Perfecto vs SmartBear TestComplete comparison

Perforce and SmartBear are both solutions in the Test Automation Tools category. Perforce is ranked #19, while SmartBear is ranked #6 with an average rating of 8.5. Perforce holds a 2.3% mindshare in TAt, compared to SmartBear’s 6.0% mindshare. Additionally, 88% of Perforce users are willing to recommend the solution, compared to 87% of SmartBear users who would recommend it.

Perfecto

Read 23 Perfecto reviews

4,386 Views
1,974 Comparison Views

88% willing to recommend

SmartBear TestComplete

Read 76 SmartBear TestComplete reviews

7,022 Views
5,126 Comparison Views

87% willing to recommend

Perfecto

SmartBear TestComplete

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 15, 2024

SmartBear TestComplete and Perfecto compete in the field of software testing tools, each excelling in different areas. While SmartBear TestComplete offers strong desktop testing features, Perfecto leads in cloud-based mobile testing efficiency.

Features: SmartBear TestComplete provides a robust Object Browser, versatile script creation abilities, and extensive programming language support, enhancing its desktop testing adaptability. It integrates data-driven testing, ideal for testers who prefer flexibility in testing. Perfecto shines in cross-platform and mobile testing arenas, emphasizing cloud-based solutions with broad device coverage. User reviews highlight Perfecto's efficiency in enhancing mobile testing through its comprehensive device range and cloud capabilities.

Room for Improvement: TestComplete experiences challenges with web and mobile testing frameworks, struggling to handle dynamic web elements efficiently. Scalability and integration with virtual environments also need enhancement. Perfecto could improve its real-time interaction and performance on cloud devices. Additionally, Perfecto's analytics and reporting are functional but may require refinement for more advanced analytics and integrations.

Ease of Deployment and Customer Service: TestComplete appeals to enterprises seeking on-premises deployment, while Perfecto offers flexible cloud-based deployment for distributed teams. Customer service experiences for TestComplete vary widely, indicating potential improvements in responsiveness. Perfecto provides prompt service but may face complexities in integration scenarios, requiring a proactive approach.

Pricing and ROI: TestComplete's various licensing models cater to different needs, but its pricing is seen as high by some, despite being considered cost-effective for its features. Perfecto offers competitive pricing, especially favorable for large-scale mobile testing in secure environments. User feedback suggests Perfecto delivers better value relative to its competitors, balancing cost with robust testing capabilities.

To learn more, read our detailed Perfecto vs. SmartBear TestComplete Report (Updated: April 2026).

Buyer's Guide

Perfecto vs. SmartBear TestComplete

April 2026

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Helped 893,438 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Perfecto

Ranking in Functional Testing Tools

16th

Ranking in Test Automation Tools

19th

Average Rating

8.4

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Performance Testing Tools (14th), Mobile App Testing Tools (5th)

SmartBear TestComplete

Ranking in Functional Testing Tools

7th

Ranking in Test Automation Tools

6th

Average Rating

7.6

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Regression Testing Tools (5th)

Mindshare comparison

As of May 2026, in the Test Automation Tools category, the mindshare of Perfecto is 2.3%, up from 2.4% compared to the previous year. The mindshare of SmartBear TestComplete is 6.0%, up from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Test Automation Tools Mindshare Distribution
Product	Mindshare (%)
SmartBear TestComplete	6.0%
Perfecto	2.3%
Other	91.7%

Test Automation Tools

Featured Reviews

Glenford John

Product Manager, Device Integration at a comms service provider with 10,001+ employees

Saves us $2.6 million per year, provides more efficient testing, and helps us strengthen relationships with vendors

