NinjaOne vs PRTG Enterprise Monitor comparison

NinjaOne and Paessler GmbH are both solutions in the Network Monitoring Software category. NinjaOne is ranked #10 with an average rating of 8.6, while Paessler GmbH is ranked #29 with an average rating of 8.2. NinjaOne holds a 1.0% mindshare in NMS, compared to Paessler GmbH’s 0.5% mindshare. Additionally, 95% of NinjaOne users are willing to recommend the solution, compared to 90% of Paessler GmbH users who would recommend it.

NinjaOne

Read 25 NinjaOne reviews

15,529 Views
3,727 Comparison Views

95% willing to recommend

PRTG Enterprise Monitor

Read 11 PRTG Enterprise Monitor reviews

2,196 Views
2,174 Comparison Views

90% willing to recommend

NinjaOne

PRTG Enterprise Monitor

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

NinjaOne and PRTG Enterprise Monitor are competing products in the realm of IT monitoring and management. NinjaOne may have an advantage due to its flexible pricing and ease of use for small to medium-sized businesses, whereas PRTG Enterprise Monitor appeals to larger enterprises with its extensive features.

Features: NinjaOne provides remote monitoring, patch management, and endpoint management, with a focus on seamless integration for small to medium-sized businesses. PRTG Enterprise Monitor offers network, bandwidth, and application monitoring, meeting the demands of large enterprises for in-depth insights.

Room for Improvement: NinjaOne could enhance its feature set to include more comprehensive network monitoring capabilities and expand its application integration options. Additionally, increasing customization choices may improve its adaptability for larger enterprises. PRTG Enterprise Monitor, while robust, might improve the user interface for simpler navigation and enhance the simplicity of initial configuration. Also, reducing cost barriers could make it more accessible to smaller organizations.

Ease of Deployment and Customer Service: NinjaOne offers a streamlined deployment process with strong support channels, ensuring quick setup with minimal disruption. PRTG Enterprise Monitor's deployment is more complex due to extensive customization options, but benefits from dedicated customer service, providing flexibility tailored to enterprise needs.

Pricing and ROI: NinjaOne provides a competitive pricing structure with predictable costs, offering a better return on investment for smaller organizations. In contrast, PRTG Enterprise Monitor has higher initial setup costs but offers extensive features that deliver substantial value for larger organizations, justifying the investment.

To learn more, read our detailed NinjaOne vs. PRTG Enterprise Monitor Report (Updated: August 2026).

Buyer's Guide

NinjaOne vs. PRTG Enterprise Monitor

August 2026

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Helped 909,725 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NinjaOne

Ranking in Network Monitoring Software

10th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Help Desk Software (6th), Server Monitoring (2nd), IT Service Management (ITSM) (7th), Remote Access (8th), Vulnerability Management (19th), Mobile Device Management (MDM) (4th), IT Alerting and Incident Management (8th), Remote Monitoring and Management (RMM) (1st), Patch Management (3rd), MSP Backup (1st), Unified Endpoint Management (UEM) (5th), Autonomous Endpoint Management (1st)

PRTG Enterprise Monitor

Ranking in Network Monitoring Software

29th

Average Rating

7.4

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of NinjaOne is 1.0%, up from 0.7% compared to the previous year. The mindshare of PRTG Enterprise Monitor is 0.5%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
NinjaOne	1.0%
PRTG Enterprise Monitor	0.5%
Other	98.5%

Network Monitoring Software

Featured Reviews

Not Joseph Pearson

Assistant Vice President, Tech Solutions at LPL Financials

Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support

NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.

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Emmanuel Appiah Boateng

Network and Security Engineer at a educational organization with 1,001-5,000 employees

Proactive monitoring has reduced network downtime and enables rapid incident response

The main benefits PRTG Enterprise Monitor provides for us include helping us respond quickly to network problems. For our virtualization switches, we normally use a different vendor, but I am not in charge of that particular system. I have not really used the pre-configured sensors feature in PRTG. A different team handles reporting. For now, nothing really comes to mind regarding additional functions for PRTG. I think it is good for what we use it for. I cannot really say much about technical support because I have never had a situation where I have to reach out. I would give PRTG Enterprise Monitor a final rating of eight. I would definitely recommend PRTG Enterprise Monitor to other users. I am an end user of the product. I am quite satisfied with the alerting part of PRTG, as it is quite good.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The tool's most valuable feature is third-party application updates."

