We performed a comparison between Netsurion and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The solution has features that helped improve the security posture of our clients. It provides the ability to correlate a large variety of log sources very cost-effectively, especially for Microsoft sources."
"Sentinel is a SIEM and SOAR tool, so its automation is the best feature; we can reduce human interaction, freeing up our human resources."
"Microsoft Sentinel enables you to ingest data from the entire ecosystem and that connection of data helps you to monitor critical resources and to know what's happening in the environment."
"We have no complaints about the features or functionality."
"The SOAR playbooks are Sentinel's most valuable feature. It gives you a unified toolset for detecting, investigating, and responding to incidents. That's what clearly differentiates Sentinels from its competitors. It's cloud-native, offering end-to-end coverage with more than 120 connectors. All types of data logs can be poured into the system so analysis can happen. That end-to-end visibility gives it the advantage."
"Another area where it is helping us is in creating a single dashboard for our environment. We can collect all the logs into a log analytics workset and run queries on top of it. We get all the results in the dashboard. Even a layman can understand this stuff. The way Microsoft presents it is really incredible."
"The analytic rule is the most valuable feature."
"Log aggregation and data connectors are the most valuable features."
"If I were to look at logs manually, there's no way I could do that. As an example, they are 48 million logs processed a day. There is no way I could look at all 48 million of those. So, it gives me a good structure to be able to look at the different incidents which are created and do different searches."
"When I looked last week, we probably averaged about 20 million log entries a day. So, we certainly can't individually manage that. Just looking at the reports, then trying to go back and find anything that was questionable, was a challenge. Therefore, the managed service has been invaluable to us in terms of being able to narrow the scope of what really needs to be looked at and bringing those things to our attention to be dealt with."
"They have a number of integrations with different products. Google Workspace is one of them, and Microsoft Azure is another one. They integrate with a number of other things, such as Duo for multi-factor authentication. They can pull the logs from Duo to see if users are coming from bad repeatable IPs or if there are malicious known IPs that may be popping up in the logs. They are able to see that, and they can identify that. Some of the other integrations they do are from inside your network. For firewalls, they can integrate with SonicWall, Cisco, Fortinet, etc. They have a pretty wide variety of things to integrate with and be able to pull the logins from those devices."
"If we need to do a search for user lockouts, we can go, search, and find locations where they have been locked out, then keep track of those events, historically."
"The most important feature is keeping track of when accounts are created and deleted, when permission groups are changed, and memberships are changed in groups; and overall, how many errors are occurring on the various systems that we're monitoring."
"Netsurion's 24/7 monitoring has enhanced the overall security of the company. They have someone looking at the data 24/7 who will call us as needed. If their team spots a malicious process after hours, they notify the appropriate person by phone. We get a lot of actionable threat intelligence from Netsurion. For example, if a user clicks on a malicious link in a web page and starts an unusual process that isn't on the white-list, Netsurion's team can detect it and prevent it from executing. Afterward, they'll notify us by telephone, so we can respond and clean up whatever damage has occurred."
"There are a host of things that are most valuable. Obviously monitoring our environment and reporting out different events is important. They perform a suite of services. They monitor all of our servers, all of our key infrastructure, like our DNS, our switches, all that stuff. They aggregate and correlate that quarterly. They'll tell us if we're getting a lot of login failures and something is going on or if something's weird."
"We have also integrated our endpoint security into the Netsurion SIEM. That's important because we have all the events in one place; we don't have to manage them in multiple places. In addition, the embedded MITRE ATT&CK Framework was paramount in our decision to choose Managed Threat Protection because the MITRE Framework is the industry standard for threats."
"We primarily use it to correlate logs throughout the enterprise for both searching and use in investigations."
"Splunk has significantly helped with aggregation and correlation of critical logs. Not having to grep on each individual server has made everyone more efficient."
"It allows the centralization of data and makes possible new sorts of correlations that were previously impossible using traditional SIEMs such as ArcSight or QRadar."
"It's basically one of the best SIEM products on the market."
"The ability to rapidly diagnose problems in production and non-production, across hundreds of log files, is the most valuable feature."
"This is a straightforward solution, easy to configure."
"Visualizations are the best way to understand deviation techniques from the norm."
"It is very simple to tweak or write a small piece of glue code to go ahead and create a new dashboard for a business unit to make near real-time decisions to focus more on other geographies when launching the product."
"At the network level, there is a limitation in integrating some of the switches or routers with Microsoft Sentinel. Currently, SPAN traffic monitoring is not available in Microsoft Sentinel. I have heard that it is available in Defender for Identity, which is a different product. It would be good if LAN traffic monitoring or SPAN traffic monitoring is available in Microsoft Sentinel. It would add a lot of value. It is available in some of the competitor products in the market."
"Sentinel can be used in two ways. With other tools like QRadar, I don't need to run queries. Using Sentinel requires users to learn KQL to run technical queries and check things. If they don't know KQL, they can't fully utilize the solution."
