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Proofpoint Email Protection vs Red Canary comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Proofpoint Email Protection effectively reduces spam and phishing with superior threat detection, saving time despite some usability issues.
Sentiment score
8.5
Red Canary improved security ROI by efficiently detecting threats, reducing incident response times, and offering detailed alerts and cost savings.
The ideal situation would be to have all these portals combined into one unified dashboard.
Information Security Architect at Loews Hotels
The time required for email investigations and responses has changed with Proofpoint Email Protection's visibility and automation.
Sr Security Engineer at a comms service provider with 201-500 employees
If you implement these kinds of solutions in your security stack, the first beneficial thing will be that you will not suffer any malware, and you will not face attacks, which ultimately leads to financial benefit.
Senior Security Engineer at DCIPHERS IT SOLUTIONS (P) LTD
 

Customer Service

Sentiment score
6.9
Proofpoint Email Protection's customer service is generally praised for promptness and expertise, with some noting room for personalized improvements.
Sentiment score
8.5
Red Canary's customer service is excellent, offering swift support with on-call availability and monthly alert discussions.
I am familiar with the granular policy control feature of Proofpoint Email Protection, and I find their support excellent for modifying those policies.
Senior Cybersecurity Specialist at a retailer with 10,001+ employees
I rate customer support a three out of ten mainly because of the phishing attacks that are getting through.
Information Security Architect at Loews Hotels
Sometimes I get some really great responses and analysts, but sometimes when their cloud services have a failure, they are slow to respond and tell me about it, though they have been improving.
Consultant at Exelixis Inc
In emergencies, there is an on-call person available to resolve issues immediately.
SOC Analyst at Valorant
 

Scalability Issues

Sentiment score
7.5
Proofpoint Email Protection is praised for scalable, adaptable solutions for diverse enterprises, despite some pricing concerns.
Sentiment score
6.4
Red Canary excels in scalability, seamlessly managing large data sets, integrating with systems, and maintaining performance in growing operations.
Proofpoint is scalable for multi-site organizations with thousands of users.
Products and solutions director at ITVikings
Proofpoint Email Protection is a scalable solution that very much fits our capacity requirements.
Consultant at Exelixis Inc
Proofpoint Email Protection is quite scalable.
Threat Hunter at a manufacturing company with 10,001+ employees
 

Stability Issues

Sentiment score
8.1
Proofpoint Email Protection is highly stable and reliable, with minimal disruptions and rare downtime, despite some interface complaints.
Sentiment score
8.2
Red Canary is praised for robust reliability and consistent performance, with users reporting smooth, glitch-free operation.
It was very rock solid.
Sr Security Engineer at a comms service provider with 201-500 employees
Sometimes, when creating connectors for implementing with Google Workspace, we encounter challenges because both Google Workspace and Proofpoint Email Protection do not have very good documentation on how to do this.
Senior Security Engineer at DCIPHERS IT SOLUTIONS (P) LTD
When evaluating the stability of Proofpoint Email Protection in regards to downtime, bugs, and glitches, it comes and goes in waves.
Consultant at Exelixis Inc
 

Room For Improvement

Proofpoint Email Protection requires improved integration, AI enhancements, better support, and user-friendly features to enhance user experience and satisfaction.
Red Canary can improve by offering on-premise options, expanding language support, enhancing firewall integration, and addressing pricing concerns.
The older legacy user interface just took a little to work with, and the new unified interface, as it was able to do more and more of the functionality of the old one, the product just got easier and easier to use.
Sr Security Engineer at a comms service provider with 201-500 employees
Proofpoint could expand its phishing detection capabilities to improve its efficiency.
Products and solutions director at ITVikings
More security could be implemented.
Logistics Manager at a educational organization with 501-1,000 employees
Red Canary's pricing spectrum may not be ideal for smaller financial institutions.
SOC Analyst at Valorant
 

Setup Cost

Proofpoint Email Protection is expensive but valued for strong threat protection, favored by large organizations despite higher costs.
Red Canary's pricing, at $100 per device, is seen as fair but users desire lower costs, ideally $50.
Customers pay around $90,000 yearly for a 1,000-user organization, with the subscription license being the main expense, apart from implementation fees.
Products and solutions director at ITVikings
Given my other experience with other vendors, I think they are a bit on the high end and a bit on the pricey end for the email security functionality that we were using.
Sr Security Engineer at a comms service provider with 201-500 employees
Additional costs do come in, but it enhances security.
Logistics Manager at a educational organization with 501-1,000 employees
The services are higher priced.
SOC Analyst at Valorant
 

Valuable Features

Proofpoint Email Protection offers advanced spam and threat blocking, user-friendly interface, real-time screening, and strong Office 365 integration.
Red Canary offers seamless EDR integration, fast alerts, automation, threat detection, and supports compliance with key standards.
The main feature I find most effective is that Proofpoint Email Protection scans emails and quarantines the doubtful ones.
Logistics Manager at a educational organization with 501-1,000 employees
The most beneficial feature of Proofpoint Email Protection is mostly spam filtering; it was very efficient, and we were very happy with the functionality as only relevant emails were allowed for mailboxes.
Manager, IT Director at Cakmak Avukatlik Ortakligi
I appreciate that it's the industry leader, and its firewalling is very easy to manage and implement.
Senior Cybersecurity Specialist at a retailer with 10,001+ employees
Red Canary detects threats and attack patterns, allowing us to assess any significant damage caused to the banking environment, particularly if protected data has been damaged or corrupted.
SOC Analyst at Valorant
 

