MSP360 Backup vs NAKIVO Backup & Replication comparison

MSP360 and Nakivo are both solutions in the Backup and Recovery category. MSP360 is ranked #53 with an average rating of 7.0, while Nakivo is ranked #6 with an average rating of 9.3. MSP360 holds a 0.6% mindshare in BRS, compared to Nakivo’s 1.6% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 99% of Nakivo users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

1,338 Views
856 Comparison Views

100% willing to recommend

NAKIVO Backup & Replication

Read 89 NAKIVO Backup & Replication reviews

4,223 Views
3,843 Comparison Views

99% willing to recommend

MSP360 Backup

NAKIVO Backup & Replication

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

MSP360 Backup and NAKIVO Backup & Replication are two leading solutions in the backup and data protection market. NAKIVO stands out with superior features that users find worth the extra cost.

Features: MSP360 Backup offers cloud storage integration, data encryption, and robust support. NAKIVO Backup & Replication includes VM replication, advanced reporting, and detailed analytics, appealing to organizations requiring virtual machine management.

Room for Improvement: MSP360 Backup needs enhancements in scheduling options, interface speed, and usability. NAKIVO users mention improvements in documentation, initial setup complexity, and onboarding resources.

Ease of Deployment and Customer Service: MSP360 is commended for straightforward deployment and responsive customer service. NAKIVO offers a more complex deployment but compensates with comprehensive customer support that guides users through initial challenges.

Pricing and ROI: MSP360 Backup offers more accessible pricing appealing to smaller businesses or startups. NAKIVO, with a higher cost, delivers excellent ROI through advanced features and reliability in virtual environments.

To learn more, read our detailed MSP360 Backup vs. NAKIVO Backup & Replication Report (Updated: August 2025).

Buyer's Guide

MSP360 Backup vs. NAKIVO Backup & Replication

August 2025

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Helped 865,384 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Backup and Recovery

53rd

Ranking in Disaster Recovery (DR) Software

30th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Backup (42nd), MSP Backup (5th)

NAKIVO Backup & Replication

Ranking in Backup and Recovery

6th

Ranking in Disaster Recovery (DR) Software

6th

Average Rating

9.4

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Backup and Recovery category, the mindshare of MSP360 Backup is 0.6%, up from 0.5% compared to the previous year. The mindshare of NAKIVO Backup & Replication is 1.6%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Read full review

Mattia Sangiorgio

Sole Director at Abila S.r.l.

Enhances data protection strategies and ensures the reliability of backups with helpful support

The features we have found most valuable in NAKIVO Backup & Replication include its cost-effectiveness, seamless integrations, comprehensive functionalities, and ease of installation and management. The pricing model is very competitive, providing excellent value for the robust features offered. Its seamless integration with our VMware infrastructure ensures smooth operation without any compatibility issues. The wide range of functionalities, including incremental and full backups, storage optimization, and disaster recovery options, meets all our backup needs comprehensively. Moreover, the simplicity of installation and the intuitive user interface have made it easy for our team to quickly set up and manage the backups without requiring extensive training.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The initial setup is very easy. It's not overly complex."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"Provides connectivity to a lot of different cloud storage solutions."

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

"MSP360 Backup's most valuable feature is its backup interface."

More MSP360 Backup pros

"It can be quickly configured via web pages."

"The VM Backup Verification is one of the features I appreciate the most."

"Nakivo is an easy-to-use, robust and cost-effective backup solution. I highly recommend it."

"The upgrade process is manual but very simple to do."

"The chat functionality with Nakivo Support in the web interface is very unique and we love it."

"Nakivo gives users confidence in knowing that if something happens with their application server, exchange server, or other applications, they can recover it easily and quickly."

"We really appreciate the simplicity of the solution."

"The product is easy to manage for any IT person who is new to backup, recovery, and replication."

More NAKIVO Backup & Replication pros

Cons

"The solution's pricing is very high."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"The graphics are looking a bit old and should be updated."

More MSP360 Backup cons

"We'd like to see a legacy environment backup, like AIX, etc."

"It would be great if they had a Let's Encrypt integration."

"There are features that we would like to be integrated such as the ability to exclude directories, the creation of an image for bare metal restore as well as the creation of Plesk integration to use NAKIVO as a Plesk backup tool."

"The interface can be a little clunky at times."

"The process for getting unused diskspace back from the data repository is slow."

"More statistic options would be a great feature."

"I would like to see support for backing up from other platforms, such as physical machines."

"Sometimes, for some VMs and some Windows Server versions, specifically old versions (aka server 12 or older) fail due to the VSS writer error or locking file system."

More NAKIVO Backup & Replication cons

Pricing and Cost Advice

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"The solution is expensive."

"Pricing is reasonable although can be quite a large upfront cost."

