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Fortinet FortiGate-VM vs Palo Alto Networks VM-Series comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
Fortinet FortiGate offers strong security, cost efficiency, and easy integration, saving organizations up to 30% on data costs.
Sentiment score
3.6
Fortinet FortiGate-VM enhances security and network stability, offering favorable ROI and operational cost reductions for long-term users.
Sentiment score
6.3
Palo Alto Networks VM-Series boosts agility, efficiency, security, and ROI, with significant cost-effective satisfaction and improved data visibility.
Clients are now comfortable and not wasting productive hours on IT support.
The automation part is giving us a cost benefit and speed; we can react faster.
It's a very useful tool to mitigate and protect your enterprise.
I observed a fifty to sixty percent reduction in operational costs after migrating to FortiGate VM.
They have a platform that organizes their networks and access effectively.
We haven't used MPLS for over five years now, and it was extremely beneficial to see the changes from MPLS to SD-WAN using Fortinet FortiGate.
Customers can see data within a week, indicating a quick return on investment.
 

Customer Service

Sentiment score
6.6
Fortinet FortiGate support is generally effective, but some users report delays and issues with complex problem resolution and communication.
Sentiment score
6.0
Fortinet FortiGate-VM support is responsive and knowledgeable, though regional response times and occasional inexperience need improvement.
Sentiment score
7.5
Palo Alto Networks VM-Series has responsive, knowledgeable support, though communication issues and high premium costs are noted by users.
They offer very accurate solutions.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
I would rate the technical support for Fortinet FortiGate a ten out of ten.
The speed of Fortinet's technical support is significantly faster compared to Palo Alto.
Their support is helpful and effective.
The end-user support is delayed at levels L2 and L3.
The support quality could be improved.
Resolving issues promptly.
They are responsive and provide high-quality assistance.
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiGate efficiently scales for SMEs, though hardware upgrades can be challenging, with virtual deployments offering flexibility.
Sentiment score
6.5
Fortinet FortiGate-VM offers scalable and flexible solutions, handling heavy traffic with adaptability across diverse deployment environments.
Sentiment score
7.4
Palo Alto Networks VM-Series offers high scalability and adaptability, with some configuration challenges but generally positive user experiences.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
Fortinet FortiGate-VM adapts effectively; for example, you have a limited number of VPN connections on VM01, accommodating around 1,000 remote users, and if the customer needs another endpoint, we can deploy VM02 and manage that transition effectively.
Scalability is well-supported, with the notable ability to implement features easily.
It can start with a single core and scale up to a 32-core license for a robust deployment.
They are easy to upgrade, and with credit licensing, they scale effectively according to demand.
The solution is scalable and can easily handle an increase in the number of users.
It is easy to use with an excellent graphical user interface and extensive documentation, which contributes to its high scalability.
 

Stability Issues

Sentiment score
7.7
Fortinet FortiGate is praised for its dependable stability, minimal downtime, and robust performance, especially with regular firmware updates.
Sentiment score
5.6
Fortinet FortiGate-VM is mostly stable, though updates and misconfigurations can cause occasional instability and feature-specific bugs.
Sentiment score
8.1
Palo Alto Networks VM-Series is highly stable, with minor issues during updates, making it a robust choice for users.
We're experiencing 99.999% availability consistently.
I would rate the stability of Fortinet FortiGate a ten out of ten.
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
The product has been very stable, based on my ten to eleven years of experience.
In the past couple of years, they started releasing numerous new features, and things have become somewhat unstable.
The traffic is stable and seamless.
Hardware is generally very stable.
I have not experienced any major problems or downtime.
Perfection is unlikely as the dynamic nature of traffic and constant changes can result in occasional bugs despite regular updates.
 