The automation piece is the most valuable feature. Every time we had a new version of either OS or an application, we found that being able to automate the testing across different devices is very valuable. Perfecto is great at executing cross-platform testing. From a carrier perspective, it's all mobile, but we also have web applications. We used to be able to test on Symbian, Windows OS, Android, and iOS. Today, we can go on a big screen and test on Chrome, Firefox, Explorer, and other browsers. My team leverages Perfecto's reporting and analytics. When we start stress testing an application, we can look at all the reporting that comes from that, and we can tell at what part of the day the app is performing better. Our analytics are very important to us. Presentations are important, so it's good to have reports with graphs that show the time of day or how the app was performing for months at a time. We use those reports to screen capture, go with the data, and to show to upper management. We can do a comparison of one version performance to another version of the application or device performance. We utilize Perfecto's cloud-based lab to test across devices, browsers, and OSs. We are a carrier, so we have our devices with different OS versions of devices. Right now, it's mostly just Apple and Androids. Back in the day, they had many different versions of the OS, but the only other thing on top of that is web-based browsers. We don't test Linux, which is an operating system of Windows. We don't use Perfecto's cloud. We use our own devices because we test on only our organization's devices. Unless we do some kind of competitive analysis, it's not really a test; it's just a comparison to see how other solutions compare to ours. The range of open-source technologies that Perfecto supports is great. I have a team of contractors that report to me and do all the testing for our organization, and that team turns over every couple of years. We mostly utilize the in-house automation that is available for anyone who isn't a great programmer. They have support for all these other drivers, and they have something for non-programmers who want to automate their work, which is amazing.

Read full review

Prakhar Goel

Sr Test Lead at Emerson

Used for integration automation, user-based automation, and web automation

The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The number one feature, which if we didn't have out-of-the-box would be missed, is the fact that we have video execution. That gives us the ability to view errors or defects in the progression, from beginning to the end of the video."

"The most valuable feature is automated testing."

"We are continuously doing testing on different environments, devices, and platforms. It executes seamlessly on multiple devices without having any connectivity issues. It has been really helpful for us to test on cloud devices."

"In terms of cross-platform testing, they offer all of it, every device available in the market. It covers real scenarios that mimic production so that we don't miss out on any devices that our clients might be using to run the applications we develop. It's been great and very helpful."

"Perfecto has affected our software quality in a good way; it has allowed us to catch our defects earlier, thus improving the quality of our applications."

"Overall, it has helped massively to speed up our testing efforts and not just from a device point of view."

"We are able to offer a quality product that has been tested fully, which improves our customer satisfaction."

"Their team is really great to work with. They're very flexible, and they always show care. They prioritize our work, our company, and our working relationship. I appreciate the ad hoc sessions that they schedule to provide help with troubleshooting, provide the information that we're looking for, or do a demo of a new feature that they have. They're always willing and very quick to get that scheduled for us. I appreciate that a lot."

More Perfecto pros

"Valuable for us is the ability to identify objects by using Find methods."

"We use TestComplete to do the automation test on our product’s web UI; in total, over 500 test cases are written and the automation coverage is over 80%, which helps to reduce manual effort dramatically, and by using the same script, we can run the test on both IE and Google Chrome."

"TestComplete is a good product compared to other options that are on the market."

"After TestComplete, we have been able to reduce that time to less than one week."

"Complete works perfectly with CUTE. That includes all dialogues, right-click menus, or system dialogues, etc., which are handled well."

"Price-wise, feature-wise, its ability to integrate with other products, and of course, scalability-wise, it's great."

"It's very helpful that, when you have a recording in one application, in one navigator, you can replay every step in different applications."

"The solution is mainly stable."

More SmartBear TestComplete pros

Cons

"Its performance should be improved. Anything to speed up the user interface would be a great help. We've had a lot of pain with their migration from a product UI that was based on Adobe Flash to the new product that is based on HTML5. Migrations like that seemed to be very painful and not a real smooth process. We're still sort of recovering from that migration from old technology to new, and we haven't got all the functionality ported over that we used to have on the old UI."

"There could be some improvements done on the interface. At times, there has been a bit of a struggle when finding things on the interface."

"In iOS, it needs improvements with some limitations."

"I would like to see the inclusion of machine learning features. If we can have that, it will be a better tool."

"Going by the dashboard or analytics capabilities that Perfecto or Perforce is looking to offer in its roadmap, it will certainly help if they also cater to executing and enabling decision-making, rather than just focusing on standard testing metrics such as execution, efficiency, and defect rate."

"We've had a couple of issues lately with videos not loading or browsers dying after some execution, although that happens very rarely."

"One improvement would be speed of execution. If it is an iOS native app, we have noticed that the speed is a bit slower. Perfecto might need to make some improvements in this area."

"Sometimes, when the automated tests sync up or we have to debug remotely, we cannot interact directly with the device."

More Perfecto cons

"There could be API interfaces with this tool."

