PRTG Enterprise Monitor vs ThousandEyes comparison

Paessler GmbH and Cisco are both solutions in the Network Monitoring Software category. Paessler GmbH is ranked #29 with an average rating of 8.2, while Cisco is ranked #8 with an average rating of 8.4. Paessler GmbH holds a 0.5% mindshare in NMS, compared to Cisco’s 1.6% mindshare. Additionally, 90% of Paessler GmbH users are willing to recommend the solution, compared to 100% of Cisco users who would recommend it.

PRTG Enterprise Monitor

Read 11 PRTG Enterprise Monitor reviews

2,196 Views
2,174 Comparison Views

90% willing to recommend

ThousandEyes

Read 26 ThousandEyes reviews

10,697 Views
8,023 Comparison Views

100% willing to recommend

PRTG Enterprise Monitor

ThousandEyes

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 23, 2025

ThousandEyes and PRTG Enterprise Monitor compete in the network monitoring solutions category. ThousandEyes tends to have the upper hand in visualizing network path performance and global monitoring, whereas PRTG Enterprise Monitor offers a comprehensive sensor-based architecture that appeals to diverse IT infrastructures.

Features: ThousandEyes provides real-time internet monitoring, network visibility tools, and outage detection. PRTG Enterprise Monitor is recognized for its extensive array of sensors, flexibility in tailoring monitoring to various IT environments, and all-encompassing network monitoring capabilities.

Room for Improvement: ThousandEyes can enhance its deep customization options, expand beyond cloud-centric operations, and offer more cost-effective pricing models. PRTG Enterprise Monitor could improve in visualizing network path performance, offer more advanced internet-related activity insights, and reduce complexity in sensor management.

Ease of Deployment and Customer Service: PRTG Enterprise Monitor allows straightforward deployment with flexible licensing and robust customer support. ThousandEyes offers user-friendly SaaS-based deployment aimed at scalability but doesn't match PRTG's level of customization and support.

Pricing and ROI: ThousandEyes has a premium pricing structure that aligns with its specialized network performance capabilities, potentially providing strong ROI for businesses emphasizing external network performance. PRTG Enterprise Monitor features a scalable pricing model based on sensor counts, making it cost-effective for broad monitoring needs and providing significant cost efficiency for businesses with extensive IT infrastructures.

To learn more, read our detailed PRTG Enterprise Monitor vs. ThousandEyes Report (Updated: August 2026).

Buyer's Guide

PRTG Enterprise Monitor vs. ThousandEyes

August 2026

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Helped 909,099 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

PRTG Enterprise Monitor

Ranking in Network Monitoring Software

29th

Average Rating

7.4

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

ThousandEyes

Ranking in Network Monitoring Software

8th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Cloud Monitoring Software (10th), Digital Experience Monitoring (DEM) (2nd)

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of PRTG Enterprise Monitor is 0.5%, down from 0.5% compared to the previous year. The mindshare of ThousandEyes is 1.6%, down from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
ThousandEyes	1.6%
PRTG Enterprise Monitor	0.5%
Other	97.9%

Network Monitoring Software

Featured Reviews

Emmanuel Appiah Boateng

Network and Security Engineer at a educational organization with 1,001-5,000 employees

Proactive monitoring has reduced network downtime and enables rapid incident response

The main benefits PRTG Enterprise Monitor provides for us include helping us respond quickly to network problems. For our virtualization switches, we normally use a different vendor, but I am not in charge of that particular system. I have not really used the pre-configured sensors feature in PRTG. A different team handles reporting. For now, nothing really comes to mind regarding additional functions for PRTG. I think it is good for what we use it for. I cannot really say much about technical support because I have never had a situation where I have to reach out. I would give PRTG Enterprise Monitor a final rating of eight. I would definitely recommend PRTG Enterprise Monitor to other users. I am an end user of the product. I am quite satisfied with the alerting part of PRTG, as it is quite good.

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Shreyans Parekh

Vice President, Finance and Operations at Fruitist

Proactive monitoring has transformed digital experience and now optimizes application delivery

With ThousandEyes, there are some configuration and metric screens that are not entirely intuitive with ThousandEyes, so they can certainly improve in terms of the usability of certain metric screens. ThousandEyes can also offer deeper traffic insights relative to specific applications, so detailed analytics on application-level traffic would help in better understanding and managing our network resources effectively. I would say that ThousandEyes can also, in terms of providing more extensibility with other observability tools, offer more out-of-the-box integrations with other observability tools so that ThousandEyes can serve as that single source of truth, so that we don't necessarily need to go to other tools to be able to be that one-source dashboard. I think there's a lot that ThousandEyes can continue to improve on there. The issues that I've talked about, including extensibility with other platforms and the improvement of accessing specific metric screens in order to be able to provide for fuller access and more detailed access to network-level metrics would make the platform feel less complicated to navigate. It wouldn't require as many manual integration inputs.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It provides a vast array of options for dashboard creation and monitoring of the activities within the environment."

