

Find out in this report how the two Identity and Access Management as a Service (IDaaS) (IAMaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
We have our dashboard to log in via Okta Workforce Identity.
It has saved approximately 50 to 80 percent of our time.
One Identity Active Roles provides excellent reporting and auditing functionality, allowing administrators to track permissions, actions, and responsibilities effectively.
It has saved 90% of the time compared to before.
One Identity has a theme that they want the right people to have the right set of access, and this is what they are able to provide with their tool.
They are very supportive; they just open a ticket, and they support us very professionally.
We had an issue a couple of years ago that was swiftly resolved by the support team, showing their efficiency.
We had an issue with the Okta Workforce Identity dashboard once in 2023 when we had an outage, but it recovered in a few minutes.
Everything is good, and I can give One Identity technical support a rating of ten.
One Identity's support is great.
I rate customer service and support as a seven because, although they are helpful when needed, there can be delays in responding to tickets and finding necessary fixes.
The scalability part of Okta Customer Identity is fine, there is no blocker and we can upgrade whenever we need.
It is very beneficial for large and complex environments.
If you are a major enterprise customer, it is a matter of scaling out on resources with more memory, disk, and CPU power.
The solution is highly scalable, with a scalability rating of nine.
Okta Workforce Identity is a stable product.
There are no doubts regarding the stability of Okta Customer Identity.
There were no major problems with One Identity Active Roles.
Regarding stability, One Identity Active Roles is mostly stable.
We haven't had any glitches.
If there was a fingerprint option, then only the person who has already added their fingerprint on their mobile phone could access it.
Since we started using it in 2019, we have observed numerous enhancements to increase security.
Integration with Active Directory servers, Cisco routers, and switches is not currently available.
A way to connect to various directories and integrate with cloud directories would be beneficial.
Enhancements to the console are also necessary because it is more confusing than the web interface.
The user interface needs to be more modern and scalable.
Despite the cost, it's cheaper than the potential financial loss from a security breach.
Okta Customer Identity is considered cheaper compared to other tools in the market, such as IBM and CyberArk products.
The price of Okta Customer Identity is acceptable.
It is quite expensive, costing more than 50 euros per identity.
I think our total was in the seven-figure range for a couple of years of service.
The pricing is high.
One of its most valuable features is its easy integration with various applications through its extensive application directory, offering hundreds or thousands of applications ready to configure.
It offers around eight thousand five hundred out-of-the-box connectors, providing an edge over other tools.
For the end user, it is beneficial as they do not have to remember a password or keep the password on a post-it for different applications; they just authenticate once to access several services and service providers.
It's improved our security posture. It has limited access to our crown jewels, where all our identities lie within Active Directory.
It helps in removing custom Active Directory delegation, which enhances security by eliminating unnecessary privileges, addressing identity-based breaches by reducing the number of Active Directory delegations.
Dynamic groups are also one of the best features, eliminating the need to add or manage members manually.
| Product | Market Share (%) |
|---|---|
| Okta Platform | 7.9% |
| Microsoft Entra ID | 20.3% |
| Google Cloud Identity | 12.3% |
| Other | 59.5% |
| Product | Market Share (%) |
|---|---|
| One Identity Active Roles | 10.8% |
| ManageEngine ADManager Plus | 12.6% |
| Netwrix Auditor | 9.4% |
| Other | 67.2% |


| Company Size | Count |
|---|---|
| Small Business | 36 |
| Midsize Enterprise | 21 |
| Large Enterprise | 44 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 4 |
| Large Enterprise | 19 |
Okta Platform provides comprehensive identity and access management, featuring Active Directory Sync, user management, and app auto-provisioning. It ensures security through single sign-on and adaptive multi-factor authentication.
Okta Platform offers advanced integration capabilities, allowing seamless connection with in-house and cloud applications. Security features are robust, incorporating multi-factor authentication and SSO to prevent unauthorized access. Users benefit from its ease of use and the ability to integrate and manage numerous applications effectively. While generally praised, users note areas for improvement, such as high costs and complex setups. Better integrations with on-premises systems and third-party tools are desired along with enhanced error logging and reporting features.
What are Okta's key features?Companies across industries implement Okta to secure user authentication and streamline onboarding processes. It supports access management for both on-premises and cloud applications, synchronizing directories and facilitating SaaS services. Organizations benefit from reduced credential management complexity and improved IT infrastructure compliance.
One Identity Active Roles is a highly regarded solution for Active Directory (AD) security and account management. One Identity Active Roles will enhance group, account, and directory management while eradicating the need for manual processes. The end result is a significant increase in the overall speed, efficiency, and security of the organization.
Using One Identity Active Roles, users can:
Managing accounts in AD and Azure AD can be tremendously challenging; continually keeping these important systems safe and secure presents an even greater challenge. Traditional tools can be inefficient, error-prone, and very disjointed. In today’s robust marketplace, organizations are finding it somewhat difficult to keep pace with the constant access changes in a hybrid AD ecosystem. Additionally, there are significant security issues to consider (government compliance, employee status/access changes, and other confidential business requirements). And, of course, there is a requirement to properly manage Active Directory and Azure Active Directory access in addition to managing all the other numerous SaaS and non-Windows applications that organizations use today.
Users can easily automate all of these tedious, mundane administrative tasks, keeping their systems safe and error-free. Active Roles ensures users can perform their job responsibilities more effectively, more efficiently, and with minimal manual intervention. Active Roles was created with a flexible design, so organizations can easily scale to meet your organizational needs, today, tomorrow, and in the foreseeable future.
Reviews from Real Users
A PeerSpot user who is a Network Analyst at a government tells us, “It has eliminated admin tasks that were bogging down our IT department. Before we started using Active Roles, if one of our frontline staff members deleted a user or group, it could take several hours to try to reverse that mistake. Whereas now, the most our frontline staff can do is a deprovision, which just disables everything in the background, but it's still there. We can go in and have it back the way it was two minutes later. Instead of it taking two hours, it only takes two minutes.”
Becky P., Sr Business Analyst at George Washington University, shares, “In addition, with the use of workflows and the scheduled tasks, we were able to automate and centrally manage a number of the processes as well as utilize them to work around other product limitations. Those include, but are not limited to syncing larger groups, which have 50,000 plus members, to Azure AD. We sync up to Azure AD using ARS. If we had not already had ARS in place, it would have been impossible for us to have done so in the time period we did it in. We did it in under six months. ARS probably saves us at least two weeks out of every month. It's reduced our workload by 50 percent, easily.”
We monitor all Identity and Access Management as a Service (IDaaS) (IAMaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.