Perfecto vs SmartBear TestComplete comparison

Why PeerSpot?

Perforce and SmartBear are both solutions in the Test Automation Tools category. Perforce is ranked #21, while SmartBear is ranked #6 with an average rating of 8.5. Perforce holds a 2.3% mindshare in TAt, compared to SmartBear’s 5.3% mindshare. Additionally, 88% of Perforce users are willing to recommend the solution, compared to 87% of SmartBear users who would recommend it.

Perfecto

Read 23 Perfecto reviews

5,605 Views
2,578 Comparison Views

88% willing to recommend

SmartBear TestComplete

Read 76 SmartBear TestComplete reviews

9,265 Views
6,486 Comparison Views

87% willing to recommend

Perfecto

SmartBear TestComplete

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 15, 2024

SmartBear TestComplete and Perfecto compete in the field of software testing tools, each excelling in different areas. While SmartBear TestComplete offers strong desktop testing features, Perfecto leads in cloud-based mobile testing efficiency.

Features: SmartBear TestComplete provides a robust Object Browser, versatile script creation abilities, and extensive programming language support, enhancing its desktop testing adaptability. It integrates data-driven testing, ideal for testers who prefer flexibility in testing. Perfecto shines in cross-platform and mobile testing arenas, emphasizing cloud-based solutions with broad device coverage. User reviews highlight Perfecto's efficiency in enhancing mobile testing through its comprehensive device range and cloud capabilities.

Room for Improvement: TestComplete experiences challenges with web and mobile testing frameworks, struggling to handle dynamic web elements efficiently. Scalability and integration with virtual environments also need enhancement. Perfecto could improve its real-time interaction and performance on cloud devices. Additionally, Perfecto's analytics and reporting are functional but may require refinement for more advanced analytics and integrations.

Ease of Deployment and Customer Service: TestComplete appeals to enterprises seeking on-premises deployment, while Perfecto offers flexible cloud-based deployment for distributed teams. Customer service experiences for TestComplete vary widely, indicating potential improvements in responsiveness. Perfecto provides prompt service but may face complexities in integration scenarios, requiring a proactive approach.

Pricing and ROI: TestComplete's various licensing models cater to different needs, but its pricing is seen as high by some, despite being considered cost-effective for its features. Perfecto offers competitive pricing, especially favorable for large-scale mobile testing in secure environments. User feedback suggests Perfecto delivers better value relative to its competitors, balancing cost with robust testing capabilities.

To learn more, read our detailed Perfecto vs. SmartBear TestComplete Report (Updated: September 2026).

Buyer's Guide

Perfecto vs. SmartBear TestComplete

September 2026

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Helped 914,109 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Perfecto

Ranking in Functional Testing Tools

20th

Ranking in Test Automation Tools

21st

Average Rating

8.4

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Performance Testing Tools (13th), Mobile App Testing Tools (6th)

SmartBear TestComplete

Ranking in Functional Testing Tools

7th

Ranking in Test Automation Tools

6th

Average Rating

7.6

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Regression Testing Tools (5th)

Mindshare comparison

As of September 2026, in the Test Automation Tools category, the mindshare of Perfecto is 2.3%, down from 2.5% compared to the previous year. The mindshare of SmartBear TestComplete is 5.3%, down from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Test Automation Tools Mindshare Distribution
Product	Mindshare (%)
SmartBear TestComplete	5.3%
Perfecto	2.3%
Other	92.4%

Test Automation Tools

Featured Reviews

Rodrigo Candido Costa

Software Quality and Automation Specialist at PRIME CONTROL

The solution saves us money because the cost of each license is 10 times lower than what we would spend to maintain infrastructure here

Sometimes, when the automated tests sync up or we have to debug remotely, we cannot interact directly with the device. We can interact with the code in the debugging tool, but we cannot directly click on the element on the screen or send other kinds of inputs to the device. This is possible with other tools. Also, it would be nice if there were some kind of API to get a list of available devices. Currently, we have to look at the web interface to see the available devices, but the pipelines can't do it on their own there. We always need to do this manually, so it would be better if this feature was automated.

Read full review

Prakhar Goel

Sr Test Lead at Emerson

Used for integration automation, user-based automation, and web automation

The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We are continuously doing testing on different environments, devices, and platforms. It executes seamlessly on multiple devices without having any connectivity issues. It has been really helpful for us to test on cloud devices."

"One of the good things about Perfecto is the scalability that it provides, as we are able to quickly scale up the devices and choose Android devices, web-based applications, or whatever we need, and we can scale up quickly and easily."

"Perfecto is part of our testing life; when we test, we do it in Perfecto, and without it, our team would not be able to perform testing on mobile devices."

"There are a whole bunch of things that I like about the solution, but I really love the interaction it has with mobile devices, the testing capabilities, as well as reporting capabilities that we get from the application. The reports are very detailed."

"The number one feature, which if we didn't have out-of-the-box would be missed, is the fact that we have video execution. That gives us the ability to view errors or defects in the progression, from beginning to the end of the video."

