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NNT Log Tracker Enterprise vs Trellix Helix Connect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NNT Log Tracker Enterprise
Ranking in Security Information and Event Management (SIEM)
63rd
Average Rating
8.2
Number of Reviews
4
Ranking in other categories
Log Management (64th)
Trellix Helix Connect
Ranking in Security Information and Event Management (SIEM)
19th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
12
Ranking in other categories
Security Incident Response (5th)
 

Mindshare comparison

As of August 2025, in the Security Information and Event Management (SIEM) category, the mindshare of NNT Log Tracker Enterprise is 0.2%, up from 0.1% compared to the previous year. The mindshare of Trellix Helix Connect is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

JT
Great for PCI compliance but issues with stability and large amounts of data
I mainly use this solution to meet PCI compliance The automation of compliance reports and the correlation of the log have been major improvements.  The most valuable feature is the predefined reports for PCI compliance. The correlation suite needs to be improved. I also think they need to…
Daniel_Martins - PeerSpot reviewer
Experiencing frequent disconnections and support challenges but benefits from quick implementation and integration capabilities
The timeout of the tenant is an area that needs improvement. When investigating and gathering information from the Helix tenant for extended periods, disconnections occur. This results in lost work and the need to restart investigations due to disconnected sessions. It is problematic when progress is lost and investigations must be restarted, resulting in lost information and significant time wastage. The capability to integrate with other TIPs or cybersecurity intelligence sources could be improved to determine whether IOCs are malicious, similar to Mandiant's functionality. The capacity to reduce false positives needs improvement as we receive many alerts from Helix that turn out to be false positives upon investigation. Enhanced capability in this area would make the system more efficient and easier to use. The dashboards could be improved as customers frequently request real-time SOC dashboard displays for Helix.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This is a very easy-to-use interface with a quick ramp-up time."
"File integrity monitoring is a very important function."
"The most valuable feature is the predefined reports for PCI compliance."
"The FIM features in the Change Tracker and the Log Tracker are the most valuable."
"As far as its core functionality goes, it’s spot-on."
"The best feature of Trellix Helix Connect is its quick implementation."
"We are able to block some advanced malware and other things."
"The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform."
"It is kind of simple and very easily deployable. You can start working with it very fast."
"The integration is very useful and very easy. You can have an API connection with any cloud and I'll be able to do both ways of communication with the help of APA."
"I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good."
"FireEye Helix's best features are its speed and use of an easy-to-understand language to send queries to the raw logs."
 

Cons

"It is able to identify the vulnerability, however, they need an option to auto-mitigate."
"Only one minor deployment issue came up and it was resolved quickly. No other areas of improvement come to mind yet."
"The correlation suite needs to be improved."
"I would like to see the integration of AI technology, so rather than manually monitoring the logs, the tool will understand it and take care of it."
"There is room for improvement in the integration capabilities of third-party tools."
"While we have top customer support and this solution is highly beneficial, there is room for improvement due to the fusion of McAfee and FireEye, which has caused some lapses in support."
"Integrations could be improved, and the dashboard could be a little better."
"Trellix needs to address the price for the product to be more appealing to customers."
"Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains."
"We have certain challenges with integrating the SOAR platform with multiple vendors."
"Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing."
"The support would rate a three out of ten. It can take one to four weeks to connect with someone who truly understands Helix and can provide solutions."
 

Pricing and Cost Advice

"Consider both their on-premises solution and their hosted solution. Both are reasonably priced."
"We have selected a perpetual license along with support."
"NNT's pricing is moderate - I would rate their pricing two-and-a-half out of ten."
"The price could be better. But I think it's rightly placed when we buy everything in one shot, and we get some discount for that. That's how we basically plan our deployment, and it's holistic. We pay for the license yearly."
"It could be cheaper, but that applies to every product."
"FireEye Helix is a little expensive."
"I rate Trellix Helix a five out of ten for pricing."
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Top Industries

By visitors reading reviews
No data available
Comms Service Provider
18%
Manufacturing Company
13%
Computer Software Company
10%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for FireEye Helix?
The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.
What needs improvement with FireEye Helix?
The timeout of the tenant is an area that needs improvement. When investigating and gathering information from the Helix tenant for extended periods, disconnections occur. This results in lost work...
What is your primary use case for FireEye Helix?
We use Trellix Helix Connect because it is a SaaS solution. I think it has its own infrastructure rather than AWS or another provider. We use the Helix SaaS and a component called Evidence Collecto...
 

Also Known As

No data available
FireEye Helix, FireEye Threat Analytics
 

Overview

 

Sample Customers

Wonga, WHSmith
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about NNT Log Tracker Enterprise vs. Trellix Helix Connect and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.