Categories and Ranking

Proofpoint Email Protection
Ranking in Advanced Threat Protection (ATP)
4th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
60
Ranking in other categories
Email Security (2nd), Digital Risk Protection (3rd), Office 365 Protection (1st), Secure Email Gateway (SEG) (2nd)
Red Canary
Ranking in Advanced Threat Protection (ATP)
25th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
5
Ranking in other categories
Endpoint Detection and Response (EDR) (39th), Managed Detection and Response (MDR) (11th), Risk-Based Vulnerability Management (15th)
 

Mindshare comparison

As of February 2026, in the Advanced Threat Protection (ATP) category, the mindshare of Proofpoint Email Protection is 5.9%, down from 12.1% compared to the previous year. The mindshare of Red Canary is 1.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Advanced Threat Protection (ATP) Market Share Distribution
ProductMarket Share (%)
Proofpoint Email Protection5.9%
Red Canary1.7%
Other92.4%
Advanced Threat Protection (ATP)
 

Featured Reviews

IS
Threat Hunter at a manufacturing company with 10,001+ employees
Email protection has reduced phishing workload and keeps unwanted messages out of inboxes
A few things about how Proofpoint Email Protection can be improved include implementing artificial intelligence within their platform to start really understanding the organization that is using their product, what sort of emails they are expecting and if the emails that are being expected should be let in and if the emails that are not being expected should not be let in. I'll give you a further example for this. If someone just tries to send an email from a Gmail address, which is a free public service email service provider, then because anyone in the world can create a Gmail account, I think it is nice and good for Proofpoint Email Protection to actually first check and do a reality check if we have received an email from this address and look at the intent of the email to really see what the email is trying to do and then classify based on that. I still see there is a lack. Hence why I started this conversation with AI and hoping that Proofpoint Email Protection will bring AI in and to really start analyzing these emails, the intent, and whether they really fit the customer organization. We are a manufacturing company, so whether it really fits that profile. I would say if we can get a better user experience from Proofpoint Email Protection products, that would be good. For example, other service providers that provide secure email gateway have the functionality where you can split promotional and bulk email and have them sent to a separate folder. I think if we can have that sort of feature, that would be great where Proofpoint Email Protection just keeps the important emails in the inbox folder and move everything else that is not really business related into a promotional, spam, bulk folder. This is an improvement that I would really like to see. I give it an eight because I am expecting a lot more from Proofpoint Email Protection, more automations, more understanding of who their customer is, what sort of business they do, and what sort of email they are supposed to be receiving and letting through. I think the day when I really have only 1% of work to do and 99% is automated by whatever automation services Proofpoint Email Protection uses would be ideal. I think I have covered any other improvements needed for Proofpoint Email Protection pretty well right from AI to splitting emails based on priorities. I think I have given some pretty broad and good examples.
SB
SOC Analyst at Valorant
Monitors traffic effectively and assists in compliance decision-making for quick response
Red Canary detects threats and attack patterns, allowing us to assess any significant damage caused to the banking environment, particularly if protected data has been damaged or corrupted. It is valuable for security teams in banking industries that need to make informed decisions quickly. Red Canary solutions are useful for compliance with standards like FFIEC and PCI and are employed in medical operations for HIPAA compliance.
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Use our free recommendation engine to learn which Advanced Threat Protection (ATP) solutions are best for your needs.
881,757 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
Comms Service Provider
6%
Computer Software Company
12%
Financial Services Firm
8%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise16
Large Enterprise21
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Proofpoint Email Protection?
In terms of pricing, it is okay compared to others. I would say it is normal. Additional costs do come in, but it enhances security.
What needs improvement with Proofpoint Email Protection?
I have not seen specific outcomes or metrics since implementing Proofpoint Email Protection, such as a reduction in phishing incidents or improved response time. Proofpoint Email Protection can imp...
What needs improvement with Red Canary MDR?
Red Canary's pricing spectrum may not be ideal for smaller financial institutions.
What is your primary use case for Red Canary MDR?
We use Red Canary ( /products/red-canary-reviews ) to monitor incoming and outgoing traffic. For example, when we receive an alert that data from our internal IP address to an external IP address h...
 

Also Known As

Proofpoint Enterprise Protection, Proofpoint Digital Protection
Red Canary Managed Detection and Response (MDR)
 

Overview

 

Sample Customers

Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
DuPont, Quanta Services, Microchip Technology, Hopkins Public Schools, Henny Penny, Schumacher Homes
Find out what your peers are saying about Proofpoint Email Protection vs. Red Canary and other solutions. Updated: February 2026.
881,757 professionals have used our research since 2012.