Room For Improvement

Users seek improvements in FortiGate's performance, web interface, reporting, documentation, licensing, and training resources.
Fortinet FortiGate-VM needs improved UI, reporting, technical support, integration, documentation, stability, and scalability, with better pricing and automation.
Palo Alto Networks VM-Series needs UI, reporting, integration, cloud compatibility, scalable features, clear pricing, and enhanced AI capabilities.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
While Fortinet claims to offer a comprehensive network solution, it falls short in addressing computer application issues, particularly server security.
When considering Sophos XG, which we also use, the logging and reporting functionality is notably more efficient.
The constant daily revisions necessitate meticulous identification of the relevant documents to prevent the use of outdated information that could jeopardize our environment.
I am concerned about Fortinet's ability to help us meet regulatory compliance because its optimal functionality requires deploying all solutions within the mesh as Fortinet products.
The API needs better integration to match accounts and objects more effectively.
Integration with CSIRT across all use levels would make it easier for administrators to stay updated on the blocked entities without manual intervention.
Most customers go for partner-enabled support, which involves multiple layers, leading to delays.
When managing the firewall, it involves a Strata Cloud web browser that requires improvement to enhance deployment ease and call center efficiency.
 

Setup Cost

Fortinet FortiGate offers robust features at a competitive price but can be costly, especially with licenses; long-term pricing negotiation advised.
Fortinet FortiGate-VM offers competitive pricing, though costs can vary based on licensing, features, and potential discounts.
Palo Alto Networks VM-Series offers robust security and flexible pricing but requires careful licensing for cost-effectiveness.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
It offers cost savings as it is generally cheaper than the competition.
It is about 20% cheaper.
FortiGate is priced lower than Palo Alto.
The license for Fortinet FortiGate-VM costs 100K to 150K Philippine pesos per year for VM1 or VM2.
They could be slightly cheaper, however, Fortinet offers a good cost-benefit ratio.
Palo Alto is expensive in terms of pricing, particularly when comparing features to cost.
The cost involves purchasing through a vendor, which might mark up due to the supply chain.
Pricing for Palo Alto Networks is higher than other OEMs, but considering the robustness and features, it gains customer trust.
 

Valuable Features

Fortinet FortiGate provides robust security, seamless integration, user-friendly interface, and cost-effective advanced threat management for diverse network environments.
Fortinet FortiGate-VM offers ease of use, robust security, and scalability, with features like SD-WAN, VPN support, and centralized management.
Palo Alto Networks VM-Series offers advanced threat management, scalability, and security for cloud and data center environments with intuitive features.
In terms of security, we have not experienced any security flaws or loopholes, and it has proven to be quite stable.
FortiGate has helped reduce the risk of cyberattacks that might disrupt our client's production.
These features help reduce our downtime, manage the ISPs, and deploy SLAs for all the website traffic.
The more integrated we become, the less we spend on solving bugs and issues, allowing us to reduce time focusing on understanding and improving our network.
Fortinet is the only provider to have successfully set up a unified operating system on all its products in the network security ecosystem.
For what we need to do, which is setting up a VPN connection between both sides and using it for SSL VPN connections for remote users, it works effectively and we haven't encountered vulnerabilities.
We use these tools to prevent all known and unknown threats using Palo Alto Networks' Wildfire and other data filtering tools to gather information, analyze traffic, manage malicious traffic, and offer visibility, control, and attack prevention.
Palo Alto's robust threat intelligence supports new updates, and I can open cases directly with their Threat Intelligence team.
The DNS security significantly enhances security through visibility and detection, allowing control over crucial traffic like DNS, which is often exploited by ransomware.
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
575
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (2nd), Unified Threat Management (UTM) (1st)
Fortinet FortiGate-VM
Ranking in Firewalls
9th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
135
Ranking in other categories
No ranking in other categories
Palo Alto Networks VM-Series
Ranking in Firewalls
12th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
65
Ranking in other categories
Advanced Threat Protection (ATP) (9th)
 

Mindshare comparison

As of October 2025, in the Firewalls category, the mindshare of Fortinet FortiGate is 20.4%, up from 19.1% compared to the previous year. The mindshare of Fortinet FortiGate-VM is 1.9%, up from 1.6% compared to the previous year. The mindshare of Palo Alto Networks VM-Series is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Market Share Distribution
ProductMarket Share (%)
Fortinet FortiGate20.4%
Fortinet FortiGate-VM1.9%
Palo Alto Networks VM-Series1.1%
Other76.6%
Firewalls
 

