We performed a comparison between PeopleSoft, UKG, and Workday based on real PeerSpot user reviews.
Find out what your peers are saying about Workday, Oracle, SAP and others in Benefits Administration.
"I would rate scalability a nine out of ten."
"The most valuable feature of PeopleSoft is the functionality that allows the ability to find all the data about employees that are needed."
"Very stable in terms of performance and scalability."
"A valuable feature is FSCM."
"It's a mature product."
"PeopleSoft is resilient and has the flexibility for us to customize it."
"The synchronization of business processes, and the software, streamlined the shared service departments to run 40% leaner."
"Scalability-wise, I rate the solution a ten out of ten."
"It is much easier to use and the customer service is better than our previous solution."
"It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want."
"The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit."
"I like UKG's integration."
"The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good."
"UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis."
"The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years."
"The solution's UI is good. Also, it is very easy to use."
"In terms of customization, while it may not be fully customizable, you can configure the features based on the foundation that Workday offers. This allows you to take the basic features and tailor them to the specific needs of your company or business. It provides a lot of configuration flexibility."
"We have fewer systems, less manual data entry, and less processing."
"The software is easy to learn and use. When compared to SAP HR and SAP HCM, the tool is easy to access and understand. We have a hierarchy and structural connectivity in Workday. There is a certification for the solution and when we do it, we become the certified partners of the company"
"It stores everything for the employee. It has also been able to store the information that we use for our payroll demand."
"It helps the users to enroll for the benefits automatically and update their life events without the involvement of HR individuals or back-office staff. It enables a person to take action on their own. It reduces the administrative burden on HR and puts the ownership on the person that is going through the life event, whether it is having a child, taking a leave of absence, or something else. There are easy ways to integrate Workday with your common benefits. At least in the USA, it can be integrated with common benefits providers such as Fidelity, Blue Cross Blue Shield, Aetna, etc. It has got a connector that is able to connect with the vendor or the third party to which you are trying to send the eligibility file. It basically allows us to automate or set up the tool, and the integration with the provider is a lot quicker than competing tools. When it comes to reporting on just eligibility and SLSA, it is a lot more user-intuitive. Depending on the purpose of what you are doing, you can grant security rights or roles, for example, you can control whether someone is a benefits administrator doing an independent audit. Workday makes it very easy to do that. It significantly simplifies the reporting process."
"We like the fact that this solution is very user-friendly, with a straightforward user interface."
"It saves a lot of time for onboarding processes."
"I like that it's easy to use and flexible."
"If there is another release, they should look at going to mobile computing to stay competitive."
"Areas that need improvement are the add-ons to the fluid pages and additional features in SCM and finance, both functionally and technically."
"In my opinion, it needs more performance, maybe something technical related, because it's very slow for us and even small activities take a while."
"The solution needs to work on its mobile technology. We're hoping in the next version we're working on implementing, 9.2, will have more of this."
"The Work Center feature in PeopleSoft is a step in the right direction in consolidating someone's role-based interaction with the system. This enhanced functionality streamlines workflows and improves efficiency."
"I would like for the initial rollout process to be completed faster so that it can be implemented in a more efficient manner."
"I would like to see improvement in the UI."
"Agile system configurations to accommodate business dynamics."
"Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports."
"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."
"I would like the capability to use UKG as a single platform without the need to alternate between systems."
"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."
"UKG could be a little more flexible in some areas."
"I would like to see more functionality in the next release to be able to get hours and dollars per calendar month rather than just by payroll in the Business Intelligence reports."
"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother."
"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."
"There is a lot of complexity in the configuration of this solution."
"It is good that much of the development is based on community input but often that can lead to details being ignored and small, nagging issues are ignored."
"The user interface could be better. Everything else was fine."
"I'm not sure they have added this feature yet, but there should be a cellphone version, so we do not need to do it on a laptop. I'd like to log in on a cellphone and have the same features. I'm not sure if that is already available or if it's on the roadmap, but that would be a great feature."
"The finance module of this solution is not great and needs improvement."
"The security console should be made less complex."
"They don't offer any backend database access. This is one limitation that I found in this product. Workday hasn't opened up about what kind of database they are into, which can make it easy for the technical team to emulate issues. It would be good if they can offer backend access to the technical team. It would be helpful if they can also provide a Troubleshooting Guide that we can use to troubleshoot issues. When we have an issue, there are very limited resources to refer to."
"The solution can be improved by speeding up the load time when pulling up information."