"I would recommend PRTG Enterprise Monitor to others as it works well with Android devices, and you can try the free version before purchasing."

"PRTG is good and very easy to use."

"What I really appreciate about PRTG Enterprise Monitor is that it is very easy to set up, especially the configuration, which is not complicated, and it is very straightforward to go in and change things."

"The solution's ability to monitor each and every aspect of our devices, such as memory utilization and port connectivity, is valuable."

"The product is easy to use and you don't need to have any training. You can use it even if you don't have an IT background."

"The product's most valuable feature is network analysis."

"It can identify downtimes and disruptions."

More PRTG Enterprise Monitor pros

"ThousandEyes gives companies better visibility, showing effective notes on the network layer and the application's performance for anyone inside or outside the data center, while providing deep visibility on the network, legal support, and user requests."

"The solution's initial setup process was straightforward...In terms of ROI, the solution is worth the money."

"The most valuable feature of ThousandEyes is user-friendliness. It has been essential for us to have a solution that is easy to use."

"ThousandEyes gives companies better visibility."

"I think the analysis service that Cisco provides is extremely valuable."

"From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."

"The solution's most valuable feature is the path analyzer, which identifies the node causing the errors."

"With ThousandEyes, it's one click or one place where I can see all of my public prefixes, how long it takes, when the last update was, where a route was missing from the internet, or is it actually causing a black hole."

More ThousandEyes pros

Cons

"Regarding the pricing aspect, we used to pay 5,000 dollars for PRTG Enterprise Monitor. Given that we scaled it up and there's a new pricing model, it increased to 14,000 dollars."

"There is no unified monitoring in PRTG. It needs a lot of improvement in terms of integration."

"They should work on minimizing false positives by sending alerts promptly and confirming errors with minimal troubleshooting requirements."

"In my opinion, one area that could be improved in PRTG Enterprise Monitor is the capability to send SMS notifications. Notifications are crucial for alerting us to areas that require attention."

"The licensing policy needs to change."

"The solution could be improved by including a processing monitor, possibly with a language interface like Lua, allowing for writing custom sensors and processing outcomes of inputs."

"There could be more security features included in PRTG Enterprise Monitor."

"The solution could be improved by introducing security features similar to those available in Teams, as the current version only monitors devices and does not integrate IoT or OT devices."

More PRTG Enterprise Monitor cons

"We can show the traffic path in some cases, but it's almost impossible to do so in cloud networks like CDN, Akamai, or Microsoft."

"I feel it needs more holistic integration. It needs more improvement."

"Regarding the user interface, I appreciate dropdowns, but I prefer a guided experience where the interface explains itself instead of requiring extensive searching to reach a point."

"The solution's network and reporting could be improved."

"It might be practical to extend monitoring capabilities to include network devices"

"The guest portal is hard to use."

"I chose eight out of ten because of the lack of objective performance data."

"Cisco is the standard for anyone wanting something good, the problem with it is the cost and that means that it's not accessible to many smaller companies."

More ThousandEyes cons

Pricing and Cost Advice

"PRTG Enterprise Monitor's pricing is reasonable."

"The solution is affordable."

"I rate the product's pricing an eight to seven out of ten."

"PRTG Enterprise Monitor is an expensive product."

"The pricing is $2,149 for software without maintenance, and licenses are sold in the minimum bundle of 500 interfaces."

"The solution's pricing is cheap; I rate it a five out of ten."

"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."

"It is a quite expensive solution."

"The solution costs several thousand dollars per year."

"The solution is cheap."

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Top Industries

By visitors reading reviews

Healthcare Company

11%

Educational Organization

Comms Service Provider

University

Financial Services Firm

13%

Manufacturing Company

Healthcare Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	2
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	3
Large Enterprise	17

Questions from the Community

What is your experience regarding pricing and costs for PRTG Enterprise Monitor?

I would rate the pricing of PRTG Enterprise Monitor maybe a six. I think a six is fine, as it is reasonable and not expensive.

See all answers

What needs improvement with PRTG Enterprise Monitor?

When it comes to dashboard customization in PRTG Enterprise Monitor, there are not too many options, and I think that would not be a strong point for PRTG, but for our use cases, we do not really n...

See all answers

What is your primary use case for PRTG Enterprise Monitor?

I mainly use PRTG Enterprise Monitor for network infrastructure monitoring. I am currently working as a Network and Security Engineer.

See all answers

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

See all answers

What needs improvement with ThousandEyes?

We face challenges with hybrid and distributed enterprise networks since we use Cisco, but we also have other third party integrations. When it comes to ThousandEyes, it does not show anything when...

