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Microsoft Defender for Endpoint vs Norton Security Premium [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Defender for Endp...
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
210
Ranking in other categories
Endpoint Protection Platform (EPP) (2nd), Advanced Threat Protection (ATP) (3rd), Anti-Malware Tools (1st), Endpoint Detection and Response (EDR) (2nd), Microsoft Security Suite (3rd)
Norton Security Premium [EOL]
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Robert Arbuckle - PeerSpot reviewer
Security Analyst III at a healthcare company with 10,001+ employees
Automatically isolates threats and integrates with logging to reduce response time
Overall, I would evaluate the Microsoft support level that I receive at probably about a seven, but that depends on the day. It has been spotty. We have had issues where the urgency level of the Microsoft support is not as high as ours, especially during a data breach or potential data breach situation. We have had issues with some of the offshore support being lackluster. One specific thing that comes to mind is we were on a support call with our CISO on the call, and the Microsoft agent, who did not actually work for Microsoft, is one of the vendors that Microsoft uses for support, said, "Just to set expectations, my lunch break is in an hour and I am going to go away then." For us, it was already ten o'clock at night and we had been working on this for a couple of hours, trying to get a security engineer on with us. For him to tell us that he was going to go away and have lunch, it was, "Okay, but go find somebody else if you need to." It was just the lackluster approach, and it seemed like he did not really care. We seem to get a lot of this when we get non-Microsoft support. I can identify areas for improvement with Microsoft Defender for Endpoint, as it is kind of a convoluted mess to try to take care of false positives. Especially when they have been identified as false positives but they keep going off over and over again. It is great for my pocketbook because it generates a lot of on-call action, but I would really prefer more sleep at two o'clock in the morning than dealing with false positives. I would say that the unified portal for managing Microsoft Defender for Endpoint is suitable for both teams as they are all in there. It would be great if they would stop moving things around and renaming things, which makes sense. The new XDR portal is pretty nice. Being able to have it central again inside of the regular Security Center without having to open up two windows is helpful. Overall, I think it is pretty good. There is always going to be something that could be improved, such as alerting and the ability to modify alerts would be a little bit helpful to have. Being able to add more data into the alerts and turn off alerts that are not as useful would be beneficial. It is hard to say what the quantitative impact the security exposure management feature has had on our company's security, because a lot of it is kind of subjective. I think we are sitting at around a fifty percent score still, and a lot of it is just kind of unusual circumstances that we cannot really implement without breaking the organization.
RC
Project Manager at Amdocs
User-friendly solution with good blocking
I mainly use Security Premium as an antivirus.  Security Premium's best features are blocking, notifications, and the user interface. Security Premium's cost could be lower. I've been using Security Premium for a year. Security Premium is stable - I haven't faced any issues or bugs while using…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Defender for Endpoint is free and part of the licensing stack of other Microsoft products."
"Microsoft Defender for Endpoint is beneficial because we are using Microsoft Windows and all the core solutions are made by Microsoft, such as the authentic platform, operating system, and antivirus protection. It is a heterogeneous environment. We had to use third-party solutions before and update everything separately. For example, the policy for antivirus. With Microsoft Defender for Endpoint, when Microsoft Windows receives updates it will update with it. This is one main advantage of this solution."
"Defender works in the background monitoring the traffic for viruses."
"It's absolutely free to use."
"The feature I appreciate most about Microsoft Defender for Endpoint is the portal, being able to see everything rolling up into the portal for a total overview of how the organization looks for all the managed endpoints."
"It's a very complete application. I have all the controls in one site. I can track emails, attacks, and threats, and I can research information. I really like this configuration because I have all the information in place."
"The most important and the most relevant features of Defender for Endpoint are the malware and ransomware protection."
"The best feature is the fact that for certain mobiles you can control your corporate profiles versus your personal profiles. That is amazingly important. Apple just supported the separation of corporate and personal profiles, whereas Android has been doing that for quite some time... Because Android supports that, if an Android phone is lost or stolen, I can wipe out all the corporate-related information from that phone and not touch the personal side. I can separate the apps and I can separate the ability to cut and paste between apps."
"The most valuable feature is the quick installation."
"The antivirus aspect of the solution is very good."
"With the heightened security around phishing, identity theft, and malware, this is a good product."
"The dashboard is good."
"The product is called Norton 360 all-in-one. It is a full product."
"Protects me from internet vulnerability."
"Flexible antivirus and antimalware software. It also provides protection against ransomware. It's flexible, easy to handle, scalable, and stable."
"The internet security was a plus, and it's pretty good."
 

