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Oracle Payroll vs UKG comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle Payroll
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
Global Payroll (17th)
UKG
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
125
Ranking in other categories
Benefits Administration (4th), Talent Management (6th), Employee Scheduling Software (1st), Cloud HCM (6th), Employee Time Tracking Software (2nd), HR Analytics Software (2nd), Talent Acquisition (6th), AI-Agents for HR (5th)
 

Mindshare comparison

While both are Human Capital Management solutions, they serve different purposes. Oracle Payroll is designed for Global Payroll and holds a mindshare of 2.1%, up 2.1% compared to last year.
UKG, on the other hand, focuses on Cloud HCM, holds 4.6% mindshare, down 5.6% since last year.
Global Payroll Mindshare Distribution
ProductMindshare (%)
Oracle Payroll2.1%
Deel Global Payroll6.8%
ADP Streamline4.6%
Other86.5%
Global Payroll
Cloud HCM Mindshare Distribution
ProductMindshare (%)
UKG4.6%
Workday HCM9.5%
SAP SuccessFactors8.4%
Other77.5%
Cloud HCM
 

Featured Reviews

BM
Dupty Chief Information Technology Officer at a financial services firm with 1,001-5,000 employees
The self-service helps increase employee loyalty
The reporting could use some improvement. It doesn't shorten the data that it displays to the employee. At the moment you have to scroll through all of the results in order to find what you are looking for. Another improvement that should be implemented in the next release is the appraisal. For the appraisal model, we have to go to another solution because the one included is not supporting us in our needs.
Streamlined time tracking boosts operational efficiency across multiple regions
The time tracking feature is the most effective for employee management. UKG is used in Europe, the United States, Australia, and East Asian countries for HR activities like payroll. The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution increases the employees' loyalty to the organization since everything regarding their salary, health, insurance, etc. is there, and the employees can also check to see what activity is done on their files."
"The price for the product is high but it has a lot of functionality."
"Customer service is fabulous by some levels."
"Payroll is reliable."
"Customer service is great."
"It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want."
"UltiPro has allowed me to provide management with meaningful and informative reporting."
"We are contacted on a regular basis by other vendors and we always tell them that we are totally satisfied with our current solution."
"I like the ease of use with the system and the integration between HRIS and payroll."
 

Cons

"The reporting could use some improvement."
"Implementation was incomplete."
"The tool needs improvement on the configuration side."
"In-house scale of 1-10, 5."
"We did encounter some deployment issues."
"The platform's features need enhancement while being used as a recruiting tool."
"Depending on who you get on the phone, customer service is either fantastic or non-existent."
"Customer service is hit or miss. We keep being told that Ulti wants to provide top-notch customer service, but it's not being delivered when you have to wait days, weeks, or even months to get issues worked on or resolved."
"General cases sometimes languish for weeks without resolution; have had varying levels of success with different technical resources."
 

Pricing and Cost Advice

Information not available
"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
"The pricing depends on the number of licenses we buy."
"The platform is not affordable but also not the most expensive."
"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."
"If you're going for the full suite, it can be fairly pricey."
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Financial Services Firm
12%
Manufacturing Company
10%
Healthcare Company
8%
Construction Company
12%
Financial Services Firm
12%
Outsourcing Company
11%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise43
Large Enterprise48
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with UKG?
UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.
What is your primary use case for UKG?
I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...
What advice do you have for others considering UKG?
Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use it. Expanding the awareness is essential for greater adoption. Overall, I would...
 

Comparisons

 

Also Known As

Oracle Global Payroll, Global Payroll
UKG Pro, UKG Dimensons, UKG Ready
 

Overview

 

Sample Customers

INFRA S.A. de C.V., Argentine Producers Cooperative, KBBO, Advantage Sales & Marketing LLC, Tech Mahindra Limited, National Instruments Corp., La Poste, eVerge Group, Standard Life, Overhead Door Corporation
Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
Find out what your peers are saying about Deel, SAP, Remote and others in Global Payroll. Updated: August 2026.
913,654 professionals have used our research since 2012.