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MSP360 Backup vs NAKIVO Backup & Replication comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Backup and Recovery
60th
Ranking in Disaster Recovery (DR) Software
34th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Cloud Backup (46th), MSP Backup (7th)
NAKIVO Backup & Replication
Ranking in Backup and Recovery
12th
Ranking in Disaster Recovery (DR) Software
7th
Average Rating
9.4
Reviews Sentiment
8.0
Number of Reviews
90
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Backup and Recovery category, the mindshare of MSP360 Backup is 0.7%, up from 0.5% compared to the previous year. The mindshare of NAKIVO Backup & Replication is 1.3%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
NAKIVO Backup & Replication1.3%
MSP360 Backup0.7%
Other98.0%
Backup and Recovery
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
EDERLEY TERRERO - PeerSpot reviewer
Has improved customer satisfaction through reliable replication and flexible deployment
NAKIVO Backup & Replication has positively impacted my organization and my customers because it is not expensive and easy to use. I can see all the backup and replication processes, and I can protect all my customer data. It's the best solution when compared with others. The time savings and customer satisfaction demonstrate specific positive outcomes. The customers are happy with the solution and appreciate that it is not expensive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"Client-side encryption minimizes worries about data being captured on the back-end."
"The solution is simple to use and easy to configure."
"The most valuable feature of MSP360 Backup is its reliability."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"It has allowed me to implement a cost effective, highly configurable solution."
"Nakivo has been instrumental in strengthening our data security infrastructure."
"We have found all the features of Nakivo to be useful and the solution is easier to use compared to Proxmox. It is user-friendly, we are very satisfied."
"We are able to take backups on a regular interval and restore data/VMs as we choose making the process work as advertised."
"Nakivo is an easy-to-use, robust and cost-effective backup solution. I highly recommend it."
"This product has helped to centralize backups and made it easy to recover data."
"It was also very easy to configure backups to be sent offsite to a separate repository for disaster recovery needs."
"The most valuable feature is the support, as it is directly from Nakivo and it is possible to send a support request that contains all of the technical data on the environment, as well as the software, required for the answer."
"The implementation of Nakivo made it possible to implement the information security policies currently in force in the company and to meet the statutory requirements in the field of IT security."
 

Cons

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"The product could be more user-friendly."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The graphics are looking a bit old and should be updated."
"My first thought was maybe the GUI could be improved, although it works."
"They had given a feature of real-time replication which they stopped in NAKIVO."
"In the future, the solution should provide a more granular backup."
"NAKIVO should broaden its horizons in terms of compatibility and integration with other tools."
"It'll help if they offered some automation and more usability for partners."
"From an administrator usage perspective, the interface is very intuitive, but maybe the wizard for creating and modifying backup jobs could look a little fancier."
"An improvement would be to give us more control over the email alerts, with different emails going to different addresses based on a set of rules."
"We'd like to see more cooperation with Synology. It can be enhanced to get updates published faster to Synology's store."
 

Pricing and Cost Advice

"Its pricing needs improvement."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"It provides a good cost savings compared to our previous cloud backup."
"We have a very good return on investment."
"I rate the price of MSP360 Backup a seven out of ten."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"The solution is expensive."
"It has a very good price in the market."
"This product provides good value for the price."
"This product is cheaper than other big rivals."
"The price could be lower."
"The licensing model is crystal clear on the website."
"The prices are high."
"The solution's pricing is adequate for its features and quality."
"Pricing is easy to understand and very affordable."
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Top Industries

By visitors reading reviews
Computer Software Company
9%
Educational Organization
9%
Manufacturing Company
8%
Real Estate/Law Firm
7%
Manufacturing Company
11%
Financial Services Firm
10%
Computer Software Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business79
Midsize Enterprise16
Large Enterprise8
 

Questions from the Community

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How does Nakivo compare with Veeam Backup & Replication?
Nakivo is my favorite backup software. Below are the main benefits of Nakivo compared to Veeam 1. Low cost. 2. Backup storage with global deduplication (this is the main requirement of a backup sol...
What do you like most about Nakivo?
NAKIVO Backup & Replication is very easy to use.
What is your experience regarding pricing and costs for Nakivo?
The product is affordable even for smaller organizations.
 

Also Known As

Cloudberry Backup
No data available
 

Overview

 

Sample Customers

StratX
Coca Cola, Honda, 3M, University of Arizona, University of Maryland, University of Arkansas, Johns Hopkins University, Marriott, Radisson Hotels and Resorts, Fujifilm, Eiffage
Find out what your peers are saying about MSP360 Backup vs. NAKIVO Backup & Replication and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.