


Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
Clients are now comfortable and not wasting productive hours on IT support.
The automation part is giving us a cost benefit and speed; we can react faster.
It's a very useful tool to mitigate and protect your enterprise.
Customers can see data within a week, indicating a quick return on investment.
The managed service aspect of Zscaler Internet Access has allowed for reduced staffing costs, resulting in a saving of approximately 20-25% compared to prior expenses.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
I would rate the technical support for Fortinet FortiGate a ten out of ten.
As a solution provider, when I encounter problems, I connect directly with Fortinet support, and they provide solutions within a very short time.
The support quality could be improved.
Resolving issues promptly.
They are responsive and provide high-quality assistance.
The technical support for Zscaler Internet Access is rated around seven out of ten due to some response time issues and the engagement model.
Zscaler Internet Access customer service is really very good.
I find customer support to be quite adequate
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
They are easy to upgrade, and with credit licensing, they scale effectively according to demand.
The solution is scalable and can easily handle an increase in the number of users.
It is easy to use with an excellent graphical user interface and extensive documentation, which contributes to its high scalability.
With the pricing structure that they currently have, it is only for big customers.
I find Zscaler Internet Access to be highly scalable, which was one of the reasons for choosing it.
Zscaler Internet Access is scalable and has points of presence across the globe to ensure low latency and reliable connections.
We're experiencing 99.999% availability consistently.
I would rate the stability of Fortinet FortiGate a ten out of ten.
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
Hardware is generally very stable.
I have not experienced any major problems or downtime.
Perfection is unlikely as the dynamic nature of traffic and constant changes can result in occasional bugs despite regular updates.
Zscaler Internet Access is stable and capable of building resilient architectures.
Zscaler Internet Access is very stable, and I would rate its stability as nine out of ten.
These sessions should be around five to ten minutes long, allowing users and partners to quickly grasp the information without disrupting their daily tasks.
The solution should be able to implement machine learning and analytics of all the logs for threat detection and protection.
It would be better for customers to get immediate replacements even with a standard subscription.
Integration with CSIRT across all use levels would make it easier for administrators to stay updated on the blocked entities without manual intervention.
Most customers go for partner-enabled support, which involves multiple layers, leading to delays.
Having those features missing, we are not proposing Palo Alto Networks VM-Series to all customers.
The response time and engagement model for technical support could be improved to handle complex outages more efficiently.
In future updates, I would like to see some of the features bundled into the existing product set, perhaps more AI features and a refreshed interface.
Zscaler Internet Access has introduced AI control for tools such as ChatGPT, providing options to restrict to text-only input without file or image uploads through CASB restriction controls.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
It offers cost savings as it is generally cheaper than the competition.
It is about 20% cheaper.
Palo Alto is expensive in terms of pricing, particularly when comparing features to cost.
The cost involves purchasing through a vendor, which might mark up due to the supply chain.
Pricing for Palo Alto Networks is higher than other OEMs, but considering the robustness and features, it gains customer trust.
Zscaler Internet Access is recognized as an expensive solution.
Zscaler Internet Access is less expensive than competitors like Palo Alto, offering a premium service justified by security enhancements and cost-effective scalability.
Of course, it is an expensive product.
We got a firewall and gave an SSL VPN to my client to connect to their servers, after which, such kind of activities involving ransomware attacks stopped.
They put in a thing called the FortiCookbook, which is very easy to read with real-life scenarios that make networking tasks like joining networks very straightforward.
The firewall and VPN features are the most valuable in protecting our customers' networks.
We use these tools to prevent all known and unknown threats using Palo Alto Networks' Wildfire and other data filtering tools to gather information, analyze traffic, manage malicious traffic, and offer visibility, control, and attack prevention.
Palo Alto's robust threat intelligence supports new updates, and I can open cases directly with their Threat Intelligence team.
The DNS security significantly enhances security through visibility and detection, allowing control over crucial traffic like DNS, which is often exploited by ransomware.
It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses.
