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Fortinet FortiGate-VM vs Palo Alto Networks VM-Series comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Fortinet FortiGate is valued for affordability, cost savings, enhanced security, operational efficiency, quick implementation, and long-term ROI benefits.
Sentiment score
8.2
Fortinet FortiGate-VM enhances network stability and security, offering cost savings and scalability, though ROI perceptions vary among users.
Sentiment score
7.1
Palo Alto Networks VM-Series offers strong ROI with enhanced security, increased agility, and significant time savings for users.
Clients are now comfortable and not wasting productive hours on IT support.
The automation part is giving us a cost benefit and speed; we can react faster.
It's a very useful tool to mitigate and protect your enterprise.
I observed a fifty to sixty percent reduction in operational costs after migrating to FortiGate VM.
They have a platform that organizes their networks and access effectively.
Customers can see data within a week, indicating a quick return on investment.
 

Customer Service

Sentiment score
7.0
Fortinet FortiGate's customer service varies, with praise for responsiveness but criticism for slow, sometimes inadequate technical support.
Sentiment score
6.6
Fortinet FortiGate-VM support is praised for responsiveness but faces criticism for response times, expertise, and regional consistency.
Sentiment score
7.6
Palo Alto Networks VM-Series support is responsive and professional, but some users note room for improvement in efficiency.
I would rate their support for FortiGate a nine out of ten.
They offer very accurate solutions.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
Their support is helpful and effective.
The end-user support is delayed at levels L2 and L3.
Customer service and support are very good.
The support quality could be improved.
Resolving issues promptly.
They are responsive and provide high-quality assistance.
 

Scalability Issues

Sentiment score
7.3
Fortinet FortiGate scales well for diverse enterprises, though planning and licensing are crucial to avoid hardware limitations.
Sentiment score
8.1
Fortinet FortiGate-VM offers scalable and efficient performance in virtual environments, with flexibility and enhanced capacity compared to hardware.
Sentiment score
7.6
Palo Alto Networks VM-Series is scalable, satisfying users despite some cloud integration challenges, and suitable for diverse enterprises.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
It can start with a single core and scale up to a 32-core license for a robust deployment.
They are easy to upgrade, and with credit licensing, they scale effectively according to demand.
The solution is scalable and can easily handle an increase in the number of users.
It is easy to use with an excellent graphical user interface and extensive documentation, which contributes to its high scalability.
 

Stability Issues

Sentiment score
7.9
Fortinet FortiGate is generally stable and reliable, with minor issues arising from new features, firmware updates, or hardware constraints.
Sentiment score
7.9
Fortinet FortiGate-VM is generally reliable, with occasional stability issues that improve with proper sizing, configuration, and updates.
Sentiment score
8.3
Palo Alto Networks VM-Series is praised for stability and reliability, despite occasional bugs and manual interventions during upgrades.
We're experiencing 99.999% availability consistently.
I would rate the stability of Fortinet FortiGate a ten out of ten.
We have not had any problems with the operating systems or maintenance of subscriptions.
Recently they have had more, requiring internal testing to ensure deployment stability.
Hardware is generally very stable.
I have not experienced any major problems or downtime.
Perfection is unlikely as the dynamic nature of traffic and constant changes can result in occasional bugs despite regular updates.
 

Room For Improvement

Fortinet FortiGate needs enhancements in firmware, usability, integration, support, reporting, VPN, cloud integration, and documentation for seamless use.
Fortinet FortiGate-VM requires improvements in UI, stability, support, pricing, cloud integration, analytics, and user-friendly management.
Palo Alto Networks VM-Series needs better integration, scalability, documentation, cloud compatibility, and improved features to address user concerns and performance.
By providing an integrated solution, users would have access to all features and functionalities within a single window, eliminating the need to navigate through multiple windows.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
The constant daily revisions necessitate meticulous identification of the relevant documents to prevent the use of outdated information that could jeopardize our environment.
The API needs better integration to match accounts and objects more effectively.
Now, these features require separate products like FortiManager, FortiAnalyzer, and a FortiCloud subscription for reporting.
We cannot really position the Fabric if the licenses, renewal parts, or other components have monetary requirements that hinder full utilization.
Integration with CSIRT across all use levels would make it easier for administrators to stay updated on the blocked entities without manual intervention.
Most customers go for partner-enabled support, which involves multiple layers, leading to delays.
When managing the firewall, it involves a Strata Cloud web browser that requires improvement to enhance deployment ease and call center efficiency.
 

Setup Cost

Fortinet FortiGate offers competitive pricing with upfront affordability, simple licensing, and long-term value, despite potentially high renewal costs.
Fortinet FortiGate-VM is competitively priced, with flexible licensing, though costs can rise with scaling and advanced features.
Palo Alto Networks' VM-Series pricing is high but justified by advanced security features, with flexible licensing aiding budget management.
The most expensive part is the renewal of the license subscription.
FortiGate is priced lower than Palo Alto.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
The license for Fortinet FortiGate-VM costs 100K to 150K Philippine pesos per year for VM1 or VM2.
They could be slightly cheaper, however, Fortinet offers a good cost-benefit ratio.
FortiGate VM is considered a premium product, which can be costly.
Palo Alto is expensive in terms of pricing, particularly when comparing features to cost.
The cost involves purchasing through a vendor, which might mark up due to the supply chain.
Pricing for Palo Alto Networks is higher than other OEMs, but considering the robustness and features, it gains customer trust.
 