"NinjaOne saves me time and improves my troubleshooting process by providing information automatically so I don't have to search for it."

"If you're looking for a simple and cost-effective remote management tool, NinjaRMM is a good choice."

"NinjaOne helped us address our user complaints regarding the system as well as providing us the ability to push software updates directly from NinjaOne to the user's device."

"NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance."

"The most valuable feature we have found currently is probably patch management."

"NinjaOne's best feature is its monitoring."

"The most valuable features of NinjaOne include remote desktop management, support and assistive tools, and screen sharing."

More NinjaOne pros

"The product's most valuable feature is network analysis."

"From a technical perspective, the product's most valuable feature is SNMP, an open standard monitoring protocol that works across various network devices and operating systems, including UNIX and Windows."

"It provides a vast array of options for dashboard creation and monitoring of the activities within the environment."

"The product is easy to use and you don't need to have any training. You can use it even if you don't have an IT background."

"I would recommend PRTG Enterprise Monitor to others as it works well with Android devices, and you can try the free version before purchasing."

"It can identify downtimes and disruptions."

"The solution's ability to monitor each and every aspect of our devices, such as memory utilization and port connectivity, is valuable."

"The solution offers perfect real-time bandwidth monitoring and SNMP functionality."

More PRTG Enterprise Monitor pros

Cons

"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."

"The ability to not have a NinjaOne agent or multiple NinjaOne agents on a singular device is a big pain point for the device, and secondly, the macOS support is also what keeps it from being a higher score."

"The graphical user interface could be improved."

"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."

"The network monitoring needs to be improved."

"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."

"Lacks sufficient integrations with other PSAs."

"NinjaOne can be improved by making mobile usage on the system cheaper because it becomes an expensive commodity."

More NinjaOne cons

"PRTG Enterprise Monitor should include more functionalities and features that are similar to SolarWinds."

"The solution could be improved by introducing security features similar to those available in Teams, as the current version only monitors devices and does not integrate IoT or OT devices."

"There is no unified monitoring in PRTG. It needs a lot of improvement in terms of integration."

"They should work on minimizing false positives by sending alerts promptly and confirming errors with minimal troubleshooting requirements."

"Regarding the pricing aspect, we used to pay 5,000 dollars for PRTG Enterprise Monitor. Given that we scaled it up and there's a new pricing model, it increased to 14,000 dollars."

"The licensing policy needs to change. The current model requires customers to purchase a minimum of two thousand licenses, which is not flexible for all customers."

"When it comes to dashboard customization in PRTG Enterprise Monitor, there are not too many options, and I think that would not be a strong point for PRTG, but for our use cases, we do not really need that kind of customization."

"In my opinion, one area that could be improved in PRTG Enterprise Monitor is the capability to send SMS notifications. Notifications are crucial for alerting us to areas that require attention."

More PRTG Enterprise Monitor cons

Pricing and Cost Advice

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

"We currently pay $1.20 per device on a monthly basis."

"NinjaRMM uses a subscription model."

"The pricing is reasonable and cheaper than ConnectWise."

"The product's pricing depends on the number of PCs or devices."

"Its pricing is great."

"We got a pretty good deal. It was fairly affordable."

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

More NinjaOne pricing and cost advice

"I rate the product's pricing an eight to seven out of ten."

"PRTG Enterprise Monitor's pricing is reasonable."

"PRTG Enterprise Monitor is an expensive product."

"The pricing is $2,149 for software without maintenance, and licenses are sold in the minimum bundle of 500 interfaces."

"The solution is affordable."

