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OpenText SiteScope vs Turbo360 (Formerly Serverless360) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText SiteScope
Ranking in Application Performance Monitoring (APM) and Observability
18th
Average Rating
7.8
Reviews Sentiment
8.0
Number of Reviews
27
Ranking in other categories
No ranking in other categories
Turbo360 (Formerly Serverle...
Ranking in Application Performance Monitoring (APM) and Observability
71st
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
Cloud Management (54th), Cloud Monitoring Software (49th), Cloud Cost Management (30th)
 

Mindshare comparison

As of July 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText SiteScope is 0.6%, up from 0.4% compared to the previous year. The mindshare of Turbo360 (Formerly Serverless360) is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Gyanesh Rahatekar - PeerSpot reviewer
Achieve seamless incident response with valuable monitoring capabilities and reliable alerts
There are multiple features related to OpenText SiteScope monitoring that I have found to be very useful, such as SSL monitoring. If SSL is present as a file in a server, then OpenText SiteScope is a very effective tool to monitor when that certificate expires. It provides comprehensive information related to SSL certificates and log monitoring. If any kind of required keyword monitoring is present in the log file, OpenText SiteScope has excellent functionality for monitoring. It is very easy to configure and obtain the correct information related to end-user requirements. The agentless monitoring feature of OpenText SiteScope is particularly impressive and easy to configure and gather information from. According to the operations team perspective, there is no impact related to resource management from the agentless monitoring. It demonstrates very low resource consumption related to its functionality.
reviewer1868589 - PeerSpot reviewer
Great topic subscription monitoring, helpful management, and useful for audits
Addition of more monitoring features to Azure Cosmos DB can be a huge help as we use the same as the main database for our applications. One more thing to note is that their support team was always ready to clear all our doubts regarding the product but we feel that it would be much appreciated if they could share with us the required resources to get new customers like us well-versed in traversing through different modules of the product. These are the very few areas where Serverless360 can be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product's ability to monitor systems and applications and send alerts and create support tickets are the most valuable features of the product."
"Being able to create your monitors for monitoring your internal URLs and databases and other things like that is valuable."
"The tool has capabilities other than managing web-based applications, like URL Monitor and EPI Script. It is also easy to use the tool."
"The system is really powerful; instead of executing jobs multiple times, I can configure it once, schedule, and apply it on multiple servers in sequence."
"There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server."
"It can monitor over a 100 technologies with built-in solution templates."
"The Monitor Templates functionality allowed us to spin up monitoring with .csv files pretty easily."
"Has a simple setup. It can be up and running within hours."
"Service Bus topic subscription monitoring turned out to be the most useful for us."
"It offers all the core capabilities we need to manage and monitor our Azure services."
 

Cons

"While working with OpenText, I noticed sometimes teams refuse intervention due to compliance issues."
"They need to offer better technical support, which, right now, is not helpful or responsive."
"They have not kept up with browser security requirements or advances in GUIs, they switched to a corruptible database architecture instead of text config files."
"I would be very interested in having transaction traceability included in the product, to give us a better view of what is really going wrong in a particular method and action."
"SiteScope isn't productive if you want to monitor RAM or if you want to monitor some URL."
"While working with OpenText, I noticed sometimes teams refuse intervention due to compliance issues."
"Sometimes in a huge environment, I think the documentation does not provide the required calculations so you can't know what the required set up should be. You need to test."
"There is a need to enhance the reporting feature in OpenText SiteScope. Reporting related to performance information for historical data needs improvement to provide better reporting related to application availability and end node availability."
"The user interface of Serveress360 could be improved a bit to make the platform even easier to use."
"Addition of more monitoring features to Azure Cosmos DB can be a huge help as we use the same as the main database for our applications."
 

Pricing and Cost Advice

"I rate the solution's pricing a six out of ten on a scale where one is cheap and ten is expensive."
"SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."
"The pricing or licensing cost for Micro Focus SiteScope is often bundled with other things, so the cost for each individual would be difficult to calculate. Pricing could be $2,000,000 a year. My company pays for technical support because it's part of the contract with Micro Focus SiteScope. You buy the licenses, but you're also paying for the support. With Nagios, it's much more bare-bones as far as paying for licenses and the software itself, and my company didn't have to use as much Nagios support yet in one or two years because there weren't too many problems using Nagios, and it's much more cost-effective, so that's one of the reasons why my company is migrating to Nagios from Micro Focus SiteScope."
"Depending on your requirements, there are two licensing models available. A simple point model, or an endpoint model."
"It is expensive. I don't like its licensing. I don't like anything where you have to license it by individual licenses. I'm not a fan of that, but that's just me."
"Licensing is a little steep."
"The product's pricing should be lower since there are many open-source products that can do the same job with better user interfaces. The tool's pricing is yearly and you need to pay for support."
"You have to pay for their "solution templates". Other tools do not charge you for knowledge-based monitoring bundles."
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Top Industries

By visitors reading reviews
Financial Services Firm
32%
Manufacturing Company
13%
Computer Software Company
11%
Government
5%
Computer Software Company
40%
Manufacturing Company
11%
Financial Services Firm
10%
Real Estate/Law Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Micro Focus Voltage SiteScope?
The most valuable feature of SiteScope is its infrastructure monitoring.
What is your experience regarding pricing and costs for Micro Focus Voltage SiteScope?
The licensing scheme for Micro Focus tools is reasonable, and more affordable. It's seen as medium or de-receivable.
What needs improvement with Micro Focus Voltage SiteScope?
Integration related to other applications with OpenText SiteScope is effective, as we are using both functionalities in our environment. The integration for other applications related to alerts and...
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Also Known As

Micro Focus SiteScope, HPE SiteScope, SiteScope
Serverless360
 

Overview

 

Sample Customers

Vodafone Ireland, Kuveyt Turk Participation Bank
MSC, Transalta, Rank Group, RACQ, BBC, Q2 Solutions, Middleway, BUPA, Columbia Sportswear, EDF
Find out what your peers are saying about OpenText SiteScope vs. Turbo360 (Formerly Serverless360) and other solutions. Updated: June 2025.
859,687 professionals have used our research since 2012.