am having difficulties connecting it to Grafana, as well as some of the other plugins like Kibana."

"The user interface could be better."

"The networking monitor is not too easy to work with."

"The only issue I can note is that it's Linux-based, and Linux documentation is not the best."

More Zabbix cons

Pricing and Cost Advice

"I rate the product's pricing an eight to seven out of ten."

"The solution is affordable."

"PRTG Enterprise Monitor is an expensive product."

"The pricing is $2,149 for software without maintenance, and licenses are sold in the minimum bundle of 500 interfaces."

"PRTG Enterprise Monitor's pricing is reasonable."

"The solution is free. However, many open-sourced tools start out free but eventually start charging."

"We pay the subscription for support by year."

"This is an open-source solution that can be used free of charge."

"We’re using the free version, which covers all our current needs."

"It is reasonable."

"It is freeware. We still use the free version of Zabbix."

"Zabbix is a free solution but the support contact costs money."

"Zabbix is open-source so if one wishes to implement it in-house, they must have qualified professionals to set up and optimize databases, Linux/Unix OS, PHP, Apache, and depending on what is monitored, a full-stack network and systems administrator may be needed."

More Zabbix pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Educational Organization

12%

Computer Software Company

11%

University

11%

Financial Services Firm

Educational Organization

18%

Computer Software Company

14%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about PRTG Enterprise Monitor?

If an event is detected, such as a resource running low on storage or RAM, the product will notify you via email. Upon receiving the notification, action must be taken to address and resolve the is...

What is your experience regarding pricing and costs for PRTG Enterprise Monitor?

I have no idea about the pricing as I am not the sales person. The sales team coordinates these matters.

What needs improvement with PRTG Enterprise Monitor?

The solution could be improved by introducing security features similar to those available in Teams, as the current version only monitors devices and does not integrate IoT or OT devices.

What do you like most about Zabbix?

The template system in Zabbix is very beneficial as it saves time in configuration.

What is your experience regarding pricing and costs for Zabbix?

We didn't use the commercial version. We used the free version.

What needs improvement with Zabbix?

I think it's the best solution for monitoring. I don't know any better.

PRTG Network Monitor vs PRTG Enterprise Monitor

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Product Reports

Network Monitoring Software

May 2025

Download PRTG Enterprise Monitor product report

Download Zabbix product report

June 2025

Overview

PRTG Enterprise Monitor serves enterprises by ensuring comprehensive monitoring of servers, services, and applications, empowering users to track sensor data effectively and detect performance or security issues across their networks.

PRTG Enterprise Monitor is widely recognized for its capability to efficiently monitor technical sensors such as ping, uptime, CPU load, and memory usage. It supports users in tracking network resource performance, detecting malicious activity, and preventing failures. Its custom frameworks enable monitoring of certificate expirations and process availability. The intuitive interface requires no specialized IT background, featuring agentless operations that enhance responsiveness and SNMP monitoring valued across platforms. The tool is appreciated for its anomaly detection and notification features, allowing users to address issues proactively. Installation is straightforward and support is robust, although users seek enhancements in real-time SMS alerts, SAP system integration, fault management, and more flexible manual configurations.

What are the key features of PRTG Enterprise Monitor?

Network Analysis: Offers in-depth insights into network performance.
Custom Dashboards: Provides a library for tailored dashboard creation.
Alerting System: Effective user notifications prevent escalation of issues.
Agentless Monitoring: Enhances response times without installing agents.
SNMP Monitoring: Useful for monitoring multiple platforms.

What benefits and ROI should users consider?

Easy Installation: Simplifies the setup process for companies.
Proactive Anomaly Detection: Identifies and resolves issues swiftly.
Comprehensive Coverage: Ensures efficient fault detection and management.
User Support: Strong support capabilities aid troubleshooting.

Enterprises in industries such as IT services, finance, and healthcare rely on PRTG Enterprise Monitor for monitoring critical infrastructure. This includes ensuring internet connectivity, monitoring mail services, and tracking network performance and security, thereby maintaining operational efficiency and service availability.

Paessler GmbH

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Sample Customers

Information Not Available

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba