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Norton Security Premium [EOL] vs Trend Micro Smart Protection comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Norton Security Premium [EOL]
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Trend Micro Smart Protection
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
44
Ranking in other categories
Endpoint Protection Platform (EPP) (33rd)
 

Featured Reviews

RC
Project Manager at Amdocs
User-friendly solution with good blocking
I mainly use Security Premium as an antivirus.  Security Premium's best features are blocking, notifications, and the user interface. Security Premium's cost could be lower. I've been using Security Premium for a year. Security Premium is stable - I haven't faced any issues or bugs while using…
DL
Security Architect at Kyndryl
Antivirus and malware capabilities effectively enhance threat prevention and integration
Our primary use case for Trend Micro Smart Protection is endpoint protection The most effective features of Trend Micro Smart Protection are its antivirus and malware capabilities.  Additionally, it integrates well with all our tools, including ServiceNow, for fault reporting. This integration…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the multifunctional protection."
"The internet security was a plus, and it's pretty good."
"Flexible antivirus and antimalware software. It also provides protection against ransomware. It's flexible, easy to handle, scalable, and stable."
"We like how it can check for issues. That includes files and web browsers."
"The dashboard is good."
"The product is called Norton 360 all-in-one. It is a full product."
"Protects me from internet vulnerability."
"It does not take many resources during scanning."
"The most useful feature is endpoint security."
"We do get notifications, which are helpful."
"The stability is good and I like the level of performance I can get."
"The most valuable feature of Trend Micro Smart Protection is automatic scanning."
"The most effective features of Trend Micro Smart Protection are its antivirus and malware capabilities."
"One of the most valuable features of Trend Micro Smart Protection is the integration with other solutions."
"Trend Micro is easy to use and it has good security features."
"The antivirus signature is valuable."
 

Cons

"The solution can improve the security modules."
"Having a dashboard that shows the different functions of Norton Security Premium can convince end users that the software is more than just an antivirus solution. This product offers several features, but end users think that it's just one out of the box solution, because the different functions are not explained in detail."
"I don't like the password manager of Norton Security Premium."
"The product could always be more secure."
"Sometimes the program is too complex."
"The product is an antivirus, it should be updated automatically when needed."
"Security Premium's cost could be lower."
"It would be helpful for me if this solution works on our cloud backup data."
"We were considering switching to SentinalOne because it has pre-detection, and Trend Micro does not offer this; it's something the solution should add."
"We found an issue on the server-side. Sometimes, it slows down the servers if you install it on the SQL."
"There are certain concerns with the product's stability, so it is an area where improvements are required."
"The solution’s technical support is not very good and could be improved."
"The dashboard could be easier to manage. We've experienced compatibility issues with Windows endpoint protection."
"Smart Protection could be more compatible with older operating systems like Windows XP and Windows 2000. Some of our clients have requested that."
"There are no data loss prevention features."
"The solution should improve its mobile management solution."
 

Pricing and Cost Advice

"As I have been a long-time customer, I was given a fair price of $49.95 per month for the first four to six months."
"The licensing fee for this solution is not expensive."
"I don't pay for a license."
"Security Premium costs around US$100 for three years, which is a little expensive."
"Security Premium is highly-priced."
"If they could come down in price that would be good. It's not exactly the lowest."
"The solution gives the value for the money."
"Pricing for this software is competitive."
"Its price is fine. Price-wise, it is competitive with any other vendor."
"We pay for the solution on a yearly basis. We pay approximately 100 Euros a year per user. There are no additional fees above this."
"If I'm not mistaken, for three years, for 400 licenses, we paid nearly 15,000 euros. We don't have any additional costs that we have to pay on top of that."
"The tool's licensing costs are yearly."
"The solution is a little bit expensive in comparison to other traditional tools."
"In terms of licensing cost, it falls within the average range compared to competitors, almost 7 out of 10."
"Whether something is affordable or pricy, is relative. It depends on the value an institution has attached to a capability. For us, security is a premium requirement, I can't say a solution is pricey if we are able to afford it and run it for seven years, I would say it's affordable."
"The cost seems competitive."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
12%
Performing Arts
11%
Computer Software Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise14
Large Enterprise16
 

Questions from the Community

Ask a question
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What do you like most about Trend Micro Smart Protection?
The tool offers centralized security management. The tool's deployment is flexible.
What is your experience regarding pricing and costs for Trend Micro Smart Protection?
I find that Trend Micro Smart Protection is affordable; I don't think it can be quite expensive.
What needs improvement with Trend Micro Smart Protection?
Technical support needs to be improved. We had a customer move from Trend Micro because they didn't the support. Both response time and ownership are the problems with support. Trend Micro Smart Pr...
 

Also Known As

Norton Internet Security
Trend Micro Smart Protection Complete
 

Overview

 

Sample Customers

Temple University
Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
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