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Notion vs Okta Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
Notion boosts productivity by saving up to 10% time and money, enhancing document management and exceeding user expectations.
Sentiment score
6.0
Okta Platform boosts agility, productivity, and ROI through automation, centralized security, and streamlined access management, reducing IT burdens.
I would say per document, Notion saves at least ten minutes because of easy organization and sharing skills.
Automations Engineer at Ad Up
We have our dashboard to log in via Okta Workforce Identity.
Lead Admin Systems at a financial services firm with 10,001+ employees
It has saved approximately 50 to 80 percent of our time.
Application development senior analyst at Accenture
We have seen a 60% reduction in password reset help desk tickets.
System Engineer at a retailer with 10,001+ employees
 

Customer Service

Sentiment score
7.0
Notion's customer service is praised by some but criticized for lacking support, with varied responses to mobile app issues.
Sentiment score
6.9
Okta's support is praised for effectiveness and professionalism, though some note initial delays and prefer internal resources.
Customer support is great, effective, and easy to reach.
Project Management Associate at MPost
Customer support for Notion is actually great; they are really responsive.
Head of Product at a educational organization with 201-500 employees
They are very supportive; they just open a ticket, and they support us very professionally.
Staff Infrastructure & Security Engineer at Mozn Systems
We had an issue a couple of years ago that was swiftly resolved by the support team, showing their efficiency.
IT Manager at Clear Channel
We had an issue with the Okta Workforce Identity dashboard once in 2023 when we had an outage, but it recovered in a few minutes.
Business Intelligence Developer at a consultancy with 51-200 employees
 

Scalability Issues

Sentiment score
8.4
Notion is praised for its scalability and adaptability for various projects, though pricing may become a concern when scaling.
Sentiment score
7.3
Okta Platform efficiently scales and integrates seamlessly, supporting numerous users, though coordination with Okta's team is sometimes needed.
Notion is heavily scalable, and we did not have a problem with scalability at all.
CEo at CloudPositive
Notion is highly scalable.
Founder at AppCritic
As an organization, when we scale up, the pricing tends to go very high.
Automations Engineer at Ad Up
The scalability part of Okta Customer Identity is fine, there is no blocker and we can upgrade whenever we need.
IT Administrator at a tech vendor with 1,001-5,000 employees
 

Stability Issues

Sentiment score
6.9
Notion's stability varies, with users facing occasional crashes, slowdowns, and downtime, especially with large databases and mobile use.
Sentiment score
7.9
Okta Platform is praised for exceptional stability and uptime, with minor issues and quick recovery supporting its strong reputation.
I encountered a problem once when there was an outage for a couple of days.
Founder at AppCritic
Sometimes, Notion can be slow, especially if there is too much information or during peak times.
Founder at a tech services company with 1-10 employees
Notion does have some glitches at times, such as pages reloading for long durations or databases not updating correctly.
Architect at Nexworld
Okta Workforce Identity is a stable product.
Business Intelligence Developer at a consultancy with 51-200 employees
There are no doubts regarding the stability of Okta Customer Identity.
Senior Quality Analyst at YASH Technologies
 

Room For Improvement

Notion users want better integration, automation, pricing, mobile app, offline access, user management, AI, support, and team chat features.
Okta Platform improvements target integration, authentication, documentation, cost-effectiveness, hybrid options, and better support to enhance user experience.
Notion has one big downside: the lack of an offline mode.
Founder at a tech services company with 1-10 employees
It's difficult to determine what information is private.
Founder at AppCritic
I might find myself trying to load a new page, but I am unable to move from one page to another due to frequent hanging.
Project Management Associate at MPost
If there was a fingerprint option, then only the person who has already added their fingerprint on their mobile phone could access it.
Lead Admin Systems at a financial services firm with 10,001+ employees
Since we started using it in 2019, we have observed numerous enhancements to increase security.
IT Manager at Clear Channel
Integration with Active Directory servers, Cisco routers, and switches is not currently available.
Managing Consultant at a tech vendor with 10,001+ employees
 

Setup Cost

Notion offers varied pricing plans, including a free option; costs increase with user additions and collective upgrades.
Okta Platform is easy for AD admins but costly, with justified security and feature benefits for larger organizations.
However, inviting additional users can become costly.
Founder at AppCritic
It's affordable and offers community support if I get stuck.
Project Management Associate at MPost
Generally, it is not cheap.
Head of Product at a educational organization with 201-500 employees
Despite the cost, it's cheaper than the potential financial loss from a security breach.
IT Manager at Clear Channel
Okta Customer Identity is considered cheaper compared to other tools in the market, such as IBM and CyberArk products.
Managing Consultant at a tech vendor with 10,001+ employees
The price of Okta Customer Identity is acceptable.
Senior Quality Analyst at YASH Technologies
 

