We performed a comparison between LiveChat and LivePerson based on real PeerSpot user reviews.
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LiveChat is ranked 34th in Help Desk Software while LivePerson is ranked 4th in AI-Powered Chatbots with 3 reviews. LiveChat is rated 9.8, while LivePerson is rated 7.6. The top reviewer of LiveChat writes "We cannot monitor it 24/7, so the ability to leave a message if we are not on helps us capture those interactions". On the other hand, the top reviewer of LivePerson writes "Provides predefined content, the ability to measure KPIs, and a reliable way for customer conversations". LiveChat is most compared with , whereas LivePerson is most compared with ServiceNow Virtual Agent, Kore.ai , NICE CXone and Amelia.
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