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Norton Security Premium [EOL] vs Trend Micro Smart Protection comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Norton Security Premium [EOL]
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Trend Micro Smart Protection
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Endpoint Protection Platform (EPP) (30th)
 

Featured Reviews

MohammadAlshatreet - PeerSpot reviewer
Has a good dashboard and is stable, scalable, and easy to implement
The dashboard is good During scanning, sometimes, there is a heavy load on the workstation. This needs to be improved. I've been using this solution for four or five years. It is a stable solution. Norton Security Premium is scalable, and we are expanding our license. The architects and…
Amey Darekar - PeerSpot reviewer
Offers centralized security management and flexibility
The improvements required in the product depend on how it is used, meaning it can be used for endpoint security or email and collaboration security. The web gateway is used along with anti-malware, advanced protection, URL filtering, application control, and data protection. I don't have any improvements to suggest in the tool as of now, and not at least for now, as per my security assessment. There are certain concerns with the product's stability, so it is an area where improvements are required.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We like how it can check for issues. That includes files and web browsers."
"The product is called Norton 360 all-in-one. It is a full product."
"The internet security was a plus, and it's pretty good."
"The most valuable feature is the quick installation."
"It does not take many resources during scanning."
"With the heightened security around phishing, identity theft, and malware, this is a good product."
"Protects me from internet vulnerability."
"Security Premium's best features are blocking, notifications, and the user interface."
"Smart Protection is great for monitoring traffic, particularly email, and protecting the endpoints. Both are valuable."
"The antivirus signature is valuable."
"Installation is easy."
"The solution gives users peace of mind that, form an endpoint perspective, they are protected once it is installed."
"The sandboxing is more proactive and more reliable than any of the other endpoint protection solutions."
"Helps with vulnerability and patch management, making it easier to provide top-notch services to our customers."
"It integrates well with all our tools, including ServiceNow, for fault reporting."
"What I like the most is the customer pricing because it's a great value."
 

Cons

"The only problem with Norton Antivirus is that it consumes a lot of resources like CPU and memory in the background. Whenever it's scanning, my laptop becomes very slow, and the worst part is you cannot do anything about it. As this product is secured by my local IT team, you cannot even kill that process, and that's what I've felt about many other antivirus solutions. I'm using McAfee for personal use, and I have the same problem."
"During scanning, sometimes, there is a heavy load on the workstation. This needs to be improved."
"Occasionally when you open a ticket, there's a lack of understanding that prevents the solution from being resolved directly."
"Security Premium's cost could be lower."
"The product is an antivirus, it should be updated automatically when needed."
"Sometimes the program is too complex."
"I don't like the password manager of Norton Security Premium."
"It would be helpful for me if this solution works on our cloud backup data."
"Documentation-wise, they are a disaster. If you want to know something about Trend Micro, you will not find anything useful from Trend Micro themselves. You have to basically dig some blog, or you need to seek some expert to help you understand what they are offering. I have never seen such a good product with such disastrous documentation. Feature-wise, almost all vendors are providing the same features, but it is all about the integration. For example, Trend Micro is promoting their endpoint protection suite, but they never mention about the integration that they are offering with their EDR solution. They are treating each product as a separate island, and you don't know much about their integration. It would be good if they can focus on integration."
"There are no data loss prevention features."
"There are certain concerns with the product's stability, so it is an area where improvements are required."
"I'm not sure about the cloud migration part, in terms of whether it is seamless or not."
"Smart Protection could be more compatible with older operating systems like Windows XP and Windows 2000. Some of our clients have requested that."
"Trend Micro Smart Protection needs to improve its compliance features to cover more domains, such as BCIDSS rules. Enhancements in this area would enable quicker and more comprehensive compliance reporting."
"We found an issue on the server-side. Sometimes, it slows down the servers if you install it on the SQL."
"Enhanced capability to detect and protect against various malicious programs would be beneficial."
 

Pricing and Cost Advice

"Pricing for this software is competitive."
"As I have been a long-time customer, I was given a fair price of $49.95 per month for the first four to six months."
"We have a yearly license, and each license is around 20 or 30 Jordanian Dinars plus taxes."
"If they could come down in price that would be good. It's not exactly the lowest."
"Security Premium is highly-priced."
"Security Premium costs around US$100 for three years, which is a little expensive."
"The licensing fee for this solution is not expensive."
"The solution gives the value for the money."
"The pricing is good compared to Symantec and McAfee."
"In terms of pricing, in comparison to products like Kaspersky, Trend Micro's price might appear higher. However, this elevated cost can be rationalized due to the extensive features and detection engines that Trend Micro provides. The price may be a challenge for countries with economic conditions like Sri Lanka. If there was reasonable pricing for Sri Lanka, it would be a plus point."
"Instead of going for monthly or yearly licensing models, it is better to go ahead with three-year or five-year licensing models as it can be cheaper."
"Its price is fine. Price-wise, it is competitive with any other vendor."
"There is an annual license required for this solution."
"The price of Trend Micro Smart Protection is reasonable."
"If I'm not mistaken, for three years, for 400 licenses, we paid nearly 15,000 euros. We don't have any additional costs that we have to pay on top of that."
"The solution is a little bit expensive in comparison to other traditional tools."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
12%
Computer Software Company
11%
Performing Arts
9%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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What do you like most about Trend Micro Smart Protection?
The tool offers centralized security management. The tool's deployment is flexible.
What is your experience regarding pricing and costs for Trend Micro Smart Protection?
I'm not involved in licensing, so I have no idea of the cost. However, their pricing is comparable to CrowdStrike. None of these solutions are cheap.
What needs improvement with Trend Micro Smart Protection?
The dashboard could be easier to manage. We've experienced compatibility issues with Windows endpoint protection. More support for malware and botnets would be beneficial.
 

Also Known As

Norton Internet Security
Trend Micro Smart Protection Complete
 

Overview

 

Sample Customers

Temple University
Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
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