OpenText SiteScope vs Turbo360 (Formerly Serverless360) comparison

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Executive Summary

We performed a comparison between OpenText SiteScope and Turbo360 (Formerly Serverless360) based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed OpenText SiteScope vs. Turbo360 (Formerly Serverless360) Report (Updated: March 2024).
768,415 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature of SiteScope is its infrastructure monitoring.""It has multiple monitors that can be deployed OOTB, which includes basic system monitors for CPU, Disk, Memory, NIC's, etc.""It's a very flexible product so you can run a script out of it, even straight out of the box.""VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor.""The URL monitoring is excellent.""The most valuable feature of OpenText SiteScope is that it is easy to manage and user-friendly.""SiteScope has built-in flat file DB, hence it removes the dependency of an external DB for higher stability.""For the system environment, SiteScope can be useful."

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"It offers all the core capabilities we need to manage and monitor our Azure services.""Service Bus topic subscription monitoring turned out to be the most useful for us."

More Turbo360 (Formerly Serverless360) Pros →

Cons
"The tool needs to support new technologies like Kubernetes. It also needs to improve scalability.""You can use OpenText SiteScope for small or middle environments. But if you want to monitor a large environment, it is not scalable. If you can monitor a large environment with OpenText SiteScope, it can be a valuable product.""It should improve its integrations with various tools, especially service management tools.""It may lack some features other products in the category have like more detailed transaction tracking.""The graphs and dashboard in the solution are areas that need improvement.""We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location.""They should provide more templates for new vendor devices.""SiteScope isn't productive if you want to monitor RAM or if you want to monitor some URL."

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"Addition of more monitoring features to Azure Cosmos DB can be a huge help as we use the same as the main database for our applications.""The user interface of Serveress360 could be improved a bit to make the platform even easier to use."

More Turbo360 (Formerly Serverless360) Cons →

Pricing and Cost Advice
  • "Licensing is a little steep."
  • "Depending on your requirements, there are two licensing models available. A simple point model, or an endpoint model."
  • "SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."
  • "You have to pay for their "solution templates". Other tools do not charge you for knowledge-based monitoring bundles."
  • "When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."
  • "It is expensive. I don't like its licensing. I don't like anything where you have to license it by individual licenses. I'm not a fan of that, but that's just me."
  • "The pricing or licensing cost for Micro Focus SiteScope is often bundled with other things, so the cost for each individual would be difficult to calculate. Pricing could be $2,000,000 a year. My company pays for technical support because it's part of the contract with Micro Focus SiteScope. You buy the licenses, but you're also paying for the support. With Nagios, it's much more bare-bones as far as paying for licenses and the software itself, and my company didn't have to use as much Nagios support yet in one or two years because there weren't too many problems using Nagios, and it's much more cost-effective, so that's one of the reasons why my company is migrating to Nagios from Micro Focus SiteScope."
  • "The product's pricing should be lower since there are many open-source products that can do the same job with better user interfaces. The tool's pricing is yearly and you need to pay for support."
  • More OpenText SiteScope Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature of SiteScope is its infrastructure monitoring.
    Top Answer:I would rate the pricing of SiteScope as a five out of ten in terms of costliness. It is not overly expensive, but there is room for improvement in terms of cost-effectiveness in some areas.
    Top Answer:In terms of improvement, OpenText SiteScop could become a better solution by adding more monitoring templates, like RedScope, to make it easier to track specific technologies. It should also improve… more »
    Top Answer:It offers all the core capabilities we need to manage and monitor our Azure services.
    Top Answer:1) The user interface of Serveress360 could be improved a bit to make the platform even easier to use. 2) The addition of management and monitoring features for Cognitive services, Power Automate, and… more »
    Top Answer:We used the product mainly to manage our more than five different Azure services that were in our production environment. Serverless360 also stands out with its ability to track the flow of messages… more »
    Ranking
    Views
    1,847
    Comparisons
    878
    Reviews
    7
    Average Words per Review
    643
    Rating
    7.6
    Views
    246
    Comparisons
    95
    Reviews
    2
    Average Words per Review
    390
    Rating
    9.0
    Comparisons
    Also Known As
    Micro Focus SiteScope, HPE SiteScope, SiteScope
    Serverless360
    Learn More
    Kovai.co
    Video Not Available
    Overview

    OpenText SiteScope is an agentless monitoring program that tracks the availability and performance of distributed IT infrastructures such as servers, network devices and services, applications and application components, virtualization software, operating systems, and other IT enterprise components.

    OpenText SiteScope is an autonomous hybrid IT monitoring system that can monitor more than 100 different types of IT components in real time, thanks to a lightweight and highly customizable remote access architecture.

    With OpenText SiteScope, IT teams can get the data they need to keep on top of problems and eliminate bottlenecks before they become major concerns.

    OpenText SiteScope can reduce total cost of ownership (TCO) by utilizing agentless technology, which eliminates the need to install and monitor agents on each box. Manual activities can be automated, and teams can save time and effort by using pre-packaged solution templates.

