Palo Alto Networks VM-Series vs Zscaler Internet Access comparison

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123,063 views|89,961 comparisons
90% willing to recommend
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7,471 views|4,810 comparisons
100% willing to recommend
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15,932 views|10,470 comparisons
97% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Palo Alto Networks VM-Series and Zscaler Internet Access based on real PeerSpot user reviews.

Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Palo Alto Networks VM-Series vs. Zscaler Internet Access Report (Updated: July 2019).
768,857 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature of Fortinet FortiGate is load balancing. It can provide central management and VPNA. Additionally, it has enhanced our security environment.""The interface is very user-friendly and I like it very much.""Fortinet FortiGate is easy to use. Anyone can easily maintain it.""The solution is very user-friendly.""Fortinet offers the latest versions to cater to the needs of enterprises.""FortiGate has a very strong unified threat management system.""Valuable features include the Web Application Firewall, and it even has DLP (data leak prevention).""FortiGate's web and URL filtering are unlike any other firewall I've used. The functionality of URL filtering in those solutions is problematic because everything is encrypted, and firewalls can't break that encryption protocol. Fortinet has an SSL proxy, so the encryption is done before the packet ever leaves the FortiGate. The URL filter is definitely one of the most helpful features."

More Fortinet FortiGate Pros →

"You already can scale it if you put it in Auto Scaling groups. If you put it in a load balancer, it should already be able to scale.""The interface with Panorama makes it very easy to use.""The most effective features for threat prevention are application-based prevention and WildFire. These features cover various threats, such as ransomware, malware, etc. They provide real-time visibility. By applying appropriate policies, threats can be blocked.""It gives us the ease that we are secure. We have set up the proper things that help make our data safe.""It has excellent scalability.""The most effective features of the solution for threat prevention are Layer 7 inspection, SSL decryption, IPS, and the web filtering profile.""The most valuable feature is the Posture Assessment.""Palo Alto Networks VM-Series's most valuable feature is the visibility of the environment."

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"The best thing about Zscaler Internet Access is the website filtering. In the UAE it's quite an important feature because most of the malware comes through the SQL injection and through downloads from websites. Zscaler helps protect against that.""The solution has reduced cyberattacks.""Overall, we're very happy with our product.""For our needs, the cloud-native proxy architecture is a very good solution. We are moving away from on-prem appliances and moving more toward cloud-based solutions. Zscaler is a good fit for our strategy. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway.""The cloud proxy and integration are some of the key features. Since there is cloud waste, we can quickly provision it and start working on the configuration. On top of that, they have added a few more features. They have integrated CASB, and file sandboxing is part of it.""One on the main benefits is protection all time from anywhere.""The security is excellent.""Zscaler Web Security protects our users in remote locations from internet threats - even if they are not connected to our network."

More Zscaler Internet Access Pros →

Cons
"The reporting in Fortinet FortiGate could improve. Customers are having to purchase additional reporting components. When I have used the Sophos solution it is a complete solution, in Fortinet FortiGate you have to use additional tools to have the features needed.""I need user-behavior analytics, to find threat scenarios from inside the organization, insider attacks. That would be very helpful for us. In addition, I would like next-generation features for small and medium businesses. These businesses require UTM, all in one product. Fortinet must include it.""The UI could be improved.""The pricing could be a bit better, especially when you consider how they have the most basic offering priced.""The integration with third-party tools may be something that they should work on.""With FortiGate, the main complaint that I have heard is about the technical support.""FortiOS is not simple.""FortiGate is really good. We have been using it for quite some time. Initially, when we started off, we had around 70 plus devices of FortiGate, but then Check Point and Palo Alto took over the place. From the product perspective, there are no issues, but from the account perspective, we have had issues. Fortinet's presence in our company is very less. I don't see any Fortinet account managers talking to us, and that presence has diluted in the last two and a half or three years. We have close to 1,500 firewalls. Out of these, 60% of firewalls are from Palo Alto, and a few firewalls are from Check Point. FortiGate firewalls are very less now. It is not because of the product; it is because of the relationship. I don't think they had a good relationship with us, and there was some kind of disconnect for a very long time. The relationship between their accounts team and my leadership team seems to be the reason for phasing out FortiGate."

More Fortinet FortiGate Cons →

"The DLP functionality or data classification can be improved in the solution's basic firewalling.""The interface is all Java-based. I would prefer an HTML5 interface.""The solution must improve Zero Trust integration and use cases.""The one issue that I didn't like is that the SNMP integration with interfaces didn't record the interface counters.""There are some delays that I have observed when my company communicates with Palo Alto's support engineers.""The utilization monitoring and GUI have room for improvement.""I would like to have automatic daily reporting, such as how many users have connected via SSL VPN.""In the next release, I would like to see better integration between the endpoints and the firewalls."

