Trellix Collaboration Security and Mimecast Email Security compete in email communication and collaboration security. Trellix edges ahead in pricing and support, but Mimecast is superior in features and is perceived as more valuable despite higher costs.
Features: Trellix Collaboration Security offers comprehensive collaboration tools, seamless integration with platforms, and strong customization options. Mimecast Email Security provides advanced threat protection, superior filtering capabilities, and targeted threat protection.
Room for Improvement: Trellix can enhance its threat protection, expand its security features, and improve international support. Mimecast could simplify its deployment process, reduce costs, and streamline its administrative interface.
Ease of Deployment and Customer Service: Trellix Collaboration Security has a straightforward deployment process and extensive customer support with personalized assistance. Mimecast Email Security offers well-structured documentation and self-service resources but is more complex to deploy.
Pricing and ROI: Trellix Collaboration Security provides a cost-effective solution upfront with a competitive pricing structure. Mimecast Email Security has a higher initial setup cost but offers substantial long-term return due to its comprehensive security features.
There is definitely a return on investment when using Mimecast, as it blocks phishing emails, reducing the risk of significant financial losses.
With Trellix Collaboration Security's endpoint telemetry, policy automation, and faster threat correlation, our team spent around 25 to 35% less time on routine investigations.
I have seen a return on investment with Trellix Collaboration Security; specifically, money was saved and fewer employees were needed because I do not need employees on different sites.
I observe that the return on investment is hindered by the lack of adequate training opportunities, with Trellix's own training being quite costly, ranging from 2,000 to 4,000 dollars, which many small or medium-sized businesses cannot afford.
Support personnel are hesitant to engage in remote sessions, preferring to share documentation via email.
Mimecast technical support is generally quite good.
I would rate my experience with technical support of Mimecast Email Security between seven and eight out of ten for their support.
My contract of support at Santander and BNP was a platinum support level, and with that, we really had a good experience.
My experience with the Indian support team was not as satisfactory since they did not provide adequate support to rectify issues.
The support isn't bad, but there is room for improvement in response time.
If Mimecast Email Security introduces API solutions, it will dominate the market.
Scalability benefits me by allowing for growth.
The console is strong and can be used for a large quantity of machines without slowing down.
Trellix Collaboration Security scalability allows me to use sensors on-cloud, on-premises, inside premises, and in a hybrid environment.
They confirm it's a good solution where only one or two rare emails get through, while the rest are properly blocked without any issues.
Sometimes, integration can be challenging, impacting its stability.
A lot of emails were missed despite being known samples.
Mimecast Email Security is somewhat expensive compared to the competition in the Indian market.
We discussed the phishing aspect, the DNS system, and the key rotation.
I would like to see the addition of email digital protection features, such as anti-spam and antivirus, not just sandboxing, in the on-premises solution.
To improve vulnerabilities, Trellix can use an automation process to check if the system is vulnerable.
Trellix Collaboration Security can be improved by making the reporting and analysis tools more detailed.
The pricing is higher for Mimecast, particularly for the Indian market, where it is considered expensive.
It is quite expensive and should be reconsidered.
The setup cost was very cheap.
My experience with pricing, setup cost, and licensing for Trellix Collaboration Security is that pricing and setup were reasonable and licensing was straightforward.
A distinct advantage of Mimecast is its ability to block phishing and impostor attacks, which are significant threats currently.
One of the most useful features is the threat remediation module, which can be used to remove malicious emails that may have been delivered or manually remove them.
Mimecast Email Security includes the best gateway solution across all Cisco, Trend Micro, and other solutions.
Another feature I believe is very important is the real-time response capability. It is possible to collect artifacts, run scripts, kill processes, and isolate machines all without leaving the interface.
One of the most valuable features is the protection against vulnerabilities, particularly through virtual patching.
The entire system is stable and delivers what the customer needs.
| Product | Market Share (%) |
|---|---|
| Mimecast Email Security | 12.7% |
| Trellix Collaboration Security | 2.3% |
| Other | 85.0% |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 7 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 4 |
| Large Enterprise | 10 |
Mimecast Email Security is a comprehensive solution designed to safeguard organizations against advanced email threats. With an array of advanced security features, it provides robust protection against phishing attacks, malware, ransomware, and other targeted threats.
This product leverages Mimecast's extensive threat intelligence network to identify and block malicious emails before they reach the user's inbox. It employs sophisticated algorithms and machine learning techniques to analyze email content, attachments, and URLs, ensuring that only legitimate and safe emails are delivered.
One of the key features of Mimecast Advanced Email Security is its URL Protect capability. This feature scans all URLs within emails in real-time, checking for any signs of malicious activity. It blocks access to suspicious websites, preventing users from inadvertently clicking on harmful links and falling victim to phishing attacks or drive-by downloads.
Another notable feature is Attachment Protect, which scans all email attachments for malware and ransomware. It uses multiple layers of defense, including sandboxing and file conversion, to detect and neutralize any threats. This ensures that users are protected from opening malicious attachments that could compromise their systems.
Mimecast Advanced Email Security also includes Impersonation Protect, which guards against CEO fraud and other impersonation attacks. It analyzes email headers, domains, and sender behavior to identify suspicious emails that attempt to deceive users. By alerting users and administrators to potential impersonation attempts, it helps prevent financial loss and data breaches.
Furthermore, Mimecast Advanced Email Security provides comprehensive data loss prevention (DLP) capabilities. It scans outgoing emails for sensitive information, such as credit card numbers or social security numbers, and prevents accidental or intentional data leaks. This helps organizations comply with data protection regulations and maintain the privacy of their customers' information.
Trellix Collaboration Security is a comprehensive solution designed to protect sensitive data and ensure secure collaboration within organizations. With the increasing reliance on digital platforms for communication and collaboration, it is crucial to have robust security measures in place. Trellix Collaboration Security offers a range of features to safeguard data and prevent unauthorized access.
One of the key features of Trellix Collaboration Security is its advanced encryption capabilities. All data transmitted and stored within the platform is encrypted using industry-standard encryption algorithms, ensuring that it remains secure and protected from potential threats. This encryption extends to all communication channels, including emails, file transfers, and instant messaging, providing end-to-end security.
To further enhance security, Trellix Collaboration Security incorporates multi-factor authentication. This means that users are required to provide multiple forms of identification, such as passwords, biometrics, or security tokens, to access the platform. This significantly reduces the risk of unauthorized access, as even if one factor is compromised, the others provide an additional layer of protection.
In addition to encryption and multi-factor authentication, Trellix Collaboration Security offers robust access controls. Administrators can define and enforce granular access permissions, ensuring that only authorized individuals can view, edit, or share specific documents or folders. This helps prevent data leakage and ensures that sensitive information is only accessible to those who need it.
Trellix Collaboration Security also includes comprehensive auditing and monitoring capabilities. Administrators can track user activities, monitor file transfers, and generate detailed reports to identify any suspicious or unauthorized behavior. This proactive approach allows organizations to quickly detect and respond to potential security breaches, minimizing the impact on data integrity and confidentiality.
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