"The licensing costs are a little bit high and should be reduced."

"Customer Service can be slow to respond to electronic forms of communication and they do not have a way for a customer to speak directly to customer support."

"Name Mapping feature should be clearer. Whenever I use it, I do not really know what will work and what will not work."

"The way objects are added and used when utilizing descriptive programming could be improved. It is a little unwieldy, compared to UFT."

"We did not maximize our ROI until we put somebody full-time on our TestComplete endeavours. The tool does have a learning curve, and it wasn't until we had an in-house expert on it that we began to see the benefits of automated testing over traditional QA roles."

"When it comes to customization controls the scalability of SmartBear TestComplete is limited."

"If that engine could better identify more XPaths automatically and make the process more flexible, that would be better."

More SmartBear TestComplete cons

Pricing and Cost Advice

"It's definitely on the higher end of prices for this type of service."

"Perfecto is about 30-40% cheaper than Device Anywhere. That was a big reason why we switched. Perfecto also solves some of the issues that we had with Device Anywhere. We have grown by 100% since we started to use Perfecto, and now we have devices roaming. When we look at the competition, we would still stick with Perfecto."

"Perfecto's price is excellent compared to other products with similar features. It was the lowest of the three we evaluated. We also established a partnership with Perfecto, so they provide discounts when we sell Perfecto projects and licenses to our customers."

"Although Perfecto is a good product for us to use, it is a bit expensive. It takes management a bit of work to find the appropriate funding for us to keep Perfecto. I imagine there could be some way to make it more accessible."

"I am not sure about its pricing, but from our perspective, licensing has been easy. Anytime I have new users or requests for users that want to get added, it's a very simple process. I just give the architectural owner of the product the name and email address, and they're able to easily add a new user. We don't have any issues in regards to getting licenses, but I don't have any insights into pricing."

"Pricing is an area where Perfecto can do a little better. When we obtain additional licenses, we enter into negotiations with them."

"Pricing-wise, it is fine. It is not as expensive as what we used to have in the past from HP, IBM, and others. It is decently priced."

"Perfecto has definitely saved us on the costs and efforts of having to maintain our own virtual test environment. We lost about 20 devices in the past to maintenance and audit. That was a massive loss for us, as a company, because we were giving devices to someone, but don't know whether we would get it back or not. Having those virtual labs, we don't need to worry about these kinds of things. We are easily saving $5,000 to $10,000 a month on device costing."

More Perfecto pricing and cost advice

"The price is less, compared to other products, such as QTP."

"The licensing costs are in the range of $1,000 to $3,000."

"We have a TestComplete 12 license."

"My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."

"The solution is around $1500. Some are perpetual licenses, and some get a yearly report card."

"This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."

"The product is becoming more and more expensive."

"SmartBear TestComplete is an expensive tool."

More SmartBear TestComplete pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

23%

Construction Company

Manufacturing Company

Healthcare Company

Manufacturing Company

14%

Financial Services Firm

12%

Computer Software Company

10%

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	1
Midsize Enterprise	1
Large Enterprise	23

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	19
Large Enterprise	32

Questions from the Community

Ask a question

Earn 20 points

What do you like most about SmartBear TestComplete?

TestComplete has strong reporting capabilities. The reports they generate are really good.

See all answers

What is your experience regarding pricing and costs for SmartBear TestComplete?

I am not involved in pricing or licensing; our management team handles these aspects.

See all answers

What needs improvement with SmartBear TestComplete?

While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...

See all answers

Comparisons

BrowserStack vs Perfecto

Compared 13% of the time

Sauce Labs vs Perfecto

Compared 10% of the time

TestMu AI (Formerly LambdaTest) vs Perfecto

Compared 5% of the time

Appium vs Perfecto

Compared 4% of the time

OpenText Functional Testing Lab for Mobile and Web vs Perfecto

Compared 4% of the time

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Tricentis Tosca vs SmartBear TestComplete

Compared 18% of the time

Eggplant Test vs SmartBear TestComplete

Compared 9% of the time

Ranorex Studio vs SmartBear TestComplete

Compared 7% of the time

OpenText Functional Testing vs SmartBear TestComplete

Compared 6% of the time

Katalon Studio vs SmartBear TestComplete

Compared 3% of the time

More SmartBear TestComplete Competitors

Product Reports

Buyer's Guide

Perfecto

April 2026

Download Perfecto product report

Buyer's Guide

SmartBear TestComplete

April 2026

Download SmartBear TestComplete product report

Also Known As

Perfecto Mobile, Perfecto Web

No data available

Overview

Perfecto is a cloud-based testing platform that supports automated and manual testing processes across many devices and operating systems, facilitating cross-platform and real-time data access. Users experience seamless testing integrations, although improvements are sought in some areas.

