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However, from a sales perspective, it's very challenging for the initial sale, and even renewals are tough when it comes to the price point.
I would recommend a rating of ten out of ten for support.
More support is needed, especially on weekends.
I would give nine points out of ten for ManageEngine OpManager's technical support.
It is so straightforward that I have never had to use the support.
I changed the config file by adjusting the connector size and cache size.
Scalability is needed more in automation and AI functionalities.
We can change the licenses for devices at any time to accommodate our needs.
If the user interface isn’t presenting data well, it becomes difficult to manage when scaling.
Zabbix is very scalable and lightweight.
Zabbix has high scalability.
I would rate its scalability ten out of ten.
It is very stable.
Zabbix is very scalable and lightweight.
Zabbix is quite stable, and we haven't had any problems with Zabbix itself.
I think the stability of Zabbix is around five to six on a scale of ten, where ten is the best and one is the worst.
If identifying the interface was easier, it would take less time to configure.
There is a call for ManageEngine OpManager to scale better in automation and AI functionality.
Improving the after-sales support and learning materials for local engineers and partners to enhance their capacities and expertise.
Many tools have poor user interfaces, making them hard to manage and navigate.
The GUI could be improved. It's a bit too basic.
The only issue I can note is that it's Linux-based, and Linux documentation is not the best.
I installed Zabbix for the 300 devices.
The potential and customization is a little difficult because you have to learn scripts.
Pricing for ManageEngine OpManager is good and negotiable with the distributor;
The cost is quite high-end for ManageEngine OpManager, especially in our very price-sensitive market here in Sri Lanka.
Based on my experience and use case, the setup cost and price of ManageEngine OpManager is good.
We are using the free, open-source version.
The pricing for the Nagios XI product is good and better than other solutions.
Zabbix is providing everything free of cost.
It is literally free.
The automated reporting back, which includes identifying the top list and trends, as well as session monitoring from the end user to server through routers and firewalls, provides exact issue notifications for network problems.
The biggest benefit of ManageEngine OpManager for our customers is centrally managing the users and assets of an organization, along with link management, bandwidth management, and similar functionalities.
The alerts and the ability to restart services or computers or end devices in ManageEngine OpManager are what I find most valuable.
Nagios XI simplifies our setup and reduces the time spent configuring monitoring tools.
The alerting system is very effective.
If disk usage surpasses a threshold, say 70%, I receive alerts and can take proactive action.
Zabbix has a lot of features, including monitoring, status updates, and collecting information telemetry from storages and servers as well.
Zabbix is Linux-based open-source software, and the main use case is to reduce costs.
| Product | Mindshare (%) |
|---|---|
| Zabbix | 3.9% |
| ManageEngine OpManager | 1.6% |
| Nagios XI | 2.4% |
| Other | 92.1% |


| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 15 |
| Large Enterprise | 27 |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 17 |
| Large Enterprise | 21 |
| Company Size | Count |
|---|---|
| Small Business | 56 |
| Midsize Enterprise | 23 |
| Large Enterprise | 35 |
ManageEngine OpManager offers real-time network performance monitoring and reporting. Known for its customizable dashboards and topology maps, it supports device monitoring and alerting, enhanced by features like Firewall Analyzer and NetFlow.
Designed for network infrastructure management, ManageEngine OpManager monitors servers, devices, applications, and security across on-premise and cloud environments. Adaptive thresholds and automation simplify proactive monitoring, while issues with dashboard design, business view enhancements, performance stability in large deployments, and licensing warrant attention. Its machine learning and AI could be more advanced. Despite these, organizations use its comprehensive dashboards for real-time insights into CPU, RAM, and disk utilization, receiving notifications for unauthorized requests or performance issues.
What are the key features of ManageEngine OpManager?ManageEngine OpManager is widely implemented in industries requiring robust network infrastructure management. Companies in sectors with complex server and application needs benefit from its monitoring and alerting capabilities. Its ability to manage and provide insights across distributed locations makes it a valuable tool for enterprises operating in both on-premise and cloud environments.
Nagios XI offers powerful monitoring with customizable scripts and extensive plugin support, making it ideal for those overseeing IT services and infrastructure. It features an intuitive dashboard, real-time alerts, and comprehensive device support, ensuring flexible and scalable network monitoring.
Nagios XI stands out due to its robust monitoring capabilities, emphasizing flexibility and vast plugin support for custom scripts and service monitoring. Users value its intuitive dashboard for real-time alerts and device compatibility, which simplifies installation and enhances scalability and network visualization. Its open-source foundation assures performance and stability, while a setup wizard aids initial configuration. Despite its strengths, Nagios XI could benefit from a more user-friendly interface, enhanced installation processes, better network map customization, improved cloud integration, and alerting capabilities. Users often face hurdles with its scalability, configuration management, and reporting flexibility, and enterprise clients desire improved dashboards, clustering support, and AI integration.
What are some key features of Nagios XI?Nagios XI is widely used in monitoring network servers, infrastructure environments, and IT services. Organizations rely on Nagios XI for comprehensive monitoring of hardware, memory storage, CPUs, databases, services, and applications. It's frequently implemented to manage multiple servers, routers, switches, modems, and power supplies, and integrates with virtual and cloud servers. By supporting custom scripts and data collection, it allows for effective alerts and notifications for network and equipment statuses across various sectors.
Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.
It offers a wide range of features including data collection, visualization, and reporting.
With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.