More Palo Alto Networks VM-Series Cons →

"They should enhance the audit reporting feature.""The tool should improve the predefined dictionaries.""What could be improved in Zscaler Internet Access is its price. It could be cheaper.""If they can also integrate with the multi-factor authentication to prompt users to do another, second-factor authentication, that would be ideal.""Zscaler should provide adjacent services, which would be complementary to their current offering that could to be more pragmatic for a customer. For example, if you take Akamai, you get multiple sets of services, all depending on the customer and the strategy and the complexity and the problems. In some areas, they are more varied in terms of coverage.""Zscaler Internet Access needs to integrate more ISPs. It is good to have more than three ISPs.""Zscaler needs to add client-to-client communication. It's always client-to-server communication. The cloud and branch connectors could be improved because we're still dependent on traditional firewalls. They should eliminate this. They should also provide WAN devices should to compete with the SD-WAN solutions also.""The interface for administration could be better. They should upgrade the management portal."

More Zscaler Internet Access Cons →

Pricing and Cost Advice
  • "Fortinet has one or two license types, and the VPN numbers are only limited by the hardware chassis make."
  • "These boxes are not that expensive compared to what they can do, their functionality, and the reporting you receive. Fortinet licensing is straightforward and less confusing compared to Cisco."
  • "Go for long term pricing negotiated at the time of purchase."
  • "Work through partners for the best pricing."
  • "The value is the capability of having multiple services with one unique license, not having the limitation per user licensing schema, like other vendors."
  • "Easy to understand licensing requirements."
  • "​We saved a bundle by not needing all the past appliances from an NGFW.​"
  • "The cost is too high... They have to focus on more features with less cost for the customer. If you see the market, where it's going, there are a lot of players offering more features for less cost."
  • More Fortinet FortiGate Pricing and Cost Advice →

  • "For what you get, it does do what it says. It is a good value for an enterprise firewall.​"
  • "​The licensing is pretty much like everyone else."
  • "When you have a client compare box against box, a lot of times Palo Alto is a bit more expensive, but its network firewalls have a very rich ratio."
  • "Do not buy larges box if you do not need them. Rightsizing is a great task to do before​hand."
  • "I know Palo Alto is not cheap. They have been telling me, the members of the finance team, it is not a cheap solution. It is a solution whose target is that no matter how big your organization is, small, medium, or large, it is about the maturity of your security team or infrastructure team whom you want to work with."
  • "It is a little bit of crazy if you compare it to Vanguard, Sophos, or even Cisco. The newest version of Cisco, the Next-Generation Firewall of Cisco, is less expensive than Palo Alto. It is more comparable to Check Point."
  • "For licensing, It depends how they want to use the firewall. The firewall can be used only for IPS purposes. If you only want that firewall IPSs, you will only need a license that is called threat prevention. That license, threat prevention, includes vulnerabilities, antivirus signatures and one additional measure (that I can't remember), but it includes three measures and security updates."
  • "The box, if you do not want to buy the threat prevention license in the box, you can buy it only with the support license. It is for the support of the hardware. It works like a simple firewall. It integrates what it calls user IDs and application IDs. If you do not buy any other license, only the firewall, Palo Alto will also help you improve a lot of your security."
  • More Palo Alto Networks VM-Series Pricing and Cost Advice →

  • "​Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).​"
  • "The pricing is an issue. It is expensive compared to other firewalls on the market."
  • "Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
  • "Our monthly fee is around R3000."
  • "The pricing is fair based on its competitive market."
  • "The price is competitive. It's not cheap and it's not expensive."
  • "The pricing for Zscaler Internet Access could be made cheaper."
  • "The price of Zscaler Internet Access should improve, it is expensive."
  • More Zscaler Internet Access Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: When you compare these firewalls you can identify them with different features, advantages, practices and usage at… more »
    Top Answer:From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know… more »
    Top Answer:As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite… more »
    Top Answer:In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it… more »
    Top Answer:Both products are very stable and easily scalable The setup of Azure Firewall is easy and very user-friendly and the… more »
    Top Answer:The technical support for the solution is very good.
    Top Answer: Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried.… more »
    Top Answer:We researched Netskope but ultimately chose Zscaler Netskope is a cloud access security broker that helps identify… more »
    Comparisons
    Also Known As
    FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate
    ZIA
    Learn More
    Overview

    Fortinet FortiGate enhances network security, prevents unauthorized access, and offers robust firewall protection. Valued features include advanced threat protection, reliable performance, and a user-friendly interface. It improves efficiency, streamlines processes, and boosts collaboration, providing valuable insights for informed decision-making and growth.

