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Riverbed NPM+ vs ThousandEyes comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Riverbed NPM+
Ranking in Network Monitoring Software
44th
Ranking in Cloud Monitoring Software
28th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
No ranking in other categories
ThousandEyes
Ranking in Network Monitoring Software
8th
Ranking in Cloud Monitoring Software
10th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
25
Ranking in other categories
Digital Experience Monitoring (DEM) (2nd)
 

Mindshare comparison

As of June 2026, in the Network Monitoring Software category, the mindshare of Riverbed NPM+ is 0.5%, up from 0.3% compared to the previous year. The mindshare of ThousandEyes is 1.7%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
ThousandEyes1.7%
Riverbed NPM+0.5%
Other97.8%
Network Monitoring Software
 

Featured Reviews

SK
Senior Technical Engineer at a consultancy with 1-10 employees
Provides deep packet visibility for tracing failed transactions and helps improve enterprise-level monitoring
Many improvements are needed for Riverbed NPM+, particularly in NetIM, which does not perform as well as SolarWinds' single module NPM solution. Additionally, within Riverbed Portal, there is an Application Map module that could be improved. It can show the application's architecture and connectivity to the network. The applications map feature needs enhancements for better customization since currently, it is quite limited. The enhancements I recommend are not for the entire Riverbed product suite, but specifically for the application map feature within the Portal of Riverbed NPM+. This Portal is one of the dashboard modules and while there is potential for improvement, it must be enhanced significantly to provide better functionality. Currently, you cannot trace by transaction number alone; knowing the source and destination IP is necessary. For instance, if I transfer money and a transaction fails, tracing that transaction ID is not captured in AppResponse. I have raised this concern, and if this feature is implemented, it would greatly benefit banking customers, especially because it is not available with their competitors either.
Shreyans Parekh - PeerSpot reviewer
Vice President, Finance and Operations at Fruitist
Proactive monitoring has transformed digital experience and now optimizes application delivery
With ThousandEyes, there are some configuration and metric screens that are not entirely intuitive with ThousandEyes, so they can certainly improve in terms of the usability of certain metric screens. ThousandEyes can also offer deeper traffic insights relative to specific applications, so detailed analytics on application-level traffic would help in better understanding and managing our network resources effectively. I would say that ThousandEyes can also, in terms of providing more extensibility with other observability tools, offer more out-of-the-box integrations with other observability tools so that ThousandEyes can serve as that single source of truth, so that we don't necessarily need to go to other tools to be able to be that one-source dashboard. I think there's a lot that ThousandEyes can continue to improve on there. The issues that I've talked about, including extensibility with other platforms and the improvement of accessing specific metric screens in order to be able to provide for fuller access and more detailed access to network-level metrics would make the platform feel less complicated to navigate. It wouldn't require as many manual integration inputs.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Alluvio Network Performance Management is good for troubleshooting."
"Riverbed NPM+ provides a holistic view of the network and deeper insights into traffic and packet analysis."
"We have only had good experiences with support, as they are helpful and responsive, and we are quite happy with the level of attention we get when we have issues."
"The company provides excellent service."
"With ThousandEyes, it's one click or one place where I can see all of my public prefixes, how long it takes, when the last update was, where a route was missing from the internet, or is it actually causing a black hole."
"The most valuable features of ThousandEyes are the full monitoring capabilities and the ability to identify the exact location of problems in the path between the application and the end-user."
"I think the analysis service that Cisco provides is extremely valuable."
"The most valuable features are integration and ease of use."
"From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."
"The tool's most valuable feature is its scalability. It is a good tool for network admins."
 

Cons

"Currently, you cannot trace by transaction number alone; knowing the source and destination IP is necessary."
"Many improvements are needed for Riverbed NPM+, particularly in NetIM, which does not perform as well as SolarWinds' single module NPM solution."
"ThousandEyes can be improved by making the installation procedure less time-consuming and enhancing the interface to be more user-friendly."
"I would like the product to offer more agility."
"Cisco is the standard for anyone wanting something good, the problem with it is the cost and that means that it's not accessible to many smaller companies."
"An area where ThousandEyes can be improved is in providing more in-depth packet analysis; we've found instances where ThousandEyes indicates everything is okay, but it's actually not."
"I feel it needs more holistic integration. It needs more improvement."
"The guest portal is hard to use."
"The solution's network and reporting could be improved."
"More detailed documentation explaining the metrics and the testing mechanisms would be helpful."
 

Pricing and Cost Advice

"The tool's pricing is high and I would rate it one out of ten."
"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
"It is a quite expensive solution."
"The solution's pricing is cheap; I rate it a five out of ten."
"The solution costs several thousand dollars per year."
"The solution is cheap."
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Top Industries

By visitors reading reviews
Healthcare Company
15%
Financial Services Firm
13%
Construction Company
9%
Retailer
7%
Financial Services Firm
12%
Manufacturing Company
9%
Healthcare Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise17
 

Questions from the Community

What is your experience regarding pricing and costs for Alluvio Network Performance Management?
The pricing of Riverbed NPM+ is indeed high, particularly as I work with enterprises in the banking sector primarily in India and the Middle East, and I have also interacted with clients in Europe....
What needs improvement with Alluvio Network Performance Management?
Many improvements are needed for Riverbed NPM+, particularly in NetIM, which does not perform as well as SolarWinds' single module NPM solution. Additionally, within Riverbed Portal, there is an Ap...
What is your primary use case for Alluvio Network Performance Management?
Riverbed NPM+ has many primary use cases, making this NPM solution totally different from other tools like SolarWinds. They have a solution called AppResponse, which is not an agent-based solution ...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
ThousandEyes could be improved by unifying the GUI with the rest of the Cisco products since it remains legacy from its original state when Cisco acquired it.
What is your primary use case for ThousandEyes?
My main use cases for ThousandEyes are troubleshooting slow speeds and investigating disconnection issues that users report.
 

Also Known As

Alluvio Network Performance Management
No data available
 

Overview

 

Sample Customers

Information Not Available
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about Riverbed NPM+ vs. ThousandEyes and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.