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OpenText Enterprise Security Manager vs Singularity Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Enterprise Securit...
Ranking in Security Information and Event Management (SIEM)
21st
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
98
Ranking in other categories
No ranking in other categories
Singularity Platform
Ranking in Security Information and Event Management (SIEM)
38th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
AI-Powered Cybersecurity Platforms (12th)
 

Mindshare comparison

As of December 2025, in the Security Information and Event Management (SIEM) category, the mindshare of OpenText Enterprise Security Manager is 1.6%, up from 1.2% compared to the previous year. The mindshare of Singularity Platform is 0.3%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
OpenText Enterprise Security Manager1.6%
Singularity Platform0.3%
Other98.1%
Security Information and Event Management (SIEM)
 

Featured Reviews

NM
Senior Security Engineer at Valuepoint Systems
Interpreting data effectively despite challenges in integration and support
If someone lacks the budget for a new SIEM tool with advanced capabilities, I would recommend ArcSight Enterprise Security Manager (ESM). However, if they have the budget, I would suggest looking into other options. Overall, I would give ArcSight Enterprise Security Manager (ESM) a rating of seven out of ten.
GANESAN K - PeerSpot reviewer
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Helps identify vulnerabilities, recover from attacks swiftly, and unify security management from a single console
Singularity Platform has an easy-to-use console. When it comes to customization, it has some options, but I wouldn't say it is very customizable. If you are asking if this is fully customizable, I would say it is partially customizable, not fully customizable. In some places, I can understand from a security background that they have kept those features considering security. However, it lacks customization and could enable much more than that. Even though Singularity Platform has multiple integrations with multiple solutions, it still needs more because competitive vendors such as CrowdStrike and Trend Micro provide more integrations than SentinelOne. The first thing I would say about the negative side of Singularity Platform is that it lacks some customization and integrations compared to competitors. We can integrate Fortinet and Palo Alto, which are big players, but there are many other small companies. Even Zoho is a significant player in our market, but there are no integrations for Zoho.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most useful features are directories, price, and live reporting."
"Customization. ArcSight gives you a platform to on-board out-of-the-box devices with a more accurate way of collecting desired logs/events."
"Feature-rich solution which provides better network visibility for improved security"
"It prevented my users from getting infected by ransomware. It can also pinpoint the story behind every virus or network attack to our environment."
"When WannaCry attacks I can minimize the damage. My company had no protection at the time. We get alerts in ArcSight and then whenever a user got a copy of WannaCry and the WannaCry malware wants to connect to the mother ship, it alerts me in the ArcSight dashboard, and that helps us a lot. We then just go to the user and erase the malware."
"Very good real-time reporting with a good dashboard."
"There are many features that are good for clients who are looking for a good SIEM solution. They like the ease of creating a business that is effective and impressive."
"SmartConnector: Normalization parses raw logs and converts them into CEF (common event format). This is the core of the product."
"Singularity Platform's real-time personalization feature has helped our customer experience strategies by allowing us to have different workspaces where we have custom views, and depending on the use case because we have many products that use Singularity Platform, they interact with the UI in different ways, producing different elements and giving us tailored views for different products."
"During the time of attacks, if there is any data loss, we were able to easily roll back those attacks and retrieve that data for the client with a single click."
"Singularity Platform allows us to have one single view of potential threats and the health of our environment, helping us optimize operational efficiency."
 

Cons

"The initial setup could be more straightforward."
"The correlation engine effectively connects different events, significantly improving our detection reach. However, limitations exist with non-default alerts, where additional costs arise for integration."
"There are several improvements that we would like to see, including: Building a system based on a log collection (SOC), a scenario for external encroachment, and Operator training."
"ArcSight ESM's UI is a little cumbersome and complex, especially for first-time and occasional users using the console manager."
"I would like to have a feature that gives us an entire report listing what devices are integrated."
"ArcSight ESM needs to improve performance, user interface, and automation."
"The weakness in this system comes about because, with so many different logs, it is possible that the security analyst will lose information."
"The only concern is that AI needs to be integrated"
"Sometimes, these customized solutions our developers develop also get flagged in real time, and the processes get stopped and are blocked, and we have to whitelist the processes."
"The dashboards can be improved, and their dashboarding functionality needs to be better. The way the dashboards look is not really impactful or meaningful."
"The first thing I would say about the negative side of Singularity Platform is that it lacks some customization and integrations compared to competitors."
 

Pricing and Cost Advice

"ArcSight can be a little bit expensive because of the area that we work in and the cost. Licensing is mostly on a yearly basis, not monthly."
"Pricing is good, I'd rate the pricing a seven out of ten, with ten being low price. It's better than Splunk and IBM QRadar because their pricing is based on EPS."
"Price-wise, ArcSight ESM was a bit high compared to competitors, which factored into our decision to switch to Splunk. It couldn't cover all our business needs for what we wanted to implement."
"The pricing is great compared to others."
"​It is best to be an institutional buyer and directly contact the sales team, as they can provide over-the-top discounts for bulk orders.​"
"HPE ArcSight pricing might be more expensive than other SIEM solutions, but in my opinion it has powerful features and great flexibility in developing complex use cases."
"ArcSight ESM is an affordable solution, it cost approximately $200,000 for three years. This price was at a substantial discount."
"We're paying a fee for an MSSP, and the cost of the total cost of ArcSight ESM was approximately three to four million dollars a year. The price was less than similar solutions. We did not have additional fees."
Information not available
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Comparison Review

VS
Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
10%
Computer Software Company
10%
Performing Arts
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise14
Large Enterprise57
No data available
 

Questions from the Community

Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What do you like most about ArcSight Enterprise Security Manager (ESM)?
We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
What is your experience regarding pricing and costs for ArcSight Enterprise Security Manager (ESM)?
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools. It is worth the investment if you are considering the cost.
What is your experience regarding pricing and costs for Singularity Platform?
It's average. It's not cheap, but not expensive—average cost and quite affordable.
What needs improvement with Singularity Platform?
I think some parts of Singularity Platform could be improved or enhanced, as you most likely need to know the platform quite well to write queries and search for information. There are a few too ma...
What is your primary use case for Singularity Platform?
As a company, we are using Singularity Platform to manage the data on the platform. We use Singularity Platform as a unified view where we can see all the data from our applications in one place. I...
 

Also Known As

Micro Focus ArcSight, HPE ArcSight, ArcSight
No data available
 

Overview

 

Sample Customers

Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Information Not Available
Find out what your peers are saying about OpenText Enterprise Security Manager vs. Singularity Platform and other solutions. Updated: December 2025.
879,310 professionals have used our research since 2012.