    Palo Alto Networks VM-Series is a highly effective advanced threat protection (ATP) solution and firewall that can be hosted on cloud computing technologies designed by many different companies. It decreases the amount of time that it will take administrators to respond to threats. Users that deploy VM-series have 70% less downtime than those who use similar firewalls. Neither protection nor efficiency are concerns when this next-generation firewall is in play.

    VM-Series is being deployed to protect both public and private cloud environments. This level of flexibility empowers organizations to run the environment or environments that best meet their needs without worrying that they are going to be exposed to digital threats due to the environment that they choose.

    In the public cloud, users of Palo Alto Networks VM-Series can automate their deployment and dynamically scale up their environment while experiencing a consistent level of protection. This dynamic scalability means that they also integrate their security into their DevOps workflows so that their security can keep up with their activities and requirements. Users of private cloud environments can set up security policies that can be automated to be provisioned as the need arises. Organizations don’t need to slow down when they deploy VM-Series because it makes the task of defending them so simple that they can set their defenses and forget that they are even there.

    Users gain a deep level of visibility when they deploy Palo Alto Networks VM-Series. App-ID technology enables organizations to see their network traffic on the application level and spot threats that might be trying to sneak in through vulnerable points in their defenses. It also leverages Palo Alto Networks WildFire and advanced threat protection to block the threats before they can escalate.

      Palo Alto Networks VM-Series Features:

      • Central management system - It has a central management system that enables users to set up and control their security operations from one location. Users don’t need to search for the tools that they need. This system allows for security consistency and complete control without requiring businesses to spend large periods of time to do so.
      • Blacklisting and whitelisting - Organizations can utilize blacklisting and whitelisting tools to ensure that their network traffic only contains the type of traffic that they want to be present. These tools make it possible for them to set specific web traffic sources as being either undesirable and thus blocked from entering their network or desirable and thus allowed to enter. 
      • Automation feature - The product’s automation feature can automate many critical functions that users would otherwise have to handle manually. Security policy updates are an example of a function that users can automate.

      Reviews from Real Users:

      Palo Alto Networks VM-Series is a solution that stands out when compared to other similar solutions. Two major advantages that it offers are its ability to protect users without degrading the efficiency with which their networks perform and its centralized management system. 

      Jason H., the director of information technology at Tavoca Inc, writes, “There is no noticeable trade-off between security and network performance. In fact, so far, we've not seen any negative network performance with it. We're very impressed in that regard.”

      An information technology manager at a tech services company says, “We use Palo Alto’s Panorama centralized management system. We have an on-prem firewall where Panorama is very good for pulling logs in from the cloud so we can see what is going on. It gives us visibility into that as well as shows us what attacks are coming in. Palo Alto’s Panorama centralized management system simplifies our security posture based on our requirements. Instead of manually pulling logs, then generating them into readable formats, it gives us the console in a readable format to view.”

      Zscaler Internet Access is a cloud-native security service edge (SSE) platform. Its main purpose is to provide AI-powered protection for all users, all applications, and all locations. The solution replaces other legacy network security solutions to stop advanced attacks and prevent data loss by using a comprehensive zero trust approach.

      Zscaler Internet Access Features

      Zscaler Internet Access has many valuable key features. Some of the most useful ones include:

      • Proxy (native SSL)
      • IPS and advanced protection
      • Cloud sandbox
      • DNS security
      • Cloud firewall
      • URL filtering
      • Bandwidth control
      • DNS filtering
      • Cloud DLP w/EDM and IDM
      • Cloud access security broker (CASB)
      • Cloud security posture management (CSPM)
      • CloudBrowser isolation
      • Cloud secure web gateway (SWG)
      • Zero trust network access (ZTNA)
      • Digital experience monitoring

      Zscaler Internet Access Benefits

      There are several benefits to implementing Zscaler Internet Access. Some of the biggest advantages the solution offers include:

      • Fast access with zero infrastructure: Zscaler Internet Access creates a fast, seamless user experience because of its direct-to-cloud architecture. With no infrastructure, Zscaler Internet Access helps you eliminate backhauling, which improves performance and simplifies network administration.
      • Threat intelligence: By using threat intelligence, Zscaler Internet Access can stop ransomware, zero-day malware, and advanced attacks via Inline inspection of all internet traffic, including SSL decryption, and a suite of AI-powered cloud security services. 
      • Consistent security: With Zscaler Internet Access, your security policy goes everywhere your users go. When you move security to the cloud, all users, applications, devices, and locations remain protected and secure based on identity and context.
      • Hybrid workforce: Zscaler Internet Access enables secure access to all external and internal apps from anywhere, so remote work is not an issue. You can also enforce business policies that follow the user, making security identical regardless of location.

