OpenText Operations Orchestration and Tungsten RPA compete in the automation solutions category. OpenText Operations Orchestration excels in IT system integration, while Tungsten RPA offers advanced AI-driven automation and customization options.
Features: OpenText Operations Orchestration offers robust workflow automation, IT integration, and scalable infrastructure. Tungsten RPA focuses on flexible automation solutions with AI enhancements, allowing complex task automation and adaptive responses.
Room for Improvement: OpenText Operations Orchestration could improve by offering more flexible licensing options and enhancing its GUI-based drag-and-drop flow building capabilities. Additionally, expanding support for more IT domains like Cloud and Security Ops would be beneficial. Tungsten RPA could enhance its integration capabilities with third-party tools, improve its OCR performance compared to market leaders, and simplify server-based deployment management.
Ease of Deployment and Customer Service: OpenText Operations Orchestration provides a straightforward deployment process tailored for enterprise-level IT environments with strong support channels. Tungsten RPA offers rapid deployment with a modular approach and responsive customer service focusing on quick resolution times.
Pricing and ROI: OpenText Operations Orchestration typically involves a high initial setup cost but offers a long-term ROI by reducing IT overhead. Tungsten RPA presents a flexible pricing model allowing quick implementation and potentially faster ROI due to lower initial investments.
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
They don't always understand the processes I'm trying to implement.
They are very responsive and have been able to resolve any issues I have encountered.
I would rate the technical support as a nine out of ten because it is quite fast and courteous.
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
The stability of Fortra's Automate is excellent.
It has very robust features, and it is not prone to instability.
Integration with Amazon S3 is somewhat lacking.
I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial.
I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning.
Competitors are often more expensive than Automate.
It offered what we wanted at a good, competitive price.
It does a lot but also costs a lot.
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities.
I really like the API functionality; it's a slick aspect of the solution when I'm using it.
Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.
Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.
What are Automate's Key Features?In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.
OpenText Operations Orchestration (OO) automates, integrates, and orchestrates any IT process, on cloud or off. Automate using low-code/no-code workflow authoring options. Integrate with an API rich, extensible platform. Centrally orchestrate powerful, scalable workflows.
With OO you can automate and orchestrate infrastructure automation and IT processes from service fulfillment to incident remediation, cloud service delivery, and disaster recovery.
Operations Orchestration offers the tools needed to provide enterprise wide orchestration capabilities:
Operations Orchestration offers the following components:
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