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Pega Platform vs WorkflowGen comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Pega Platform
Ranking in Business Process Management (BPM)
4th
Ranking in Process Automation
2nd
Ranking in Rapid Application Development Software
6th
Ranking in Low-Code Development Platforms
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
82
Ranking in other categories
Business Rules Management (1st)
WorkflowGen
Ranking in Business Process Management (BPM)
54th
Ranking in Process Automation
40th
Ranking in Rapid Application Development Software
37th
Ranking in Low-Code Development Platforms
33rd
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
3
Ranking in other categories
Business Process Design (29th)
 

Mindshare comparison

As of May 2025, in the Business Process Management (BPM) category, the mindshare of Pega Platform is 5.6%, down from 6.7% compared to the previous year. The mindshare of WorkflowGen is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Mallik-Kesavaraju - PeerSpot reviewer
Significantly improves the overall cycle time, and offers robotic automation, and the BPM workflow
The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve. Our developers and business analysts need to invest significant time and effort to fully understand and utilize the platform's capabilities. In essence, it's a complex product that demands a deep understanding to be used effectively. So, it cuts both ways. This complexity can be both an advantage and a disadvantage, depending on the user's expertise. So, the learning curve is pretty high! So, it's very good if you are a professional user, but you need to be a really good professional user to use this solution effectively.
CO
Good for automatically triggering workflows, but needs to be more customizable
We use this product for many different reasons related to our business We use it a lot for creating workflows to transfer materials between plants, which is a signature part of what we do. The most valuable feature is the ability to automatically trigger the workflow. This solution needs to be…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of the product is that it's very customer-centric. It's easy to use for a customer or a user. It's also easy for someone who is developing an application. You can develop different features in just one place. You don't have to go to different places."
"The robotic process automation has increased the confidence of business users."
"Pega BPM's most valuable feature is the use of CDX to solve problems."
"We find the product to be scalable."
"It is easy to use, easy to understand, easy to implement and easy to enhance and we can do it as a Cloud. Also it is very user friendly."
"The most valuable feature is flexibility, as we can configure it to best suit our requirements."
"Pega's technical support team is very helpful and I would rate them ten out of ten."
"The solution provides us with a very good dashboard."
"We use it a lot for creating workflows to transfer materials between plants, which is a signature part of what we do."
 

Cons

"First-time customers will find its licensing tricky. The technical support team for this solution could be faster in resolving tickets."
"The cost of licensing could be improved."
"We would like to have a better ability to customize PegaRULES."
"User interface needs improvement."
"Business specific functionality is needed."
"UI needs improvement."
"It is not fully compatible with all versions of Internet Explorer, so sometimes, it does not work."
"The solution's pricing model or licensing model could be a little better."
"This solution needs to be more customizable."
 

Pricing and Cost Advice

"The price of this solution, including installation and configuration, is comparable to competing vendors."
"It is cost-effective for medium enterprises. It is cheaper than ServiceNow."
"There are multiple Pega licensing models, including outcome- and revenue-based licensing models"
"The licensing model for Pega BPM needs to be improved."
"The pricing is pretty good, compared to other similar products."
"They have both on-premise and cloud licensing. If you are a small to medium company, go for the cloud option because that eliminates a lot of the setting up of your DevTest and performance environments, multiple environments, because you can buy that from Pega with the cloud option. So your setup time really goes down. If you're a large company, then you're better off putting it within your company. You have other skill resources within your company to create environments."
"May be somewhat more expensive than other solutions initially, but should have enhanced return on investment."
"PegaRULES is a good product, but its pricing is a bit on the premium side, especially for professionals."
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Top Industries

By visitors reading reviews
Financial Services Firm
28%
Computer Software Company
12%
Manufacturing Company
8%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Is Pega BPM easy to work with and can beginners utilize this software?
You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...
Have you encountered any issues while using Pega BPM and were you assisted by the company?
My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...
When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?
Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...
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Comparisons

No data available
 

Also Known As

Pega BPM, Pegasystems, SmartBPM, PegaRULES
No data available
 

Overview

 

Sample Customers

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Comcast, Deloitte, Mitsui & Co Ltd, Sanofi Pasteur, Textron, XL Group. WorkflowGen accelerates business process adaptability in 70 countries for 500+ organizations and 1,000,000 users.
Find out what your peers are saying about Pega Platform vs. WorkflowGen and other solutions. Updated: April 2025.
849,963 professionals have used our research since 2012.