"Perfecto is a game-changer for us, we save at least $10,000 monthly."

"It creates a faster production cycle and is quick to market. Things get deployed earlier because the testing happens on time. We can do a lot of panelization, so a lot of test phases can happen in a panel. People don't have to wait for a device to come to them. They can access multiple devices at the same time and do testing at the same time."

"We're working in Agile and we need results ASAP. The fact that the lab provides same-day access to new devices is extremely important to us."

More Perfecto pros

"The initial set-up was exceedingly simple."

"TestComplete is a great product."

"The most valuable feature is the integration with Azure DevOps."

"The most valuable feature of this solution is its ability to integrate with Azure DevOps for continuous integration and deployment."

"Mainly, when we did an evaluation and comparison, TestComplete had two big advantages - Good technology support Relatively low price in comparison to other vendor tools"

"The product is stable for what we are currently using it for, and it is sufficient for us."

"This application is helping a lot in regression testing."

"SmartBear TestComplete performs some self-healing and has a feature called OCR (optical character recognition)."

More SmartBear TestComplete pros

Cons

"The monitoring features, in particular network traffic monitoring, could be improved."

"When using devices on the cloud, it lags quite a bit at times."

"One improvement would be speed of execution. If it is an iOS native app, we have noticed that the speed is a bit slower. Perfecto might need to make some improvements in this area."

"Its performance should be improved. Anything to speed up the user interface would be a great help. We've had a lot of pain with their migration from a product UI that was based on Adobe Flash to the new product that is based on HTML5. Migrations like that seemed to be very painful and not a real smooth process. We're still sort of recovering from that migration from old technology to new, and we haven't got all the functionality ported over that we used to have on the old UI."

"Going by the dashboard or analytics capabilities that Perfecto or Perforce is looking to offer in its roadmap, it will certainly help if they also cater to executing and enabling decision-making, rather than just focusing on standard testing metrics such as execution, efficiency, and defect rate. These are good metrics, but they don't necessarily enable decision-making for SLTs. Any improvements in the dashboards and reporting tools should focus on metrics or SLAs that can help with decision-making."

"The flakiness, or the accuracy, of the test execution can be improved. Also, the responsiveness of their cloud lab could be improved as well."

"There was a discussion about having the capability to export the test results to a certain tool that we use in our project. If that were added it would be great not having to manually take screenshots, put them in a document, and share them on the different test management tools."

"It would be nice if there were some kind of AI to compile a list of available devices. Currently, we have to look at the web interface to see the available devices, but the pipelines can't do it on their own there. We always need to do this manually, so it would be better if this feature were automated."

More Perfecto cons

"In scenarios where two of our engineers work on the same task, merging codes is a bit difficult."

"There could be API interfaces with this tool."

"What is currently missing from this solution is better support for mobile testing."

"They have some benefits which TestComplete doesn't have, but in general TestComplete overcomes them."

"The solution doesn't have a very flexible pricing model."

"The learning curve of the solution's user interface is a little high for new users."

"Sometimes, TestComplete crashes when attempting to delete over 10 logs."

"A test case design (schema) module would be nice."

More SmartBear TestComplete cons

Pricing and Cost Advice

"Pricing is an area where Perfecto can do a little better. When we obtain additional licenses, we enter into negotiations with them."

"Perfecto is about 30-40% cheaper than Device Anywhere. That was a big reason why we switched. Perfecto also solves some of the issues that we had with Device Anywhere. We have grown by 100% since we started to use Perfecto, and now we have devices roaming. When we look at the competition, we would still stick with Perfecto."

"Pricing-wise, it is fine. It is not as expensive as what we used to have in the past from HP, IBM, and others. It is decently priced."

"It's definitely on the higher end of prices for this type of service."

"Perfecto's price is excellent compared to other products with similar features. It was the lowest of the three we evaluated. We also established a partnership with Perfecto, so they provide discounts when we sell Perfecto projects and licenses to our customers."

"Although Perfecto is a good product for us to use, it is a bit expensive. It takes management a bit of work to find the appropriate funding for us to keep Perfecto. I imagine there could be some way to make it more accessible."

"This is an expensive solution compared to others, by 30% to 40%."

"I am not sure about its pricing, but from our perspective, licensing has been easy. Anytime I have new users or requests for users that want to get added, it's a very simple process. I just give the architectural owner of the product the name and email address, and they're able to easily add a new user. We don't have any issues in regards to getting licenses, but I don't have any insights into pricing."

More Perfecto pricing and cost advice

"The price is less, compared to other products, such as QTP."

"The pricing is pretty reasonable."

"TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."

"The licensing costs are in the range of $1,000 to $3,000."

"Our ROI is about $10,000 a year."

"It comes with a high cost."

"The license price for a physical machine is cheap, and for virtual machine, it is very expensive."

"The solution's pricing is too high."

