Senior Information Systems Engineer at Liberty Pumps, Inc.
Real User
Feb 15, 2024
They offer a feature called SmartLink neutralization. I have tried it before. It seemed to work most of the time; however, I had a few users for whom it just wouldn't work. Whenever they click on a link, it stays on the MetaDefender page, saying that it's scanning it and never moves forward. I haven't tried it in a while since then. Since I can't turn it off on a per-user basis, I had to turn it off globally. I have certain exceptions for not doing the sanitization, and how to set those up is not intuitive. It would be useful if there were a better way of doing that. Using digital certificates is hard. It would be better if it used Windows Servers' built-in certificate management.
Co Founder / CEO at a tech company with 11-50 employees
Real User
Apr 18, 2023
MetaDefender Email Security's multi-scanning capabilities for detecting malware are satisfactory. While the package offers eight, twelve, and sixteen scans, the premium solutions that include advanced anti-agents such as Trend Micro, McAfee, and CrowdStrike are costly. The basic mode of the package we sell only offers basic scanning and most people are likely unaware of the antivirus engine's name. While multi-scanning is a useful feature, we would prefer to see the basic version include more advanced scanning options. The DLP should be upgraded and has room for improvement. The central management center is not yet at the level of an enterprise. It has all the necessary components to create a standalone solution, and the local management center has everything required. However, when it comes to selling to larger enterprises, the central management center is still at a junior level. This means that there are many features, such as reporting based on login and connectivity to external systems, that require manual configuration rather than being included in a complete solution from a management perspective. The solution has many components, but it lacks a cohesive central focus for customers. It is, for example, a company that is an OT security company, but it suddenly shifted its focus to cloud security for secure access, which is confusing. The price of MetaDefender Email Security has room for improvement. The configuration has room for improvement.
Learn what your peers think about MetaDefender Email Gateway Security. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
MetaDefender™ Email Gateway Security is OPSWAT’s on-premises email gateway security solution for protecting organizations from phishing, ransomware, and zero-day email threats. It is built for enterprise, regulated, and critical infrastructure environments where teams need advanced email protection, password-protected attachment inspection, and policy enforcement across IT and OT workflows.
MetaDefender Email Gateway Security applies Metascan™ Multiscanning, Deep CDR™ technology, AI-powered...
They offer a feature called SmartLink neutralization. I have tried it before. It seemed to work most of the time; however, I had a few users for whom it just wouldn't work. Whenever they click on a link, it stays on the MetaDefender page, saying that it's scanning it and never moves forward. I haven't tried it in a while since then. Since I can't turn it off on a per-user basis, I had to turn it off globally. I have certain exceptions for not doing the sanitization, and how to set those up is not intuitive. It would be useful if there were a better way of doing that. Using digital certificates is hard. It would be better if it used Windows Servers' built-in certificate management.
MetaDefender Email Security's multi-scanning capabilities for detecting malware are satisfactory. While the package offers eight, twelve, and sixteen scans, the premium solutions that include advanced anti-agents such as Trend Micro, McAfee, and CrowdStrike are costly. The basic mode of the package we sell only offers basic scanning and most people are likely unaware of the antivirus engine's name. While multi-scanning is a useful feature, we would prefer to see the basic version include more advanced scanning options. The DLP should be upgraded and has room for improvement. The central management center is not yet at the level of an enterprise. It has all the necessary components to create a standalone solution, and the local management center has everything required. However, when it comes to selling to larger enterprises, the central management center is still at a junior level. This means that there are many features, such as reporting based on login and connectivity to external systems, that require manual configuration rather than being included in a complete solution from a management perspective. The solution has many components, but it lacks a cohesive central focus for customers. It is, for example, a company that is an OT security company, but it suddenly shifted its focus to cloud security for secure access, which is confusing. The price of MetaDefender Email Security has room for improvement. The configuration has room for improvement.