LogicMonitor vs Riverbed NPM+ comparison

LogicMonitor and Riverbed are both solutions in the Network Monitoring Software category. LogicMonitor is ranked #24 with an average rating of 9.3, while Riverbed is ranked #85. LogicMonitor holds a 1.9% mindshare in NMS, compared to Riverbed’s 0.4% mindshare. Additionally, 100% of LogicMonitor users are willing to recommend the solution.

LogicMonitor

Read 26 LogicMonitor reviews

4,380 Views
2,759 Comparison Views

100% willing to recommend

Riverbed NPM+

Read 1 Riverbed NPM+ review

440 Views
387 Comparison Views

0% willing to recommend

LogicMonitor

Riverbed NPM+

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between LogicMonitor and Riverbed NPM+ based on real PeerSpot user reviews.

Find out what your peers are saying about Zabbix, Auvik, SolarWinds and others in Network Monitoring Software.

To learn more, read our detailed Network Monitoring Software Report (Updated: September 2025).

Buyer's Guide

Network Monitoring Software

September 2025

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Helped 868,787 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

LogicMonitor

Ranking in Network Monitoring Software

24th

Ranking in Cloud Monitoring Software

18th

Average Rating

9.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (26th), IT Infrastructure Monitoring (23rd), Container Monitoring (7th), AIOps (13th)

Riverbed NPM+

Ranking in Network Monitoring Software

85th

Ranking in Cloud Monitoring Software

47th

Average Rating

0.0

Reviews Sentiment

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of LogicMonitor is 1.9%, down from 2.2% compared to the previous year. The mindshare of Riverbed NPM+ is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
LogicMonitor	1.9%
Riverbed NPM+	0.4%
Other	97.7%

Network Monitoring Software

Featured Reviews

Henry-Steinhauer

Systems Engineer at LifePoint Health

They have an active community of users who are willing to share their experiences and how they have extended the solution to do unusual things.

I'm a learn-by-example person, so it would be nice to have a cookbook for enterprise management. They have a rich API process, but there aren't many examples of how to do enterprise-style work. It is peculiar about how to do it for one device, but not necessarily thousands. LogicMonitor can effortlessly pull data from one item at a time. I have yet to find an excellent way to get LogicMonitor to show me all the WAN devices and how they're doing in terms of capacity.

Read full review

Akhilesh Mishra

Technical Lead at M.Tech

Helps to easily troubleshoot issues and fix it

If the backend server and application servers are not responding properly, users can use the tool to find out the issue. It also helps to find out where the issue is happening. Customers can easily troubleshoot the issue and fix it. Alluvio Network Performance Management is good for…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution’s overall reporting capabilities are pretty powerful compared to ones that I have used previously. It seems like it has a lot of customizations that you can put in, but some of the out-of-the-box reports are useful too, like user logon duration and website latency. Those type of things have been helpful and don't require a lot of, if any, changes to get useful content out of them. They have also been pretty easy to implement and use."

"LogicMonitor is good for getting a full view of your topologies. They have LiveMaps, which give you a visual representation of your infrastructure."

"LogicMonitor saves time in terms of its ability to proxy a connection through a device. For example, if you are troubleshooting a device, which you may want to connect to, you can proxy this connection through the platform. As a support resource, I don't need to use multiple platforms to connect to a device to further investigate the issue. It is all consolidated. From that perspective, it saves time because a resource now only needs to use one platform."

"One thing that's very valuable for us is the technical knowledge of the people who work with LogicMonitor. We looked at several products before we decided to use LogicMonitor, and one of the key decision-making points was the knowledge of the things that they put in the product. It provides real intelligence regarding the numbers that you see on the product, which makes it easy for us technical people to troubleshoot. Other products don't provide you with such information. You see a value going up, but you don't know what it means. LogicMonitor provides such information. For instance, if a value goes up, it says that it is probably because your disk area was too low."

