Head of Technical - Systems and Security at Connex Information Technologies
Jul 7, 2023
Trend Micro has consistently been recognized as a leader for endpoint security on Gartner, which has been our top priority. Based on my personal experience, we encountered fewer ransomware attacks for Trend Micro customers in Sri Lanka.
Information Security Management Individual Contributor at First Bank of Nigeria Ltd.
Jul 17, 2022
The most valuable features of Trend Micro Smart Protection are the email gateway and R & D which have contributed to their additional capability and development.
Cybersecurity Manager at a educational organization with 1-10 employees
Feb 20, 2020
The solution needs to improve the deployment so it aligns with the latest Microsoft patches and upgrades. It makes the deployment process lengthy and painful.
Head of Technical - Systems and Security at Connex Information Technologies
Jul 7, 2023
The only notable concern is the level of support in the particular region of Sri Lanka. Following events in the past two years, the quality of technical support has regrettably declined.
The only drawback to this solution is that it needs different products for different types of clients, and it would be better to have a single agent for all of the products.
Information Security Management Individual Contributor at First Bank of Nigeria Ltd.
Jul 17, 2022
Trend Micro Smart Protection could improve the false positive with some integrations with other solutions and automated reporting. The reports should allow the user to set up some customer trigger alerts instead of the user having to look at the report manually. Additionally, the responses from sender detection and response feature could improve.
I've not explored all of the features up to now. I still need to see all of the features implemented first to be able to see if anything is missing. However, as of right now, it's working very well for us.
