ThousandEyes and PRTG Enterprise Monitor compete in the network monitoring solutions category. ThousandEyes tends to have the upper hand in visualizing network path performance and global monitoring, whereas PRTG Enterprise Monitor offers a comprehensive sensor-based architecture that appeals to diverse IT infrastructures.
Features: ThousandEyes provides real-time internet monitoring, network visibility tools, and outage detection. PRTG Enterprise Monitor is recognized for its extensive array of sensors, flexibility in tailoring monitoring to various IT environments, and all-encompassing network monitoring capabilities.
Room for Improvement: ThousandEyes can enhance its deep customization options, expand beyond cloud-centric operations, and offer more cost-effective pricing models. PRTG Enterprise Monitor could improve in visualizing network path performance, offer more advanced internet-related activity insights, and reduce complexity in sensor management.
Ease of Deployment and Customer Service: PRTG Enterprise Monitor allows straightforward deployment with flexible licensing and robust customer support. ThousandEyes offers user-friendly SaaS-based deployment aimed at scalability but doesn't match PRTG's level of customization and support.
Pricing and ROI: ThousandEyes has a premium pricing structure that aligns with its specialized network performance capabilities, potentially providing strong ROI for businesses emphasizing external network performance. PRTG Enterprise Monitor features a scalable pricing model based on sensor counts, making it cost-effective for broad monitoring needs and providing significant cost efficiency for businesses with extensive IT infrastructures.
| Product | Market Share (%) |
|---|---|
| ThousandEyes | 3.5% |
| PRTG Enterprise Monitor | 0.6% |
| Other | 95.9% |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 2 |
| Large Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 2 |
| Large Enterprise | 11 |
PRTG Enterprise Monitor serves enterprises by ensuring comprehensive monitoring of servers, services, and applications, empowering users to track sensor data effectively and detect performance or security issues across their networks.
PRTG Enterprise Monitor is widely recognized for its capability to efficiently monitor technical sensors such as ping, uptime, CPU load, and memory usage. It supports users in tracking network resource performance, detecting malicious activity, and preventing failures. Its custom frameworks enable monitoring of certificate expirations and process availability. The intuitive interface requires no specialized IT background, featuring agentless operations that enhance responsiveness and SNMP monitoring valued across platforms. The tool is appreciated for its anomaly detection and notification features, allowing users to address issues proactively. Installation is straightforward and support is robust, although users seek enhancements in real-time SMS alerts, SAP system integration, fault management, and more flexible manual configurations.
What are the key features of PRTG Enterprise Monitor?Enterprises in industries such as IT services, finance, and healthcare rely on PRTG Enterprise Monitor for monitoring critical infrastructure. This includes ensuring internet connectivity, monitoring mail services, and tracking network performance and security, thereby maintaining operational efficiency and service availability.
ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments.
With cloud, enterprises can innovate much faster, but the growing number of cloud and SaaS applications means that more apps are being delivered over the Internet. This increases dependence on the Internet, a public “best effort” network, and other third-party infrastructures, substantially reducing the ability of IT teams to predict, visualize and control operational behavior. This results in a chaotic and unmanageable IT environment, making issue resolution a time-consuming ordeal, potentially impacting reputation and revenue. ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. ThousandEyes gathers and analyzes massive volumes of Network Intelligence data from all of these vantage points, enabling organizations to solve even their most obscure performance problems in minutes. By using ThousandEyes in the planning and testing phases of cloud adoption, customers can also strategically identify and fix underlying problems before production deployment of business-critical applications.
The ThousandEyes solution is ubiquitous across industry sectors, and since launching in mid-2013, customers have come from a diverse set of industry sectors, which include Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing and education.
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