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Pega Platform vs WorkflowGen comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Pega Platform
Ranking in Business Process Management (BPM)
5th
Ranking in Process Automation
4th
Ranking in Rapid Application Development Software
9th
Ranking in Low-Code Development Platforms
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
82
Ranking in other categories
Business Rules Management (1st)
WorkflowGen
Ranking in Business Process Management (BPM)
51st
Ranking in Process Automation
43rd
Ranking in Rapid Application Development Software
37th
Ranking in Low-Code Development Platforms
47th
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
3
Ranking in other categories
Business Process Design (30th)
 

Mindshare comparison

As of July 2025, in the Business Process Management (BPM) category, the mindshare of Pega Platform is 5.4%, down from 6.6% compared to the previous year. The mindshare of WorkflowGen is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Balaji  Choda - PeerSpot reviewer
Cost-effective wwith good automation and enhanced UI flexibility
Initially, the Pega Platform was used as a BPM tool. Now, it is not limited to BPM. We can use it for CPM, GRM, and various other functions. We also utilize robotic automation, including desktop automation and process automation The Pega Platform helps in integrating a lot of manual data and…
CO
Good for automatically triggering workflows, but needs to be more customizable
We use this product for many different reasons related to our business We use it a lot for creating workflows to transfer materials between plants, which is a signature part of what we do. The most valuable feature is the ability to automatically trigger the workflow. This solution needs to be…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The workflows are the most valuable features, particularly for us, because we were attempting to automate processes by utilizing workflows to provide a hands-off comparison between the bot and the human."
"The flexibility of the Pega Platform in allowing use of different UI architectures, such as React and Angular, is also appreciated."
"Application development is very rapid. A lot of code gets reused while building the applications, which is something we highly appreciate."
"The product helps you to build faster."
"We find the product to be scalable."
"In certain circumstances, it can be fairly straightforward to execute and deploy new modifications."
"Pega BPM has a full suite for any enterprise. It is a process orchestration platform. It has detailed features for case management and workflows."
"There is a feature to accelerate the development so that business analysts can directly create their user stories and assign the task to the developers."
"We use it a lot for creating workflows to transfer materials between plants, which is a signature part of what we do."
 

Cons

"We have experienced a few technical challenges, particularly triggering the workflow through file drops and accessing files."
"UI needs improvement."
"Robotics could improve, as my learning curve in robotics has been challenging."
"Its implementation in the public sector was a bit complex."
"In the Middle East and Africa region, Pega was not very strong from the user experience standpoint."
"Lack of stronger cloud support is somewhat inconvenient for users and implementation."
"What should be included is some UI features and maybe some integrations. This includes documentation on how the UI works."
"Pega Cloud early adoption and use for cross enterprise capability was new to many. The early adoption meant version 2.0 of their cloud service may require refactoring and redesign of some services."
"This solution needs to be more customizable."
 

Pricing and Cost Advice

"The price of this solution, including installation and configuration, is comparable to competing vendors."
"The licensing fees are based on the number of users."
"We mostly have a yearly license."
"The solution could be less expensive according to my customers. However, I think the price of the solution is fair."
"I am not aware of the cost. But, considering the licenses, user licenses, and infrastructure, I'd guess around a million USD."
"The product pricing is considered reasonable compared to other solutions in the market."
"May be somewhat more expensive than other solutions initially, but should have enhanced return on investment."
"It is cost-effective for medium enterprises. It is cheaper than ServiceNow."
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
12%
Manufacturing Company
8%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Is Pega BPM easy to work with and can beginners utilize this software?
You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...
Have you encountered any issues while using Pega BPM and were you assisted by the company?
My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...
When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?
Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...
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Comparisons

 

Also Known As

Pega BPM, Pegasystems, SmartBPM, PegaRULES
No data available
 

Overview

 

Sample Customers

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Comcast, Deloitte, Mitsui & Co Ltd, Sanofi Pasteur, Textron, XL Group. WorkflowGen accelerates business process adaptability in 70 countries for 500+ organizations and 1,000,000 users.
Find out what your peers are saying about Pega Platform vs. WorkflowGen and other solutions. Updated: July 2025.
862,624 professionals have used our research since 2012.