NinjaOne vs OP5 Monitor comparison

NinjaOne and ITRS are both solutions in the Network Monitoring Software category. NinjaOne is ranked #21 with an average rating of 8.3, while ITRS is ranked #39 with an average rating of 9.0. NinjaOne holds a 1.0% mindshare in NMS, compared to ITRS’s 0.6% mindshare. Additionally, 95% of NinjaOne users are willing to recommend the solution, compared to 100% of ITRS users who would recommend it.

NinjaOne

Read 24 NinjaOne reviews

8,571 Views
1,971 Comparison Views

95% willing to recommend

OP5 Monitor

Read 7 OP5 Monitor reviews

1,753 Views
1,367 Comparison Views

100% willing to recommend

NinjaOne

OP5 Monitor

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

OP5 Monitor and NinjaOne compete in IT monitoring solutions. NinjaOne appears to have the upper hand with its comprehensive features and ease of deployment, making it a preferred choice despite its higher cost.

Features: OP5 Monitor provides strong network monitoring, customizable alerts, and open-source flexibility, appealing to tech-savvy users. NinjaOne includes robust patch management, endpoint monitoring, and streamlined remote management, ideal for diverse IT environments with expansive integration options and automation features enhancing operational efficiency.

Room for Improvement: OP5 Monitor could improve its setup time and configuration complexity, making it more accessible to businesses seeking straightforward solutions. Enhancing customer support to match competitors would also be beneficial. NinjaOne, while feature-rich, can work on reducing costs to make it more accessible for budget-conscious companies. Further open-source adaptations and customization flexibility could improve its offering.

Ease of Deployment and Customer Service: OP5 Monitor requires more setup time due to complex configuration, making it suitable for tailored solutions. Customer support is reliable but could benefit from expansion. NinjaOne offers quick cloud-based deployment, perfect for rapid implementation. Comprehensive customer service and dedicated support teams facilitate smooth operations.

Pricing and ROI: OP5 Monitor offers flexible pricing and cost-effectiveness for companies with budget constraints, promising ROI for those valuing open-source customization. NinjaOne's higher cost is offset by significant ROI through advanced automation and management features, streamlining workflows and reducing operational costs, justifying its pricing with feature-rich offerings.

To learn more, read our detailed NinjaOne vs. OP5 Monitor Report (Updated: March 2026).

Buyer's Guide

NinjaOne vs. OP5 Monitor

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NinjaOne

Ranking in Network Monitoring Software

21st

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Help Desk Software (9th), Server Monitoring (5th), IT Service Management (ITSM) (8th), Remote Access (10th), Vulnerability Management (27th), Mobile Device Management (MDM) (4th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (1st), Patch Management (6th), MSP Backup (1st), Unified Endpoint Management (UEM) (7th)

OP5 Monitor

Ranking in Network Monitoring Software

39th

Average Rating

8.6

Reviews Sentiment

4.4

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (38th)

Mindshare comparison

As of March 2026, in the Network Monitoring Software category, the mindshare of NinjaOne is 1.0%, up from 0.7% compared to the previous year. The mindshare of OP5 Monitor is 0.6%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
NinjaOne	1.0%
OP5 Monitor	0.6%
Other	98.4%

Network Monitoring Software

Featured Reviews

Not Joseph Pearson

Assistant Vice President, Tech Solutions at LPL Financials

Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support

NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.

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Sumanth Arshanapally

Senior Analyst at a tech vendor with 10,001+ employees

Monitoring ease and cost-saving benefits enhance operational efficiency

The monitoring in OP5 Monitor is very easy because we can directly use custom plugins. We can write custom scripts and use those scripts directly. It's very low cost, open, and the dashboards are easy to see. We can extract the reports easily, and this is very easy to compare. Real-time monitoring in OP5 Monitor provides data every one minute or every five minutes, enabling us to get live data from the last one minute or last five minutes. OP5 Monitor gave us proper server availability, so we can always check whether a server goes down or the server CPU and memory decreases. Before reaching a particular bottleneck situation, we identified and fixed the issue, which helped us from a cost-saving business perspective. It helped us avoid application downtime.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."

"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."

"NinjaOne is a great product. It is working and it is always developing."

"The customer support at NinjaOne is excellent, rated ten out of ten."

"NinjaOne helped us address our user complaints regarding the system as well as providing us the ability to push software updates directly from NinjaOne to the user's device."

"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."

"The best features NinjaOne offers are that I can see every device across the network regardless of location, and it is fantastic at being able to really control everything we have."

"The tool's most valuable feature is third-party application updates."

More NinjaOne pros

"It monitors and continuously tests everything that is of importance to you and your users. It could be everything from monitoring disk space to CPU usage to memory. It could include determining if the response time in your e-commerce platform is quick enough, or whether you have too many bounces from some of the pages on your website. You want to monitor anything that could cost you money or time or resources. You can do that with this system. It's very flexible."

"We can also observe whatever we want, and there are no limitations."

"The API makes it pretty easy to integrate with any system."

"The monitoring in OP5 Monitor is very easy because we can directly use custom plugins; we can write custom scripts and use those scripts directly, it's very low cost, open, and the dashboards are easy to see."

"Especially with the API, where I can use the data with many other systems, it's great."

"The best feature is that it is very relatable, stable, and scalable."

"The best feature is that it is very relatable, stable, and scalable. The logger is a part of the software, but it's not the most important point of it."

"OP5 Monitor is a great choice due to its being built on an open-source monitoring tool and provides ample opportunity for customization based on specific support requirements. It is also user-friendly and easy to manage with a wide range of plugins available for use. In comparison to other enterprise tools, such as Micro Focus, OP5 Monitor stands out for its features and cost-effectiveness, making it the best tool in the market. Customization is one of the key strengths of the tool and provides a lot of capabilities. Additionally, it is easy to find support and plugins for the tool through online resources."

