

TeamViewer Business and Mikogo are in the remote connectivity and support category. TeamViewer Business is seen as more effective in technical assistance and robust connectivity, while Mikogo is preferred for its simplicity in remote interactions.
Features: TeamViewer Business offers comprehensive remote control capabilities, cross-platform compatibility, and integration options. Mikogo focuses on easy setup and navigation, providing a suite for web conferencing and collaboration.
Ease of Deployment and Customer Service: TeamViewer Business provides a straightforward deployment process with comprehensive customer service which facilitates integration into various IT environments. Mikogo emphasizes simplicity and ease of access with cloud-based deployment and has customer service that guides clients through uncomplicated setup.
Pricing and ROI: TeamViewer Business requires a higher initial setup cost, justified by its extensive feature set and strong ROI in productivity. Mikogo offers a lower cost structure leading to fast ROI in low-maintenance collaboration.
| Product | Market Share (%) |
|---|---|
| TeamViewer Business | 4.4% |
| Mikogo | 0.5% |
| Other | 95.1% |

| Company Size | Count |
|---|---|
| Small Business | 41 |
| Midsize Enterprise | 34 |
| Large Enterprise | 32 |
TeamViewer Business is a license aimed at small teams and companies, developed to facilitate remote connectivity with features suitable for various business needs.
Providing access without user passwords, TeamViewer Business enhances productivity by allowing remote support across multiple platforms. It simplifies IT operations, connecting to PCs, laptops, servers, and mobile devices even in low-bandwidth situations. Two products, TeamViewer Remote and TeamViewer Tensor, extend its core features, with Tensor catering to large enterprises requiring advanced solutions.
What are the key features of TeamViewer Business?Industries leverage TeamViewer Business for remote desktop support, assisting in troubleshooting, software upgrades, and training. Companies manage both staff and clients remotely, ensuring technical challenges are handled seamlessly, promoting collaboration and facilitating remote meetings. IT teams use it to maintain operations without needing a physical presence, making it valuable across sectors.
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