NICE Robotic Automation vs NTT-AT WinActor comparison

NICE and NTT DATA are both solutions in the Robotic Process Automation (RPA) category. NICE is ranked #32, while NTT DATA is ranked #39. NICE holds a 1.2% mindshare in RPA, compared to NTT DATA’s 0.9% mindshare. Additionally, 62% of NICE users are willing to recommend the solution, compared to 50% of NTT DATA users who would recommend it.

NICE Robotic Automation

Read 7 NICE Robotic Automation reviews

1,172 Views
1,113 Comparison Views

62% willing to recommend

NTT-AT WinActor

Read 2 NTT-AT WinActor reviews

791 Views
744 Comparison Views

50% willing to recommend

NICE Robotic Automation

NTT-AT WinActor

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 4, 2024

NICE Robotic Automation and NTT-AT WinActor are competing in the robotic process automation market. NICE Robotic Automation appears to have the upper hand due to its advanced capabilities, while NTT-AT WinActor is favored for its robust features.

Features: NICE Robotic Automation is known for scalability, integration with existing platforms, and comprehensive process automation. NTT-AT WinActor is distinguished by its effective automation scripts, strong graphical automation, and user-friendly interface.

Ease of Deployment and Customer Service: NICE Robotic Automation is noted for straightforward deployment and responsive support. NTT-AT WinActor offers efficient deployment with extensive customer training and support, enhancing user satisfaction.

Pricing and ROI: NICE Robotic Automation requires a higher initial investment reflective of its features, with potential high returns through process optimization. NTT-AT WinActor provides competitive pricing and significant ROI potential due to its efficiency in automation.

To learn more, read our detailed NICE Robotic Automation vs. NTT-AT WinActor Report (Updated: March 2026).

Buyer's Guide

NICE Robotic Automation vs. NTT-AT WinActor

March 2026

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Helped 886,077 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NICE Robotic Automation

Ranking in Robotic Process Automation (RPA)

32nd

Average Rating

7.6

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

NTT-AT WinActor

Ranking in Robotic Process Automation (RPA)

39th

Average Rating

7.0

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2026, in the Robotic Process Automation (RPA) category, the mindshare of NICE Robotic Automation is 1.2%, up from 0.6% compared to the previous year. The mindshare of NTT-AT WinActor is 0.9%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Mindshare Distribution
Product	Mindshare (%)
NICE Robotic Automation	1.2%
NTT-AT WinActor	0.9%
Other	97.9%

Robotic Process Automation (RPA)

Featured Reviews

Harish G V

Senior RPA Developer at a tech vendor with 1,001-5,000 employees

Quicker compared to other bots but not very user-friendly

There is a need for NICE to be more user-friendly. It should be designed in such a way that any developer can easily develop bots. For instance, Power Automate provides a good example of a user-friendly design that NICE can learn from. Moreover, in terms of documentation, there is very little available for NICE, making it challenging to implement the bots. So, documentation should be improved as well. There are a lot of additional features that could be included in NICE. As the NICE Robotic Automation claims, it is a low-code solution, but that is not entirely true. They need to concentrate on the prerequisites and building blocks. There should be more options available internally that are easy to use and well-developed.

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reviewer1170825

IT Planning Assistant Manager at a manufacturing company with 10,001+ employees

Frees up employee time but can't run when computer system is locked

Something that could be improved is that this solution can't run when the computer is locked, which meant we had to implement it in our own on-prem server as it never auto-locks. It would be better if, when we have scheduled a scenario, it would log into the system automatically.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is easy to deploy. To do the automation in NICE, you really need to use your programming expertise. There are no inbuilt features in it, and you have to create all the required features, which can be very interesting for a programmer."

"It is a kind of desktop automation; its licensing model is a little bit different, and it tends to be individual automation specific to a role, and it excels at that."

"Through interfaces called Callout (created with HTML code) it is possible to create a strong interactivity with the user. These interfaces can be extremely dynamic in relation to the behavior of a local or remote robotic flow."

"What we've done with the RTI client is that we've brought it into a bit more of a 21st-century feel. Our agents have the ability to move around when they want, click into stuff. They use it according to how their conversations go with the customer."

"Robotic Automation has saved us time and money by moving our processes away from manual work."

"The deployment of NICE Robotic Automation is easy."

"NICE is one of the only vendors that does attended and unattended out-of-the-box. Using the unattended processes we've been able to build a "feature library." We break each process down into workable chunks that we can save into a big library. The next time we come to automate a task, we already have chunks of that automation built."

