We performed a comparison between Palo Alto Networks VM-Series and Zscaler Internet Access based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Secure, user-friendly, stable, and scalable network security solution. Installation is straightforward."
"The dashboard I have found the most valuable in Fortinet FortiGate."
"The email protection and VPN features are the most valuable."
"Fortigate represents a really scalable way of delivering perimeter network security, some level of layer 7 security, WAF, and also a way to create a meshed ADVPN solution."
"The performance is good."
"The most valuable features of Fortinet FortiGate are the APIs. They are the most widely known."
"The license management is very valuable. You can get a new license each year, or you can enroll every two to four years. You can get the logs, and you will get the information on the risk in your network and the entire organization. With this information, you can take action on your actives, computers, or devices. You can bring your own device as an SSE."
"Initial setup is easy to configure."
"The VM-Series reports how much bandwidth a particular IP is using. You don't need to regularly log into a website, like a Cisco command, to see what kind of ACL it's getting. There isn't an ACL use portal event. You can go there and see how much my ACL has been getting me."
"The most valuable feature is the CLI."
"Palo Alto Networks VM-Series is easy to maintain...From a security point of view, I find Palo Alto Networks VM-Series to be a better product compared to the other solutions in the market."
"It is an easy-to-scale product."
"The main advantage of Palo Alto Networks VM-Series stems from the fact that you can access it with the help of cloud services."
"I like the UI. Most things are accessible from the user interface and it is quite user-friendly. With respect to both VM-based firewalls and physical firewalls, it's easy to create updates."
"The tool's cloud version makes application migration easy."
"We can monitor the traffic manually and detect threats. Additionally, we can block different IP addresses and URLs."
"The solution has reduced cyberattacks."
"The solution is stable."
"The solution is scalable and stable."
"Overall, we're very happy with our product."
"We don't have to buy equipment to use it. And when our engineers set it up on our side, we just configured a few settings and we were in."
"Zscaler Internet Access's roaming user feature is most valuable and is much better compared to other secure web gateways."
"The protection is most valuable."
"One feature that is valuable to me from an implementation point of view is that it's very easy to implement."
"In some cases, its initial setup could be hard for customers."
"There can be more security in hybrid implementations. When a customer has a hybrid environment where some parts are in the cloud, we need a consistent security solution for such scenarios."
"We'd like more management across other integrations."
"I would like to see improvements in the support from Fortinet. Here in the Philippines, whenever we have problems with a Fortinet product, we mostly ask for support from distributors and resellers and not directly from Fortinet."
"Fortinet FortiGate can improve the integration with Active Directory. Additionally, I would like to have a Cloud Controller, such as they do in the Cisco Meraki solution."
"There are some complex administration tasks in their administration portal. That needs to be improved."
"I'm not sure if it's something that they already have or are developing something, however, we need some dedicated features for container security."
"Fortinet FortiGate is a firewall solution and once it's deployed, you can rest assured that your system is secure."
"Palo Alto should update their documentation to make it more readable and provide easier-to-follow instructions through videos."
"There could be dynamic DNS features similar to Fortinet in the product."
"There are some delays that I have observed when my company communicates with Palo Alto's support engineers."
"We feel that the setup was complex. So, we asked the tech team about the setup process. They explained how to deploy it in the right way, which made it very simple."
"There's room for improvement in terms of integration with the load balancer. It isn't like Fortinet, which has a load balancer built into its firewall. It is effortless to integrate within the load balancer-plus-firewall solution."
"With Palo Alto Networks VM-Series, it is hard for me to manage its network configuration part."
"It would be helpful if we had a direct number for the support manager or the supporting engineer. That would be better than having to email every time because there would be less wait."
"Recently, they introduced their Prisma Cloud solution. Compared to the previous technologies, like Panorama, which is used for centralized firewall management, or even the individual firewalls, it's a bit challenging to integrate the traditional firewall policies into Prisma Cloud."
"Cloud App’s database should be improved."
"Zscaler Internet Access's troubleshooting is very limited, and their textbook logs need to be more informative."
"The interface for administration could be better. They should upgrade the management portal."
"The tool should improve the predefined dictionaries."
"We'd like to have more plugins and integration."
"They block Zscaler IPs when the traffic origin is from Zscaler IPs. They've been blocked by certain government organizations so the end users are not able to visit those websites unless we ask them to unblock those IP. This is a bit problematic."
"The OS capabilities and WSL support could be improved."
"What could be improved in Zscaler Internet Access is its price. It could be cheaper."
Palo Alto Networks VM-Series is ranked 10th in Firewalls with 13 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 32 reviews. Palo Alto Networks VM-Series is rated 8.6, while Zscaler Internet Access is rated 8.2. The top reviewer of Palo Alto Networks VM-Series writes "Many features are optimized for troubleshooting real-time scenarios, saving a lot of time". On the other hand, the top reviewer of Zscaler Internet Access writes "Configuring policies is user-friendly but challenges with stability". Palo Alto Networks VM-Series is most compared with Azure Firewall, Fortinet FortiGate-VM, Cisco Secure Firewall, Palo Alto Networks NG Firewalls and Juniper SRX Series Firewall, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Forcepoint Secure Web Gateway and Appgate SDP. See our Palo Alto Networks VM-Series vs. Zscaler Internet Access report.
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