MSP360 Backup vs NAKIVO Backup & Replication comparison

MSP360 and Nakivo are both solutions in the Backup and Recovery category. MSP360 is ranked #59, while Nakivo is ranked #6 with an average rating of 9.1. MSP360 holds a 0.8% mindshare in BRS, compared to Nakivo’s 1.1% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 99% of Nakivo users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

1,797 Views
1,168 Comparison Views

100% willing to recommend

NAKIVO Backup & Replication

Read 92 NAKIVO Backup & Replication reviews

3,832 Views
3,410 Comparison Views

99% willing to recommend

MSP360 Backup

NAKIVO Backup & Replication

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2025

MSP360 Backup and NAKIVO Backup & Replication compete in the backup solutions category. NAKIVO appears to have the upper hand with more advanced features, while MSP360 is attractive due to its pricing and customer support.

Features: MSP360 Backup offers strong cloud compatibility and support for various operating systems, ensuring smooth integration with major platforms. It also allows for cross-platform functionality and has reliable data encryption features. NAKIVO Backup & Replication excels with its incremental backups, site recovery options, and robust replication features, making it a comprehensive solution for data protection.

Room for Improvement: MSP360 Backup could improve by enhancing its feature set and offering more comprehensive security options. It also needs to expand its support for advanced data management functionalities. NAKIVO Backup & Replication could benefit from more streamlined deployment processes. Faster support response and increased flexibility in customer service could also enhance user experience for NAKIVO.

Ease of Deployment and Customer Service: MSP360 Backup is noted for its quick deployment and efficient customer service, providing users with an accessible support system. NAKIVO, on the other hand, offers a more complex setup process complemented by detailed documentation. This might appeal to users needing a detailed implementation approach.

Pricing and ROI: MSP360 Backup offers competitive initial pricing suited for budget-conscious users, with a satisfactory ROI due to its effective performance. NAKIVO demands a potentially higher initial investment, but the advanced capabilities it provides result in high ROI, making it a valuable option for users requiring in-depth features.

To learn more, read our detailed MSP360 Backup vs. NAKIVO Backup & Replication Report (Updated: December 2025).

Buyer's Guide

MSP360 Backup vs. NAKIVO Backup & Replication

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Backup and Recovery

59th

Ranking in Disaster Recovery (DR) Software

33rd

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Backup (47th), MSP Backup (8th)

NAKIVO Backup & Replication

Ranking in Backup and Recovery

6th

Ranking in Disaster Recovery (DR) Software

6th

Average Rating

9.4

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of MSP360 Backup is 0.8%, up from 0.4% compared to the previous year. The mindshare of NAKIVO Backup & Replication is 1.1%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
NAKIVO Backup & Replication	1.1%
MSP360 Backup	0.8%
Other	98.1%

Backup and Recovery

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Read full review

Wisdom Selom Quarshie

System Engineer at NetSolutions Ghana Ltd

Has improved disaster recovery with seamless server replication and reduced operational costs

NAKIVO Backup & Replication has been useful; in terms of licensing, it is way cheaper than other solutions, and setting it up in terms of implementation was easier and not difficult to do. The user interface is friendly and straightforward to use. The best features NAKIVO Backup & Replication offers in my experience include the VMware replication jobs, which allow us to schedule the replication of servers at specific times and move them as quickly as possible. The Change Block Technology (CBT) aspect helps us check if data has really moved without even turning on the server, by just looking at the reports that have been sent, making it a beneficial feature. NAKIVO Backup & Replication has positively impacted our organization by providing much cheaper pricing compared to other solutions, which means we have saved more money, and integrating it with our solution, the VMware vSphere, is not challenging.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"General ease of use and performance of the Windows version is the most valuable feature."

"The solution is easy to access and handles things efficiently."

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"The initial setup is very easy. It's not overly complex."

"Client-side encryption minimizes worries about data being captured on the back-end."

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

More MSP360 Backup pros

"The fact that it works with Synology is a big valuable point. Also, that we can check the functionality of a backup so easily. Cloud integration is valuable because the ability to not only backup locally, but to the cloud, has been a great addition to the already fantastic product. We can save so much time with Nakivo and are very happy that we found it and loved to use it for our solutions."

"The solution is stable; there is no need to retry any sort of jobs in daily operations."

"Every new version has got some tweaks and improvements in stability and speed."

"The VM, restore, and file recovery capabilities are considered gold standards."

"This product has a very clean and intuitive GUI."

"The backup for physical machines and replication for the virtual environment are the most valuable aspects."

"We have been able to set up a failover site that has replicas of our critical VMs."

"They reply immediately to any query raised from us as a technician or consultant and they know the pulse of the market and keep updating the features in such a big way."

More NAKIVO Backup & Replication pros

Cons

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"The solution's pricing is very high."

"The product could be more user-friendly."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

More MSP360 Backup cons

"There is a lack of native (web-based) update functionality."

"We'd like to see more cooperation with Synology. It can be enhanced to get updates published faster to Synology's store."

"There are some errors requiring support to correct and bugs and glitches should be addressed."