      Reviews from Real Users

      Below are some reviews and helpful feedback written by Zscaler Internet Access users.

      A Service Manager at a construction company says, "There are a bunch of different capabilities that are valuable within the platform. We use quite a lot of them, but not everything. The ones that are most important to us are the URL Filtering and the application control. For our needs, the cloud-native proxy architecture is a very good solution. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."

      Owen N., Security Architect at Claro Enterprise Solutions, explains that the solution’s most valuable features include “The integration of the gateway that inspects all ports and protocols. So, there is threat prevention; The cloud sandbox; VNS security; Access control that will protect URL filtering and the cloud firewall; Data protection that will protect your gateway, like your CASB or your cloud DLP; The capabilities of this will point your traffic to Zscaler Cloud.”

      An Architecture Senior Manager at an insurance company mentions, "The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go." He also adds, “The solution provides quick access to cloud services, securing our data and allowing us to inspect all our traffic.”

      Sample Customers
      1. Amazon Web Services 2. Microsoft 3. IBM 4. Cisco 5. Dell 6. HP 7. Oracle 8. Verizon 9. AT&T 10. T-Mobile 11. Sprint 12. Vodafone 13. Orange 14. BT Group 15. Telstra 16. Deutsche Telekom 17. Comcast 18. Time Warner Cable 19. CenturyLink 20. NTT Communications 21. Tata Communications 22. SoftBank 23. China Mobile 24. Singtel 25. Telus 26. Rogers Communications 27. Bell Canada 28. Telkom Indonesia 29. Telkom South Africa 30. Telmex 31. Telia Company 32. Telkom Kenya
      Warren Rogers Associates
      Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
      Top Industries
      REVIEWERS
      Comms Service Provider16%
      Computer Software Company9%
      Financial Services Firm8%
      Manufacturing Company7%
      VISITORS READING REVIEWS
      Educational Organization20%
      Computer Software Company15%
      Comms Service Provider8%
      Manufacturing Company6%
      REVIEWERS
      Computer Software Company23%
      Manufacturing Company17%
      Financial Services Firm13%
      Government10%
      VISITORS READING REVIEWS
      Computer Software Company15%
      Financial Services Firm11%
      Manufacturing Company7%
      Government6%
      REVIEWERS
      Comms Service Provider30%
      Computer Software Company15%
      Pharma/Biotech Company11%
      Financial Services Firm11%
      VISITORS READING REVIEWS
      Educational Organization19%
      Computer Software Company14%
      Financial Services Firm9%
      Manufacturing Company8%
      Company Size
      REVIEWERS
      Small Business48%
      Midsize Enterprise23%
      Large Enterprise30%
      VISITORS READING REVIEWS
      Small Business27%
      Midsize Enterprise32%
      Large Enterprise41%
      REVIEWERS
      Small Business40%
      Midsize Enterprise26%
      Large Enterprise33%
      VISITORS READING REVIEWS
      Small Business23%
      Midsize Enterprise15%
      Large Enterprise61%
      REVIEWERS
      Small Business29%
      Midsize Enterprise16%
      Large Enterprise55%
      VISITORS READING REVIEWS
      Small Business18%
      Midsize Enterprise28%
      Large Enterprise54%
      Buyer's Guide
      Palo Alto Networks VM-Series vs. Zscaler Internet Access
      July 2019
      Find out what your peers are saying about Palo Alto Networks VM-Series vs. Zscaler Internet Access and other solutions. Updated: July 2019.
      768,857 professionals have used our research since 2012.

      Palo Alto Networks VM-Series is ranked 10th in Firewalls with 52 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Palo Alto Networks VM-Series is rated 8.6, while Zscaler Internet Access is rated 8.2. The top reviewer of Palo Alto Networks VM-Series writes "Many features are optimized for troubleshooting real-time scenarios, saving a lot of time". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Palo Alto Networks VM-Series is most compared with Azure Firewall, Fortinet FortiGate-VM, Cisco Secure Firewall, Palo Alto Networks NG Firewalls and Juniper SRX Series Firewall, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and Appgate SDP. See our Palo Alto Networks VM-Series vs. Zscaler Internet Access report.

      We monitor all Firewalls reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.