Zscaler Internet Access and Symantec Cloud Secure Web Gateway compete in secure web gateway services. Zscaler holds an advantage in deployment efficiency through its cloud-native architecture, while Symantec offers a depth of security features that attract buyers emphasizing security over cost concerns.
Features: Zscaler's cloud-first approach allows seamless scalability and smooth integration with other cloud services. Key features include advanced threat protection, SSL inspection, and a cloud-native proxy architecture that optimizes performance. Symantec prioritizes robust threat protection with detailed monitoring, offering features like comprehensive data loss prevention, advanced analytics for threat detection, and extensive protocol and port inspections, making it ideal for security-focused organizations.
Room for Improvement: Zscaler could enhance its feature set by expanding traditional malware detection and improving reporting capabilities for complex environments. Additionally, their pricing transparency could improve. Symantec may need to focus on reducing deployment complexity and optimizing user experience during initial setup. Furthermore, transitioning to fully cloud-native solutions and enhancing its user interface could make the platform more user-friendly and streamlined.
Ease of Deployment and Customer Service: Zscaler's cloud-native design allows easy deployment, saving time and resources for IT teams and providing centralized management that users find efficient. Symantec requires more initial configuration but provides thorough documentation and support. Customers praise Zscaler's rapid implementation but acknowledge Symantec's robust assistance services as helpful during deployment.
Pricing and ROI: Zscaler is considered cost-effective due to its subscription model, resulting in potential long-term savings by reducing infrastructure and maintenance expenses. Symantec often incurs higher initial costs because of its comprehensive features, yet offers strong ROI for security-focused organizations. Zscaler is appealing to cost-conscious buyers seeking rapid ROI, while Symantec targets those needing robust security investments.
Zscaler Internet Access is a cloud-native security service edge (SSE) platform. Its main purpose is to provide AI-powered protection for all users, all applications, and all locations. The solution replaces other legacy network security solutions to stop advanced attacks and prevent data loss by using a comprehensive zero trust approach.
Zscaler Internet Access Features
Zscaler Internet Access has many valuable key features. Some of the most useful ones include:
Zscaler Internet Access Benefits
There are several benefits to implementing Zscaler Internet Access. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by Zscaler Internet Access users.
A Service Manager at a construction company says, "There are a bunch of different capabilities that are valuable within the platform. We use quite a lot of them, but not everything. The ones that are most important to us are the URL Filtering and the application control. For our needs, the cloud-native proxy architecture is a very good solution. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."
Owen N., Security Architect at Claro Enterprise Solutions, explains that the solution’s most valuable features include “The integration of the gateway that inspects all ports and protocols. So, there is threat prevention; The cloud sandbox; VNS security; Access control that will protect URL filtering and the cloud firewall; Data protection that will protect your gateway, like your CASB or your cloud DLP; The capabilities of this will point your traffic to Zscaler Cloud.”
An Architecture Senior Manager at an insurance company mentions, "The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go." He also adds, “The solution provides quick access to cloud services, securing our data and allowing us to inspect all our traffic.”
We monitor all Secure Web Gateways (SWG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