    OpenText SiteScope Features

    OpenText SiteScope has many valuable key features. Some of the most useful ones include:

    • Broad functionality built on expertise: OpenText SiteScope's architecture is scalable and supports a broad range of functions, including data collecting, alerting, event management, and reporting. Data is collected via remote access, which eliminates the need for agents to be deployed and maintained on monitored nodes. OpenText SiteScope connects to systems as a remote user via the central server, which supports JMX, SNMP, HTTP, SSH, NetBIOS, and WMI.
    • Monitors legacy and modern environments: OpenText SiteScope comes with more than 100 built-in monitors that track things like utilization, response time, use, and resource availability.

      • Cloud: You can monitor virtual servers and applications on Amazon Web Services (AWS). AWS-hosted applications can provide data to Amazon CloudWatch, which can be used for auto-scaling, reporting, and alerting.

      • Virtualization: OpenText SiteScope supports VMware, Microsoft, Citrix, and Oracle/Sun virtualization technologies. Monitor Docker clusters, nodes, containers, and workloads.
    • Flexibility with configuration: By adding or deleting specific monitors, you can adapt to dynamic changes in data center configuration.
    • Templates for solutions: The template database is based on best practices for monitoring complex application settings with the least amount of time and effort. The templates include built-in domain experience of specialized monitors, default metrics and thresholds, proactive testing, and best practices for a given application or monitoring component.
    • Notifications, alerts, and reports: Email, SNMP traps, HTTP post, and database alerts are all supported. Administrators receive alerts based on defined thresholds and schedules.
    • Flexibility in user management: Using LDAP or an internal management solution, define group-level permissions, construct user roles, and assign security groups depending on role. Extensive WS (Web Service)-based API that automates numerous management situations without the need for the SiteScope UI.
    • Integrations with SiteScope: OpenText SiteScope not only offers a number of benefits on its own, but it can also be linked with a number of OpenText and third-party solutions, giving teams the ability to properly integrate their IT operations center.

    Turbo360 (Formerly Serverless360) is an advanced Cloud Management platform that empowers you with significant Azure Cost savings and Infra Monitoring for complex Azure Environments. Our customers have experienced annual savings of up to 30% through advanced cost monitoring, granular analysis, optimization insights, and reduced incident resolution time by 80% through holistic infra monitoring across multiple Azure resources with business context. Also, our platform stands out by offering all the necessary features for incorporating FinOps practice into your organization, ensuring an accurate and granular source of truth about costs for all your stakeholders. By seamlessly offering infrastructure monitoring and cost management in one place, we aim to help maximize your ROI on Azure investments.

    Our Core features:

    1. Get clarity on your investments: Get unparalleled visibility of your spending with advanced Azure cost analysis across Azure tenants, teams and any business units.
    2. Eliminate wasteful spending: Ensure cost reductions through strategic recommendations for rightsizing resources/purchasing reserved instances and setting up auto-pausing of resources outside business hours.
    3. Accelerate incident resolution: Tie monitoring alerts to business units and remediate faster with a single report spotlighting critical issues across Azure services, streamlining your focus on troubleshooting.
    4. End-to-end business tracking: Bring business context over the messages flowing through intricate Azure/hybrid integration for effectively tracking and troubleshooting critical issues.
    5. Technical Azure Documentation: Auto-generate documentations on resource usage, cost/security and generate editable diagrams for seamlessly sharing them with relevant stakeholders.
      Sample Customers
      Vodafone Ireland, Kuveyt Turk Participation Bank
      MSC, Transalta, Rank Group, RACQ, BBC, Q2 Solutions, Middleway, BUPA, Columbia Sportswear, EDF
      Top Industries
      REVIEWERS
      Computer Software Company31%
      Financial Services Firm23%
      Comms Service Provider15%
      Recruiting/Hr Firm8%
      VISITORS READING REVIEWS
      Financial Services Firm30%
      Manufacturing Company15%
      Computer Software Company9%
      Government6%
      VISITORS READING REVIEWS
      Computer Software Company39%
      Manufacturing Company16%
      Financial Services Firm11%
      Performing Arts4%
      Company Size
      REVIEWERS
      Small Business30%
      Midsize Enterprise7%
      Large Enterprise63%
      VISITORS READING REVIEWS
      Small Business24%
      Midsize Enterprise6%
      Large Enterprise70%
      VISITORS READING REVIEWS
      Small Business36%
      Midsize Enterprise9%
      Large Enterprise56%
      Buyer's Guide
      OpenText SiteScope vs. Turbo360 (Formerly Serverless360)
      March 2024
      Find out what your peers are saying about OpenText SiteScope vs. Turbo360 (Formerly Serverless360) and other solutions. Updated: March 2024.
      768,415 professionals have used our research since 2012.

      OpenText SiteScope is ranked 28th in Application Performance Monitoring (APM) and Observability with 24 reviews while Turbo360 (Formerly Serverless360) is ranked 39th in Application Performance Monitoring (APM) and Observability with 2 reviews. OpenText SiteScope is rated 7.6, while Turbo360 (Formerly Serverless360) is rated 9.0. The top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". On the other hand, the top reviewer of Turbo360 (Formerly Serverless360) writes "Great topic subscription monitoring, helpful management, and useful for audits". OpenText SiteScope is most compared with Dynatrace, SCOM, AppDynamics, Prometheus and BMC TrueSight Operations Management, whereas Turbo360 (Formerly Serverless360) is most compared with Azure Monitor. See our OpenText SiteScope vs. Turbo360 (Formerly Serverless360) report.

      See our list of best Application Performance Monitoring (APM) and Observability vendors.

      We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.