Microsoft Intune and SUSE Manager compete in the IT infrastructure management category. Microsoft Intune holds an edge due to its seamless integration with Microsoft products and attractive pricing, while SUSE Manager stands out for its comprehensive Linux server management features.
Features: Microsoft Intune offers cloud-based management, advanced security integrations, and robust mobile device management, ideal for organizations using Windows. SUSE Manager excels in Linux server and container management, emphasizing strong patch management and monitoring capabilities.
Room for Improvement: Microsoft Intune could enhance support for non-Windows devices, including better policy implementation on Android and Mac systems. SUSE Manager could improve user experience by simplifying setup processes and enhancing support for the integration with third-party tools.
Ease of Deployment and Customer Service: Microsoft Intune offers easy deployment with its cloud-first strategy and seamless integration with Microsoft’s ecosystem, benefiting IT teams familiar with Microsoft products. SUSE Manager, while requiring more setup effort, provides customizable Linux server controls and effective customer service.
Pricing and ROI: Microsoft Intune provides competitive pricing with good ROI, especially when combined with other Microsoft offerings, appealing to existing Microsoft customers. In contrast, SUSE Manager may demand higher initial investment yet offers substantial ROI through its robust Linux server management, making it valuable for enterprises managing extensive Linux infrastructures.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Importantly, when someone leaves the company, it helps protect document access on their devices.
Applications are deployed through Intune, and we see fewer tickets for common issues because we can resolve them through the solution.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Generally, the support is good, but there are instances where the support team seems disinterested in solving complex problems.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
We have not experienced downtime, bugs, or glitches.
Microsoft Intune has been very stable.
A couple of years ago, the performance was not as good as it is now, but there are noticeable backend improvements.
The stability of SUSE Manager is fine.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
A better description of the initial setup process could enhance user experience.
Features that can be helpful in disaster recovery.
From an integration perspective, it is difficult to integrate with Jira or any ticketing tool, which is challenging.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
It supports more than six or seven Linux flavors, and when compared to other tools such as Satellite, which only supports the Red Hat operating system, SUSE Manager supports Red Hat, Ubuntu, Debian, and some other Linux operating systems for patch management.
SUSE Manager is valuable for managing systems, patching, and utilizing SaltStack connectivity for various installations and other routines.
Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.
Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.
What are the key features of Microsoft Intune?
What benefits should users look for in reviews?
In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.
SUSE Manager was designed to help your enterprise DevOps and IT Operations teams reduce complexity and regain control of your IT assets with a single tool to manage Linux systems across a variety of hardware architectures, hypervisors as well as container, IoT and cloud platforms. It automates Linux server and IoT device provisioning, patching and configuration for faster, consistent and repeatable server deployment helping to optimize operations and reduce costs. And with automated monitoring, tracking, auditing and reporting of your systems, VMs, and containers across your development, test and production environments, you can ensure compliance with internal security policies and external regulations.
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