"Improvement-wise, I would like to see more integration with third-party solutions or old-school antivirus products that have some kind of logging capability. I wouldn't mind having that exposed within Sentinel. We do have situations where certain companies have bought licensing or have made an investment in a product, and that product will be there for the next two or three years. To be able to view information from those legacy products would be great. We can then better leverage the Sentinel solution and its capabilities."
"Some of the data connectors are outdated, at least the ones that utilize Linux machines for log forwarding. I believe that Microsoft is already working on improving this."
"If Azure Sentinel had the ability to ingest Azure services from different tenants into another tenant that was hosting Azure Sentinel, and not lose any metadata, that would be a huge benefit to a lot of companies."
"Only one thing is missing: NDR is not available out-of-the-box. The competitive cloud-native SIEM providers have the NDR component. Currently, Sentinel needs NDR to be powered from either Corelight or some other NDR provider."
"Microsoft Defender has a built-in threat expert option that enables you to contact an expert. That feature isn't available in Sentinel because it's a huge product that integrates all the technologies. I would like Microsoft to add the threat expert option so we can contact them. There are a few other features, like threat assessment that the PG team is working on. I expect them to release this feature in the next quarter."
"Everyone has their favorites. There is always room for improvement, and everybody will say, "I wish you could do this for me or that for me." It is a personal thing based on how you use the tool. I do not necessarily have those thoughts, and they are probably not really valuable because they are unique to the context of the user, but broadly, where it can continue to improve is by adding more connectors to more systems."
"There's always room to improve because there would be no competition if they had a perfect solution. The GUI to perform searches within the product may not be intuitive to a new user."
"Where there is an opportunity for improvement is in the interface used for performing the searches. You have to understand Elasticsearch search too well for the security team to be able to take really full advantage of that part of the product. It's not as intuitive as I would like it to be for new staff coming in. The general query capability is a little bit challenging."
"I'd like to see improvement in the ease of generating reports. It seems fairly cumbersome whenever you decide to start tracking new categories of events. It seems a little kludgy when trying to generate those reports."
"The agents on the endpoints seem to fail quite a bit, requiring manual involvement from the local administrators. I would like to see their product be much more ad hoc and update automatically."
"Netsurion's SOC can be a bit too aggressive at times."
"The system requirements are very, very high. So I need a pretty powerful server to run. If they could lighten that load so that the on-premise part of their product didn't impact my systems as much that would be ideal."
"The threat detection and response is passive. We have asked if there were options for taking action, and we have not gotten any feedback on that, which would be useful to know. Depending on the situation and threat, some actions may not be possible, but we haven't gotten any feedback on what options could be directed and actionable with the understanding that it may have an extra cost. It would be nice to know or find out if it is actually possible to take actions by a SIEM service or a SIEM agent."
"They have their programs and tools that you have to put into your own environment. We basically ingest all the log data and then push it out to them. I wish it was a little bit different than that where we just push directly towards them. I do not know if that is a function that they thought would be better in terms of security, but I wish that instead of doing that, it should go from the device to them and not from the device to another system and then out to them. There seem to be some drawbacks to doing that."
"The UI can be improved. Dashboards and reports can be better in terms of graphics."
"My company could benefit from doing more Splunk training with Splunk consultants teaching us how to use it."
"Splunk could add more ways to manage archiving and storage. There isn't a web interface. You can do this on the SaaS version, but the on-premise platform doesn't have this option. It has other things but no option for remote NAS. I would like to have a personal web interface where I can specify how long logs should be stored. To have this readily available on the web, you need to adjust some settings on the backend. That is tricky."
"The analytics of Splunk could be improved."
"Over time I will have more requirements and I can foresee the solution could improve the search algorithm to run and output the data faster."
"The cluster environment should be improved. We have a cluster. In the Splunk cluster environment, in the case of heavy searches and heavy load, the Splunk cluster goes down, and we have to put it in the maintenance mode to get it back. We are not able to find the actual culprit for this issue. I know that cluster has RF and SF, but it has been down so many times. There should be something in Splunk to help users to find the reason and the solution for such issues."
"The case management area of the ES could be improved. The ability to move cases through various stages and states. The ability to close a case would be key improvement."
"The support that is included with the standard licensing fee is very bad."
Netsurion is ranked 15th in Security Information and Event Management (SIEM) with 24 reviews while Splunk Enterprise Security is ranked 2nd in Security Information and Event Management (SIEM) with 228 reviews. Netsurion is rated 8.4, while Splunk Enterprise Security is rated 8.4. The top reviewer of Netsurion writes "The SOC center monitors, hunts, and notifies us of threats around the clock". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". Netsurion is most compared with Arctic Wolf Managed Detection and Response, CyberHat CYREBRO and Wazuh, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Elastic Security and Azure Monitor. See our Netsurion vs. Splunk Enterprise Security report.
See our list of best Security Information and Event Management (SIEM) vendors.
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