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PRTG Enterprise Monitor vs SolarWinds NPM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

PRTG Enterprise Monitor
Ranking in Network Monitoring Software
51st
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
11
Ranking in other categories
No ranking in other categories
SolarWinds NPM
Ranking in Network Monitoring Software
3rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
161
Ranking in other categories
IT Infrastructure Monitoring (7th), Cloud Monitoring Software (9th)
 

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of PRTG Enterprise Monitor is 0.5%, down from 0.6% compared to the previous year. The mindshare of SolarWinds NPM is 3.7%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
SolarWinds NPM3.7%
PRTG Enterprise Monitor0.5%
Other95.8%
Network Monitoring Software
 

Featured Reviews

Emmanuel Appiah Boateng - PeerSpot reviewer
Network and Security Engineer at a educational organization with 1,001-5,000 employees
Proactive monitoring has reduced network downtime and enables rapid incident response
The main benefits PRTG Enterprise Monitor provides for us include helping us respond quickly to network problems. For our virtualization switches, we normally use a different vendor, but I am not in charge of that particular system. I have not really used the pre-configured sensors feature in PRTG. A different team handles reporting. For now, nothing really comes to mind regarding additional functions for PRTG. I think it is good for what we use it for. I cannot really say much about technical support because I have never had a situation where I have to reach out. I would give PRTG Enterprise Monitor a final rating of eight. I would definitely recommend PRTG Enterprise Monitor to other users. I am an end user of the product. I am quite satisfied with the alerting part of PRTG, as it is quite good.
Vivek Jaiswal - PeerSpot reviewer
Manager IT at a manufacturing company with 1,001-5,000 employees
Central monitoring has improved outage alerts and now needs smarter detection and modern dashboards
Regarding the automated network topology and mapping feature in SolarWinds NPM, I am not satisfied with it. For static monitoring, it is acceptable. However, if it is possible, I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment. We did not have any facility to detect that in SolarWinds. I think it would be better to incorporate those types of features. Regarding customization options in SolarWinds, the ability to customize the dashboard has room for improvement. The dashboard is quite old, and we need some improvement in it. Nowadays, we have multiple tools with AI-based monitoring and web-based dashboards. SolarWinds also has a web-based dashboard, but I think there is scope for improvement in the UI. There may be other areas I would like to improve in SolarWinds NPM.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's ability to monitor each and every aspect of our devices, such as memory utilization and port connectivity, is valuable."
"I would recommend PRTG Enterprise Monitor to others as it works well with Android devices, and you can try the free version before purchasing."
"The product is easy to understand."
"The solution offers perfect real-time bandwidth monitoring and SNMP functionality."
"From a technical perspective, the product's most valuable feature is SNMP, an open standard monitoring protocol that works across various network devices and operating systems, including UNIX and Windows."
"The product's most valuable feature is network analysis."
"The product is easy to use and you don't need to have any training. You can use it even if you don't have an IT background."
"It provides a vast array of options for dashboard creation and monitoring of the activities within the environment."
"ROI for Solarwinds products is excellent."
"We were able to unify our entire company under one monitoring solution that works for everybody, saving a ton of time and significantly speeding up problem-resolution time."
"Everything has been complete and stable for our needs over the past four years."
"Technical support from SolarWinds is the best."
"The reports are excellent; they give good graphical information and a lot of great details about everything that's going on in my network, and it's easy to read and understand due to its visual nature."
"I believe the ease of setup and use, including everything, from the initial installation to the discovery of devices is the most valuable."
"Outages have reduced by probably around 90% because we're able to take and proactively add space to a disk or add processors to a server before users know there's a problem."
"Being a global company with many highly-sensitive manufacturing lines and process control environments, SolarWinds consistently delivers real-time and accurate views into the deepest parts of our environment."
 

Cons

"The solution could be improved by including a processing monitor, possibly with a language interface like Lua, allowing for writing custom sensors and processing outcomes of inputs."
"Regarding the pricing aspect, we used to pay 5,000 dollars for PRTG Enterprise Monitor. Given that we scaled it up and there's a new pricing model, it increased to 14,000 dollars."
"They should work on minimizing false positives by sending alerts promptly and confirming errors with minimal troubleshooting requirements."
"There could be more security features included in PRTG Enterprise Monitor."
"The licensing policy needs to change."
"In my opinion, one area that could be improved in PRTG Enterprise Monitor is the capability to send SMS notifications. Notifications are crucial for alerting us to areas that require attention."
"There is no unified monitoring in PRTG. It needs a lot of improvement in terms of integration."
"When it comes to dashboard customization in PRTG Enterprise Monitor, there are not too many options, and I think that would not be a strong point for PRTG, but for our use cases, we do not really need that kind of customization."
"The price of the solution can be improved."
"We encountered an inability to display graphical views of some customized reports."
"Technical Support: This is also an area where SolarWinds could do a lot better."
"The solution does not offer much customization so is somewhat inflexible."
"It has covered everything, so no improvement is required at their end. The only thing is the price."
"The tool can only monitor up to 1000 instances in a single SolarWinds console. Customers may have over 1000 instances. Hence, it needs to support a minimum of 1500 instances. It should also improve support."
"The evaluation time for the product is too short especially for large corporations."
"Yes, plenty of those that our systems team has spent hours on the phone with Solarwinds support with trying to rectify."
 

Pricing and Cost Advice

"I rate the product's pricing an eight to seven out of ten."
"The solution is affordable."
"PRTG Enterprise Monitor is an expensive product."
"PRTG Enterprise Monitor's pricing is reasonable."
"The pricing is $2,149 for software without maintenance, and licenses are sold in the minimum bundle of 500 interfaces."
"It is too expensive."
"The pricing is in the middle. It's not particularly cost-effective, but it's not overly expensive either."
"I find that the pricing is acceptable."
"We pay approximately $4,000 annually for SolarWinds NPM. There are no additional fees required other than the standard fees."
"Some solutions are open source and free."
"Our customer reports that the solution is somewhat costly and licensing is a bit complicated."
"The cost of the personal perpetual license for SolarWinds NPM is approximately $2,000."
"It is expensive."
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Comms Service Provider
11%
Healthcare Company
11%
Educational Organization
9%
Retailer
8%
Outsourcing Company
12%
Manufacturing Company
9%
Financial Services Firm
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business60
Midsize Enterprise33
Large Enterprise87
 

Questions from the Community

What is your experience regarding pricing and costs for PRTG Enterprise Monitor?
I would rate the pricing of PRTG Enterprise Monitor maybe a six. I think a six is fine, as it is reasonable and not expensive.
What needs improvement with PRTG Enterprise Monitor?
When it comes to dashboard customization in PRTG Enterprise Monitor, there are not too many options, and I think that would not be a strong point for PRTG, but for our use cases, we do not really n...
What is your primary use case for PRTG Enterprise Monitor?
I mainly use PRTG Enterprise Monitor for network infrastructure monitoring. I am currently working as a Network and Security Engineer.
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...
What is the best network monitoring software for large enterprises?
We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...
 

Also Known As

No data available
Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
 

Overview

 

Sample Customers

Information Not Available
Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Find out what your peers are saying about PRTG Enterprise Monitor vs. SolarWinds NPM and other solutions. Updated: September 2026.
915,287 professionals have used our research since 2012.