More OP5 Monitor pros

Cons

"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."

"I would like to see more scripts for PowerShell commands."

"The one feature that I believe needs improvement is the software patching."

"Lacks sufficient integrations with other PSAs."

"NinjaOne's dashboard could be easier to use."

"The ability to not have a NinjaOne agent or multiple NinjaOne agents on a singular device is a big pain point for the device, and secondly, the macOS support is also what keeps it from being a higher score."

"The network monitoring needs to be improved."

"NinjaOne can be improved by making mobile usage on the system cheaper because it becomes an expensive commodity."

More NinjaOne cons

"IT environments today are in constant flux. This is driven by the newer cloud technologies such as Kubernetes and Docker, etc. The whole Nagios-based monitoring system that OP5 is created on top of, is based on a host-service model. There is a need for a strategy on what to do with more dynamic environments."

"The user interface is not what we are used to these days, and should be improved."

"They need to improve the dashboard interface."

"We do not get performance reports properly, which needs improvement."

"OP5 lacks some visualization, a feature that makes some other products nice. Op5 is built for purpose, which is fine, but if you compare it with some new products, the visualization is not so appealing, especially for management... If you don't need fancy visualizations, OP5 is fine."

"The solution is useful for tweaking. However, there have been some negative experiences, such as limited report capabilities. The only report available is in PDF format, making it difficult for teams managing multiple servers to extract data in Excel format. The speaker recommends that the team improve the report capabilities to better serve users."

"We do not get performance reports properly."

More OP5 Monitor cons

Pricing and Cost Advice

"We currently pay $1.20 per device on a monthly basis."

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

"The pricing is reasonable and cheaper than ConnectWise."

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

"NinjaRMM uses a subscription model."

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

"We got a pretty good deal. It was fairly affordable."

"The product's pricing depends on the number of PCs or devices."

More NinjaOne pricing and cost advice

"OP5 has a very low price as a solution, compared to many other solutions out there."

"It was not expensive. And because it's less demanding in terms of hardware, you don't have to pay for another SQL or other database license, and you can have a huge installation on one machine..."

"The cost of the license and support are separate. If you want platinum call support, it will cost more than a regular call. I did not opt for it, as it is an additional cost."

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Top Industries

By visitors reading reviews

Computer Software Company

11%

Government

Manufacturing Company

Comms Service Provider

Manufacturing Company

12%

Government

12%

Financial Services Firm

11%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	3
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	2
Large Enterprise	5

Questions from the Community

What is your experience regarding pricing and costs for NinjaOne?

My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.

See all answers

What needs improvement with NinjaOne?

NinjaOne can be improved by making mobile usage on the system cheaper because it becomes an expensive commodity.

See all answers

What is your primary use case for NinjaOne?

My main use case for NinjaOne is patching operating systems and applications. I use NinjaOne for patching security vulnerabilities and ensuring that everything is kept up to date on the network for...

See all answers

What is your experience regarding pricing and costs for OP5 Monitor?

The price for OP5 Monitor is fine, but we don't know the exact price because it was managed by us; the customer themselves bought it and gave it to us to monitor.

See all answers

What needs improvement with OP5 Monitor?

OP5 Monitor could include application monitoring in addition to infrastructure monitoring. If application business transactions were monitored, it would be helpful. For application-related issues, ...

See all answers

What is your primary use case for OP5 Monitor?

Our previous use case for OP5 Monitor was server monitoring.

See all answers

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Compared 4% of the time

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Compared 13% of the time

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Compared 10% of the time

Opsview vs OP5 Monitor

Compared 8% of the time

PRTG Network Monitor vs OP5 Monitor

Compared 7% of the time

Splunk Observability Cloud vs OP5 Monitor

Compared 6% of the time

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Product Reports

Buyer's Guide

NinjaOne

March 2026

Download NinjaOne product report

Buyer's Guide

OP5 Monitor

March 2026

Download OP5 Monitor product report

Overview

NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.

NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.

What are the most important features?

Remote Monitoring: Essential for real-time insights into network and device performance.
Automation: Reduces manual tasks, increasing efficiency in IT management.
Patch Management: Timely updates for software and system security.
Mobile App: Ensures alerts and management capabilities on the go.
Third-Party Integrations: Enhances functionality by working with tools like Bitdefender.

What benefits can users expect?

Cost-Effectiveness: Appeals to small companies seeking budget-friendly IT solutions.
Performance Tracking: Improved SLA system aids in efficient performance monitoring.
Enhanced Management: Effective use of scripts and policies streamline operations.
Client Interaction: Better remote session management and asset control.

NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.

NinjaOne

OP5 Monitor - The Complete Monitoring Solution

OP5 Monitor is a flexible and highly scalable monitoring solution for all sizes of environments. Use just one product to monitor your IT environment regardless of location, whether on-premise, in dynamic environments, public cloud or a hybrid of these.

Digital transformation adds extra layers and complexity to the IT estate by creating a hybrid IT environment of both static and dynamic environments, that can be difficult to monitor efficiently. ITRS OP5 Monitor gives enterprises full visibility over their entire IT estate through a single pane of glass, allowing them to consolidate monitoring tools and cut down costs.

ITRS

Sample Customers

Status Pros, Mitchell and Company

Svenska Spel, Carus, VGL, Tele2, Viking Line, Clas Ohlson, Vanderlande, Försäkringskassan

Buyer's Guide

NinjaOne vs. OP5 Monitor

March 2026

Free Report: NinjaOne vs. OP5 Monitor

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