Mimecast Email and Collaboration Threat Protection vs Symantec Cloud Secure Web Gateway comparison

Mimecast Email and Collaboration Threat Protection vs. Symantec Cloud Secure Web Gateway

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Mindshare comparison

As of March 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.5%, up from 1.9% compared to the previous year. The mindshare of Mimecast Email and Collaboration Threat Protection is 0.5%, up from 0.4% compared to the previous year. The mindshare of Symantec Cloud Secure Web Gateway is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Secure Web Gateways (SWG) Mindshare Distribution
Product	Mindshare (%)
iboss	2.5%
Mimecast Email and Collaboration Threat Protection	0.5%
Symantec Cloud Secure Web Gateway	0.7%
Other	96.3%

Secure Web Gateways (SWG)

Featured Reviews

reviewer2701851

Managing Director

Enhances web security with a single pane of glass and flexible deployment

I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.

Read full review

Test Logix

Email Security Engineer at Logic Infosecurity

Experience high detection and user-friendly policies with reliable email security implementation

The system is not user-friendly because you have to create policies that are mapped in a dictionary. As an IT engineer, I understand how it works, but explaining it to another IT person can be difficult. Having more user-friendly dashboards would improve the work experience. In Mimecast Email Security, checking policies in the dictionary or gateway is very complicated, and not everyone understands this process. If you examine the Check Point portal, it's user-friendly with easily accessible tabs that anyone can explore. With Mimecast Email Security, making changes might impact existing mailboxes. The portal is complicated compared to Check Point's user-friendly interface.

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cto543714

CTO at a tech services company with 11-50 employees

Simplifies management by shifting from on-premises solutions to cloud-based

Depending on the complexity of your system, you might need additional help during implementation. Considerations such as whether you’re using federated Active Directory or on-premises Active Directory need to be addressed. While setting up a system can be quick, taking only ten minutes to get started, rolling it out for an enterprise requires careful planning. Ensuring you make the right configuration choices is crucial for a successful deployment. It depends on the size of your deployment. While you can handle the setup, larger deployments might require additional support to manage effectively. I rate the initial setup an eight out of ten, where one is difficult and ten is easy.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"iboss is among the few products providing inline filtering where no application is needed on the device."

"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."

"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."

"Granular setup, which was able to set different levels of filters using the OUs in the AD."

"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."

"Technical support is pretty sharp and very responsive."

"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."

"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."

More iboss pros

"It's good, it keeps the spam out."

"Mimecast certainly helped my customers reduce phishing emails."

"I recommend Mimecast based on customer requirements and budget."

"The Large File Send feature comes in handy when you have to send fairly large attachments."

"The product is good; to date, we have not faced any challenges."

"What I like about the integration is that it is directly into Microsoft 365, users can use their Microsoft 365 credentials to log into the portal and access their mail."

"The product's most valuable features are impersonation protection and phishing countermeasures."

"In terms of technical superiority and the product itself, there are no complaints."

More Mimecast Email and Collaboration Threat Protection pros

"This solution does not require much administration."

"I would rate my experience with the initial setup an eight out of ten, where one is difficult, and ten is easy to set up. It was pretty straightforward."

"The product is easy to install and deploy on the cloud."

Cons

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."

"The reporting feature needs improvement."

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

"SSL decryption: We had issues with learners using apps instead of using web browsers."

"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."

"Its pricing could be better."

More iboss cons

"The installation is not so straightforward."

"As a user, the user interface of the management console could be upgraded, for example."

"The system is not user-friendly because you have to create policies that are mapped in a dictionary."

"Their support should be improved. They are notorious for sending you to knowledge-based articles rather than actually talking to you about the problem you're reporting."

"The detection rates are an area for improvement."

"The reaction time between a new threat being identified and Mimecast picking it up needs to be narrowed a bit."

"The lock in is very, very tight. It is impossible to move out of Mimecast to a different product, like Proofpoint or 365 ATP, and keep the chain of custody for every email that I've archived."

"The interface and the documentation could be improved. They can also include some more training resources and content like video. While setting things up, I had to search for the information quite a bit. It took me time to find the correct way to do something. The information is there, but it is sort of all over the place. They can create a better help knowledge base or help portal. It retains your email for 45 days. They can maybe increase this duration."

More Mimecast Email and Collaboration Threat Protection cons

"Symantec Cloud Secure Web Gateway can be improved by giving customers more ability to provide feedback on the categorization of websites and the site review portal."

"WSS runs slowly sometimes, I would like for this to be looked into."

"The product is cost-effective, considering its features, technology, and support services."

"WSS runs slowly sometimes, I would like for this to be looked into."

Pricing and Cost Advice

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"The overall pricing for iboss is very competitive and transparent."

"It is probably in line with other solutions, but I do not deal with the financial side."

"It is expensive compared to one of its competitors."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"It's an expensive solution."