"In the loading of a backup, choosing what to restore seems to be a lengthy process, but it has always worked in my restore tests."

"Right now we know that Nakivo has the ability to back up as an incremental process and restore backups across several criteria. However, it would be good if we had the ability to backup a system like PostgreSQL."

"UI could use some upgrades. The UI is basic, but functional."

"The process for getting unused diskspace back from the data repository is slow."

"Nakivo's implementation documentation could use a little beefing up."

More NAKIVO Backup & Replication cons

Pricing and Cost Advice

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"We have a very good return on investment."

"Pricing is reasonable although can be quite a large upfront cost."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"I rate the price of MSP360 Backup a seven out of ten."

"It provides a good cost savings compared to our previous cloud backup."

"The solution is expensive."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

More MSP360 Backup pricing and cost advice

"You have a lot of different options when it comes to pricing and the pricing models are pretty flexible and affordable."

"The pricing, setup costs, and licensing are easy to understand, no matter how you want to implement it."

"The solution's pricing is adequate for its features and quality."

"Nakivo has a good price-performance ratio."

"Pricing is easy to understand and very affordable."

"The licensing currently allows for host-based licensing, which is advantageous if you have a lot of data on a few hosts."

"I think the price is competitive. However, for some projects, it can be a bit much for price-sensitive small businesses."

"Cost is very appropriate for SMEs."

More NAKIVO Backup & Replication pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

10%

Computer Software Company

Financial Services Firm

Comms Service Provider

Financial Services Firm

13%

Manufacturing Company

11%

Comms Service Provider

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	80
Midsize Enterprise	16
Large Enterprise	9

Questions from the Community

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How does Nakivo compare with Veeam Backup & Replication?

Nakivo is my favorite backup software. Below are the main benefits of Nakivo compared to Veeam 1. Low cost. 2. Backup storage with global deduplication (this is the main requirement of a backup sol...

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What do you like most about Nakivo?

NAKIVO Backup & Replication is very easy to use.

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What is your experience regarding pricing and costs for Nakivo?

My experience with pricing, setup cost, and licensing is very positive. The pricing is very low, and the licensing process makes it easy to obtain any quote.

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Compared 6% of the time

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Compared 6% of the time

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Compared 22% of the time

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Compared 9% of the time

Hornetsecurity Altaro VM Backup vs NAKIVO Backup & Replication

Compared 8% of the time

HPE Zerto Software vs NAKIVO Backup & Replication

Compared 6% of the time

ExaGrid Tiered Backup Storage vs NAKIVO Backup & Replication

Compared 6% of the time

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Product Reports

Buyer's Guide

MSP360 Backup

December 2025

Download MSP360 Backup product report

Buyer's Guide

NAKIVO Backup & Replication

December 2025

Download NAKIVO Backup & Replication product report

Also Known As

Cloudberry Backup

No data available

Overview

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

NAKIVO Backup & Replication delivers rapid deployment and intuitive management across environments like Windows, Linux, and NAS. It is known for fast VM recovery, robust data protection, and cloud integration with competitive pricing.

NAKIVO Backup & Replication supports diverse IT landscapes, offering efficient deduplication, offsite backups, and policy-based replication. Its granular file restores, effective compression, and seamless cloud integration make it a preferred choice for minimizing downtime and enhancing business resilience. Users highlight its security measures, flexible deployment options, and automatic backups as core strengths. However, further enhancements in interface refinement, storage array integrations, and broadened support for virtual technologies and physical machine backups could enhance user satisfaction. Users seek improved control over alerts, better reporting capabilities, and optimized deduplication and compression.

What are the key features of NAKIVO Backup & Replication?

Fast VM Recovery: Minimal downtime with quick restore options for virtual machines.
Deduplication & Compression: Efficient data storage through advanced deduplication techniques and compression.
Cloud Integration: Seamless operations with cloud platforms like AWS for flexible backup solutions.
Policy-Based Replication: Automated replication policies ensuring consistent and reliable data backup.
Granular File Restores: Restore specific files without needing full system recovery, saving time and resources.

What benefits should users look for when evaluating NAKIVO Backup & Replication?

Competitive Pricing: Cost-effective solution with robust features.
Ease of Use: Intuitive management for a hassle-free experience.
Reliable Performance: Consistent results in protecting and recovering data.
Strong Support: Responsive customer service catering to user needs.

In industries like technology and finance, NAKIVO Backup & Replication is essential for securing virtual environments such as VMware and Hyper-V. Its deployment on NAS devices and capability for offsite backups to cloud platforms like AWS are appreciated. Organizations utilize it for backup, replication, and recovery of virtual machines using daily and incremental methods, ensuring efficient data protection and disaster recovery processes.

Nakivo

Sample Customers

StratX

Coca Cola, Honda, 3M, University of Arizona, University of Maryland, University of Arkansas, Johns Hopkins University, Marriott, Radisson Hotels and Resorts, Fujifilm, Eiffage

Buyer's Guide

MSP360 Backup vs. NAKIVO Backup & Replication

December 2025

Free Report: MSP360 Backup vs. NAKIVO Backup & Replication

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