"It resulted in over £1,000,000 in savings within that first month."

More NICE Robotic Automation pros

"The tool's most valuable feature is data import. The OCR feature helps to recognize the data. It can recognize screen and document numbers well."

"This software is very smart - it can decide from a picture if we like that condition, and then the robot will do that action."

"NTT-AT WinActor has allowed our employees to focus on other things rather than the repetitive tasks that can now be given to the robot."

Cons

"We haven't found it to be as powerful as some of the other platforms. From a true RPA perspective, it is pretty far behind some of the other solutions."

"The one thing I'd like to see, and NICE is already heavily investing in it, is improvement in the user interface itself. They call it the Designer and it's what the developers use. It is a bit clunky; that is the polite way to put it. I'd like to see it be a bit more user-friendly, a bit more intuitive, and to move to something a bit more web-based..."

"Its connectivity with other applications should be improved. In the version that I was using, it would just stop interacting with the other application. Its graphical interface should also be improved. It should have a user-friendly interface. Sometimes, people find it very difficult to understand. One of the obstacles that I faced while programming was that if I needed any kind of help, there wasn't much content on the internet. It can be very difficult to find a solution for a particular issue."

"The solution is not as intuitive as it could be and integrating took a lot of time."

"[During the upgrade] any issues, where it couldn't remotely connect to upgrade, I needed the floor plan so I could go to that PC and have a look at it. Often it was either that the PC was switched off or had a bug or some other application needed to be reset."

"It is a bit clunky; that is the polite way to put it."

"There are a few areas for improvement in the installation phase"

More NICE Robotic Automation cons

"Something that could be improved is that this solution can't run when the computer is locked, which meant we had to implement it in our own on-prem server as it never auto-locks."

"The OCR has issues recognizing handwritten data."

Pricing and Cost Advice

"As per my understanding, UiPath has a much lesser cost than NICE, but I am not sure."

"We pay yearly for the agent who runs the processes, plus an additional fee for maintenance costs."

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886,077 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

17%

Manufacturing Company

12%

Construction Company

10%

Recreational Facilities/Services Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	1
Midsize Enterprise	2
Large Enterprise	4

No data available

Comparisons

UiPath Platform vs NICE Robotic Automation

Compared 10% of the time

Blue Prism vs NICE Robotic Automation

Compared 8% of the time

Blue Prism Cloud vs NICE Robotic Automation

Compared 7% of the time

AutomationEdge vs NICE Robotic Automation

Compared 5% of the time

Pega Robotic Process Automation vs NICE Robotic Automation

Compared 5% of the time

More NICE Robotic Automation Competitors

UiPath Platform vs NTT-AT WinActor

Compared 13% of the time

Nintex RPA vs NTT-AT WinActor

Compared 13% of the time

TIS RPA vs NTT-AT WinActor

Compared 13% of the time

Microsoft Power Automate vs NTT-AT WinActor

Compared 9% of the time

Syntel SyntBots vs NTT-AT WinActor

Compared 7% of the time

More NTT-AT WinActor Competitors

Product Reports

Buyer's Guide

NICE Robotic Automation

March 2026

Download NICE Robotic Automation product report

Buyer's Guide

Robotic Process Automation (RPA)

March 2026

Download NTT-AT WinActor product report

Also Known As

No data available

NTT WinActor, WinActor, NTT-AT Robotic Process Automation Software, NTT-AT RPA

Overview

NICE Robotic Automation is allowing organizations to reinvent customer service in the back office and the contact center. Automation offers an immediate reduction of administrative costs for a quick return on your investment. With robots able to perform tasks four to five times faster than a human, NICE Robotic Automation enables quicker turnaround times for customer requests and improved service-level agreements (SLAs). Routine processes are completed flawlessly every time, reducing the need to allocate time for making corrections. NICE Robotic Automation is highly scalable, so a center's processing power can increase when demand does.

NICE

NTT-AT RPA accurately reproduces workflows - from simple form processing to sophisticated tasks - to streamline work.

NTT DATA

Sample Customers

HelpLine, Telefonica Spain, Banca Popolare Di Sondrio

Exeo Tech Corporation

Buyer's Guide

NICE Robotic Automation vs. NTT-AT WinActor

March 2026

Free Report: NICE Robotic Automation vs. NTT-AT WinActor

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