Valuable Features

Fortinet FortiGate delivers robust security features and intuitive management, offering scalable and affordable network protection solutions.
Fortinet FortiGate-VM provides robust security, easy management, seamless integration, flexibility, and cost-effective protection with comprehensive features and control.
Palo Alto Networks VM-Series excels in threat prevention, scalability, and user-friendly management, integrating advanced security features and cloud services.
The firewall, IPS, and VPN functions are the most valuable features.
FortiGate provides solid protection against viruses, malware, and other threats.
In terms of security, we have not experienced any security flaws or loopholes, and it has proven to be quite stable.
The more integrated we become, the less we spend on solving bugs and issues, allowing us to reduce time focusing on understanding and improving our network.
FortiGate VM allows me to avoid the hardware lease recycle every five to eight years.
Fortinet Security Fabric and real-time threat response capabilities are the main selling points.
We use these tools to prevent all known and unknown threats using Palo Alto Networks' Wildfire and other data filtering tools to gather information, analyze traffic, manage malicious traffic, and offer visibility, control, and attack prevention.
Palo Alto's robust threat intelligence supports new updates, and I can open cases directly with their Threat Intelligence team.
The DNS security significantly enhances security through visibility and detection, allowing control over crucial traffic like DNS, which is often exploited by ransomware.
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
357
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Fortinet FortiGate-VM
Ranking in Firewalls
9th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
121
Ranking in other categories
No ranking in other categories
Palo Alto Networks VM-Series
Ranking in Firewalls
12th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
64
Ranking in other categories
Advanced Threat Protection (ATP) (9th)
 

Mindshare comparison

As of June 2025, in the Firewalls category, the mindshare of Fortinet FortiGate is 21.4%, up from 17.8% compared to the previous year. The mindshare of Fortinet FortiGate-VM is 1.9%, up from 1.6% compared to the previous year. The mindshare of Palo Alto Networks VM-Series is 0.9%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls
 

Q&A Highlights

DL
Mar 23, 2021
 

Featured Reviews

Jorge Martínez - PeerSpot reviewer
Offers good SD-WAN capabilities and integrates easily with Fortinet devices
I am not part of the initial setup or deployment process since I work in presales. The setup or deployment is quite easy, as you can do a one-touch deployment that automatically connects to the FortiManager cloud when you connect it to a broadband or dynamic IP, allowing you to start the configuration from that point. We usually sell it for on-premises setups. It's on the cloud only when the client has virtual machines or their own service. Sometimes they have a service on the cloud like AWS, but it's more difficult to sell now because AWS has an e-commerce option where you can buy FortiGate directly. The only thing you need is someone to manage and configure.
Sitti Ridzma Salahuddin - PeerSpot reviewer
Integrates seamlessly and helps with real-time threat response
Since the solution we offered was a complete suite with Fortinet FortiGate-VM, it was easier for them to manage because they have FortiManager as well. The main reason they wanted to position FortiGate in the cloud was so that they could easily deploy through FortiManager. That was the selling point we had for them. Especially for their multiple branches, where they had approximately 60 sites, and some assets were in AWS, it was really a good deployment opportunity. FortiManager and FortiAnalyzer were also part of that solution.
RonnieYazdani - PeerSpot reviewer
User-friendly CLI and efficient dashboard streamline operations with robust security features
I find Palo Alto Networks VM-Series easy to deploy, and none of my customers have had significant complaints. My customers have high certifications provided by Palo Alto Networks. The friendly dashboard and the ability to easily command and use the CLI make Palo Alto Networks VM-Series a better product. It offers robust solutions, making it valuable to my customers.
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Answers from the Community

DL
Mar 23, 2021
Mar 23, 2021
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it kind of depends what you value most. PA is good at app control, web filtering and such like, they have always been top of the pile there. The GUI is very good, and their product is very user-focused. Fortinet is good for scalability and predictable high throughput (ASICs in the...
2 out of 4 answers
AT
Mar 20, 2021
Hi, Both FT and PA have compelling features for large Enterprises. I would like to add a few good points about Fortinetwhich might be helpful ( from my 13 years of engagement with them as Distributor and Partner) Fortinet:  Have higher throughput; which comes with competitive rates Wide range of models to select to meet your requirement, without spending heavliy Outstanding customer support and very active customer care team Easly available skilled resources from the channel for deployment and post-implementation support  Regards Abhilash
LD
Mar 22, 2021
Hi PaloAlto is better when working on app control feature and special virtual wire links. Execpt that specific point, Fortinet is above. Best Regards, Damien
 

Top Industries

By visitors reading reviews
Educational Organization
15%
Computer Software Company
15%
Comms Service Provider
8%
Manufacturing Company
6%
Computer Software Company
20%
Financial Services Firm
8%
Government
6%
Comms Service Provider
6%
Computer Software Company
17%
Financial Services Firm
14%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

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Which would you recommend - FortiGate VM or Azure Firewall?
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What do you like most about Fortinet FortiGate-VM?
An enhanced security solution for any kind of alert that we have configured.
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Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
FortiGate Virtual Appliance, FortiGate-VM
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Security7 Networks, COOPENAE
Warren Rogers Associates
Find out what your peers are saying about Fortinet FortiGate-VM vs. Palo Alto Networks VM-Series and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.