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PRTG Enterprise Monitor vs ThousandEyes comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

PRTG Enterprise Monitor
Ranking in Network Monitoring Software
36th
Average Rating
7.2
Reviews Sentiment
7.4
Number of Reviews
9
Ranking in other categories
No ranking in other categories
ThousandEyes
Ranking in Network Monitoring Software
6th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
17
Ranking in other categories
Cloud Monitoring Software (14th), Digital Experience Monitoring (DEM) (4th)
 

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of PRTG Enterprise Monitor is 0.5%, up from 0.1% compared to the previous year. The mindshare of ThousandEyes is 3.6%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Moshiur-Rahman Khan - PeerSpot reviewer
Offers perfect real-time bandwidth monitoring and SNMP functionality
The licensing policy needs to change. The current model requires customers to purchase a minimum of two thousand licenses, which is not flexible for all customers. They should consider a more flexible licensing approach. Furthermore, alignment with customer expectations rather than offering numerous features that are not requested would be beneficial.
Satyavrat Nirala - PeerSpot reviewer
Offers user monitoring and Internet insights and include customer journeys
It’s evolving; I feel it needs more holistic integration. It needs more improvement. It’s very good, but the integration can be slightly complicated on different platforms. I used it for a healthcare organization, and the integration was slightly challenging. In future releases, I would like to explore AI capabilities. AI would be more valuable because it works across different cloud and server systems. It looks into issue detection and insight modeling, so that is something I feel will be very helpful in the near future. More AI because of compliance and other challenges, not because of the product challenge. It’s about regulations, and we have HIPAA laws in the US and many different kinds of laws. Because of that, these specific elements and certain units don’t allow the tooling system to be fully utilized. We also support a certain segment of healthcare, which is the army healthcare segment, which is more government-controlled. There are certain restrictions in moving into the cloud. That’s where I thought those elements might need some more improvement. Also, looking into how we’ll be able to use more data visualization. It has it, but it doesn’t give you everything. If you look into the elements of use and so many other elements are there, but the UI/UX also has to be improved a bit, I feel. From a developer’s standpoint, it’s very easy, but from a consultant’s standpoint, there can be more enhancement, like one-click view and one-click report generation. Those things should be more seamless.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is easy to use and you don't need to have any training. You can use it even if you don't have an IT background."
"It can identify downtimes and disruptions."
"If an event is detected, such as a resource running low on storage or RAM, the product will notify you via email. Upon receiving the notification, action must be taken to address and resolve the issue. The feature I find most effective is its comprehensive nature. It's like having a permanent eye monitoring the network and all its nodes. Instead of manual monitoring, it detects anomalies automatically and alerts us accordingly."
"The solution offers perfect real-time bandwidth monitoring and SNMP functionality."
"I would recommend PRTG Enterprise Monitor to others as it works well with Android devices, and you can try the free version before purchasing."
"The product is easy to understand."
"PRTG is good and very easy to use."
"The product's most valuable feature is network analysis."
"One feature I liked is end-user monitoring."
"The solution is very easy to use."
"The most valuable features of ThousandEyes are the full monitoring capabilities and the ability to identify the exact location of problems in the path between the application and the end-user."
"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad."
"The most valuable feature of ThousandEyes is user-friendliness. It has been essential for us to have a solution that is easy to use."
"The most valuable features are integration and ease of use."
"ThousandEyes gives companies better visibility."
"The company provides excellent service."
 

Cons

"There could be more security features included in PRTG Enterprise Monitor."
"The solution could be improved by including a processing monitor, possibly with a language interface like Lua, allowing for writing custom sensors and processing outcomes of inputs."
"The solution could be improved by introducing security features similar to those available in Teams, as the current version only monitors devices and does not integrate IoT or OT devices."
"There is no unified monitoring in PRTG. It needs a lot of improvement in terms of integration."
"The licensing policy needs to change."
"The solution could be improved by introducing security features similar to those available in Teams, as the current version only monitors devices and does not integrate IoT or OT devices."
"PRTG Enterprise Monitor should include more functionalities and features that are similar to SolarWinds."
"The licensing policy needs to change. The current model requires customers to purchase a minimum of two thousand licenses, which is not flexible for all customers."
"The solution's network and reporting could be improved."
"It would be nice if the solution covered other areas like server monitoring."
"There is room for improvement in terms of customization and user-friendliness."
"It might be practical to extend monitoring capabilities to include network devices"
"Presently, it lacks the ability to integrate with other Cisco products."
"They only offer synthetic requests."
"The guest portal is hard to use."
"We can show the traffic path in some cases, but it's almost impossible to do so in cloud networks like CDN, Akamai, or Microsoft."
 

Pricing and Cost Advice

"The solution is affordable."
"PRTG Enterprise Monitor is an expensive product."
"PRTG Enterprise Monitor's pricing is reasonable."
"The pricing is $2,149 for software without maintenance, and licenses are sold in the minimum bundle of 500 interfaces."
"I rate the product's pricing an eight to seven out of ten."
"The solution is cheap."
"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
"It is a quite expensive solution."
"The solution costs several thousand dollars per year."
"The solution's pricing is cheap; I rate it a five out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
University
12%
Educational Organization
11%
Financial Services Firm
8%
Computer Software Company
19%
Financial Services Firm
13%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about PRTG Enterprise Monitor?
If an event is detected, such as a resource running low on storage or RAM, the product will notify you via email. Upon receiving the notification, action must be taken to address and resolve the is...
What is your experience regarding pricing and costs for PRTG Enterprise Monitor?
I have no idea about the pricing as I am not the sales person. The sales team coordinates these matters.
What needs improvement with PRTG Enterprise Monitor?
The solution could be improved by introducing security features similar to those available in Teams, as the current version only monitors devices and does not integrate IoT or OT devices.
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
ThousandEyes could improve by implementing a similar incident management system like BigPanda ( /products/bigpanda-reviews ) or ServiceNow ( /products/servicenow-reviews ). Having a dedicated incid...
 

Overview

 

Sample Customers

Information Not Available
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about PRTG Enterprise Monitor vs. ThousandEyes and other solutions. Updated: April 2025.
852,780 professionals have used our research since 2012.