NICE Robotic Automation vs NTT-AT WinActor comparison

NICE and NTT DATA are both solutions in the Robotic Process Automation (RPA) category. NICE is ranked #32, while NTT DATA is ranked #26 with an average rating of 8.0. NICE holds a 0.6% mindshare in RPA, compared to NTT DATA’s 0.3% mindshare. Additionally, 62% of NICE users are willing to recommend the solution, compared to 50% of NTT DATA users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

NICE Robotic Automation and NTT-AT WinActor are competing in the robotic process automation market. NICE Robotic Automation appears to have the upper hand due to its advanced capabilities, while NTT-AT WinActor is favored for its robust features.

Features: NICE Robotic Automation is known for scalability, integration with existing platforms, and comprehensive process automation. NTT-AT WinActor is distinguished by its effective automation scripts, strong graphical automation, and user-friendly interface.

Ease of Deployment and Customer Service: NICE Robotic Automation is noted for straightforward deployment and responsive support. NTT-AT WinActor offers efficient deployment with extensive customer training and support, enhancing user satisfaction.

Pricing and ROI: NICE Robotic Automation requires a higher initial investment reflective of its features, with potential high returns through process optimization. NTT-AT WinActor provides competitive pricing and significant ROI potential due to its efficiency in automation.

To learn more, read our detailed NICE Robotic Automation vs. NTT-AT WinActor Report (Updated: June 2025).

Buyer's Guide

NICE Robotic Automation vs. NTT-AT WinActor

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of June 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.7%, up from 1.0% compared to the previous year. The mindshare of NICE Robotic Automation is 0.6%, up from 0.6% compared to the previous year. The mindshare of NTT-AT WinActor is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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Harish G V

Senior RPA Developer at TriNet Group

Quicker compared to other bots but not very user-friendly

There is a need for NICE to be more user-friendly. It should be designed in such a way that any developer can easily develop bots. For instance, Power Automate provides a good example of a user-friendly design that NICE can learn from. Moreover, in terms of documentation, there is very little available for NICE, making it challenging to implement the bots. So, documentation should be improved as well. There are a lot of additional features that could be included in NICE. As the NICE Robotic Automation claims, it is a low-code solution, but that is not entirely true. They need to concentrate on the prerequisites and building blocks. There should be more options available internally that are easy to use and well-developed.

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reviewer1170825

IT Planning Assistant Manager at a manufacturing company with 10,001+ employees

Frees up employee time but can't run when computer system is locked

Something that could be improved is that this solution can't run when the computer is locked, which meant we had to implement it in our own on-prem server as it never auto-locks. It would be better if, when we have scheduled a scenario, it would log into the system automatically.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We are still in the process of rolling it to production and tweaking it (our AD groups are a mess), but the improvements are priceless. Having users ID's created the same way every time without human error is the best part. We don't need to worry about why groups were not added, user rights not set to folders or missing a private folder being created, typos or just even knowing when things are done and logged."

"The most valuable features for my client are timing and scheduling."

"The most valuable feature is the drag-and-drop interface, which is very Windows-like."

"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."

"Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money."

"I actually quite liked the no-coding functionality."

"We have found the pricing to be very reasonable."

"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."

More Automate pros

"It is a kind of desktop automation. Its licensing model is a little bit different. It tends to be individual automation specific to a role. It excels at that."

"The deployment of NICE Robotic Automation is easy."

"Through interfaces called Callout (created with HTML code) it is possible to create a strong interactivity with the user. These interfaces can be extremely dynamic in relation to the behavior of a local or remote robotic flow."

"NICE is one of the only vendors that does attended and unattended out-of-the-box. Using the unattended processes we've been able to build a "feature library." We break each process down into workable chunks that we can save into a big library. The next time we come to automate a task, we already have chunks of that automation built."

"It is easy to deploy. To do the automation in NICE, you really need to use your programming expertise. There are no inbuilt features in it, and you have to create all the required features, which can be very interesting for a programmer."

"Provides good automation features."

"What we've done with the RTI client is that we've brought it into a bit more of a 21st-century feel. Our agents have the ability to move around when they want, click into stuff. They use it according to how their conversations go with the customer."

"This software is very smart - it can decide from a picture if we like that condition, and then the robot will do that action."

"The tool's most valuable feature is data import. The OCR feature helps to recognize the data. It can recognize screen and document numbers well."

Cons

"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."

"The solution has a very weak knowledge base."

"There is a lack of good development for artificial intelligence, such as machine learning."

"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."

"Some challenges include the system being too loaded or delayed in taking instructions and responding quickly as needed."

"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."

"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."

"The documentation for errors needs improvement as many of the error messages we receive are very vague."

More Automate cons

"The one thing I'd like to see, and NICE is already heavily investing in it, is improvement in the user interface itself. They call it the Designer and it's what the developers use. It is a bit clunky; that is the polite way to put it. I'd like to see it be a bit more user-friendly, a bit more intuitive, and to move to something a bit more web-based..."

