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MetaDefender Email Security Solutions vs Trend Micro Worry-Free Services Suites comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MetaDefender Email Security...
Ranking in Email Security
28th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
Secure Email Gateway (SEG) (9th)
Trend Micro Worry-Free Serv...
Ranking in Email Security
17th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
12
Ranking in other categories
Endpoint Protection Platform (EPP) (23rd), Managed Detection and Response (MDR) (12th), Extended Detection and Response (XDR) (19th)
 

Mindshare comparison

As of January 2026, in the Email Security category, the mindshare of MetaDefender Email Security Solutions is 0.5%, up from 0.3% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Market Share Distribution
ProductMarket Share (%)
Trend Micro Worry-Free Services Suites0.3%
MetaDefender Email Security Solutions0.5%
Other99.2%
Email Security
 

Featured Reviews

RM
Senior Information Systems Engineer at Liberty Pumps, Inc.
Helpful support, and useful dashboards
They offer a feature called SmartLink neutralization. I have tried it before. It seemed to work most of the time; however, I had a few users for whom it just wouldn't work. Whenever they click on a link, it stays on the MetaDefender page, saying that it's scanning it and never moves forward. I haven't tried it in a while since then. Since I can't turn it off on a per-user basis, I had to turn it off globally. I have certain exceptions for not doing the sanitization, and how to set those up is not intuitive. It would be useful if there were a better way of doing that. Using digital certificates is hard. It would be better if it used Windows Servers' built-in certificate management.
Mohammed Zain - PeerSpot reviewer
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
Achieve effective email management while identifying areas for security upgrades
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID. We were not able to get a satisfactory answer from them regarding the BEC issue. The ransomware protection issue for the old servers or outdated servers and recovery of the data needs improvement in Trend Micro Worry-Free Services Suites. The ransomware protection issue for old servers and business email compromise also needs to be upgraded because even though it's configured, we still face this BEC issue. The response time of the support also needs improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of MetaDefender Email Security is the CDR. Customers purchase this solution specifically for data communication, as the other features can be obtained through other technologies that most customers already possess. Therefore, data communication serves as the foundation for the platform."
"The sanitization is very good."
"The most valuable feature is called summary reconstruction which is used to deliver encrypted files to users."
"The solution's ability to operate without placing a heavy burden on our system resources is particularly commendable."
"Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility."
"The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, making it a robust solution for comprehensive security needs."
"We use the solution for endpoint protection, malware detection, and detecting unsafe web access."
"Trend Micro effectively detects and blocks NAS devices and identifies potential threats."
"The most important feature is behaviour detection."
"We can get in-depth details of the emails going in and out, and we can create rules; it's easy to manage and navigate, the main thing is that it's easy to handle."
"The most valuable features of Trend Micro Worry-Free Services Suites that I found are the antivirus, anti-spamming, anti-malware services that customers are looking for and using, and they are satisfied with that."
 

Cons

"The DLP should be upgraded and has room for improvement."
"Although the number of AV engines is good, it could be better."
"They offer a feature called SmartLink neutralization. I have tried it before. It seemed to work most of the time; however, I had a few users for whom it just wouldn't work. Whenever they click on a link, it stays on the MetaDefender page, saying that it's scanning it and never moves forward."
"The solution’s scalability is limited."
"The pricing of Trend Micro is a little bit higher compared to Sophos."
"Trend Micro Worry-Free Sevices Suits' pricing remains a concern for our non-profit organization. Despite receiving some discounts, we find the pricing on the higher side."
"Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID."
"The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us."
"The solution's documentation is not good, and I'm struggling to change global configurations."
"The log management feature needs to be improved, specifically, the ability to send logs from the console via API."
"Network vulnerability scanning could be improved."
 

Pricing and Cost Advice

"According to our customers, the price of MetaDefender is high and it continues to increase by almost 15 percent each year."
"We pay a yearly licensing fee for the solution, which is too expensive."
"The product is available at a very good price point."
"I rate the tool's pricing a five out of ten."
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Use our free recommendation engine to learn which Email Security solutions are best for your needs.
881,114 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
16%
Educational Organization
14%
Computer Software Company
9%
Recreational Facilities/Services Company
7%
Computer Software Company
14%
Comms Service Provider
11%
Security Firm
9%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for MetaDefender Email Security Solutions?
We paid for a three-year agreement. The cost is kind of high. For smaller companies, it may be outside of their budget. However, for us, management knows how important this product is. It's worth t...
What needs improvement with MetaDefender Email Security Solutions?
They offer a feature called SmartLink neutralization. I have tried it before. It seemed to work most of the time; however, I had a few users for whom it just wouldn't work. Whenever they click on a...
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even tho...
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
I am working with the Trend Micro One solution. I use Trend Micro Worry-Free Services Suites, which includes six components, including Cloud App Security, Trend Email Security Advanced, and Worry-F...
 

Also Known As

OPSWAT MetaDefender Email Security, MetaDefender Email Gateway Security, MetaDefender Email Security
No data available
 

Overview

Find out what your peers are saying about MetaDefender Email Security Solutions vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.