No more typing reviews! Try our Samantha, our new voice AI agent.

PeopleSoft vs SAP SuccessFactors vs Workday HCM comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.2
Organizations find PeopleSoft cost-effective, emphasizing its successful long-term use and economical implementation compared to Oracle and SAP.
Sentiment score
4.7
Organizations have mixed ROI results with SAP SuccessFactors, citing cost issues but valuing improved employee experience and multinational benefits.
Sentiment score
5.7
Workday HCM delivers significant time savings and ROI through streamlined HR tasks, reducing manual work, and enhancing engagement.
 

Customer Service

Sentiment score
4.6
PeopleSoft's customer service is praised for reliability and documentation, but custom support and Oracle's central service receive mixed reviews.
Sentiment score
6.2
SAP SuccessFactors' customer support receives mixed reviews, excelling in premium services but facing issues with response times and regional coordination.
Sentiment score
6.6
Workday HCM support is generally responsive, with a strong community, though customization in regions like Korea needs improvement.
If a customer designs custom applications and encounters issues, PeopleSoft will not provide service for those custom applications.
Owner at Qubixlabs.com
I have not found any other enterprise resource planning systems that are as well documented or as easily searchable as PeopleSoft.
CEO at a consultancy with 1-10 employees
Since they have a lot of understanding about HR metrics and KPIs, they understand what the expectations are.
Assistant Manager at Kashiv Biosciences
With Workday, I can pick up the phone, call them on Teams, and they answer immediately.
Senior people and systems analyst at B_labs & Mylo
Making tech support more accessible could help with customization needs.
Senior Lead - Portal Rewards at BrowserStack
You typically get a response the same day.
Senior Software Engineer at a consultancy with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
7.5
PeopleSoft offers high scalability, seamless integration, and stability for both traditional and cloud-based environments, supporting diverse organizational growth.
Sentiment score
7.7
SAP SuccessFactors offers scalable, flexible cloud solutions for large organizations, seamlessly integrating with AWS for efficient expansion.
Sentiment score
7.6
Workday HCM is scalable and flexible, ideal for medium to large enterprises with diverse global roles and customization options.
This rating reflects the limitation that custom applications do not receive support.
Owner at Qubixlabs.com
SAP SuccessFactors is 100 percent reliable and one of the biggest in the market.
Assistant Manager at Kashiv Biosciences
We have implemented it for 25,000 employees, scaling from 7,000 to 25,000 using the same set of rules, and it was not difficult.
Chief Executive Officer at Orane Consulting Pvt Ltd
We have moved from 800 to 1,600 headcount, and I have found it to be very scalable.
Senior Lead - Portal Rewards at BrowserStack
Workday Human Capital Management is very much scalable; all you need is a browser to work or access your data, even for implementation purposes.
Senior Software Engineer at a consultancy with 1,001-5,000 employees
 

Stability Issues

Sentiment score
7.4
PeopleSoft is valued for its reliable, stable performance and mature features, significantly enhancing business operations despite occasional upgrade challenges.
Sentiment score
7.5
SAP SuccessFactors demonstrates strong stability despite occasional downtime and integration issues, consistently scoring 7-9 out of 10 in performance.
Sentiment score
7.9
Workday HCM is highly stable, with a 97% uptime and minor weekly login slowness, praised for its reliability and adaptability.
Small issues take maximum one to two hours to resolve, while major issues take up to 12 hours.
Owner at Qubixlabs.com
I hardly ever encounter any stability issues, as SAP SuccessFactors is very good and stable.
Manager at a manufacturing company with 1,001-5,000 employees
The solution is absolutely stable.
Chief Executive Officer at Orane Consulting Pvt Ltd
The expectation from a non-IT representative is high.
Assistant Manager at Kashiv Biosciences
I have never seen a breakdown of the software or any late response.
Senior Lead - Portal Rewards at BrowserStack
 

Room For Improvement

PeopleSoft needs enhanced mobility, better integration, improved support, reduced complexity, and clarity on development to minimize costs and disruptions.
SAP SuccessFactors needs improved customization, better module integration, enhanced AI, and updated tools for global users and pricing models.
Workday HCM faces challenges in customization, reporting, integration, pricing, performance, and usability, needing improvements and enhancements.
Professionals are transitioning due to challenges in availability, scalability, and resource allocation.
Owner at Qubixlabs.com
More delivered artificial intelligence functionality in operations and finance would be helpful.
CEO at a consultancy with 1-10 employees
Advisories can only be placed at the bottom, which is less effective as employees may not scroll down to see them.
Vice President & Group Head People & Workplace Management at PLDT Enterprise
The change management process during the initial launch was not effectively handled, leading to a poor user experience.
Manager at a manufacturing company with 1,001-5,000 employees
Workforce analytics is still challenging due to customizations. It does not provide flexibility in terms of analytics, and we have to customize extensively.
Chief Executive Officer at Orane Consulting Pvt Ltd
While there is mass upload functionality where we can load shifts for all people or specific groups, we need to select multiple people and assign them to a schedule from the interface itself.
Senior people and systems analyst at B_labs & Mylo
The compensation module is not dynamic enough or flexible enough to accommodate the complexities in our salary structure.
Senior Lead - Portal Rewards at BrowserStack
Creating complex reports has a steep learning curve and often requires specified training.
System engineer at a retailer with 10,001+ employees
 

