MSP360 Backup vs NAKIVO Backup & Replication comparison

MSP360 and Nakivo are both solutions in the Backup and Recovery category. MSP360 is ranked #54 with an average rating of 7.0, while Nakivo is ranked #6 with an average rating of 9.4. MSP360 holds a 0.5% mindshare in BRS, compared to Nakivo’s 1.6% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 99% of Nakivo users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

853 Views
370 Comparison Views

100% willing to recommend

NAKIVO Backup & Replication

Read 89 NAKIVO Backup & Replication reviews

4,164 Views
2,103 Comparison Views

99% willing to recommend

MSP360 Backup

NAKIVO Backup & Replication

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

MSP360 Backup and NAKIVO Backup & Replication are two leading solutions in the backup and data protection market. NAKIVO stands out with superior features that users find worth the extra cost.

Features: MSP360 Backup offers cloud storage integration, data encryption, and robust support. NAKIVO Backup & Replication includes VM replication, advanced reporting, and detailed analytics, appealing to organizations requiring virtual machine management.

Room for Improvement: MSP360 Backup needs enhancements in scheduling options, interface speed, and usability. NAKIVO users mention improvements in documentation, initial setup complexity, and onboarding resources.

Ease of Deployment and Customer Service: MSP360 is commended for straightforward deployment and responsive customer service. NAKIVO offers a more complex deployment but compensates with comprehensive customer support that guides users through initial challenges.

Pricing and ROI: MSP360 Backup offers more accessible pricing appealing to smaller businesses or startups. NAKIVO, with a higher cost, delivers excellent ROI through advanced features and reliability in virtual environments.

To learn more, read our detailed MSP360 Backup vs. NAKIVO Backup & Replication Report (Updated: May 2025).

Buyer's Guide

MSP360 Backup vs. NAKIVO Backup & Replication

May 2025

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Helped 859,129 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Backup and Recovery

54th

Ranking in Disaster Recovery (DR) Software

29th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Backup (42nd), MSP Backup (4th)

NAKIVO Backup & Replication

Ranking in Backup and Recovery

6th

Ranking in Disaster Recovery (DR) Software

6th

Average Rating

9.4

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the Backup and Recovery category, the mindshare of MSP360 Backup is 0.5%, down from 0.5% compared to the previous year. The mindshare of NAKIVO Backup & Replication is 1.6%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Mattia Sangiorgio

Sole Director at Abila S.r.l.

Enhances data protection strategies and ensures the reliability of backups with helpful support

The features we have found most valuable in NAKIVO Backup & Replication include its cost-effectiveness, seamless integrations, comprehensive functionalities, and ease of installation and management. The pricing model is very competitive, providing excellent value for the robust features offered. Its seamless integration with our VMware infrastructure ensures smooth operation without any compatibility issues. The wide range of functionalities, including incremental and full backups, storage optimization, and disaster recovery options, meets all our backup needs comprehensively. Moreover, the simplicity of installation and the intuitive user interface have made it easy for our team to quickly set up and manage the backups without requiring extensive training.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Technical support is very good."

"It has allowed me to implement a cost effective, highly configurable solution."

"The initial setup is very easy. It's not overly complex."

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"MSP360 Backup's most valuable feature is its backup interface."

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"General ease of use and performance of the Windows version is the most valuable feature."

More MSP360 Backup pros

"The back-up and restore functions work great and it's easy to use."

"Before using Nakivo Backup & Replication, all our data backup processes took a long time and did not optimize the disk space reserved for backup. With the introduction of Nakivo Backup & Replication, saving times have been reduced by almost half (thanks to the use of several simultaneous transporters) and the space occupied has also had a very important reduction."

"It was also very easy to configure backups to be sent offsite to a separate repository for disaster recovery needs."

"The product is good for protecting very low-budget offices, whereas other solutions fail in terms of cost and footprint of the VMs involved."

"The ability to use a variety of cloud providers rather than being tied into one is a huge bonus."

"The automatic backup and replication features are invaluable, saving us time and resources by automating routine backup tasks and ensuring data protection without manual intervention."

"The backup for physical machines and replication for the virtual environment are the most valuable aspects."

"Technical support responds very quickly."

More NAKIVO Backup & Replication pros

Cons

"The graphics are looking a bit old and should be updated."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"The solution's pricing is very high."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"The product could be more user-friendly."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

More MSP360 Backup cons

"They need to add a failover feature to the Essential Pro license in case the environment is a simple virtual environment and the client does not need to upgrade."

"One of the things I liked least about this software is when an update was pushed to one of the servers we had, somehow we didn't receive the update and needed some quick troubleshooting."

"I would like to see some additional models in the next release to make backups more functional."

"There could be better integration with other solutions, such as Amazon S3."

"The interface might be improved, but the interface of every product might be improved."

"Their product is good and it meets our requirements, however, new features are also most welcome and we never hesitated to try new features."

