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MSP360 Backup vs Quorum OnQ comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Backup and Recovery
60th
Ranking in Cloud Backup
46th
Ranking in Disaster Recovery (DR) Software
34th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
MSP Backup (7th)
Quorum OnQ
Ranking in Backup and Recovery
48th
Ranking in Cloud Backup
36th
Ranking in Disaster Recovery (DR) Software
24th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
22
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Backup and Recovery category, the mindshare of MSP360 Backup is 0.7%, up from 0.5% compared to the previous year. The mindshare of Quorum OnQ is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Quorum OnQ0.5%
MSP360 Backup0.7%
Other98.8%
Backup and Recovery
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
Mohamed Iqbal - PeerSpot reviewer
A stable and economical solution that provides quick disaster recovery
The most valuable feature of Quorum OnQ is quick recovery. We call it a single-click recovery. If any server goes down, crashes, or experiences downtime, we can bring up the DR (Disaster Recovery) server in just two minutes. We also have a "Single Pane of Glass," wherein we work with only a single window. You don't have to use multiple windows to perform basic tasks like failover or failback.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"Client-side encryption minimizes worries about data being captured on the back-end."
"It has allowed me to implement a cost effective, highly configurable solution."
"MSP360 Backup's most valuable feature is its backup interface."
"The most valuable feature of this solution is its ease of use."
"When it comes to recovering what you need from a backup, it's really easy. You just drill through the directory, find the file and the date that you want, and click to recover. You then pick the directory you want to save it in. Usually, it takes a minute or two and it's done. It's quick and easy."
"The most valuable feature is spinning up a ready-to-go VM in a test or production environment that is based on a backup stored on the Quorum device."
"It does automated tests to the systems to make sure that you could spin them up if you needed to. And if something doesn't come back up in those tests, we get a notification saying the system didn't come back up."
"I like this product because it is easy to use."
"I have used the BMR (Bare Metal Restore) in several emergencies and it has absolutely saved my bacon."
"Being able to spin up a machine in a sandbox is amazing because it allows us to test things that we otherwise would not be able to do."
"It's easy to implement, easy to spin up, easily configurable, to drop-in appliances and network. There wasn't a lot of time needed to spin it up."
 

Cons

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The solution's pricing is very high."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"I would really like it if they followed comparable products from other vendors and had an option where you could offload to tape. I know it sounds incredibly antiquated, but the benefit I see is that there would be a better air gap than you have with backing up to an online source."
"I don't love the scheduler, as I think that interface could use an overhaul."
"I would like to see iSCSI support added so that NAS storage servers could be protected. We heavily utilize NAS storage and the risk there is minimal backup options. Currently, we are backing up NAS to NAS which is costly and slow. Being able to integrate NAS server backup would be the last item on my Quorum bucket list."
"There seems to be a lack of technicians. Sometimes they are very busy and I don't hear back for a day or two. The technicians they have are great. They are fantastic, but it seems difficult, at times, to get in contact with anyone."
"They have radio buttons that allow multiselection, which is not intuitive."
"At times the email notifications don't go out, but a quick reset always fixes that problem."
"The cost could be reduced."
"The price is high and could be more competitive."
 

Pricing and Cost Advice

"Its pricing needs improvement."
"I rate the price of MSP360 Backup a seven out of ten."
"It provides a good cost savings compared to our previous cloud backup."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"Pricing is reasonable although can be quite a large upfront cost."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"We have a very good return on investment."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"When we first got the Quorum the licensing was different."
"The cost is higher than other software and services, but it is an absolute must-have."
"The solution’s pricing is economical."
"When we quote the price of Quorum to customers, they find it expensive."
"The upfront cost of purchasing a license for the hardware is quite steep."
"The initial expenditure for us was a little under $40,000 for the recent renewal. For the first three years after that, other than electricity, there's no cost. After that, their support contract has to be renewed annually. We spent close to $6,000, between the two offices, for support."
"The total for our current solution's licensing is about $14,000 for 12 servers for three years."
"The pricing is about $1,400 a month. It's a little bit on the higher side. But it's one of those situations where time is valuable for me. So if it costs a little bit more money for me to have a solution that just works and requires less of my day-to-day management, I'm willing to pay a little bit more."
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Top Industries

By visitors reading reviews
Computer Software Company
9%
Educational Organization
9%
Manufacturing Company
8%
Real Estate/Law Firm
7%
Financial Services Firm
10%
Performing Arts
10%
Computer Software Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business19
Large Enterprise4
 

Questions from the Community

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What is your experience regarding pricing and costs for Quorum OnQ?
It's a little expensive. That said, the cost aligns with other advocacy tools we have evaluated.
What needs improvement with Quorum OnQ?
They have radio buttons that allow multiselection, which is not intuitive. Also, the URL for our environments is the same, making it confusing for management when handling different departments wit...
 

Also Known As

Cloudberry Backup
OnQ
 

Overview

 

Sample Customers

StratX
LCL Bulk Transport
Find out what your peers are saying about MSP360 Backup vs. Quorum OnQ and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.