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Okta Platform vs SAP Customer Data Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Okta Platform
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
94
Ranking in other categories
Single Sign-On (SSO) (2nd), Authentication Systems (5th), Privileged Access Management (PAM) (5th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), Access Management (2nd), ZTNA as a Service (3rd), Customer Identity and Access Management (CIAM) (1st), AI IT Support (2nd)
SAP Customer Data Cloud
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
Social Login (3rd)
 

Mindshare comparison

Okta Platform and SAP Customer Data Cloud aren’t in the same category and serve different purposes. Okta Platform is designed for Identity and Access Management as a Service (IDaaS) (IAMaaS) and holds a mindshare of 8.2%, down 13.9% compared to last year.
SAP Customer Data Cloud, on the other hand, focuses on Social Login, holds 28.6% mindshare.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Market Share Distribution
ProductMarket Share (%)
Okta Platform8.2%
Microsoft Entra ID18.4%
Google Cloud Identity11.0%
Other62.400000000000006%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
Social Login Market Share Distribution
ProductMarket Share (%)
SAP Customer Data Cloud28.6%
LoginRadius38.1%
Akamai Identity Cloud33.3%
Social Login
 

Featured Reviews

reviewer9216065 - PeerSpot reviewer
Sr. Cloud Security Architect at a tech services company with 11-50 employees
Centralized identity has streamlined zero trust access and automated user lifecycles
Okta Platform does what it promises that it does. It is certainly all cloud-based as a SaaS solution. For enterprises which really prefer to have their own identity within their own perimeter, Okta Platform might not be the solution they might look for. Of course, there are ways you can get your dedicated tenant, especially for governments and federal agencies and all of those things. I have not tried those use cases. I think Okta Platform is the best of the class and appears consistently at the top of the Gartner report and other research. Based on the use cases I had, I was fairly happy with it. The PAM capabilities and attribute-based access controls, ABAC, represent a new paradigm. How practical that is for enterprises to deploy largely depends upon the use cases. There is always room for improvement, and it is not just for Okta Platform but typically for every single customer identity provider. There are a lot of other things the biometric and FIDO and all of those which can certainly be improved. However, that is more of a technological constraint rather than the vendor itself.
reviewer1549194 - PeerSpot reviewer
Specialist Programmer at a tech services company with 10,001+ employees
Customizable, enhances security, and the Consent Management functionality is helpful
Gigya is a CIAM that provides registration as a service. It can be used for setting up SSO or federated SSO between different sites. It also provides the solution for consent and preference management. Screens and automated emails to customers can be highly customized, and it also provides drag…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the identity access authentication."
"The most valuable features of Okta Workforce Identity are MFA, and SSO, which have high security."
"The initial setup is easy."
"Time saved is a great example of return on investment, as Okta Workforce Identity has saved approximately 50 to 80 percent of our time."
"Okta controls all the users. It has context-based access from the user and type of device. It identifies the risk and can do a step of authentication when that user is trying to access some sensitive application from an unknown device."
"The solution can scale very well."
"The most valuable feature of this solution for most customers is access management."
"Okta Workforce Identity is reliable, and its user experience and user interface are great."
"SAP CDC is very easy to use and the best part about this tool is its documentation."
 

Cons

"The initial setup can be complex at first."
"It would be great if there were a way to save even my social media passwords and other passwords through Okta Platform and single sign-on through Okta Platform in the future."
"If that phone or device gets stolen, somebody else can log into the system using that code."
"On the admin side, we can create our own passwords instead of generating one, which is usually difficult to explain to a user."
"The solution’s policies are difficult to understand due to the policy methods. They use authentication. The solution’s workflow is also difficult and not very active. They need to have proper documentation on it. In the next release, I would like to see the workflows being more digestible."
"Okta should have at least a local peering partner for countries that align with or comply with GDPR, so there are no compliance or audit questions."
"It only facilitates provisioning and not de-provisioning."
"We faced some challenges during the Okta Identity Workforce deployment. Integrating with AWS and other cloud services posed some limitations with federated options. For instance, features like automatic user addition from AWS to the tool were missing, requiring manual intervention. The API is limited compared to the manual configuration possible through the UI."
"I have struggled to give different access to different users in the same application."
 

Pricing and Cost Advice

"Pricing might be high, but it comes down when the number of people using the product goes up."
"The product is expensive compared to other vendors."
"The price of this product could be lower."
"Price-wise, Okta Workforce Identity is a cheap solution. The overall cost depends on the license since you can negotiate with Okta or any of Okta's partners only if you opt for many licenses."
"It could be a bit too pricey for small companies. Okta Workforce Identity can add a lot of benefits, but smaller companies may not have a lot of applications that need to be managed by Okta Workforce Identity. In larger organizations, there are more departments, applications, and users to manage. Okta Workforce Identity adds a bit more value to those bigger organizations. In addition to standard licensing fees, there are also additional costs for things"
"The pricing for Okta Workforce Identity could still be improved or made cheaper. It costs from 50 to 100 euros a year per user. Okta Workforce Identity has different packages you can choose from, and my previous company had all of them, particularly the full Okta suite."
"Workforce Identity is well-priced."
"The licensing is per user per month and includes full technical support."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Financial Services Firm
9%
Computer Software Company
9%
Educational Organization
6%
Manufacturing Company
22%
Computer Software Company
12%
Energy/Utilities Company
6%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise21
Large Enterprise44
No data available
 

Questions from the Community

What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit authentication code, if we had an option to do fingerprint verification, that would ...
Ask a question
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Also Known As

Okta Customer Identity, Workforce Identity
Gigya Customer Identity Management
 

Overview

 

Sample Customers

FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Nutricia-Danone, ESI, Frontier Communications, Medialaan, Verizon Wireless, Talpa Media
Find out what your peers are saying about Microsoft, Okta, SailPoint and others in Identity and Access Management as a Service (IDaaS) (IAMaaS). Updated: January 2026.
882,103 professionals have used our research since 2012.