Perfecto vs SmartBear TestComplete comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Perfecto and SmartBear TestComplete based on real PeerSpot user reviews.

Find out in this report how the two Functional Testing Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Perfecto vs. SmartBear TestComplete Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is automated testing.""It saves on the cost and effort of having to maintain our own virtual testing environment. Even our onshore team is not in the city that we work in, so that helps a lot. Even if we didn't invest a lot in getting multiple devices, having to share those devices would become a hassle.""I also like the reporting functions. We are constantly downloading these reports and sharing them with our final customers. They help us understand what kind of bugs are happening through the applications. The recording feature is handy because it lets us see a video of the process we run through the pipeline and discover the point at which the automation is breaking.""The automation piece is the most valuable feature. Every time we had a new version of either OS or an application, we found that being able to automate the testing across different devices is very valuable.""There are a whole bunch of things that I like about the solution, but I really love the interaction it has with mobile devices, the testing capabilities, as well as reporting capabilities that we get from the application. The reports are very detailed.""In terms of cross-platform testing, they offer all of it, every device available in the market. It covers real scenarios that mimic production so that we don't miss out on any devices that our clients might be using to run the applications we develop. It's been great and very helpful.""The most valuable aspect of the solution is that it covers all types of devices on the market allowing you to test different versions of an operating system.""We are continuously doing testing on different environments, devices, and platforms. It executes seamlessly on multiple devices without having any connectivity issues. It has been really helpful for us to test on cloud devices."

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"TestComplete fits almost perfectly with a large amount of stacks, such as Delphi, C#, Java and web applications.""Complete works perfectly with CUTE. That includes all dialogues, right-click menus, or system dialogues, etc., which are handled well.""The most valuable feature of this solution is its ability to integrate with Azure DevOps for continuous integration and deployment.""You can record your actions and play them back later.""It is very easy to maintain tests with this tool. It covers all necessary items in the test plan. The most painful item in testing is maintenance. When changes occur, the tests should be maintained.""It's cross platform automation capabilities specially ranging across web, UNIX (via putty), and other systems.""The ability to run a whole suite of tests automatically (which we did overnight).""I like the cross browser compatibility. It saves a lot of time re-writing scripts to accommodate different browsers."

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Cons
"Going by the dashboard or analytics capabilities that Perfecto or Perforce is looking to offer in its roadmap, it will certainly help if they also cater to executing and enabling decision-making, rather than just focusing on standard testing metrics such as execution, efficiency, and defect rate. These are good metrics, but they don't necessarily enable decision-making for SLTs. Any improvements in the dashboards and reporting tools should focus on metrics or SLAs that can help with decision-making.""We've had a couple of issues lately with videos not loading or browsers dying after some execution, although that happens very rarely.""We don't use Perforce's BlazeMeter with Perfecto. From my perspective, it's not really relevant.""I would like to see the inclusion of machine learning features. If we can have that, it will be a better tool.""Its performance should be improved. Anything to speed up the user interface would be a great help. We've had a lot of pain with their migration from a product UI that was based on Adobe Flash to the new product that is based on HTML5. Migrations like that seemed to be very painful and not a real smooth process. We're still sort of recovering from that migration from old technology to new, and we haven't got all the functionality ported over that we used to have on the old UI.""It is slow compared to physical device testing. The interactive speed could be improved.""Previously, we used the cradle. Every time the mobile was blocking it, we would have to ask Perfecto to provide another one. That took a lot of time away from us.""There was a discussion about having the capability to export the test results to a certain tool that we use in our project. If that were added it would be great not having to manually take screenshots, put them in a document, and share them on the different test management tools."

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"The solution needs Mac OS support. Right now, the solution has only been developed to accommodate Windows OS.""The way objects are added and used when utilizing descriptive programming could be improved. It is a little unwieldy, compared to UFT.""In SmartBear TestComplete the integration with Jenkins could be easier. Additionally, some of the controls could have better customization options. For example, if a grid is used and it contains multiple controls within it, it can be a checkbox, radio button, or any kind of control, the way the Object Spy is operating currently there is a lot of room for improvement.""To bring it up to a 10, I would be looking for the addition of some key functional API testing.""The solution needs to extend the possibilities so that we can test on other operating systems, platforms and publications for Android as well as iOS.""The integration tools could be better.""Stability issues occurred only when connecting to the SourceSafe. Sometimes, after getting the latest version, the tool hangs and it should be reopened in order to recover.""The licensing costs are a little bit high and should be reduced."