"There are a few areas for improvement in the installation phase"

"The solution is not as intuitive as it could be and integrating took a lot of time."

"We haven't found it to be as powerful as some of the other platforms. From a true RPA perspective, it is pretty far behind some of the other solutions. It has emerged as a more desktop automation kind of tool, but it lacks a lot of enterprise features. It is not really a true RPA because of its licensing, which is kind of user-initiated. It would be nice it can be deployed at a more enterprise licensing model versus a user-based model. It didn't have autonomous automation so far, and they have just released this feature. They have kind of hodgepodged a bunch of products together to get there, but it is not as seamless as other solutions."

"[During the upgrade] any issues, where it couldn't remotely connect to upgrade, I needed the floor plan so I could go to that PC and have a look at it. Often it was either that the PC was switched off or had a bug or some other application needed to be reset."

"Its connectivity with other applications should be improved. In the version that I was using, it would just stop interacting with the other application. Its graphical interface should also be improved. It should have a user-friendly interface. Sometimes, people find it very difficult to understand. One of the obstacles that I faced while programming was that if I needed any kind of help, there wasn't much content on the internet. It can be very difficult to find a solution for a particular issue."

"There is a need for NICE robotics to be more user-friendly."

"The OCR has issues recognizing handwritten data."

"Something that could be improved is that this solution can't run when the computer is locked, which meant we had to implement it in our own on-prem server as it never auto-locks."

Pricing and Cost Advice

"Once you buy the software, you just pay for the support for backend help."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

More Automate pricing and cost advice

"As per my understanding, UiPath has a much lesser cost than NICE, but I am not sure."

"We pay yearly for the agent who runs the processes, plus an additional fee for maintenance costs."

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Computer Software Company

11%

Manufacturing Company

Educational Organization

Computer Software Company

24%

Financial Services Firm

20%

Manufacturing Company

Real Estate/Law Firm

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

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What is your primary use case for HelpSystems AutoMate?

I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...

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What is your experience regarding pricing and costs for Fortra Automate?

The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...

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What do you like most about NTT-AT WinActor?

The tool's most valuable feature is data import. The OCR feature helps to recognize the data. It can recognize screen...

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What needs improvement with NTT-AT WinActor?

The OCR has issues recognizing handwritten data.

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What advice do you have for others considering NTT-AT WinActor?

For the repeat tasks, we have two options. The first option is to use the scanner to set up the scheduler. Alternativ...

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Comparisons

UiPath Platform vs Automate

Compared 34% of the time

Microsoft Power Automate vs Automate

Compared 33% of the time

Blue Prism vs Automate

Compared 9% of the time

Automation Anywhere vs Automate

Compared 8% of the time

VisualCron vs Automate

Compared 6% of the time

More Automate Competitors

UiPath Platform vs NICE Robotic Automation

Compared 55% of the time

Automation Anywhere vs NICE Robotic Automation

Compared 23% of the time

Blue Prism vs NICE Robotic Automation

Compared 23% of the time

More NICE Robotic Automation Competitors

UiPath Platform vs NTT-AT WinActor

Compared 55% of the time

Microsoft Power Automate vs NTT-AT WinActor

Compared 45% of the time

More NTT-AT WinActor Competitors

Product Reports

Buyer's Guide

Automate

June 2025

Download Automate product report

Buyer's Guide

NICE Robotic Automation

June 2025

Download NICE Robotic Automation product report

Buyer's Guide

Robotic Process Automation (RPA)

June 2025

Download NTT-AT WinActor product report

Also Known As

HelpSystems Automate, Automate

No data available

NTT WinActor, WinActor, NTT-AT Robotic Process Automation Software, NTT-AT RPA

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

NICE Robotic Automation is allowing organizations to reinvent customer service in the back office and the contact center. Automation offers an immediate reduction of administrative costs for a quick return on your investment. With robots able to perform tasks four to five times faster than a human, NICE Robotic Automation enables quicker turnaround times for customer requests and improved service-level agreements (SLAs). Routine processes are completed flawlessly every time, reducing the need to allocate time for making corrections. NICE Robotic Automation is highly scalable, so a center's processing power can increase when demand does.

NICE

NTT-AT RPA accurately reproduces workflows - from simple form processing to sophisticated tasks - to streamline work.

NTT DATA

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

HelpLine, Telefonica Spain, Banca Popolare Di Sondrio

Exeo Tech Corporation

Buyer's Guide

NICE Robotic Automation vs. NTT-AT WinActor

June 2025

Free Report: NICE Robotic Automation vs. NTT-AT WinActor

Find out what your peers are saying about NICE Robotic Automation vs. NTT-AT WinActor and other solutions. Updated: June 2025.

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