Cons

"It should support non-Windows products better. Microsoft is now one of the leading vendors in the security area. So, they should be product-independent."
"I would like to see better integration with their other security products to give better visibility from a higher level."
"I have accounts for administrators and corporate employees, but I also have accounts for students. I can't split these types of accounts. I need a separate configuration for both... I need to research how I can get alerts for only the administrative machines."
"I personally haven't experienced any pain points, but some of my coworkers feel that it isn't secure enough."
"It is not very scalable from the eyes of an MSP because there is no dashboard that you can use to see all of your devices that have Windows Defender unless you have your own dashboard or an RMM tool to actually look at it. So, you might not get to know that a particular computer of a client is doing something, and it might have got a virus. That person might know that, but unless you set it up to actually send you the information, you won't get to know that. That's one of the things that is hard with Microsoft Defender. It is not made for the MSP world where you have one pane of glass to see all of your clients with Microsoft Defender on it unless your RMM tool already has that built-in and it can see the telemetry from Microsoft Defender."
"The file scanning has room for improvement. Many people use macros within their files, so there should be a mechanism that helps us to scan them for malicious payloads."
"The initial support process can be lacking as first-line support is sometimes not well-versed technically, resulting in repeated exchanges to finally engage a knowledgeable support person."
"Microsoft support could be more knowledgeable."
"The solution can improve the security modules."
"The only problem with Norton Antivirus is that it consumes a lot of resources like CPU and memory in the background. Whenever it's scanning, my laptop becomes very slow, and the worst part is you cannot do anything about it. As this product is secured by my local IT team, you cannot even kill that process, and that's what I've felt about many other antivirus solutions. I'm using McAfee for personal use, and I have the same problem."
"I don't like the password manager of Norton Security Premium."
"Having a dashboard that shows the different functions of Norton Security Premium can convince end users that the software is more than just an antivirus solution. This product offers several features, but end users think that it's just one out of the box solution, because the different functions are not explained in detail."
"The product is an antivirus, it should be updated automatically when needed."
"During scanning, sometimes, there is a heavy load on the workstation. This needs to be improved."
"The product could always be more secure."
"Security Premium's cost could be lower."
 

Pricing and Cost Advice

"Pricing can always be lower."
"I'm not too familiar with costs as I'm an architect, though I know about online pricing, as I help two teams with online purchasing and procurement. Nowadays, everyone has an enterprise agreement, such as an E3 license, which we provide to our customers."
"Because Microsoft Defender comes as an add-on, it can be a bit expensive if you're trying to buying it separately. Another option is to upgrade, but the enterprise licenses for Microsoft can also be quite a bit pricey. Overall, the cost of Microsoft Defender compared to that of other endpoint detection solutions is slightly higher."
"You need a license to use this solution."
"The licensing costs for Microsoft Defender for Endpoint are reasonable."
"The solution is included with Microsoft Windows."
"The pricing is competitive."
"Currently, for us, Windows Defender is free with the purchase of Windows Server. Pricing is an important point for us when we are looking at the competitors of this solution. If we choose to go with another vendor, we will have to pay some license fees."
"Security Premium costs around US$100 for three years, which is a little expensive."
"We have a yearly license, and each license is around 20 or 30 Jordanian Dinars plus taxes."
"The solution gives the value for the money."
"Pricing for this software is competitive."
"Security Premium is highly-priced."
"The licensing fee for this solution is not expensive."
"If they could come down in price that would be good. It's not exactly the lowest."
"As I have been a long-time customer, I was given a fair price of $49.95 per month for the first four to six months."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
9%
Financial Services Firm
8%
Government
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business80
Midsize Enterprise40
Large Enterprise92
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise6
 

Questions from the Community

How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface, applies behavioral-based endpoint protection and response, and includes risk-ba...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push your machine hardware to "test", you don't have the usual "scan now" feature ...
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Also Known As

Microsoft Defender ATP, Microsoft Defender Advanced Threat Protection, MS Defender for Endpoint, Microsoft Defender Antivirus
Norton Internet Security
 

Interactive Demo

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Overview

 

Sample Customers

Petrofrac, Metro CSG, Christus Health
Temple University
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