"It is easy to set up and monitor an entire facility. This is crucial because we have around 80 facilities that require monitoring. LifePoint is a hub-and-spoke environment, so it is essential to understand all of the WAN interfaces."

"We only have one monitoring tool, and that is LogicMonitor. It does pretty much everything we need under one roof. They are very good at rapidly releasing new features. It's not like we have to wait six months or a year between new features and data sources. There is very quick development. If there is something that doesn't do it for us, I know I can just raise it with support or our delivery representative, and there is a good chance that that will be looked at. If it's not too much effort, we will see it released in the next few months. So, the solution is very good from that perspective. We have everything in LogicMonitor."

"Having a full team at LogicMonitor for support is super helpful as they are available all the time to answer any questions you may have."

"LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These warnings allow us to correlate data and identify areas where we should take action, even if the issues aren't critical."

More LogicMonitor pros

"Alluvio Network Performance Management is good for troubleshooting."

Cons

"The process of upgrading some of the collectors has been a little bit confusing. I need to understand that better."

"We would like to see more functionality around mapping of topologies, in terms of networks. An improvement that we would like to see is added functionality to get more detail out of mapping. For example, if the LogicMonitor Collector identifies a connection between two network endpoints, it would be great to actually see which ports are connecting the two endpoints together. That functionality is something we greatly desire. It would actually make our documentation more dynamic in the sense that we wouldn't need to manually document. If this is something that the platform could provide, then this would be a great asset."

"Dashboarding capabilities could be enhanced. It is cumbersome, you must do it all at once, and then you must repeat the process every now and then."

"It needs better access for customizing and adding monitoring from the repository. That would be helpful. It seems like you have to search through the forums to figure out what specific pieces you need to get in for specific monitoring, if it's a nonstandard piece of equipment or process. You have to hunt and find certain elements to get them in place. If they could make it a bit easier rather having to find the right six-digit code to put in so it implements, that would be helpful."

"We are working with LogicMonitor to get flexibility to see the absolute running numbers, rather than doing an average. They can keep the average for customers who want it, but there should be a way to at least show the real numbers, which are coming every second on the screen."

"LogicMonitor can easily easy to pull data from one item at a time. I have yet to find a good way to get LogicMonitor to show me all the WAN devices and how they're doing in terms of capacity."

"The dashboards can be improved. They are good, but there is a pain point. To show things to management, to explain pain points to other customers, to show them exactly where we can do better, the dashboarding could be better. Dashboards need to show the key things. Nobody is going to go into the ample details of Excel sheets or HTML."

"The ease of use with data source tuning could be improved. That can get hairy quickly. When I reach out for help, it's usually around a data source or event source configuration. That can get challenging."

More LogicMonitor cons

"Alluvio Network Performance Management is good for troubleshooting."

Pricing and Cost Advice

"They are expensive for the cloud."

"It is pretty expensive, but we now need one less full-time engineer. With on-prem, we used to have one more engineer in our department. That engineer has now moved to another department. Our capacity is better with this product than the previous one. It is easy for us to manage the sites. You have to choose between the standard account and the premium account. With the premium account, you get a lot more than the standard one, and you can also buy some extra features. It is a good thing to look at them because you would probably want to buy them. You should take your time and negotiate the price. They are easy. Like all cloud providers, they are able to discuss the price and if necessary, change the price."

"It definitely pays for itself in the amount of time we're not spending with false errors or things that we haven't quite dealt with monitoring. It has been good cost-wise."

"In terms of pricing, I would rate LogicMonitor four out of five."

"We have definitely seen ROI with LogicMonitor. We used to provide 24/7 IT support for our users. We have since been able to change to operating just within normal business hours for IT support, and LogicMonitor was a large part of being able to accomplish that."

"The tool's pricing falls into the middle range."

"As a managed service provider, we have the highest level of licensing that they offer, so we don't have any extra fees. I believe there are some add-ons for some of the lower tiers of LogicMonitor service, but that's not something that we use with our agreement."

