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Pega Platform vs QualiWare X comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Pega Platform
Ranking in Business Process Management (BPM)
4th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
82
Ranking in other categories
Business Rules Management (1st), Process Automation (2nd), Rapid Application Development Software (6th), Low-Code Development Platforms (7th)
QualiWare X
Ranking in Business Process Management (BPM)
39th
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
3
Ranking in other categories
Enterprise Architecture Management (22nd)
 

Mindshare comparison

As of May 2025, in the Business Process Management (BPM) category, the mindshare of Pega Platform is 5.6%, down from 6.7% compared to the previous year. The mindshare of QualiWare X is 0.1%, down from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Mallik-Kesavaraju - PeerSpot reviewer
Significantly improves the overall cycle time, and offers robotic automation, and the BPM workflow
The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve. Our developers and business analysts need to invest significant time and effort to fully understand and utilize the platform's capabilities. In essence, it's a complex product that demands a deep understanding to be used effectively. So, it cuts both ways. This complexity can be both an advantage and a disadvantage, depending on the user's expertise. So, the learning curve is pretty high! So, it's very good if you are a professional user, but you need to be a really good professional user to use this solution effectively.
Gavin Bérubé - PeerSpot reviewer
Works as a reference for architecture but not very intuitive
We use the solution as a reference for architecture so that we can connect business data applications. The tool helps us to know how these applications should be built. We use it mainly as reference material.  I like the solution's traceability.  The solution is not easy and intuitive to use. I…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Offers a unique environment where its entire architecture is very unified"
"Pega's technical support team is very helpful and I would rate them ten out of ten."
"Overall, the ability to integrate with multiple applications and effective case management is the most valuable."
"The technical support from Pega is very low, rating a one or two out of ten."
"We find the product to be scalable."
"There is a feature to accelerate the development so that business analysts can directly create their user stories and assign the task to the developers."
"When our clients automate the KYC and onboarding processes, they can reduce their manual force and then deploy them in much better tasks rather than the mundane activities of selecting forms and gathering information."
"The most valuable feature is the situational layer cake."
"I like the solution's traceability."
 

Cons

"It should have integration with non-relational databases. A lot of databases are non-relational, and as a company, we are planning to move to NoSQL or open-source databases. It would be good if we are able to install and use Pega on a NoSQL database. They can also try to tailor or organize the company a bit differently and go more towards the microservice concept. I would like Pega to develop machine learning and intelligent AI algorithms. They have a good foundation in terms of the model and the stuff that we are using for some customers, and it will be good to onboard as many machine learning algorithms as possible."
"The solution could be more scalable."
"It's called a local platform but on the other hand, it needs a lot of experience. It's not all that easy to click and plug and play. If you really want to use all the features out of this platform, you definitely need a lot of experience and a lot of training to get there."
"What PegaRULES should work on is the integration aspect. I can integrate it with other platforms, but that can take time. It would be good if integration could be automated or if the tool had more out-of-the-box integration features."
"In the Middle East and Africa region, Pega was not very strong from the user experience standpoint."
"I think there is room for improvement in the low code/ no code environment that they're promoting now. That needs to be aligned a little bit more. I still feel that it is not that friendly for a person who has no experience with Pega to just go in and try to create something."
"The way the IDE works with the chatbox and the taxonomy imports could be a little smoother."
"The quality of partners available with Pega specialisation can be improved."
"The solution is not easy and intuitive to use. I would also like the software to have a reference metamodel that can guide the modeling."
 

Pricing and Cost Advice

"I am not aware of the cost. But, considering the licenses, user licenses, and infrastructure, I'd guess around a million USD."
"The price is a bit expensive."
"This upgrade process is very expensive; although I haven't been on the sales team responsible for the pricing, I know it costs millions of dollars."
"The price of Pega BPM falls on the higher side of the spectrum if I were to compare it with other solutions in the market."
"Pricing is good."
"The price of PegaRULES is more expensive than other solutions on the market."
"Its pricing is on the higher side, but they have come up with different plans and different small products that can be used by smaller organizations that don't have that much money to spend. They have different pricing packages depending on the number of users or depending upon the number of cases created in the production or live environment."
"Pega BPM is expensive because it's a leading product, but it also delivers a good return on investment (ROI)."
"I would rate the solution's pricing an eight out of ten since it's pretty expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
28%
Computer Software Company
12%
Manufacturing Company
8%
Government
6%
Government
35%
Computer Software Company
15%
Media Company
5%
Construction Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Is Pega BPM easy to work with and can beginners utilize this software?
You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...
Have you encountered any issues while using Pega BPM and were you assisted by the company?
My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...
When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?
Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...
What do you like most about QualiWare X?
I like the solution's traceability.
What is your experience regarding pricing and costs for QualiWare X?
I would rate the solution's pricing an eight out of ten since it's pretty expensive.
What needs improvement with QualiWare X?
The solution is not easy and intuitive to use. I would also like the software to have a reference metamodel that can guide the modeling.
 

Also Known As

Pega BPM, Pegasystems, SmartBPM, PegaRULES
No data available
 

Overview

 

Sample Customers

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Emiliambiente, OLI, Galletti, Hiref, Bugatti, Argelli, Culligan Italiana, Sal, Stefal Cablaggi, BrainBee Automotive, Varvel, Campagnola, Favini, G.F., Gruppo ROLD
Find out what your peers are saying about Pega Platform vs. QualiWare X and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.