"Updating VM Tools on a replicated VM could be better."

"The only thing I could say is maybe some more options for job scheduling are needed."

More NAKIVO Backup & Replication cons

Pricing and Cost Advice

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"Its pricing needs improvement."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"I rate the price of MSP360 Backup a seven out of ten."

"The solution is expensive."

"Pricing is reasonable although can be quite a large upfront cost."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"It provides a good cost savings compared to our previous cloud backup."

More MSP360 Backup pricing and cost advice

"Nakivo has a good price-performance ratio."

"The price is not a problem in NAKIVO, as it is the most competitive in the market."

"It has a very good price in the market."

"As a free solution for a small environment, this is a great solution!"

"Nakivo is cheaper per machine and per backup."

"We use a perpetual license that is priced well."

"I think the price is competitive. However, for some projects, it can be a bit much for price-sensitive small businesses."

"You have a lot of different options when it comes to pricing and the pricing models are pretty flexible and affordable."

More NAKIVO Backup & Replication pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Construction Company

Educational Organization

Manufacturing Company

Computer Software Company

14%

Financial Services Firm

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about MSP360 Backup?

MSP360 Backup's most valuable feature is its backup interface.

See all answers

What needs improvement with MSP360 Backup?

The product could be more user-friendly. Its pricing needs improvement as well.

See all answers

What is your primary use case for MSP360 Backup?

We use the platform for VM and SQL backup purposes.

See all answers

How does Nakivo compare with Veeam Backup & Replication?

Nakivo is my favorite backup software. Below are the main benefits of Nakivo compared to Veeam 1. Low cost. 2. Backup storage with global deduplication (this is the main requirement of a backup sol...

See all answers

What do you like most about Nakivo?

NAKIVO Backup & Replication is very easy to use.

See all answers

What is your experience regarding pricing and costs for Nakivo?

The product is affordable even for smaller organizations.

See all answers

Comparisons

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Compared 20% of the time

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Compared 12% of the time

NinjaOne vs MSP360 Backup

Compared 10% of the time

Comet Backup vs MSP360 Backup

Compared 9% of the time

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Veeam Data Platform vs NAKIVO Backup & Replication

Compared 40% of the time

Hornetsecurity Altaro VM Backup vs NAKIVO Backup & Replication

Compared 15% of the time

Acronis Cyber Protect vs NAKIVO Backup & Replication

Compared 11% of the time

HPE Zerto Software vs NAKIVO Backup & Replication

Compared 7% of the time

Commvault Cloud vs NAKIVO Backup & Replication

Compared 5% of the time

More NAKIVO Backup & Replication Competitors

Product Reports

Buyer's Guide

MSP360 Backup

June 2025

Download MSP360 Backup product report

Buyer's Guide

NAKIVO Backup & Replication

June 2025

Download NAKIVO Backup & Replication product report

Also Known As

Cloudberry Backup

No data available

Overview

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

NAKIVO Backup & Replication is an all-inclusive data protection solution designed to ensure the availability, safety, and integrity of critical data across various environments, including VMware, Hyper-V, Nutanix AHV, AWS EC2, physical servers, and workstations. The platform offers a comprehensive suite of features tailored to meet the needs of IT professionals and business executives alike, ensuring robust data protection strategies that are both efficient and cost-effective.

Comprehensive Data Protection

NAKIVO Backup & Replication provides a wide array of features, including backup, replication, recovery, and failover for virtual, physical, and cloud environments. This ensures that businesses can protect their data across multiple platforms, reducing the risk of data loss and ensuring continuity in the face of various threats.

Enhanced Efficiency with Deduplication and Compression

The solution employs advanced deduplication and compression technologies to minimize storage requirements and optimize backup speeds. This not only reduces the storage footprint and costs but also accelerates backup and recovery processes, ensuring that businesses can quickly bounce back from data loss incidents.

Flexible Deployment Options

NAKIVO Backup & Replication offers a variety of deployment options, including installation on Windows or Linux servers, deployment as a pre-configured virtual appliance, or running directly on NAS devices. This flexibility ensures that organizations can choose the deployment method that best suits their infrastructure and operational preferences.

NAKIVO Backup & Replication stands out as a versatile and reliable data protection solution, offering a comprehensive set of features designed to meet the complex demands of modern IT environments. By combining robust performance, ease of use, and cost-efficiency, it provides businesses of all sizes with the tools they need to protect their critical data assets, ensuring business continuity and compliance with data protection regulations.

Nakivo

Sample Customers

StratX

Coca Cola, Honda, 3M, University of Arizona, University of Maryland, University of Arkansas, Johns Hopkins University, Marriott, Radisson Hotels and Resorts, Fujifilm, Eiffage

Buyer's Guide

MSP360 Backup vs. NAKIVO Backup & Replication

May 2025

Free Report: MSP360 Backup vs. NAKIVO Backup & Replication

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