Valuable Features

Notion excels in flexibility, customization, and integration, offering efficient organization, collaboration, and versatile support for workflows and teams.
Okta Platform offers advanced identity management with features like SSO, MFA, and seamless integration for enhanced security and efficiency.
The most impactful feature for project management is the ability to invite multiple client stakeholders without complication.
Founder at AppCritic
Notion has very strong integration capabilities.
Founder at a tech services company with 1-10 employees
Overall, it adds significant value to our project management by organizing our work efficiently.
Architect at Nexworld
One of its most valuable features is its easy integration with various applications through its extensive application directory, offering hundreds or thousands of applications ready to configure.
IT Manager at Clear Channel
It offers around eight thousand five hundred out-of-the-box connectors, providing an edge over other tools.
Managing Consultant at a tech vendor with 10,001+ employees
For the end user, it is beneficial as they do not have to remember a password or keep the password on a post-it for different applications; they just authenticate once to access several services and service providers.
Technical Team Lead at a computer software company with 1,001-5,000 employees
 

Categories and Ranking

Notion
Ranking in AI IT Support
12th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
17
Ranking in other categories
Project Management Software (10th), Knowledge Management Software (2nd), Document Automation Software (2nd)
Okta Platform
Ranking in AI IT Support
2nd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
89
Ranking in other categories
Single Sign-On (SSO) (2nd), Authentication Systems (5th), Privileged Access Management (PAM) (5th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (3rd), Access Management (2nd), ZTNA as a Service (5th), Customer Identity and Access Management (CIAM) (1st)
 

Mindshare comparison

As of January 2026, in the AI IT Support category, the mindshare of Notion is 1.8%, up from 1.7% compared to the previous year. The mindshare of Okta Platform is 16.3%, down from 26.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI IT Support Market Share Distribution
ProductMarket Share (%)
Okta Platform16.3%
Notion1.8%
Other81.9%
AI IT Support
 

Featured Reviews

Rusira Sathnindu - PeerSpot reviewer
Automations Engineer at Ad Up
Minimal workspace has organized policies and student records and improves team collaboration
One of the main frustrations I have is the pricing of Notion. It is really pricey; we even used to call it pretty pricey for an expensive notepad. Notion has a per-user pricing model, but I think if it was per-organization pricing with a flat rate for the whole organization regardless of how many new people join, that would be really awesome. But with their current pricing models, especially for a growing organization when scaling from ten to one hundred employees, it is going to cost a lot of money. It is ten dollars as I remember, but that is a lot because you have to pay it per person. Another issue is that sometimes their markdown editor has a great many features, but sometimes the markdown editor breaks. When I copy something from ChatGPT and paste it there, sometimes the content gets messy. Only sometimes, but when it gets messy, it is really hard to fix things up. I might have to delete the entire thing and do everything by hand. So there are some bugs related to the markdown editor, but that is not always the case. The main pain point I would say is the pricing model. I do not have more needed improvements to add regarding integrations, performance, or mobile experience. Those areas are good in my mind. I have not actually used the mobile app a lot, but from other sides that is all good. The main two needed improvements I would suggest are a better pricing model and fixes for some bugs in the markdown editor.
SumitMundik - PeerSpot reviewer
Lead Admin Systems at a financial services firm with 10,001+ employees
Authentication process improves security with quick and intuitive user interface
The best feature is the speed and execution of Okta Workforce Identity. The moment you click on single sign-on, you immediately get the notification on your mobile phone, then you do the authentication and within a second you get authenticated. The entire customer experience is very good. The user interface is pretty simple, straightforward, and really good. Multi-factor authentication in Okta Workforce Identity is very useful so people who do not have access or are trying to access using just a user ID and password will be completely blocked because of this two-factor authentication. You will get the code, and as your device is authorized in the system, only that device can be used for the authentication purpose. A third person trying to access or hack your data will not be able to do that anymore. Additionally, you don't have to remember your passwords going forward. Previously, every 60 days or 90 days, passwords kept changing. With the two-factor authentication or single sign-on option in Okta Workforce Identity, you don't have to remember it anymore or write down passwords in plain text. If something goes wrong, we have the IAM team which can unlock your account immediately if you have issues.
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Computer Software Company
11%
Comms Service Provider
10%
University
9%
Manufacturing Company
12%
Financial Services Firm
9%
Computer Software Company
9%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise3
Large Enterprise3
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise21
Large Enterprise44
 

Questions from the Community

What is your experience regarding pricing and costs for Notion?
My experience with pricing, setup cost, and licensing was fair.
What needs improvement with Notion?
Overall, Notion is doing its purpose well. One thing I may add is that it would be great if Notion had a team chat within the tool itself.A chat function within Notion would be great and would help...
What is your primary use case for Notion?
My main use case for Notion is project management and knowledge tracking.For project management and knowledge tracking, we mostly use it for roadmaps. In a typical workflow, we assign things that n...
What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit authentication code, if we had an option to do fingerprint verification, that would ...
 

Comparisons

 

Also Known As

No data available
Okta Customer Identity, Workforce Identity
 

Overview

 

Sample Customers

Startups like Loom, Mixpanel, Blinkist, Adobe, Deel and Education facilities such as USC, Dartmouth and The University of Chicago.
FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Find out what your peers are saying about Notion vs. Okta Platform and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.