See all answers

What is your primary use case for ThousandEyes?

I have been using ThousandEyes with this company for two years. The main use case is that we would like to get insights into our calls. Currently, we are still in the POC state with ThousandEyes, b...

See all answers

Comparisons

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Compared 8% of the time

New Relic vs PRTG Enterprise Monitor

Compared 3% of the time

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Compared 5% of the time

SolarWinds NPM vs ThousandEyes

Compared 4% of the time

HPE Aruba Networking UXI vs ThousandEyes

Compared 3% of the time

Catchpoint vs ThousandEyes

Compared 3% of the time

Kentik vs ThousandEyes

Compared 3% of the time

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Product Reports

Buyer's Guide

PRTG Enterprise Monitor

July 2026

Download PRTG Enterprise Monitor product report

Buyer's Guide

ThousandEyes

July 2026

Download ThousandEyes product report

Overview

PRTG Enterprise Monitor serves enterprises by ensuring comprehensive monitoring of servers, services, and applications, empowering users to track sensor data effectively and detect performance or security issues across their networks.

PRTG Enterprise Monitor is widely recognized for its capability to efficiently monitor technical sensors such as ping, uptime, CPU load, and memory usage. It supports users in tracking network resource performance, detecting malicious activity, and preventing failures. Its custom frameworks enable monitoring of certificate expirations and process availability. The intuitive interface requires no specialized IT background, featuring agentless operations that enhance responsiveness and SNMP monitoring valued across platforms. The tool is appreciated for its anomaly detection and notification features, allowing users to address issues proactively. Installation is straightforward and support is robust, although users seek enhancements in real-time SMS alerts, SAP system integration, fault management, and more flexible manual configurations.

What are the key features of PRTG Enterprise Monitor?

Network Analysis: Offers in-depth insights into network performance.
Custom Dashboards: Provides a library for tailored dashboard creation.
Alerting System: Effective user notifications prevent escalation of issues.
Agentless Monitoring: Enhances response times without installing agents.
SNMP Monitoring: Useful for monitoring multiple platforms.

What benefits and ROI should users consider?

Easy Installation: Simplifies the setup process for companies.
Proactive Anomaly Detection: Identifies and resolves issues swiftly.
Comprehensive Coverage: Ensures efficient fault detection and management.
User Support: Strong support capabilities aid troubleshooting.

Enterprises in industries such as IT services, finance, and healthcare rely on PRTG Enterprise Monitor for monitoring critical infrastructure. This includes ensuring internet connectivity, monitoring mail services, and tracking network performance and security, thereby maintaining operational efficiency and service availability.

Paessler GmbH

ThousandEyes offers cutting-edge monitoring capabilities with advanced features such as end-to-end network monitoring, real-time alerts, and application insights. It supports integration with Cisco products and provides visibility into network paths, helping businesses maintain superior network performance.

ThousandEyes is renowned for its ability to diagnose network issues by offering comprehensive network path visualization and detailed analytics. Its ability to detect packet loss and monitor ISPs ensures robust network security. The integration capabilities, particularly with Cisco platforms, make it versatile for businesses requiring customizable dashboards. Users benefit from ease of use and real-time alert systems, though improvements in guest portal usability, packet analysis, and integration with Cisco platforms are needed. Enhancements in automation, knowledge resources, and application-level features could benefit users, alongside better network device monitoring through SNMP and improved path visualization. Additionally, better incident management and alert detection systems are anticipated.

What are the key features of ThousandEyes?

End-to-End Monitoring: Provides comprehensive insights across networks, applications, and users.
Real-Time Alerts: Sends immediate alerts for network disturbances or performance issues.
Network Path Visualization: Offers detailed views of network paths for easy diagnostics.
Application Insights: Delivers in-depth analytics on application performance.

What benefits or ROI can users expect from ThousandEyes?

Time Savings: Reduces diagnosis and troubleshooting time with advanced analytics.
Improved User Experience: Enhances network reliability, leading to better user satisfaction.
Increased Employee Satisfaction: Streamlines network operations, boosting employee efficiency.
Prevention of Downtime: Identifies potential issues early to avoid service interruptions.

Businesses across sectors leverage ThousandEyes for seamless network monitoring and diagnostics. It is invaluable for ensuring connectivity across LANs, Wi-Fi, internet, and SaaS applications. ThousandEyes provides critical insights into internet and ISP performance, significantly benefiting industries reliant on robust digital infrastructure.

Cisco

Sample Customers

Information Not Available

Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack

Buyer's Guide

PRTG Enterprise Monitor vs. ThousandEyes

August 2026

Free Report: PRTG Enterprise Monitor vs. ThousandEyes

Find out what your peers are saying about PRTG Enterprise Monitor vs. ThousandEyes and other solutions. Updated: August 2026.

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