"Compared to the other solutions in the market, Mimecast Email Security with Targeted Threat Protection's pricing is fine."

"The product has good pricing in terms of return on investment."

"It is a bit expensive."

"Two subscription options are currently offered: monthly and yearly. My suggestion is to opt for the yearly subscription as it can give some discount. The pricing isn't high as other cloud solutions are pricier than Microsoft's offerings."

"The price of Mimecast Mailbox Continuity is expensive."

"I'm always going to say the price needs to be lower, but it's reasonable."

"For what it is, the product is overpriced."

More Mimecast Email and Collaboration Threat Protection pricing and cost advice

"The price is fixed and affordable."

See which vendors are best for you

Use our free recommendation engine to learn which Secure Web Gateways (SWG) solutions are best for your needs.

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885,311 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

Manufacturing Company

Construction Company

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Construction Company

Financial Services Firm

16%

Manufacturing Company

11%

Construction Company

11%

Performing Arts

11%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	6
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	11
Large Enterprise	13

No data available

Questions from the Community

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

What is your experience regarding pricing and costs for iboss?

Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...

What do you like most about Mimecast Email Security with Targeted Threat Protection?

The interface of this solution is very easy to navigate and user-friendly. There is no delivery in email and other co...

What is your experience regarding pricing and costs for Mimecast Email Security with Targeted Threat Protection?

Do you know anything about the pricing and cost of the Mimecast Email Security?

What needs improvement with Mimecast Email Security with Targeted Threat Protection?

There is room for improvement since new threats are emerging. Considering the availability of new features would be w...

What needs improvement with Symantec Web Security Service?

Most products in this space are still maturing. Organizations rushing toward implementing zero-trust models often enc...

What is your experience regarding pricing and costs for Symantec Cloud Secure Web Gateway?

Symantec is now part of Broadcom, and their pricing is comparable to others in the market. It's reasonably priced rel...

What advice do you have for others considering Symantec Cloud Secure Web Gateway?

Customers are increasingly adopting web isolation to enhance their network security. While this technology is costly,...

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Product Reports

iboss

Download iboss product report

Mimecast Email and Collaboration Threat Protection

Download Mimecast Email and Collaboration Threat Protection product report

Mimecast Email and Collaboration Threat Protection report

Secure Web Gateways (SWG)

February 2026

Symantec Cloud Secure Web Gateway report

Download Symantec Cloud Secure Web Gateway product report

Also Known As

iBoss Cloud Platform

Mimecast Email Security with Targeted Threat Protection, Mimecast Web Security, Mimecast Mailbox Continuity, Mimecast Advanced Email Security

Symantec Web Security Service

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

Mimecast Advanced Email Security offers advanced features like sandboxing, email archiving, and phishing protection. It's known for integration with Microsoft 365 and user-friendly admin management, making it a robust choice for secure communications.

Focused on safeguarding emails, Mimecast Advanced Email Security integrates seamlessly with Microsoft 365, providing features such as sandboxing, spam filtering, and email archiving. It delivers comprehensive protection against phishing, identity threats, and impersonation attempts. Administrators benefit from the ability to monitor external communications and customize configurations, enhancing email security. Users appreciate the intuitive admin console and responsive support team. Although it faces challenges in threat detection rates and administration complexity, its capabilities in email monitoring, spam filtering, and URL inspection remain valued by enterprises seeking reliable email security that supports compliance needs.

What key features should users explore?

Sandboxing: Analyzes attachments in a secure environment to detect threats.
Email Archiving: Provides secure long-term storage of emails for compliance.
Spam Filtering: Prevents unsolicited emails from clogging the inbox.
URL Inspection: Checks links in emails for malicious content.
Phishing Protection: Guards against deceptive tactics to protect sensitive data.

What benefits can impact ROI?

Regulatory Compliance: Facilitates adherence to standards such as HIPAA.
Integration: Enhances existing systems with seamless Microsoft 365 integration.
Support: Offers a responsive support team to resolve issues promptly.
Email Security: Improves threat prevention with effective spam and phishing protections.

Mimecast Advanced Email Security is implemented across industries to protect against email threats like phishing, spam, and malicious attachments. It serves as both a gateway and an archiving tool, supporting compliance in healthcare and finance by offering features like URL protection and data loss prevention. Enterprises leverage its capabilities to secure inbound and outbound communications effectively.

Mimecast

Increasing web use, rapid cloud adoption, and greater numbers of remote users are exposing your network to additional risk. Symantec Cloud Secure Web Gateway (formerly Web Security Service) is an indispensable line of defense against modern-day cyber threats. A critical capability of Symantec Web Protection, it enables enterprises to control access, protects users from threats, and secures their sensitive data.

Broadcom

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Azizi Developments, Affinity Credit Union, Aftercare, Al Abbar Group

Information Not Available

Mimecast Email and Collaboration Threat Protection vs. Symantec Cloud Secure Web Gateway