Setup Cost

PeopleSoft pricing varies widely, influenced by user needs, with high base costs but justified by its functionality and flexibility.
SAP SuccessFactors offers flexible, premium solutions with pricing impacted by user count, modules, and partner selection, suitable for enterprises.
Workday HCM is seen as expensive, with tiered pricing based on modules and headcount, offering significant features and ROI.
PeopleSoft is certainly cheaper than cloud solutions.
CEO at a consultancy with 1-10 employees
The licensing cost is not expensive now.
Chief Executive Officer at Orane Consulting Pvt Ltd
Pricing is a bit high and on the higher side.
Assistant Manager at Kashiv Biosciences
The licensing costs are quite high, which is a typical scenario for such solutions.
Vice President & Group Head People & Workplace Management at PLDT Enterprise
 

Valuable Features

PeopleSoft is highly adaptable, offering robust integration, extensive customization, and supports comprehensive business needs with minimal coding.
SAP SuccessFactors offers intuitive UI, AI tools, and robust integration, enhancing HR processes with customizable modules for diverse needs.
Workday HCM centralizes HR tasks with user-friendly tools, seamless integration, automation, and robust analytics for efficient data management.
It aids me from an auditing perspective, as it's all system-driven, and cannot be altered.
Associate Director Talent Acquisition at a healthcare company with 10,001+ employees
It provides the easiest way to integrate with third-party applications for data exchange between systems.
Owner at Qubixlabs.com
The customizability to exactly match the requirements of the customer is what I appreciate about PeopleSoft.
CEO at a consultancy with 1-10 employees
We also created many in-house reports according to our specific requirements with the help of this tool, which was a really big game changer for us.
Assistant Manager at Kashiv Biosciences
Employees can view their goals, performance, ratings, and employee information, which enhances the employee experience.
Vice President & Group Head People & Workplace Management at PLDT Enterprise
SAP SuccessFactors has advantages in providing AI-driven initiatives such as candidate screening and matching features within the recruitment module.
Manager at a manufacturing company with 1,001-5,000 employees
We now have real-time visibility into our global headcount and labor costs, which allows our leadership to make faster data-driven decisions.
System engineer at a retailer with 10,001+ employees
What I appreciate best about Workday is the recruiting component.
Senior Analyst at Eos Intelligence
The interface of Workday is superior.
Senior people and systems analyst at B_labs & Mylo
 

Mindshare comparison

As of October 2026, in the Talent Management category, the mindshare of PeopleSoft is 3.1%, down from 4.6% compared to the previous year. The mindshare of SAP SuccessFactors is 8.6%, down from 18.1% compared to the previous year. The mindshare of Workday HCM is 8.5%, down from 16.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Talent Management Mindshare Distribution
ProductMindshare (%)
SAP SuccessFactors8.6%
Workday HCM8.5%
PeopleSoft3.1%
Other79.8%
Talent Management
 

Q&A Highlights

SS
https://www.linkedin.com/in/santosh-sawant-258ab341/?originalSubdomain=in at a manufacturing company with 1,001-5,000 employees
Feb 04, 2020
 