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Top Industries

By visitors reading reviews

Comms Service Provider

10%

Manufacturing Company

Computer Software Company

Financial Services Firm

Healthcare Company

11%

Educational Organization

Comms Service Provider

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	3
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

What is your experience regarding pricing and costs for NinjaOne?

My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.

See all answers

What needs improvement with NinjaOne?

To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki.

See all answers

What is your primary use case for NinjaOne?

My main use case for NinjaOne is managing machines over multiple networks and locations. For managing machines across those networks or locations, we have NinjaOne deployed on all our machines, and...

See all answers

What is your experience regarding pricing and costs for PRTG Enterprise Monitor?

I would rate the pricing of PRTG Enterprise Monitor maybe a six. I think a six is fine, as it is reasonable and not expensive.

See all answers

What needs improvement with PRTG Enterprise Monitor?

When it comes to dashboard customization in PRTG Enterprise Monitor, there are not too many options, and I think that would not be a strong point for PRTG, but for our use cases, we do not really n...

See all answers

What is your primary use case for PRTG Enterprise Monitor?

I mainly use PRTG Enterprise Monitor for network infrastructure monitoring. I am currently working as a Network and Security Engineer.

See all answers

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Compared 9% of the time

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Compared 7% of the time

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Product Reports

Buyer's Guide

NinjaOne

August 2026

Download NinjaOne product report

Buyer's Guide

PRTG Enterprise Monitor

August 2026

Download PRTG Enterprise Monitor product report

Overview

NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.

NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.

What are the most important features?

Remote Monitoring: Essential for real-time insights into network and device performance.
Automation: Reduces manual tasks, increasing efficiency in IT management.
Patch Management: Timely updates for software and system security.
Mobile App: Ensures alerts and management capabilities on the go.
Third-Party Integrations: Enhances functionality by working with tools like Bitdefender.

What benefits can users expect?

Cost-Effectiveness: Appeals to small companies seeking budget-friendly IT solutions.
Performance Tracking: Improved SLA system aids in efficient performance monitoring.
Enhanced Management: Effective use of scripts and policies streamline operations.
Client Interaction: Better remote session management and asset control.

NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.

NinjaOne

PRTG Enterprise Monitor serves enterprises by ensuring comprehensive monitoring of servers, services, and applications, empowering users to track sensor data effectively and detect performance or security issues across their networks.

PRTG Enterprise Monitor is widely recognized for its capability to efficiently monitor technical sensors such as ping, uptime, CPU load, and memory usage. It supports users in tracking network resource performance, detecting malicious activity, and preventing failures. Its custom frameworks enable monitoring of certificate expirations and process availability. The intuitive interface requires no specialized IT background, featuring agentless operations that enhance responsiveness and SNMP monitoring valued across platforms. The tool is appreciated for its anomaly detection and notification features, allowing users to address issues proactively. Installation is straightforward and support is robust, although users seek enhancements in real-time SMS alerts, SAP system integration, fault management, and more flexible manual configurations.

What are the key features of PRTG Enterprise Monitor?

Network Analysis: Offers in-depth insights into network performance.
Custom Dashboards: Provides a library for tailored dashboard creation.
Alerting System: Effective user notifications prevent escalation of issues.
Agentless Monitoring: Enhances response times without installing agents.
SNMP Monitoring: Useful for monitoring multiple platforms.

What benefits and ROI should users consider?

Easy Installation: Simplifies the setup process for companies.
Proactive Anomaly Detection: Identifies and resolves issues swiftly.
Comprehensive Coverage: Ensures efficient fault detection and management.
User Support: Strong support capabilities aid troubleshooting.

Enterprises in industries such as IT services, finance, and healthcare rely on PRTG Enterprise Monitor for monitoring critical infrastructure. This includes ensuring internet connectivity, monitoring mail services, and tracking network performance and security, thereby maintaining operational efficiency and service availability.

Paessler GmbH

Sample Customers

Status Pros, Mitchell and Company

Information Not Available

Buyer's Guide

NinjaOne vs. PRTG Enterprise Monitor

August 2026

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