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Pricing and Cost Advice
  • "This is an expensive solution compared to others, by 30% to 40%."
  • "I am not sure about its pricing, but from our perspective, licensing has been easy. Anytime I have new users or requests for users that want to get added, it's a very simple process. I just give the architectural owner of the product the name and email address, and they're able to easily add a new user. We don't have any issues in regards to getting licenses, but I don't have any insights into pricing."
  • "Pricing is an area where Perfecto can do a little better. When we obtain additional licenses, we enter into negotiations with them."
  • "Although Perfecto is a good product for us to use, it is a bit expensive. It takes management a bit of work to find the appropriate funding for us to keep Perfecto. I imagine there could be some way to make it more accessible."
  • "Perfecto is about 30-40% cheaper than Device Anywhere. That was a big reason why we switched. Perfecto also solves some of the issues that we had with Device Anywhere. We have grown by 100% since we started to use Perfecto, and now we have devices roaming. When we look at the competition, we would still stick with Perfecto."
  • "Pricing-wise, it is fine. It is not as expensive as what we used to have in the past from HP, IBM, and others. It is decently priced."
  • "It's definitely on the higher end of prices for this type of service."
  • "Perfecto has definitely saved us on the costs and efforts of having to maintain our own virtual test environment. We lost about 20 devices in the past to maintenance and audit. That was a massive loss for us, as a company, because we were giving devices to someone, but don't know whether we would get it back or not. Having those virtual labs, we don't need to worry about these kinds of things. We are easily saving $5,000 to $10,000 a month on device costing."
  • More Perfecto Pricing and Cost Advice →

  • "The product is becoming more and more expensive."
  • "My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."
  • "The price is less, compared to other products, such as QTP."
  • "Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."
  • "TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
  • "This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
  • "The option we chose was around $2,000 USD."
  • "The licensing costs are in the range of $1,000 to $3,000."
  • More SmartBear TestComplete Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Mobile testing is the most valuable feature as it has reduced dependency on physical devices. We are located offshore and we don't have the physical devices, and shipping physical devices after every… more »
    Top Answer:Perfecto's price is excellent compared to other products with similar features. It was the lowest of the three we evaluated. We also established a partnership with Perfecto, so they provide discounts… more »
    Top Answer:It is slow compared to physical device testing. The interactive speed could be improved. And sometimes we have issues with our app not working properly with Perfecto. Even though it is working… more »
    Top Answer:This company offers end-to-end capabilities for test suite creation and execution. One feature that I particularly appreciate is the tagging system. Tags are highly valuable, as they allow you to… more »
    Top Answer:There are certain challenges related to the license management system in place. It comes with a high cost. An annual price is around four thousand five hundred plus per user, whereas UiPath is only… more »
    Top Answer:At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced the Optical Character Recognition (OCR) capability. This introduction has… more »
    Ranking
    3rd
    Views
    5,758
    Comparisons
    3,992
    Reviews
    18
    Average Words per Review
    1,397
    Rating
    8.6
    10th
    Views
    6,309
    Comparisons
    4,453
    Reviews
    8
    Average Words per Review
    502
    Rating
    7.1
    Comparisons
    Also Known As
    Perfecto Mobile, Perfecto Web
    Learn More
    Overview

    Perfecto is a cloud-based mobile app testing tool that is designed to help test applications on different operating systems and devices. The solution lets users automate processes related to advanced test scenarios and access browser versions and devices according to individual requirements. With Perfecto’s smart test execution capabilities, teams can manage testing across web and mobile platforms using a single script, conduct parallel testing for large test suites, and design advanced user-based test scenarios to accelerate app release cycles. The solution is also helpful for IT departments, providing insights into biometrics, device vitals, audio injection, network throttling, packet loss, and rotation data to meet desired end-user conditions that align with business priorities.

    Perfecto Features

    Perfecto has many valuable key features. Some of the most useful ones include:

    • Live Stream analysis
    • Reporting/analytics
    • Activity dashboard
    • Action-word testing
    • Bug tracking
    • Debugging
    • BDD & codeless automation
    • Model-based testing
    • Real-time monitoring
    • Role-based permissions
    • User management
    • Test failure analysis
    • Real user simulation

    Perfecto Benefits

    There are many benefits to implementing Perfecto. Some of the biggest advantages the solution offers include:

    • Streamlined test creation: When you use Perfecto, test creation is easy for your teams. Testing frameworks, like Appium, allows you to scale automated test scripts without any issues.
    • Scalable test execution: Perfecto enables you to accelerate your mobile app testing and is elastically-scaled with no single point of failure, so you can get the testing cadence you need. In addition, the solution makes it possible for you to execute tests from within IDEs as well as through CI servers like Jenkins.
    • Superior application quality for mobile: By using Perfecto, you can maximize continuous testing and shift quality by combining the solution with BlazeMeter. Together, these two solutions can help you measure mobile user experience, produce high-quality test data on demand, and create realistic mock services.
    • AI-driven test automation dashboards: The solution’s unique dashboards and heatmaps give you high-level visibility with timelines and trends.
    • Cloud-based lab: Perfecto’s Smart Testing Lab gives you the tools you need to quickly test your mobile app against thousands of permutations.

    Reviews from Real Users

    Perfecto is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has fantastic testing, reporting, and automation capabilities.

    Roland C., QA Lead at BMO Financial, says, “The most valuable would be their Live Stream analysis, where I can see the live analysis of all the executions on a single device or multiple devices as well as track them. The live analysis and reporting would be the single most valuable feature.”