Q&A Highlights

DL
Mar 23, 2021
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
Samuel-Mottet - PeerSpot reviewer
User-friendly, easy to set up, and works very well for SMB customers
We are using VM01 most of the time, as we have more customers, although sometimes we can use VM02. In the EMEA region, we mainly have customers related to Fortinet FortiGate-VM. My favorite capabilities are VM01 and VM02. We use it in a hybrid cloud solution, meaning the customer on-premise is using another technology or the same. It's better for us if they are using Fortinet, and we don't face issues with this solution. For what we need to do, which is setting up a VPN connection between both sides and using it for SSL VPN connections for remote users, it works effectively and we haven't encountered vulnerabilities. It's user-friendly and easy to set up. It's designed with the customer in mind. As someone who is precise, I understand the importance of selling the solution effectively while ensuring it meets the customer's needs. This means that my focus is on gathering customer feedback. It's not just about what I see; it's about understanding the customer's perspective. Customers often want to know how they can use the solution and how to set it up, which is the main concern I address. Fortinet Security Fabric's Real-time Threat Response capabilities are satisfactory; it's a good solution.
RonnieYazdani - PeerSpot reviewer
User-friendly CLI and efficient dashboard streamline operations with robust security features
I find Palo Alto Networks VM-Series easy to deploy, and none of my customers have had significant complaints. My customers have high certifications provided by Palo Alto Networks. The friendly dashboard and the ability to easily command and use the CLI make Palo Alto Networks VM-Series a better product. It offers robust solutions, making it valuable to my customers.
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Answers from the Community

DL
Mar 23, 2021
Mar 23, 2021
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it kind of depends what you value most. PA is good at app control, web filtering and such like, they have always been top of the pile there. The GUI is very good, and their product is very user-focused. Fortinet is good for scalability and predictable high throughput (ASICs in the...
2 out of 4 answers
AT
Mar 20, 2021
Hi, Both FT and PA have compelling features for large Enterprises. I would like to add a few good points about Fortinetwhich might be helpful ( from my 13 years of engagement with them as Distributor and Partner) Fortinet:  Have higher throughput; which comes with competitive rates Wide range of models to select to meet your requirement, without spending heavliy Outstanding customer support and very active customer care team Easly available skilled resources from the channel for deployment and post-implementation support  Regards Abhilash
LD
Mar 22, 2021
Hi PaloAlto is better when working on app control feature and special virtual wire links. Execpt that specific point, Fortinet is above. Best Regards, Damien
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
16%
Comms Service Provider
7%
Financial Services Firm
6%
Manufacturing Company
6%
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
10%
Performing Arts
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business351
Midsize Enterprise130
Large Enterprise187
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise31
Large Enterprise34
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise17
Large Enterprise25
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
Features comparison between Palo Alto and Fortinet firewalls
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it...
Which would you recommend - FortiGate VM or Azure Firewall?
Both of these solutions are excellent options that provide flexible scalability and solid security. Fortinet Fortigat...
What do you like most about Fortinet FortiGate-VM?
An enhanced security solution for any kind of alert that we have configured.
How does Azure Firewall compare with Palo Alto Networks VM Series?
Both products are very stable and easily scalable. The setup of Azure Firewall is easy and very user-friendly and the...
What is your experience regarding pricing and costs for Palo Alto Networks VM-Series?
The pricing is more on the expensive side, but it is justified due to its functionality, reliability, and throughput,...
 

Also Known As

No data available
FortiGate Virtual Appliance, FortiGate-VM
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Security7 Networks, COOPENAE
Warren Rogers Associates
Find out what your peers are saying about Fortinet FortiGate-VM vs. Palo Alto Networks VM-Series and other solutions. Updated: September 2025.
870,701 professionals have used our research since 2012.