

SentinelOne Singularity Complete and Norton Small Business compete in the cybersecurity solutions category. SentinelOne appears to have the upper hand due to its advanced features and higher overall robustness, whereas Norton is favored for its simplicity and user-friendliness.
Features: SentinelOne Singularity Complete is known for its advanced artificial intelligence capabilities, automated response features, and comprehensive security measures. Norton Small Business features real-time threat protection, easily accessible tools, and basic security configurations. Users find SentinelOne offers more sophisticated and comprehensive features compared to Norton.
Room for Improvement: SentinelOne users seek better integration with third-party platforms, more intuitive configuration settings, and faster updates. Norton users request enhanced mobile protections, faster threat detection, and improved user interface. SentinelOne focuses on enhancing technical integrations, while Norton focuses on expanding basic protections and speed improvements.
Ease of Deployment and Customer Service: SentinelOne's deployment is straightforward but has a learning curve, with satisfactory customer service. Norton's deployment is quick, seamless, and supported by reliable customer service. SentinelOne's initial deployment may pose challenges but offers supportive service, whereas Norton is known for easy deployment and dependable support.
Pricing and ROI: SentinelOne's higher setup costs offer excellent ROI for users who value its extensive capabilities. Norton is cost-effective, providing good ROI through simplified and effective protection. SentinelOne is a higher investment with high returns, while Norton offers cost-effective, reasonable returns.
SentinelOne Singularity Complete has helped reduce my organization's mean time to detect by fifty percent.
Since then, I have not faced any intrusions, which is one reason I chose SentinelOne over ESET.
We have not faced any attacks since we implemented it.
They do a great job of figuring out the problem and pointing you to generic documentation or working with you to fine-tune a solution.
We are using the automated email process for support, and they respond within an hour or two hours sometimes.
A chat service would be beneficial.
It's all auto-scale and auto-categorized, configuring automatically.
The tool's built-in automation for deploying the agents works well for large infrastructures like mine.
SentinelOne Singularity Complete is very scalable.
It has caused problems with interoperability between third-party tools, which could lead to entire servers crashing or specific tools failing.
This indicates room for improvement in stability when interacting with other solutions.
Initially, there were issues, particularly on the management side, but now the console is much more stable.
The only thing that prevented the attack from succeeding was a free version of Malwarebytes.
Providing a single pane of visibility for the end user would be beneficial.
It's challenging to prevent a user from manipulating their privileges or someone else's of others, and it's difficult to control what users can access at the organizational level.
If you want protection, you have to pay the price.
There are other products that are less expensive, but I tell my clients that in security, they cannot cut corners or look for the cheapest solution.
Reputation and quality are important, but especially in today’s economy, price is a significant factor.
I have an advanced app providing visibility of all my endpoints, which was not the case before.
SentinelOne has a feature to decommission automatically, which has been fantastic.
There's also automation that gives my team free time, preventing them from having to look for every alert.
| Product | Market Share (%) |
|---|---|
| SentinelOne Singularity Complete | 4.4% |
| Norton Small Business | 2.1% |
| Other | 93.5% |


| Company Size | Count |
|---|---|
| Small Business | 9 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 87 |
| Midsize Enterprise | 44 |
| Large Enterprise | 77 |
SentinelOne Singularity Complete delivers advanced endpoint protection leveraging AI-driven threat detection and behavior analysis for efficient malware and ransomware response. Its standout features enhance security insights and ensure comprehensive endpoint management.
SentinelOne Singularity Complete provides robust ransomware recovery through unique rollback capabilities and seamless integration with various security solutions. Its machine learning enhances endpoint protection, minimizing false positives and automating responses. While praised for real-time threat monitoring, incident management, and asset management, it faces challenges in managing the console, customizing UI, and maintaining policy flexibility. Some users report difficulties with deployment and integration with existing systems, and enhanced reporting, alert management, and documentation are desired. Its appeal extends to deploying across multiple operating systems, offering comprehensive security coverage and facilitating cybersecurity compliance.
What standout features does SentinelOne Singularity Complete offer?Industries implement SentinelOne Singularity Complete for its AI capabilities in advanced endpoint protection, particularly against malware and ransomware. It's utilized across diverse operating systems, aiding in real-time threat monitoring and facilitating compliance. Organizations use it for vulnerability assessments and asset management, ensuring optimal protection in complex IT environments.
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