    Andy B., Systems Engineer at a financial services firm, writes, “I really love the interaction it has with mobile devices, the testing capabilities, as well as reporting capabilities that we get from the application. Perfecto is excellent when it comes to executing cross-platform testing.”

    A Director, QE Automation & Analytics at a financial services firm, says, “The most valuable feature is cloud-based automation and testing.”

    Another PeerSpot reviewer, Kristina B., Product Manager at a manufacturing company, states, “The solution allows us to do seamless cross-platform testing, saves time, and comes with excellent customer service.”

    What is SmartBear TestComplete?

    TestComplete is a reliable, sturdy automated testing platform created by SmartBear Software. SmartBear Software is a worldwide technological leader known for developing quality enterprise-class development and testing solutions.

    TestComplete simplifies the process of creating tests for numerous applications, including, but not limited to; Desktop, Android, IOS, Web browsers, and Windows. Application tests can be manual, scripted, and even recorded by using keyword-driven or data-driven functionality. There are even additional options for error reporting and automated playback. The object repository is extremely accurate and is fully customizable. TestComplete can easily be used by experienced developers and even by manual novice testers to develop quality automated UI tests quickly.

    TestComplete offers three different testing scenarios:

    • Desktop: Users can easily and quickly automate UI tests using today’s most popular desktop applications, such as; Windows, Java, Python,.Net, VBScript, and more.

    • Web: Users can effortlessly create renewable tests for all of today’s popular web applications, including JavaScript frameworks on 2000+ trusted browser and platform integrations.

    • Mobile: Users can safely build and automate serviceable UI tests on actual or virtual android or IOS devices, locally or in the cloud. Users can create code or codeless tests. TestComplete seamlessly integrates with many of today’s popular frameworks.

    Key Features

    • Easily create automated UI tests: TestComplete offers scriptless Record and Replay or simple keyword-driven tests to quickly develop any type of UI test users may require. Tests can be recorded once, then replayed when needed across various applications on mobile, web, or desktop environments. TestComplete integrates with many different languages, such as Java, Python, C+, and more.

    • Keyword driven tests: Users can easily divide testing steps, actions, objects, and data with an integrated keyword-driven test structure. This makes it easy for every user to participate in the test automation process; there is no programming experience needed. Everything is made simple with easy-to-use point-and-click options.

    • Data driven tests: Easily distinguish data from test commands to keep administrative efforts simple. Users can improve overall coverage by running various automated mobile, desktop, or web UI tests.

    • Record and Replay: Users can reuse created automated tests across every environment as often as desired. This helps to expand overall test coverage and represents a huge cost and time savings.

    Reviews from Real Users

    Sandhiya T S., Sr Solutions Engineer at Lexington Soft, relates, “The record and replay aspects of the solution are quite useful for people. With them, you don't have to write any scripts. Basically, you can record your actions and play them back later. The initial setup is also very easy.”

    Sai S R., Staff Test Architect at a tech services company, says, "The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them."

    Sample Customers
    Virgin Media, Paychex, Rabobank, R+V, Discover
    Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
    Top Industries
    REVIEWERS
    Financial Services Firm44%
    Insurance Company11%
    Comms Service Provider11%
    Computer Software Company11%
    VISITORS READING REVIEWS
    Financial Services Firm18%
    Computer Software Company16%
    Manufacturing Company8%
    Recreational Facilities/Services Company6%
    REVIEWERS
    Computer Software Company32%
    Manufacturing Company13%
    Financial Services Firm10%
    Comms Service Provider6%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Manufacturing Company11%
    Financial Services Firm11%
    Government7%
    Company Size
    REVIEWERS
    Small Business4%
    Midsize Enterprise4%
    Large Enterprise92%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise11%
    Large Enterprise68%
    REVIEWERS
    Small Business28%
    Midsize Enterprise28%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise15%
    Large Enterprise62%
    Buyer's Guide
    Perfecto vs. SmartBear TestComplete
    March 2024
    Find out what your peers are saying about Perfecto vs. SmartBear TestComplete and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Perfecto is ranked 3rd in Functional Testing Tools with 23 reviews while SmartBear TestComplete is ranked 10th in Functional Testing Tools with 70 reviews. Perfecto is rated 8.4, while SmartBear TestComplete is rated 7.6. The top reviewer of Perfecto writes "Its reporting allows us to have a clear view regarding what tests have been executed". On the other hand, the top reviewer of SmartBear TestComplete writes "A stable product that needs to improve its integration capabilities with other test management tools". Perfecto is most compared with BrowserStack, Sauce Labs, Appium, AWS Device Farm and BlazeMeter, whereas SmartBear TestComplete is most compared with Tricentis Tosca, Katalon Studio, Ranorex Studio, OpenText UFT One and froglogic Squish. See our Perfecto vs. SmartBear TestComplete report.

    See our list of best Functional Testing Tools vendors and best Test Automation Tools vendors.

    We monitor all Functional Testing Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.