"The ability to detonate a particular problem in a sandbox environment and understand what the effects are, is helpful. We're trying, for example, to determine, when people send information in, if an attachment is legitimate or not. You just have to open it. If you can do that in a secure sandbox environment, that's an invaluable feature. What you would do otherwise would be very risky and tedious."
"One of the best features of AMP is its cloud feature. It doesn't matter where the device is in regards to whether it's inside or outside of your network environment, especially right now when everybody's remote and taken their laptops home. You don't have to be VPNed into the environment for AMP to work. AMP will work anywhere in the world, as long as it has an Internet connection. You get protection and reporting with it. No matter where the device is, AMP has still got coverage on it and is protecting it. You still have the ability to manage and remediate things. The cloud feature is the magic bullet. This is what makes the solution a valuable tool as far as I'm concerned."
"The most valuable feature is its threat protection and data privacy, including its cyber attack and data protection, as we need to cover and protect data on user devices."
"The threat Grid with the ability to observe the sandboxing, analyze, and perform investigations of different malicious files has been great."
"The most valuable feature is signature-based malware detection."
"I'm only using the AMP (advanced malware protection) which is protecting my file system from all the malicious things that might happen. It should protect all kinds of things that might happen on the servers, things that I cannot see."
"Among the most valuable features are the exclusions. And on the scalability side, we can integrate well with the SIEM orchestration engine and a number of applications that are proprietary or open source."
"Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us."
"We found that because the endpoint devices are based on Microsoft Windows devices and Windows Defender is integrated with the foundation and the core layer, it makes it more integrated and more agile in terms of responding to any security threats or changes or development"
"It's effective against most types of infection, and the firewall is perfect for protection."
"What I found most valuable in Microsoft Defender for Endpoint is that it's out-of-the-box, which brings more value to the customer. The technical support for the product is also one of the best parts, because it's good, in terms of the product knowledge of the technical engineers."
"It's absolutely free to use."
"We have liked the fact that it comes with Microsoft Windows 10 and it is constantly updated with all new virus definitions. It is also updated with new security features on a regular basis."
"Auto-remediation: When the product sees malware, it resolves the issue immediately. This protects the machine."
"The antivirus features are very useful."
"It comes included with the Windows license."
"I like that it is a comprehensive security solution with a lot of features. You can say XDR is an end-to-end security solution with endpoint security. It includes all your servers, networks, and other devices. The endpoint security solution does not cover this. Plus, machine learning and features like that are the main things in XDR solutions."
"Trend Micro XDR is stable, scalable, and reasonably priced."
"The telemetric report is the most valuable feature."
"Its detection rate is valuable. It is really an easy product to install and manage. It is quite effective at what it does, and if needed, it can also be co-managed, which means 24 hours and seven days a week monitoring through a SOC."
"We've found the pricing to be reasonable."
"It has the feature to track an attack back. If there is an incident or an attack occurs, you can get a bird's eye view of that attack. You can see how the attackers came in and how they managed the attack. You can trace an attack. If you are giving a presentation to the management, you can easily show it to them in a live environment how the attackers came, which is amazing."
"What I like the most about Trend Micro XDR is that the detection and response domain extends to the network. It goes beyond the endpoint and includes data about the network which lets you pinpoint patient zero as well as the root cause of the attack."
"...the greatest value of all, would be to make the security into a single pane of glass. Whilst these products are largely integrated from a Talos perspective, they're not integrated from a portal perspective. For example, we have to look at an Umbrella portal and a separate AMP portal. We also have to look at a separate portal for the firewalls. If I could wave a magic wand and have one thing, I would put all the Cisco products into one, simple management portal."
"I would like to see integration with Cisco Analytics."
"The one challenge that I see is the use of multiple endpoint protection platforms. For instance, we have AMP, but we also have Microsoft Windows Defender, System Center Endpoint Protection, and Microsoft Malware Protection Engine deployed. So, we have a bunch of different things that do the same thing. What winds up happening is, e.g., if I get an alert for a potential incident or malware and want to pull the file, I'll go to fetch the file to analyze it. But, one of these other programs has already gotten it, so the file has already been quarantined by another endpoint protection system. AMP doesn't realize that and the file fetch fails, then you're left wondering what's going on."
"In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through."
"We had a lot of noise at the beginning, and we had to turn it down based on exclusions, application whitelisting, and excluding unknown benign applications. Cisco should understand the need for continuous updates on the custom Cisco exclusions and the custom applications that come out-of-the-box with the AMP for Endpoints."
"The connector updates are very easily done now, and that's improving. Previously, the connector had an issue, where almost every time it needed to be updated, it required a machine reboot. This was always a bit of an inconvenience and a bug. Because with a lot of software now, you don't need to do that and shouldn't need to be rebooting all the time."
"The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself."
"It could be improved in connection with artificial intelligence and IoT."
"The reporting in Microsoft Defender for Endpoint should improve. The solution has limited features."
"The GUI is very complex and could be more user friendly."
"More integration with different platforms is an area for improvement for this product, and should be included in its next release."
"It's not quite a mature solution just yet. It needs more time to grow and develop."
"It is using a large space in your memory all the time. While an antivirus will use some of your memory, if they could reduce the load of the antivirus to some extent that would be good."
"Lacks some additional integration."
"They can improve it on the online protection front since people nowadays are moving online and working from home."
"Microsoft Defender for Endpoint can improve by making the reporting faster. It takes some time to reflect back to the administration portal of what has been updated. For example, out of 100 Computers, approximately 90 computers received updates, but when you check the administration portal over one or two days, you will only see 75, even though 90 were updated."
"The product needs to have a lot more maturity, and they need to improve the overall technical support framework for getting the value out of XDR."
"In new versions I would like to see better implementation of the reporting features, especially in regards to EDR visibility."
"It should integrate with more tools. There are a lot of tools that can do the PTP dump."
"The solution lacks compatibility with other products. It needs to integrate better with other surrounding solutions."
"There isn't a lot I'd do to change it. The web interface could be improved to sort of make it a little easier to manage multiple clients out of one location. It could also be made a bit easier to sort of manage the licensing side of it."
"The agent system is very slow, it needs to improve its performance."
"It would be better if it were more user-friendly. It would also be better if the implementation were more straightforward."
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Microsoft Defender for Endpoint is ranked 3rd in Endpoint Protection for Business (EPP) with 114 reviews while Trend Micro XDR is ranked 7th in Extended Detection and Response (XDR) with 7 reviews. Microsoft Defender for Endpoint is rated 8.0, while Trend Micro XDR is rated 7.6. The top reviewer of Microsoft Defender for Endpoint writes "Enables ingestion of events directly into your SIEM/SOAR, but requires integration with all Defender products to work optimally". On the other hand, the top reviewer of Trend Micro XDR writes "Good detection rate, effective, rock-solid, and easy to install and manage". Microsoft Defender for Endpoint is most compared with CrowdStrike Falcon, Symantec Endpoint Security, Sophos Intercept X, Cortex XDR by Palo Alto Networks and Malwarebytes, whereas Trend Micro XDR is most compared with CrowdStrike Falcon, SentinelOne, Microsoft Defender for Cloud, Fortinet FortiEDR and Kaspersky Endpoint Detection and Response.
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