Featured Reviews

IanCampbell - PeerSpot reviewer
CEO at a consultancy with 1-10 employees
Decades of use have delivered secure, customizable control for public sector operations and finance
I have just completed three assessments: one on inventory demand planning, another on using artificial intelligence to bring supplier contracts in portable document format directly into PeopleSoft. PeopleSoft works both internally as well as with third-party products that integrate seamlessly with PeopleSoft. PeopleSoft operates both from a need-to-know-only basis as well as being able at the same time to do group purchase and realize large quantity purchase discounts. My clients have used marketplaces, and it is really industry-specific whether they use one or not, or if there is even one available. I would rate this product nine out of ten.
SS
Assistant Manager at Kashiv Biosciences
HR has gained clear analytics for attrition, goals, and appraisals and manages talent efficiently
SAP SuccessFactors has a low error rate. We had many ad hoc reports that we needed to generate, and it was very easy to do so in SAP SuccessFactors. We also created many in-house reports according to our specific requirements with the help of this tool, which was a really big game changer for us. We did not depend on advanced Excel in those cases. We generated a lot of detailed reports whenever we needed them during emergency cases or board meetings. A lot of usefulness and time were saved in those cases. I will also mention that we conducted a comparative study for some recruitment cases. We had a recruitment model where we were looking for a very niche profile. Since the job profile was really different and rare, we had to depend on analytics to understand and shortlist from a large pool of candidates that we already had in our database. Analytics was really helpful in this situation.
Amit_Rai - PeerSpot reviewer
Senior Software Engineer at a consultancy with 1,001-5,000 employees
Automation has transformed hire to retire processes and delivers powerful HR analytics
In Workday Human Capital Management, I feel that the security part needs to be improved. Workday gives complete control to the implementers regarding security and who is going to see what data. There are sometimes loopholes that are not identified unless fully tested. If Workday had a security alert system, even a small alert would help the security architect secure all information better, especially sensitive data such as payroll. Additionally, customization is another area of improvement, as Workday provides a default blue and yellow theme, which may not align with a company's branding. If Workday provided the option to customize themes based on a company's preferences, it would enhance the user experience.
report
Use our free recommendation engine to learn which Talent Management solutions are best for your needs.
917,433 professionals have used our research since 2012.
 

Answers from the Community

SS
https://www.linkedin.com/in/santosh-sawant-258ab341/?originalSubdomain=in at a manufacturing company with 1,001-5,000 employees
Feb 4, 2020
Feb 4, 2020
Big question but let me try to sum this up without diving too deep into the details. 1. Workday is the only fully in memory consolidated application on the market. It is an event-driven snapshot-based system and is SAAS only. Everything you do is an event and some of the events are exposed as business processes on the Workday business process framework. The only way to access data is throu...
2 out of 5 answers
Julia Miller - PeerSpot reviewer
Community Director at PeerSpot
Feb 2, 2020
Check out our comparison page of Workday vs PeopleSoft vs SAP SuccessFactors: https://www.itcentralstation.com/products/comparisons/peoplesoft_vs_sap-successfactors_vs_workday
it_user585276 - PeerSpot reviewer
Head HRM Technology at a manufacturing company with 10,001+ employees
Feb 3, 2020
Workday is excellent for global implementations where you want to have employees from different geographies on the same HCM platform. Workday gives you the comfort of end to end global implementation on the same platform. SAP SuccessFactors has strength in PMS and learning. India payroll is not so strong. PeopleSoft (Oracle HCM) has strength in core HR data management, time and attendance, and recruitment, but their learning module is quite average. I’m sharing my experience based on the evaluation I had conducted two years back.
 

Top Industries

By visitors reading reviews
Construction Company
8%
Manufacturing Company
8%
Financial Services Firm
8%
University
8%
Manufacturing Company
11%
Financial Services Firm
10%
Outsourcing Company
8%
Construction Company
7%
Manufacturing Company
10%
Outsourcing Company
9%
Financial Services Firm
9%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise16
Large Enterprise50
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise13
Large Enterprise70
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise7
Large Enterprise50
 

Questions from the Community

What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle C...
What is your experience regarding pricing and costs for PeopleSoft?
The pricing is customer-specific, so I am not generally privy to what the pricing for licensing is. However, generall...
What needs improvement with PeopleSoft?
More delivered artificial intelligence functionality in operations and finance would be helpful.
What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customizatio...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new expe...
How easy is to maintain Workday, Oracle Cloud, and SuccessFactors?
I implemented Workday in 2024 and without having previous Workday experience, it was very challenging. I spent most o...
What needs improvement with Workday?
Workday can be improved in terms of reporting and customization. Sometimes it is difficult to create custom reports a...
What is your primary use case for Workday?
Workday is primarily used for HR operations such as employee data management, payroll processing, leave tracking, and...
What advice do you have for others considering Workday?
Clearly understanding business requirements before implementing Workday is important, as it offers many features and ...
 

Comparisons

 

Also Known As

No data available
SuccessFactors
Workday Human Capital Management
 

Overview

 

Sample Customers

BMI Healthcare, Lone Star College System, Jefferson County Public Schools, Griffith University, Los Rios Community College District, Tervita Corporation, INFRA S.A. de C.V., ICF Habitat, Central Washington University, Tech Mahindra Limited, Cognizant Technology Solutions, Stanford Childrens Health
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
AAA, Allied Global, Avago Technologies Limited, Aviva, Cardinal Health, CareFusion, Chiquita Brands International, Equifax, Flextronics, HP, Life Time Fitness, McKee Foods, MGM Resorts International, Sanofi, ServiceSource International, Symantec, TripAdvisor, Yahoo!
Find out what your peers are saying about SAP, Workday, Oracle and others in Talent Management. Updated: September 2026.
917,433 professionals have used our research since 2012.