Perfecto provides extensive mobile testing capabilities across iOS, Android, and more, with automation and enhanced reporting options such as video recordings. While it excels with Appium and Selenium integration for cross-platform consistency and CI Dashboard features, it faces challenges in iOS web testing and hybrid apps. Users indicate the need for better integration with test management tools, dashboard metrics improvements, and machine learning features. Cloud device response times and UI interactions could benefit from performance enhancements, while users desire longer report history and API automation advancements.

What are Perfecto's most important features?

Cloud-based Architecture: Access a vast array of devices and OS versions for testing scalability.
Automation: Supports Selenium and Appium for streamlined testing processes.
Enhanced Reporting: Offers video recordings to help validate tests thoroughly.
Cross-platform Testing: Execute tests across multiple platforms efficiently.
Real-time Data Access: Monitor tests via CI Dashboard and Live Stream.

What benefits or ROI can users expect from reviews?

Increased Device Availability: Quickly access the newest devices and software updates.
Improved Testing Speed: Allow faster test execution and feedback loops.
Scalability: Easily scale up or down with cloud-based resources.
Enhanced Productivity: Automate tests and streamline reporting for efficiency.

Perfecto has broad applications in industries such as retail, finance, and technology, where secure and scalable testing is critical. Organizations employ it in both private and public cloud environments for mobile, web, and API testing. Its ability to provide extensive device coverage and integration into existing CI/CD processes makes it integral for ensuring reliable mobile app performance and compatibility across platforms.

Perforce

SmartBear TestComplete offers automation testing across desktop, web, and mobile platforms with robust object identification and cross-browser compatibility. It features seamless integration with CI tools and supports diverse tech stacks, enhancing efficiency through modular testing and data-driven capabilities.

SmartBear TestComplete is known for its Object Browser and Object Spy, providing deep inspection and interaction within applications. It supports third-party tool integration, particularly CI platforms, enhancing testing consistency through name mapping and modular testing. Despite its high pricing and need for enhancement in COM and ActiveX support and mobile testing, it offers record-and-playback features, self-healing capabilities, and cross-browser compatibility, making it a choice for regression and automation. Users leverage it for testing in environments including Windows, with exploration into a Flutter-based mobile context. Improvements are desired in object mapping, headless testing, and programming language support, while challenges exist in UI usability and virtual machine licensing.

What are the key features of SmartBear TestComplete?

Object Browser and Object Spy: Provides deep inspection and interaction capabilities within applications.
Integration Support: Seamlessly works with third-party tools and CI platforms.
Record-and-Playback: Simplifies test creation and execution.
Data-Driven Testing: Enhances testing processes by using varied data inputs.
Self-Healing: Offers resilience in automated tests upon changes.
Cross-Browser Compatibility: Supports testing across different browsers effectively.

What benefits do users highlight in reviews?

Efficiency: Streamlines testing processes and reduces manual effort.
Consistency: Promotes uniform testing practices through modular approaches.
Diverse Tech Stack Support: Accommodates a wide range of programming languages.
CI/CD Pipeline Compatibility: Enhances integration and testing in CI/CD workflows.

SmartBear TestComplete is implemented in industries requiring comprehensive testing solutions, including those performing regression and functionality testing across platforms. Its integration and behavior automation support CI/CD pipelines, while desktop, web, and mobile applications are tested for UI automation and backend database functionality, showing its adaptability to industry-specific needs.

SmartBear

Sample Customers

Virgin Media, Paychex, Rabobank, R+V, Discover

Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.

Buyer's Guide

Perfecto vs. SmartBear TestComplete

April 2026

Free Report: Perfecto vs. SmartBear TestComplete

Find out what your peers are saying about Perfecto vs. SmartBear TestComplete and other solutions. Updated: April 2026.

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