Microsoft Exchange Online Protection (EOP) vs Mimecast Email Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 4, 2023
 

Categories and Ranking

Microsoft Exchange Online P...
Average Rating
8.2
Number of Reviews
35
Ranking in other categories
Email Security (3rd), Anti-Malware Tools (10th)
Mimecast Email Security
Average Rating
8.0
Number of Reviews
26
Ranking in other categories
Office 365 Protection (5th), Secure Email Gateway (SEG) (4th)
 

Mindshare comparison

As of July 2024, in the Anti-Malware Tools category, the mindshare of Microsoft Exchange Online Protection (EOP) is 2.5%, down from 2.9% compared to the previous year. The mindshare of Mimecast Email Security is 2.1%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools
Unique Categories:
Email Security
8.9%
Office 365 Protection
16.7%
 

Featured Reviews

Carlo Du Plessis - PeerSpot reviewer
May 3, 2022
Scans and protects emails, attachments, and URLs against threats and has good integration with Windows
We use Microsoft Exchange Online Protection for scanning and protecting email attachments and URLs. Primarily we use Mimecast for URL protection, but it's good to have a second step, particularly Microsoft Exchange Online Protection, just in case something slips through What I like most about…
Todd Blake - PeerSpot reviewer
May 9, 2023
Great for specialized use cases and able to expand but needs a better user interface
The interface needs improvement. If I'm looking at the administration panel right now, I can track messages. I can see what was accepted. I can see what's held. I can see what's rejected. I can see what's bounced. I can see delivery. I can see processing. However, it's all seven different things, and that's just silly. Also, if something's held and shouldn't be, I can release it, yet I can't add it straight to an allowed list from there. I have to go to a whole separate section, create a policy, update the policy, and add the email address, whereas in our prior product that we used to use, called AppRiver, if mail came in and it should be white-listed or allowed, you would just click the little box and say always allow, and it would just add it straight to the appropriate filter to allow it. The way we have to do it in this product is very convoluted. On the back end, there are ten different places to check for things before you finally figure out the right spot. I'd like to have better support from the product in the future. I have noted that support has gotten worse over time.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In general, my company is happy with Microsoft support...My company hasn't faced any stability issues with the solution."
"The email policy configuration options in Microsoft EOP are satisfactory."
"It is scalable."
"We use the solution to receive emails. We do not use the calendar function as our clients are slow adaptors to the latest features."
"The solution uses artificial intelligence and machine learning, so you don't need train it to detect something. The detection and response times are short. It's an excellent product."
"It has a really nice web-based administration console."
"Online Protection's most valuable feature is its admin interface."
"We like the holding facility that is available for potentially suspicious URL's. This allows a real-time review to be performed before the email reaches a users inbox."
"The solution offers good technical support."
"The product's most valuable features are impersonation protection and phishing countermeasures."
"The initial setup is very straightforward."
"The product is good. To date, we have not faced any challenges."
"URL inspection works pretty well."
"The solution is scalable."
"It's really quite user-friendly. In terms of technical superiority and the product itself, there are no complaints. It is really cutting edge."
"What I like about the integration is that it is directly into Microsoft 365, users can use their Microsoft 365 credentials to log into the portal and access their mail."
 

Cons

"It wasn't easy or intuitive enough for me to start using it. So, the reason was that the solution changed."
"We have experienced issues while migrating from on-prem to the cloud. The tool needs to improve its stability."
"Having orchestration features added to Microsoft Exchange Online Protection, particularly automation and remediation, would be quite useful."
"The tool is not 100% stable."
"Our company faces difficulty with Microsoft Exchange Online Protection (EOP) because it's too big, clunky, and difficult for a small client to implement quickly and easily."
"The reporting needs a little bit of improvement."
"The solution can be complex at times. It would be nice to have the on-server version. It needs to improve the stability as well."
"Microsoft has some training portals, but more could be developed."
"They could provide a unified licensing model, including all the security features."
"The solution is very expensive."
"The solution's console interface was recently changed for the admins, but the previous one was much better because we could open tabs on it."
"External security features need improvement."
"The feature that should be included is to remove the block on the encrypted files."
"Many of our users complain that the system is blocking too many attachments. It's a good practice from a security perspective, but our users think Mimecast is doing too much. It might be something we'll have to adjust."
"The price could be better, it should be reduced."
"Lately, Mimecast's outbound mail servers have been regularly blocklisted by spam filters. That didn't happen a few years back, but it seems to be a more frequent problem these days. When a server is blocklisted, it means all of my outgoing mail ends up in the recipient's junk mail. That affects my reputation and business confidence."
 

Pricing and Cost Advice

"The price of Microsoft Exchange Online Protection is reasonable."
"Online Protection is fairly expensive."
"The product's pricing is competitive for the US market."
"It is a low-price solution."
"The pricing of the solution is reasonable."
"Apart from the license fee for the solution, there are no additional costs."
"Regarding the price, it's comparable to other service providers. We've also looked at Check Point's offerings, and the pricing doesn't seem to be an issue."
"On a scale of one to ten, where one is cheap, and ten is very expensive, I rate the pricing a six. For licensing, we can make monthly or yearly payments. Right now, we pay 5 USD per month to secure a person's license."
"It's an expensive solution."
"For what it is, the product is overpriced."
"The customers can select the license packages as per their requirements."
"We pay monthly fees to our provider."
"I'm always going to say the price needs to be lower, but it's reasonable."
"The product has good pricing in terms of return on investment."
"It is a bit expensive."
"Compared to the other solutions in the market, Mimecast Email Security with Targeted Threat Protection's pricing is fine."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Government
9%
Financial Services Firm
8%
Manufacturing Company
7%
Computer Software Company
16%
Financial Services Firm
7%
Manufacturing Company
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
We face challenges with reporting features and the lack of a proper dashboard in Microsoft's portal. There's no graphical interface, which other products offer. The reporting features need improvem...
What is your primary use case for Microsoft Exchange Online Protection?
The main use case is to block suspicious links in emails. However, some functionalities like SIPP attachment are not available in the basic EOP. Alos, complete phishing protection is also not avail...
What do you like most about Mimecast Email Security with Targeted Threat Protection?
The interface of this solution is very easy to navigate and user-friendly. There is no delivery in email and other communications, making it reliable. The configuration is relatively easy.
What needs improvement with Mimecast Email Security with Targeted Threat Protection?
The tool can be challenging because it relies on rule-based configurations, especially for addressing impersonation threats. This approach requires setting up numerous rules to ensure filtering. It...
 

Also Known As

Microsoft EOP, MS Exchange Online Protection
Mimecast Email Security with Targeted Threat Protection
 

Overview

 

Sample Customers

Information Not Available
Azizi Developments, Affinity Credit Union, Aftercare, Al Abbar Group
Find out what your peers are saying about Microsoft Exchange Online Protection (EOP) vs. Mimecast Email Security and other solutions. Updated: January 2024.
793,295 professionals have used our research since 2012.