Trend Micro and Prisma Cloud offer competitive pricing, flexible licensing options, and strong ROI. However, Trend Micro is praised for its anti-malware protection, virtual patching, and intrusion detection, while Prisma Cloud is commended for its visibility across multi-cloud environments, advanced threat detection, and compliance automation. Trend Micro users appreciate its UI but note issues with performance impact and customer support, while Prisma Cloud users highlight the need for better UI, integration, documentation, and training resources.
The summary above is based on 177 interviews we conducted recently with Trend Micro Deep Security and Prisma Cloud by Palo Alto Networks users. To access the review's full transcripts, download our report.
"The automation roles are essential because we ultimately want to do less work and automate more. The dashboards are easy to read and visually pleasing. You can understand things quickly, which makes it easy for our other teams. The network and infrastructure teams don't know as much about security as we do, so it helps to have a tool that's accessible and nice to look at."
"Our most important features are those around entitlement, external exposure, vulnerabilities, and container security."
"The security baseline and vulnerability assessments is the valuable feature."
"Out of all the features, the one item that has been most valuable is the fact that Wiz puts into context all the pieces that create an issue, and applies a particular risk evaluation that helps us prioritize when we need to address a misconfiguration, vulnerability, or any issue that would put our environment into risk."
"With Wiz, we get timely alerts for leaked data or any vulnerabilities already existing in our environment."
"The solution is very user-friendly."
"The product supports out-of-the-box reporting with context about the asset and allows us to perform complex custom queries on UI."
"The first thing that stood out was the ease of installation and the quick value we got out of the solution."
"The dynamic workload identity creation, attestation, and assignment is the best feature. In addition, the application dependency map across heterogeneous environments for compliance is a striking feature."
"Palo Alto enables us to know what security threats are happening in the background."
"The most valuable feature of Prisma Cloud is WAF (web application firewall)."
"I found the network queue sets useful. I also liked the Workload Protection Module, the vulnerability findings, and how the rule sets handle the vulnerabilities based on severity."
"The most valuable feature is the continuous cloud compliance monitoring and alerting."
"The first aspect that is important is the fact that Prisma Cloud is cloud-agnostic. It's actually available for the five top cloud providers: AWS, GCP, Azure, Oracle, and Alibaba Cloud. The second aspect is the fact that we can write our own rules to try to detect misconfigurations in those environments."
"Its ease of integration is valuable because we need to get the solution out of the door quickly, so speed and ease matter."
"It provides good visibility and control regardless of the complexity."
"The solution has a low footprint and does not have a lot of impact on the host."
"Very user-friendly interface, easy to understand."
"They release timely updates and have efficient prediction features for threat detection."
"The tool provides information on server activities and hosts."
"The traceback feature in XDR is amazing. You can trace back an attack. You can playback where an attack actually occurred and see how the attacker moved. We can easily show this to management, and it makes it easy to make them understand and convince them, which is the best thing."
"It is a scalable solution. If required, we can scale it more. That's not an issue...The solution's initial setup process was straightforward."
"Deep Security is a good product for managing a few servers."
"There is no competition for this product, as no other product provides HIPS, host-firewall, and anti-malware together."
"One significant issue is that the searches are case-sensitive, so finding a misconfigured resource can become very challenging."
"The remediation workflow within the Wiz could be improved."
"We wish there were a way, beyond providing visibility and automated remediation, to wait on a given remediation, due to a critical aspect, such as the cost associated with a particular upgrade... We would like to see preventive controls that can be applied through Wiz to protect against vulnerabilities that we're not going to be able to remediate immediately."
"The solution's container security could be improved."
"We would like to see improvements to executive-level reporting and data reporting in general, which we understand is being rolled out to the platform."
"Given the level of visibility into all the cloud environments Wiz provides, it would be nice if they could integrate some kind of mechanism to better manage tenants on multiple platforms. For example, let's say that some servers don't have an application they need, such as an antivirus. Wiz could include an API or something to push those applications out to the servers. It would be great if you could remedy these issues directly from the Wiz platform."
"Wiz's reporting capabilities could be refined a bit. They are making headway on that, but more executive-style dashboards would be nice. They just implemented a community aspect where you can share documents and feedback. This was something users had been requesting for a while. They are listening to customer feedback and making changes."
"The only small pain point has been around some of the logging integrations. Some of the complexities of the script integrations aren't supported with some of the more automated infrastructure components. So, it's not as universal. For example, they have great support for cloud formation and other services, but if you're using another type of management utility or governance language for your infrastructure-as-code automation components, it becomes a little bit trickier to navigate that."
"Based on my experience, the customization—especially the interface and some of the product identification components—is not as customizable as it could be. But it makes up for that with the fact that we can access the API and then build our own systems to read the data and then process and parse it and hand it to our teams."
"Prisma Cloud supports generating CSV files, but I would also like it to generate PDF files for reporting."
"The Palo Alto support needs to improve."
"The licensing is a bit confusing."
"I think Prisma Cloud could improve its preventive governance policy and CWP run time modules."
"The alignment of Twistlock Defender agents with image repositories needs improvement. These deployed agents have no way of differentiating between on-premise and cloud-based image repositories. If I deploy a Defender agent to secure an on-premise Kubernetes cluster, that agent also tries to scan my ECR image repositories on AWS. So, we have limited options for aligning those Defenders with the repositories that we want them to scan. It is scanning everything rather than giving us the ability to be real granular in choosing which agents can scan which repositories."
"The solution does not currently support servers for GCP."
"Sometimes, when you assign subnets to regions, the IP address will jump from one location to another because it will automatically change substantially. Then, we need to add those IP subnets to our firewall for existing access. The need to update those subnets potentially causes maintenance or access issues. So far, we can only provide bigger customers with six subnets, and a small company may not be able to access those services."
"The tool needs to improve its subscription."
"The solution should focus on the EDR part and probably have an integrated data leak prevention module."
"The tool should integrate SIM functionality. It should also improve customer support."
"I would like to see XDR features and endpoint sensor become available."
"It needs to improve its integration with a lot of other products. This should be in the road map because we have a lot of SaaS-based appliances which are not connected with each other."
"I've not worked with CrowdStrike Falcon, but one of our customers also had CrowdStrike Falcon on some of the devices. I was only supporting Trend Micro. They had a ransomware attack, but Trend Micro didn't detect that particular ransomware attack, whereas CrowdStrike did."
"The initial setup needs improvement, as it was a bit challenging."
"I would like to see better pricing. The pricing could be lower."
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Prisma Cloud by Palo Alto Networks is ranked 1st in Cloud Security Posture Management (CSPM) with 81 reviews while Trend Micro Deep Security is ranked 1st in Virtualization Security with 80 reviews. Prisma Cloud by Palo Alto Networks is rated 8.4, while Trend Micro Deep Security is rated 8.6. The top reviewer of Prisma Cloud by Palo Alto Networks writes "The dashboard is very user-friendly and can be used to generate custom RQL based on user requirements". On the other hand, the top reviewer of Trend Micro Deep Security writes "Offers excellent endpoint protection and great stability ". Prisma Cloud by Palo Alto Networks is most compared with Microsoft Defender for Cloud, Aqua Cloud Security Platform, AWS Security Hub, CrowdStrike Falcon Cloud Security and AWS GuardDuty, whereas Trend Micro Deep Security is most compared with Trend Micro Apex One, CrowdStrike Falcon, Microsoft Defender for Endpoint, Symantec Endpoint Security and VMware Carbon Black Endpoint. See our Prisma Cloud by Palo Alto Networks vs. Trend Micro Deep Security report.
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