

NinjaOne and the NodeZero Platform by Horizon3.ai compete in IT management and security. NinjaOne leads in remote desktop management, while NodeZero excels in real attack testing and vulnerability management.
Features: NinjaOne offers robust monitoring, automation, and remote desktop management. Its integration with tools like Bitdefender enhances its capabilities, and the feature-rich mobile app provides immediate alerts. The NodeZero Platform focuses on proactive security through real attack simulations, creating tripwires to detect threats and providing intuitive reports for vulnerability management. Its ability to fix issues post-vulnerability identification adds a proactive layer.
Room for Improvement: NinjaOne needs to expand third-party integrations and improve its reporting and ticketing systems, with noted limitations in mobile app control. NodeZero could improve reporting for larger enterprises, integrate OSINT tools, and enhance automation. User-friendly reporting formats are also an area for potential growth.
Ease of Deployment and Customer Service: NinjaOne operates on public and hybrid clouds, easily deployable with mostly positive tech support feedback, though response times could be better. NodeZero functions in hybrid and on-premises setups, praised for its efficient support and knowledgeable staff, with minimal assistance usually required.
Pricing and ROI: NinjaOne offers competitive pricing, with negotiable options based on deployment scale, providing good ROI through efficient remote management and integration features. NodeZero's pricing is considered reasonable, balancing manual and automated pen tests, with enhanced ROI via extensive vulnerability assessments without extra costs.
NinjaOne enables significant time savings, reducing my workload by 40% to 50%, primarily due to remote management capabilities.
Time-wise, it is probably saving the service desk a day a week.
We saved money because we were able to consolidate three different tools into one.
A reduction in remediation time has been seen because it is finding things before they happen.
Being able to find them because there have been no eyes on that particular section so far ever, and fixing those potentially prevented those companies from getting breached.
So far, I have seen a return on investment with The NodeZero Platform by Horizon3.ai, as we managed to save a lot of time and effort with this because this is an autonomous tool, and our manual effort is significantly reduced because of a product of this type.
Our experience with escalation supports, including auto escalation to third-level or engineering support, has been very positive.
The customer support at NinjaOne is excellent, rated ten out of ten.
Customer support from NinjaOne is excellent.
Overall, when it comes to The NodeZero Platform's tech support, you can reach them via a chat message on their website, and they respond almost immediately.
Previously, with time-sensitive engagements, I would worry about resolving issues before deadlines. That concern has diminished as they've become more responsive and require less escalation to engineering.
The vast majority of times they are able to resolve the exact questions my team has on the first attempt, which is really good for customer or technical support.
I would rate the scalability of NinjaOne as ten out of ten.
We easily install the agent on new servers and can create scripts to automate agent installation.
NinjaOne's scalability is brilliant, as we have gone from 2,000 devices to 3,500 devices.
We have conducted pen tests in environments with hundreds of thousands of IP addresses without any scalability issues.
We currently scan approximately 1,500-2,000 assets and haven't encountered any scaling or throughput issues.
Anywhere you can put a VM, you can run another concurrent scan.
I would rate the stability a ten out of ten.
In the two years I have used it, I have never experienced any downtime or reliability issues.
NinjaOne is extremely stable.
We have not encountered any issues on the platform regarding accessibility, performance, or stability.
Regarding stability, it has never crashed, and there has not been any lagging from deployment or running.
I would rate the stability of The NodeZero Platform by Horizon3.ai as a ten.
Security and reporting, including business intelligence tools, are adequate.
NinjaOne should consider adding notifications about script executions to email, Teams, or Slack channels.
The ability to have more than one NinjaOne agent on a device at a time, as this is a significant issue in our current state.
This service reveals which credentials and email addresses are available on the deep web, as well as which domains have been set up using typo-squatting techniques.
The one thing that is very much asked from us as a service provider is DAST testing, so when a company is building a software, they could see their current security status while they are building the application.
One of the areas where improvement is needed is in the visibility and reporting for large enterprises.
The pricing for NinjaOne is appropriate for small companies.
NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender.
My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.
The pricing is much more affordable than traditional penetration tests.
It's a bit cheaper than manual penetration testing because manual testing typically allows you to scan only a few subnets.
Usually, manual penetration test scans take considerable time and money.
The software's automation tools have solved critical deployment problems for small businesses.
A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage.
Every month, every quarter, I see new features, and it is always evolving.
When a new vulnerability, such as a zero-day exploit, is identified, they review your previous scans to determine if you might be vulnerable to it, and they proactively notify you.
The detailed reports not only list the vulnerabilities that matter, but they also include direct links to patches.
The NodeZero Platform's real attack capabilities help in identifying vulnerabilities on our on-prem systems because it provides actual vulnerabilities by attacking our systems.
| Product | Mindshare (%) |
|---|---|
| The NodeZero Platform by Horizon3.ai | 1.5% |
| NinjaOne | 0.8% |
| Other | 97.7% |


| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 3 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 2 |
| Large Enterprise | 7 |
NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.
NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.
What are the most important features?
What benefits can users expect?
NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.
NodeZero by Horizon3.ai is an offensive security platform that enables users to adopt an attacker’s perspective, reveal vulnerabilities, and verify defense effectiveness with evidence-backed insights.
NodeZero provides autonomous pentesting, showing how attackers exploit misconfigurations, credentials, and exposures into attack paths. It helps focus on real risks rather than hypothetical ones, integrating seamlessly into existing IT and security workflows to streamline processes. The platform drives risk-based vulnerability management and CTEM by validating vulnerabilities and measuring resilience.
What standout features improve your security?NodeZero assists in automated penetration testing and vulnerability management in industries like finance and healthcare. It enhances security processes by complementing or replacing existing solutions, enabling efficient testing, feedback, and control validation.
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