OpenText Operations Orchestration and Tungsten RPA compete in the automation solutions category. OpenText Operations Orchestration excels in IT system integration, while Tungsten RPA offers advanced AI-driven automation and customization options.
Features: OpenText Operations Orchestration offers robust workflow automation, IT integration, and scalable infrastructure. Tungsten RPA focuses on flexible automation solutions with AI enhancements, allowing complex task automation and adaptive responses.
Room for Improvement: OpenText Operations Orchestration could improve by offering more flexible licensing options and enhancing its GUI-based drag-and-drop flow building capabilities. Additionally, expanding support for more IT domains like Cloud and Security Ops would be beneficial. Tungsten RPA could enhance its integration capabilities with third-party tools, improve its OCR performance compared to market leaders, and simplify server-based deployment management.
Ease of Deployment and Customer Service: OpenText Operations Orchestration provides a straightforward deployment process tailored for enterprise-level IT environments with strong support channels. Tungsten RPA offers rapid deployment with a modular approach and responsive customer service focusing on quick resolution times.
Pricing and ROI: OpenText Operations Orchestration typically involves a high initial setup cost but offers a long-term ROI by reducing IT overhead. Tungsten RPA presents a flexible pricing model allowing quick implementation and potentially faster ROI due to lower initial investments.
| Product | Market Share (%) |
|---|---|
| Tungsten RPA | 2.0% |
| OpenText Operations Orchestration | 0.5% |
| Other | 97.5% |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 2 |
| Large Enterprise | 20 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 1 |
| Large Enterprise | 18 |
OpenText Operations Orchestration (OO) automates, integrates, and orchestrates any IT process, on cloud or off. Automate using low-code/no-code workflow authoring options. Integrate with an API rich, extensible platform. Centrally orchestrate powerful, scalable workflows.
With OO you can automate and orchestrate infrastructure automation and IT processes from service fulfillment to incident remediation, cloud service delivery, and disaster recovery.
Operations Orchestration offers the tools needed to provide enterprise wide orchestration capabilities:
Operations Orchestration offers the following components:
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