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MSP360 Backup vs NAKIVO Backup & Replication comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Backup and Recovery
58th
Ranking in Disaster Recovery (DR) Software
33rd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Cloud Backup (47th), MSP Backup (7th)
NAKIVO Backup & Replication
Ranking in Backup and Recovery
12th
Ranking in Disaster Recovery (DR) Software
9th
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
93
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Backup and Recovery category, the mindshare of MSP360 Backup is 0.9%, up from 0.4% compared to the previous year. The mindshare of NAKIVO Backup & Replication is 1.2%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
NAKIVO Backup & Replication1.2%
MSP360 Backup0.9%
Other97.9%
Backup and Recovery
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
EDERLEY TERRERO - PeerSpot reviewer
Business Consulting at Gestion IT
Has improved customer satisfaction through reliable replication and flexible deployment
NAKIVO Backup & Replication has positively impacted my organization and my customers because it is not expensive and easy to use. I can see all the backup and replication processes, and I can protect all my customer data. It's the best solution when compared with others. The time savings and customer satisfaction demonstrate specific positive outcomes. The customers are happy with the solution and appreciate that it is not expensive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup is very easy. It's not overly complex."
"The solution is easy to access and handles things efficiently."
"MSP360 Backup's most valuable feature is its backup interface."
"Technical support is very good."
"Supports peer-to-peer backup using Minio, which has allowed us to easily pre-seed and maintain an off-site backup within driving distance, making tactical recovery of accidental file deletions easy."
"The most valuable feature of MSP360 Backup is its reliability."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"Provides connectivity to a lot of different cloud storage solutions."
"The product is easy to manage for any IT person who is new to backup, recovery, and replication."
"The features that we like the most are the Backup Copy and Active Directory Integration. They have helped us to save a lot of time since we do not have to make the backup copies “by hand”."
"The VM, restore, and file recovery capabilities are considered gold standards."
"The most important feature besides the easy management of the different backup jobs is the automated e-mail notification functionality."
"The most valuable feature is the support, as it is directly from Nakivo and it is possible to send a support request that contains all of the technical data on the environment, as well as the software, required for the answer."
"Most valuable for DimenXional Cloud is the API provided by Nakivo which allows us to implement the software in all types of solutions."
"The product license and support delivery have been great!"
"Creating a backup task in NAKIVO is fast and easy."
 

Cons

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"The graphics are looking a bit old and should be updated."
"The solution's pricing is very high."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"Log and report creation can be improved."
"Compression and data deduplication are okay, but they could be improved."
"In the future, it would be nice to have support for Zimbra email, Collabora Office, and the NextCloud content collaboration platform."
"Automatic updates do not work, and every update has to be done manually."
"My first thought was maybe the GUI could be improved, although it works."
"It could be a little bit faster in terms of backup and offer more reliable SQL server backups."
"Updating VM Tools on a replicated VM could be better."
"I would love to see BackBlaze B2 implementation in the future, as that would be our preferred cloud destination, but Amazon and Wasabi are both very great choices in the meantime."
 

Pricing and Cost Advice

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"It provides a good cost savings compared to our previous cloud backup."
"Pricing is reasonable although can be quite a large upfront cost."
"I rate the price of MSP360 Backup a seven out of ten."
"Its pricing needs improvement."
"We have a very good return on investment."
"The solution is expensive."
"Cost is very appropriate for SMEs."
"From the perspective of Indian users, the cost is a little bit high."
"The product is quite cheap compared to other products on the market, but despite this, it is rich in features both at the level of backup and recovery as well as at the level of additional options."
"Pricing is easy to understand and very affordable."
"The price is not a problem in NAKIVO, as it is the most competitive in the market."
"Regarding the licensing, I would advise speaking to the Nakivo representatives and you can get the best option for your environment."
"The licensing model is very affordable compared to competitors, with a good quality-to-cost ratio, and the software is quite simple and fast to setup."
"We use a perpetual license that is priced well."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Comms Service Provider
7%
Financial Services Firm
7%
Computer Software Company
7%
Manufacturing Company
12%
Financial Services Firm
10%
Comms Service Provider
8%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business81
Midsize Enterprise16
Large Enterprise9
 

Questions from the Community

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How does Nakivo compare with Veeam Backup & Replication?
Nakivo is my favorite backup software. Below are the main benefits of Nakivo compared to Veeam 1. Low cost. 2. Backup storage with global deduplication (this is the main requirement of a backup sol...
What is your experience regarding pricing and costs for Nakivo?
My experience with pricing, setup cost, and licensing is very positive. The pricing is very low, and the licensing process makes it easy to obtain any quote.
What needs improvement with Nakivo?
NAKIVO Backup & Replication has been improving lately as they have released many updates, and it seems to work excellently at this moment. There will always be emerging needs, such as AI, which...
 

Also Known As

Cloudberry Backup
No data available
 

Overview

 

Sample Customers

StratX
Coca Cola, Honda, 3M, University of Arizona, University of Maryland, University of Arkansas, Johns Hopkins University, Marriott, Radisson Hotels and Resorts, Fujifilm, Eiffage
Find out what your peers are saying about MSP360 Backup vs. NAKIVO Backup & Replication and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.