"I know we are saving at least several hundred thousand dollars in that we're not buying Cisco Prime."

More LogicMonitor pricing and cost advice

"The tool's pricing is high and I would rate it one out of ten."

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Manufacturing Company

11%

Financial Services Firm

11%

Healthcare Company

Financial Services Firm

18%

Healthcare Company

12%

Retailer

11%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	9
Large Enterprise	8

No data available

Questions from the Community

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

See all answers

What do you like most about LogicMonitor?

LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...

See all answers

What is your experience regarding pricing and costs for LogicMonitor?

The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For example, the pricing for a customer with ten thousand licenses versus a hundred lic...

See all answers

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Comparisons

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Compared 8% of the time

Zabbix vs LogicMonitor

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ThousandEyes vs LogicMonitor

Compared 6% of the time

Azure Monitor vs LogicMonitor

Compared 6% of the time

SolarWinds NPM vs LogicMonitor

Compared 5% of the time

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Compared 33% of the time

NETSCOUT InfiniStreamNG vs Riverbed NPM+

Compared 29% of the time

ThousandEyes vs Riverbed NPM+

Compared 23% of the time

SolarWinds NPM vs Riverbed NPM+

Compared 16% of the time

More Riverbed NPM+ Competitors

Product Reports

Buyer's Guide

LogicMonitor

September 2025

Download LogicMonitor product report

Buyer's Guide

Network Monitoring Software

September 2025

Download Riverbed NPM+ product report

Also Known As

No data available

Alluvio Network Performance Management

Overview

LogicMonitor offers flexible IT monitoring with customizable dashboards and robust alerting capabilities. It integrates seamlessly with third-party apps like ServiceNow and provides a single-pane view for diverse IT environments, aiding in proactive issue resolution and enhancing operational efficiency.

LogicMonitor stands out with its capability to monitor diverse infrastructures including Cisco Voice systems, data centers, and virtual environments. Supporting servers, storage, networking devices, and applications, it provides seamless integration with cloud services like AWS and Azure. Users leverage its scalability and flexibility, benefiting from dynamic thresholds, anomaly detection, and detailed visualization. All these features contribute to improved management of IT assets and streamlined operations. Users suggest improvements in mapping, reporting, and automation for remediation, desiring more customizations and an expansive application performance monitoring toolset.

What are LogicMonitor's key features?

Customizable Dashboards: Allows personalization of monitoring views.
Robust Alerting: Offers advanced alert configurations.
API and Plugin Support: Ensures integration with apps like ServiceNow.
Dynamic Thresholds: Facilitates proactive issue resolution.
Anomaly Detection: Aids in identifying potential issues early.

What ROI should users look for in reviews?

Operational Efficiency: Enhanced by detailed visualizations and dashboards.
Scalability: Supports growing IT environments effortlessly.
Proactive Management: Facilitated by flexible alerting and monitoring.
Flexibility: Customization in monitoring diverse environments.

LogicMonitor is widely implemented across industries, providing monitoring for infrastructure in sectors like telecommunications, cloud computing, and managed services. Managed service providers particularly value its ability to track client environments, deliver proactive alerts, and generate comprehensive reports, while its integration with cloud platforms like AWS and Azure offers users centralized management and visibility into IT assets worldwide.

LogicMonitor

Riverbed NPM+ is a SaaS-delivered service that uses Riverbed Unified Agent to collect decrypted packet data at every user and server endpoint. It fills visibility gaps caused by encrypted tunnels in Zero Trust, remote work, and cloud-native environments. Taking an agent-based deployment approach ensures flexibility, simplicity, and scalability. With this AI-driven Network Observability, Riverbed takes a revolutionary step towards faster issue detection and higher service availability.

Riverbed

Sample Customers

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens

Information Not Available

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Network Monitoring Software

September 2025

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