"I rate the price of MSP360 Backup a seven out of ten."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"It provides a good cost savings compared to our previous cloud backup."

"Its pricing needs improvement."

"We have a very good return on investment."

More MSP360 Backup pricing and cost advice

"The product is quite cheap compared to other products on the market, but despite this, it is rich in features both at the level of backup and recovery as well as at the level of additional options."

"I think the price is competitive. However, for some projects, it can be a bit much for price-sensitive small businesses."

"This product is cheaper than other big rivals."

"Nakivo Backup & Replication also have another great value, which is that it is one of the lowest prices on the market."

"You have a lot of different options when it comes to pricing and the pricing models are pretty flexible and affordable."

"The prices are high."

"The licensing currently allows for host-based licensing, which is advantageous if you have a lot of data on a few hosts."

"Regarding the licensing, I would advise speaking to the Nakivo representatives and you can get the best option for your environment."

More NAKIVO Backup & Replication pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

10%

Educational Organization

Construction Company

Manufacturing Company

Computer Software Company

11%

Manufacturing Company

Financial Services Firm

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about MSP360 Backup?

MSP360 Backup's most valuable feature is its backup interface.

See all answers

What needs improvement with MSP360 Backup?

The product could be more user-friendly. Its pricing needs improvement as well.

See all answers

What is your primary use case for MSP360 Backup?

We use the platform for VM and SQL backup purposes.

See all answers

How does Nakivo compare with Veeam Backup & Replication?

Nakivo is my favorite backup software. Below are the main benefits of Nakivo compared to Veeam 1. Low cost. 2. Backup storage with global deduplication (this is the main requirement of a backup sol...

See all answers

What do you like most about Nakivo?

NAKIVO Backup & Replication is very easy to use.

See all answers

What is your experience regarding pricing and costs for Nakivo?

The product is affordable even for smaller organizations.

See all answers

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Comet Backup vs MSP360 Backup

Compared 10% of the time

NinjaOne vs MSP360 Backup

Compared 10% of the time

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Veeam Data Platform vs NAKIVO Backup & Replication

Compared 37% of the time

Hornetsecurity Altaro VM Backup vs NAKIVO Backup & Replication

Compared 11% of the time

Acronis Cyber Protect vs NAKIVO Backup & Replication

Compared 10% of the time

HPE Zerto Software vs NAKIVO Backup & Replication

Compared 7% of the time

ExaGrid Tiered Backup Storage vs NAKIVO Backup & Replication

Compared 5% of the time

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Product Reports

Buyer's Guide

MSP360 Backup

August 2025

Download MSP360 Backup product report

Buyer's Guide

NAKIVO Backup & Replication

August 2025

Download NAKIVO Backup & Replication product report

Also Known As

Cloudberry Backup

No data available

Overview

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

NAKIVO Backup & Replication is an all-inclusive data protection solution designed to ensure the availability, safety, and integrity of critical data across various environments, including VMware, Hyper-V, Nutanix AHV, AWS EC2, physical servers, and workstations. The platform offers a comprehensive suite of features tailored to meet the needs of IT professionals and business executives alike, ensuring robust data protection strategies that are both efficient and cost-effective.

Comprehensive Data Protection

NAKIVO Backup & Replication provides a wide array of features, including backup, replication, recovery, and failover for virtual, physical, and cloud environments. This ensures that businesses can protect their data across multiple platforms, reducing the risk of data loss and ensuring continuity in the face of various threats.

Enhanced Efficiency with Deduplication and Compression

The solution employs advanced deduplication and compression technologies to minimize storage requirements and optimize backup speeds. This not only reduces the storage footprint and costs but also accelerates backup and recovery processes, ensuring that businesses can quickly bounce back from data loss incidents.

Flexible Deployment Options

NAKIVO Backup & Replication offers a variety of deployment options, including installation on Windows or Linux servers, deployment as a pre-configured virtual appliance, or running directly on NAS devices. This flexibility ensures that organizations can choose the deployment method that best suits their infrastructure and operational preferences.

NAKIVO Backup & Replication stands out as a versatile and reliable data protection solution, offering a comprehensive set of features designed to meet the complex demands of modern IT environments. By combining robust performance, ease of use, and cost-efficiency, it provides businesses of all sizes with the tools they need to protect their critical data assets, ensuring business continuity and compliance with data protection regulations.

Nakivo

Sample Customers

StratX

Coca Cola, Honda, 3M, University of Arizona, University of Maryland, University of Arkansas, Johns Hopkins University, Marriott, Radisson Hotels and Resorts, Fujifilm, Eiffage

Buyer's Guide

MSP360 Backup vs. NAKIVO Backup & Replication

August 2025

Free Report: MSP360 Backup vs. NAKIVO Backup & Replication

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