More SmartBear TestComplete pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Construction Company

12%

Outsourcing Company

11%

Healthcare Company

Manufacturing Company

13%

Outsourcing Company

10%

Financial Services Firm

10%

Construction Company

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	1
Midsize Enterprise	1
Large Enterprise	23

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	19
Large Enterprise	32

Questions from the Community

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What is your experience regarding pricing and costs for SmartBear TestComplete?

I am not involved in pricing or licensing; our management team handles these aspects.

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What needs improvement with SmartBear TestComplete?

While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...

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What is your primary use case for SmartBear TestComplete?

We are using SmartBear TestComplete ( /products/smartbear-testcomplete-reviews ) for automation over applications.

See all answers

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Compared 13% of the time

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Compared 8% of the time

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Compared 7% of the time

Ranorex Studio vs SmartBear TestComplete

Compared 6% of the time

Katalon Studio vs SmartBear TestComplete

Compared 2% of the time

More SmartBear TestComplete Competitors

Product Reports

Buyer's Guide

Perfecto

September 2026

Download Perfecto product report

Buyer's Guide

SmartBear TestComplete

August 2026

Download SmartBear TestComplete product report

Also Known As

Perfecto Mobile, Perfecto Web

No data available

Overview

Perfecto is a cloud-based testing platform that supports automated and manual testing processes across many devices and operating systems, facilitating cross-platform and real-time data access. Users experience seamless testing integrations, although improvements are sought in some areas.

Perfecto provides extensive mobile testing capabilities across iOS, Android, and more, with automation and enhanced reporting options such as video recordings. While it excels with Appium and Selenium integration for cross-platform consistency and CI Dashboard features, it faces challenges in iOS web testing and hybrid apps. Users indicate the need for better integration with test management tools, dashboard metrics improvements, and machine learning features. Cloud device response times and UI interactions could benefit from performance enhancements, while users desire longer report history and API automation advancements.

What are Perfecto's most important features?

Cloud-based Architecture: Access a vast array of devices and OS versions for testing scalability.
Automation: Supports Selenium and Appium for streamlined testing processes.
Enhanced Reporting: Offers video recordings to help validate tests thoroughly.
Cross-platform Testing: Execute tests across multiple platforms efficiently.
Real-time Data Access: Monitor tests via CI Dashboard and Live Stream.

What benefits or ROI can users expect from reviews?

Increased Device Availability: Quickly access the newest devices and software updates.
Improved Testing Speed: Allow faster test execution and feedback loops.
Scalability: Easily scale up or down with cloud-based resources.
Enhanced Productivity: Automate tests and streamline reporting for efficiency.

Perfecto has broad applications in industries such as retail, finance, and technology, where secure and scalable testing is critical. Organizations employ it in both private and public cloud environments for mobile, web, and API testing. Its ability to provide extensive device coverage and integration into existing CI/CD processes makes it integral for ensuring reliable mobile app performance and compatibility across platforms.

Perforce

SmartBear TestComplete offers automation testing across desktop, web, and mobile platforms with robust object identification and cross-browser compatibility. It features seamless integration with CI tools and supports diverse tech stacks, enhancing efficiency through modular testing and data-driven capabilities.

SmartBear TestComplete is known for its Object Browser and Object Spy, providing deep inspection and interaction within applications. It supports third-party tool integration, particularly CI platforms, enhancing testing consistency through name mapping and modular testing. Despite its high pricing and need for enhancement in COM and ActiveX support and mobile testing, it offers record-and-playback features, self-healing capabilities, and cross-browser compatibility, making it a choice for regression and automation. Users leverage it for testing in environments including Windows, with exploration into a Flutter-based mobile context. Improvements are desired in object mapping, headless testing, and programming language support, while challenges exist in UI usability and virtual machine licensing.

What are the key features of SmartBear TestComplete?

Object Browser and Object Spy: Provides deep inspection and interaction capabilities within applications.
Integration Support: Seamlessly works with third-party tools and CI platforms.
Record-and-Playback: Simplifies test creation and execution.
Data-Driven Testing: Enhances testing processes by using varied data inputs.
Self-Healing: Offers resilience in automated tests upon changes.
Cross-Browser Compatibility: Supports testing across different browsers effectively.

What benefits do users highlight in reviews?

Efficiency: Streamlines testing processes and reduces manual effort.
Consistency: Promotes uniform testing practices through modular approaches.
Diverse Tech Stack Support: Accommodates a wide range of programming languages.
CI/CD Pipeline Compatibility: Enhances integration and testing in CI/CD workflows.

SmartBear TestComplete is implemented in industries requiring comprehensive testing solutions, including those performing regression and functionality testing across platforms. Its integration and behavior automation support CI/CD pipelines, while desktop, web, and mobile applications are tested for UI automation and backend database functionality, showing its adaptability to industry-specific needs.

SmartBear

Sample Customers

Virgin Media, Paychex, Rabobank, R+V, Discover

Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.

Buyer's Guide

Perfecto vs. SmartBear TestComplete

September 2026

Free Report: Perfecto vs. SmartBear TestComplete

Find out what your peers are saying about Perfecto vs. SmartBear TestComplete and other solutions. Updated: September 2026.

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