Zscaler Internet Access has positively impacted my organization by reducing the dependency on on-premises hardware and improving security posture, enabling faster user onboarding, and providing better performance for remote users.
The most valuable feature for me is the ability to see how my network and traffic looks with modules like analytics and insights.
| Product | Mindshare (%) |
|---|---|
| Palo Alto Networks VM-Series | 2.0% |
| Fortinet FortiGate | 17.2% |
| OPNsense | 9.6% |
| Other | 71.2% |
| Product | Mindshare (%) |
|---|---|
| Zscaler Internet Access | 10.9% |
| Cisco Umbrella | 10.9% |
| Prisma Access by Palo Alto Networks | 7.9% |
| Other | 70.3% |


| Company Size | Count |
|---|---|
| Small Business | 367 |
| Midsize Enterprise | 135 |
| Large Enterprise | 193 |
| Company Size | Count |
|---|---|
| Small Business | 30 |
| Midsize Enterprise | 16 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 10 |
| Large Enterprise | 37 |
Fortinet FortiGate is a versatile network security tool offering features like VPN, firewall, web filtering, intrusion prevention, and scalability. It is known for its performance and integration with other Fortinet products, making it a preferred choice for robust cybersecurity.
Fortinet FortiGate stands out as a comprehensive cybersecurity solution with strong performance and ease of configuration. It delivers unified threat management, integrating features such as dynamic routing, SD-WAN support, and centralized management. Despite its strengths, improvements in the web interface's stability, pricing structures, and reporting capabilities are needed. Users seek better integration with third-party tools and automation advancements to enhance the experience further. These enhancements, alongside improvements in bandwidth management and the reduction of licensing costs, are points of interest for users looking to capitalize on FortiGate's extensive capabilities.
What are Fortinet FortiGate's key features?Fortinet FortiGate is widely implemented across industries as a primary firewall system for securing internet gateways and safeguarding data centers. It supports businesses in achieving SD-WAN integration and enhances cybersecurity by providing essential features like antivirus, web filtering, and application control. Enterprises utilize FortiGate for securing remote connections and ensuring compliance with security standards, making it adaptable for different network sizes and industries.
Palo Alto Networks VM-Series offers robust threat prevention and advanced security capabilities. Key features like traffic control and malware protection enhance its usability in cloud and hybrid environments.
Palo Alto Networks VM-Series specializes in delivering comprehensive network security with features such as traffic inspection, threat management, and firewall functionalities. It supports secure remote access and integrates easily with third-party solutions. With features like GlobalProtect VPN and Advanced Threat Protection, enterprises leverage the VM-Series in cloud, on-premises, or hybrid deployments to protect data and enhance cybersecurity. Despite its strengths, improvements in cloud solutions, integration, and scalability are needed.
What are the most important features of Palo Alto Networks VM-Series?In industries like finance, healthcare, and technology, Palo Alto Networks VM-Series plays a crucial role in network security. Companies implement it to secure remote access, protect sensitive data, and ensure compliance. Its compatibility with cloud environments allows versatile deployment across sectors needing stringent cybersecurity measures.
Zscaler Internet Access provides internet security through cloud-native architecture, ensuring threat protection and traffic management without relying on traditional VPNs and firewalls.
It enhances security by offering features such as CASB and DLP. With its cloud-native proxy architecture, it facilitates seamless security with reduced latency and high availability. Organizations value the scalability and centralized policy management, integrating seamlessly with existing systems for remote work. It ensures secure traffic management by delivering advanced threat protection and support for applications through SSL inspection and sandboxing. Enhanced measures for DLP, better integration with tools like MFA, and optimized reporting are areas for growth.
What are the key features?Many industries leverage Zscaler Internet Access for securing internet traffic and safeguarding against threats like malware and DDoS attacks. It is integral as a secure web gateway to fulfill data loss prevention, bandwidth control, and filtering needs, allowing remote users robust access and protection globally. Companies employ it alongside existing tools for proper security and policy enforcement.
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